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Toto Blue Hotel Boutique

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Toto Blue Hotel Boutique

Exterior
Master Suite | Egyptian cotton sheets, premium bedding, memory foam beds
Front of property
Balcony
Interior entrance

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pet friendly
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Avenida 7, entre calle 18 y 20 colonia centro, Bacalar, QROO, 77930
  • Fort of San Felipe
    5 min walk
  • Canal de los Piratas
    7 min walk
  • Taqueria el Trompo de K'los
    1 min walk
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    36 min drive

Room options

View all photos for Palapa Suite

View from room

Palapa Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Egyptian cotton sheets, premium bedding, memory foam beds

Family Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Egyptian cotton sheets, premium bedding, memory foam beds

Deluxe Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite

Egyptian cotton sheets, premium bedding, memory foam beds

Master Suite

  • Sleeps 3
  • 1 King Bed

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Living area

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Spa
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Free WiFi
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The price is $89
per night
$110 total
includes taxes & fees
Jan 1 - Jan 2
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About this property

Toto Blue Hotel Boutique

3.5-star Bacalar hotel with rooftop terrace
A rooftop terrace, concierge services, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include express check-in, express check-out, and tour/ticket assistance.
Toto Blue Hotel Boutique offers 11 air-conditioned accommodations with hair dryers and blackout drapes/curtains. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Toto Blue Hotel Boutique features a rooftop terrace, tour/ticket assistance, and a garden. Public areas are equipped with complimentary wireless Internet access. This boutique hotel also offers concierge services, express check-in, and express check-out.

Toto Blue Hotel Boutique is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:30 AM and 10:30 AM.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to 10:30 AM for a fee: USD 95 to 160 for adults and USD 65 to 85 for children

Things to do

  • Bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • No elevator

More

  • 2 floors
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per day, plus a deposit of USD 175 per stay
Welcoming dogs and cats only
Up to 15 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 95 to 160 for adults, and USD 65 to 85 for children
  • Pet deposit: USD 175 per stay
  • Pet fee: USD 10 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Toto Blue Hotel Boutique Bacalar
Toto Blue Hotel Boutique
Toto Blue Boutique Bacalar
Toto Blue Boutique
Toto Blue Hotel Boutique Hotel
Toto Blue Hotel Boutique Bacalar
Toto Blue Hotel Boutique Hotel Bacalar

Toto Blue Hotel Boutique Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 59 out of 126 reviews" "
Rating 8 - Good. 39 out of 126 reviews" "
Rating 6 - Okay. 18 out of 126 reviews" "
Rating 4 - Poor. 8 out of 126 reviews" "
Rating 2 - Terrible. 2 out of 126 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Nicole

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
While the hotel is in a convenient area with lots within walking distance, and the facilities are also nice in appearance, I was very disappointed with the cleanliness of our room. There was a dead cockroach that had been there so long its legs had fallen off. The sheets were not clean, the walls had smudges and marks all over them. It’s as if they hadn’t cleaned the room in months and forgot to do anything after the last person checked out (other than make the bed). There was also no toilet paper in our room and the air conditioning barely functioned. It never got cold. Overall rather unpleasant and this place could easily have made our stay a pleasant one with just a tiny bit of effort on their part.

2/10 Terrible

jacqueline

Disliked: Amenities, property conditions & facilities
Looks nothing like photos. There is no restaurant, bar or cafe on the premises as stated in the ad. Poor water pressure in the shower. Outrageous price for what you get.
Stayed 1 night in Mar 2024

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small family hotel, it was good for sleeping but could use some improvements. Only one plug in the room in the bathrrom.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, in the heart of it all!!
Stayed 1 night in Nov 2023

4/10 Poor

Danielle

Liked: Staff & service
Disliked: Cleanliness
Property looks much nicer in n photos than it actually is. My husband wants me to say that is front desk guy was nice. Everyone in the entire town is nice including the street dogs. What ever they show about Starbucks coffee or restaurant at the facility is not true. When we visited the restaurant was never open. Neither was the coffee shop. Little to no water pressure. The best part about the entire stay is that there is a butcher shop next door that slaughterers pigs every day between 3-4 am. Lovely sound to wake up too. So all and all I wouldn’t recommend you stay here. But the people are nice though 😒
Stayed 3 nights in Oct 2023

8/10 Good

rosenda

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación servicio y muy cómodo. Solo no tu ve agua caliente, pero con el calor no es tan necesario
Stayed 2 nights in Oct 2023

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for a short stay.
The hotel was a bit overpriced but, not bad. I didn't have hot water the first night. Since it seemed that I was the only guest there, I think they forgot to turn on the hot water heater when I arrived. I used the a/c on dry mode but, unlike other units I've encountered, I could not set the desired temperature. Dry mode is so much nicer in humid areas than air conditioner mode. Plus, it saves a lot of electricity.
Stayed 3 nights in Sep 2023

6/10 Okay

Timothy

Stayed 2 nights in Aug 2023

6/10 Okay

Ilia

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The actual rooms are pretty typical but because of the straw roofs, the noise insulation wasn't the best, and because the hotel is on the busiest street in town, you will hear cars and people until late at night. So this place is only good if you have a room that is on the lower floor further inside the property away from the street. We got a deal so the price was almost worth it. The "included" continental breakfast was also very extremely subpar. The WiFi didn't work in our room either.
Stayed 1 night in Feb 2023

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service
Location was perfect for us. Just parked the car and walked where we needed to go. Grocery store close. Breakfast good and cheap.
Stayed 1 night in Feb 2023

4/10 Poor

natalie

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
We were kept awake all night by neighbours barking dogs, then we moved rooms and had no wifi, roof was very old and had holes, rooftop patio needed to be swept or washed (full of dead leaves). Breakfast included but was very basic- skipped it in day two and went to a nearby restaurant. Staff were nice.
Stayed 2 nights in Feb 2023

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful tropical plants all around
Stayed 1 night in Dec 2022

8/10 Good

Ma E

Stayed 3 nights in Dec 2022

8/10 Good

Sandra, davie

Stayed 1 night in Dec 2022

10/10 Excellent

marinus

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly people and helping us out any way they can. I would definitely come back!
Stayed 1 night in Nov 2022

10/10 Excellent

Martijn, Guatemala

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff & checkin in a minute, tour organized in a second 👌
Stayed 1 night in Nov 2022

8/10 Good

Jose

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in the plaza of Bacalar , walking distance to everything very safe
Stayed 1 night in Aug 2022

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t know how this hotel has any good reviews. We booked it on the same day, when we arrived he seemed surprised to see us. He said he didn’t have any rooms and then told us he had 1 room available but he didn’t recommend it bc it was right on the street and it would be very loud. We asked him if he would cancel our reservation for us and he said because we hadn’t paid yet that he would just inform Expedia that we didn’t show up and then we wouldn’t be charged. Well I was charged for it. $140 (which is extremely overpriced) for a room we didn’t even stay in.
Stayed 1 night in Oct 2020

4/10 Poor

Verified traveler

The location is good. The photos of the property and the palapa room did not represent the true condition. The hotel is run down. The sheets, towels, palapa roof and facilities are too worn for the cost. It was livable but I could have found a better value for the cost.
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. Very new and clean. Room was cute, with lots of space. The breakfast area was in the middle of a Hacienda style layout and the breakfast was plenty of fruit, bread and eggs. Upstairs deck had a sitting area. Location was right in the middle of the town, and we walked everywhere from there. Quick walk to water front. We will stay again. A little gem in Bacalar.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Haven
Great service. Little haven in Bacalar
Stayed 3 nights in Dec 2019

8/10 Good

Myriam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel & service, though lots of surrounding noise
Stayed 2 nights in Oct 2019

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and cute
Very nice facilities. The street is not the quietest,but the hotel was very nice. Quaint and cute with a very central location. I would recommend it, but it seemed a little expensive. Still, worthwhile.
Stayed 1 night in Oct 2019

10/10 Excellent

Idan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun time in bacalar
The only thing that wasn't good was the water current in our suite but everything else was so good it compensated!! Really really recommended!
Stayed 2 nights in Oct 2019

10/10 Excellent

JENNEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
love this place!
amazing staff, super service! Bed was so comfy! I will stay again.
Stayed 1 night in Aug 2019