Villas Bakalar

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Villas Bakalar

Outdoor pool
Family Suite, 2 Bedrooms, Lagoon View | 1 bedroom, in-room safe, free cribs/infant beds, rollaway beds
Building design
Point of interest
Breakfast area

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Kitchen
  • Parking included
  • Free WiFi

Explore the area

Map
Av 3 #981, Mario Villanueva Madrid, Bacalar, QROO, 77930
  • Laguna Bacalar Ecological Park
    2 min walk
  • Lake Bacalar
    4 min walk
  • Xoloitzcuintle Bacalar
    1 min walk
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    38 min drive

Room options

Family Suite, 2 Bedrooms, Lagoon View

  • 1216 sq ft
  • Lagoon view
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite, 1 King Bed

  • 786 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Double Suite Junior

  • Sleeps 2
  • 1 King Bed(s)

Suite Master With Lake View

  • Lake view
  • Sleeps 4
  • 2 Full Bed(s) and 1 King Bed(s)

Similar properties

About this property

Villas Bakalar

3-star hotel in Mario Villanueva Madrid
This smoke-free hotel features an outdoor pool, tour/ticket assistance, and a garden. Free WiFi in public areas and free self parking are also provided. Housekeeping is available on request.
Villas Bakalar offers 14 air-conditioned accommodations with safes and coffee/tea makers. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

This Bacalar hotel provides complimentary wireless Internet access. Televisions come with satellite channels. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Villas Bakalar features an outdoor pool, a terrace, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. Onsite self parking is complimentary.

Villas Bakalar is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Outdoor pool

Family friendly

  • Free crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • At least 80% of food locally-sourced
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 19-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 300.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: MXN 300.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators

Property is also known as

Villas Bakalar Hotel Bacalar
Villas Bakalar Hotel
Villas Bakalar Bacalar
Villas Bakalar
Bakalar Hotel Laguna Bacalar
Villas Bakalar Hotel
Villas Bakalar Bacalar
Villas Bakalar Hotel Bacalar

Villas Bakalar Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 54 out of 123 reviews" "
Rating 8 - Good. 43 out of 123 reviews" "
Rating 6 - Okay. 17 out of 123 reviews" "
Rating 4 - Poor. 5 out of 123 reviews" "
Rating 2 - Terrible. 4 out of 123 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect place to stay in Bacalar. Each unit has an equipped kitchen so meals can be prepared in room or it is walkable distance to many choices of restaurants. Parking is safe and secure. Staff are so friendly and helpful. Morning breakfast under the palapa is a great start to your day.
Stayed 1 night in Apr 2024

8/10 Good

tayler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

6/10 Okay

m d c

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

Ric

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
We had a really nice view of the lake. Staff was attentive and site security was good. Rooms look nice but need updates. We lacked hot water and the internet service wi-fi was nonexistent (even after requesting a fix). The hotel was not quiet for a number of reasons, often waking us at night.

8/10 Good

Emily

Traveled with group
Liked: Cleanliness, staff & service, amenities
great !!..@! goodPrivacy..greatsecurity. BUT!! rundown exterior buildings. All Concrete walls..EVERYTHING needs to be sealed PAINTED. All pool lounge chairs r broken! Needs replacement. Can use seat cushions on suite patio chairs. Cannot sit on wood for very long
Stayed 3 nights in Mar 2022

10/10 Excellent

LisaMarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay w/ full kitchen and living space
I've stayed here twice now and love it. While they have to manually open the entrance door and car gate there is hardly a delay. It is safe and secure. Will be returning. I just hope they don't replace any more refrigerators with the smaller ones. I prefer the large ones to make ice for my water containers.
Stayed 2 nights in Mar 2022

10/10 Excellent

Trevor

Stayed 1 night in Feb 2022

10/10 Excellent

Niles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
villad Bacalar is aweome
Quite, great view off the balcony, sliding glasd doors all open. The staff was super friendly and helpful.
Stayed 3 nights in Jan 2022

10/10 Excellent

Elizabeth Zadell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. We could easily walk to the gorgeous lake with waterfront restaurants or the center of town with all the restaurants and shops. Plus we had a little view of the lake. Staff was very nice. Rooms were spacious. Faded beauty but good price. Restaurant is only open for breakfast sometimes but there’s a good breakfast cafe a block away. They keep the front gate locked and we felt perfectly safe.
Stayed 3 nights in Jan 2022

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and outlook
We enjoyed our stay at Villas Bakalar. The location is good and an easy walk to restaurants and the lagoon. The rooms could use a little bit of a refurb. Although there is a small kitchen don't plan on cooking much. There is very little in the way of pots/pans/utensils. Both the electricity and water went out for a whole day and didn't come back on until 8pm, which was a bit of a nuisance, but the hotel did offer us breakfast as a recompense which was nice. This is listed as a 5 star hotel, but it's definitely not, so don't get your hopes up.
Stayed 3 nights in Dec 2021

10/10 Excellent

Fidel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleaning crew and host very friendly, lots of space, everything needed and a great view of Bacalar lagoon, only a block away.
Stayed 2 nights in Sep 2021

10/10 Excellent

HADI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VEIW OF THE LAKE IS AMAZING. VERY CLOSE TO THE LAKE AND RESTURANTS AND STORES. STAFF VERY NICE AND HELPFULL. WE HAD A 2 BEDROOM SUITE SECOND FLOOR WHICH WAS A LARGE 2BEDROOM APPARTMENT WITH SITTING ROOM DINING A ND LIVING ROOM AND KITCHEN AND REFRIGERATOR , STOVE AND MICRO WAVE. VERCOMFORTABLE BEDS AND WHICH WAS CLEAND EVERY DAY. WE CAN'T ASKE FOR MORE! I THINK VILLAS BACALAR IS ONE OF THE BEST IN THE AREA,
Stayed 10 nights in Sep 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, great service
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente service, very friendly staff. Awesome view to the lagoon
Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding--friendly, helpful and attentive. They are also knowledgeable about Bacalar and activities available there.
Stayed 3 nights in May 2021

10/10 Excellent

LisaMarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful getaway
Very nice staff, secure grounds, bed was a little hard but most are in mexico. Loved the space. Tv in living area didn't work but that was no issue.
Stayed 2 nights in Mar 2021

10/10 Excellent

Frances

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Stay
It's a beautiful spot close to the centre of everything with a great view of the lake. The wifi had me freezing on Zoom calls, but was pretty good for everything else. The breakfast is made for you beside the pool up until 10am and is very reasonably priced.
Stayed 2 nights in Mar 2021

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
2 days bacalar
Great and convenient place to stay. Gated housing and24 hour security. Close to the lake and spacious room with balcony!
Stayed 2 nights in Dec 2020

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 days in bakalar
Spent 2 days at the hotel. Internet was not very good to work, but I suppose it's everywhere in bakalar. Breakfast was good (not included) and the appartment big and nice, somewhat old (80s?). The TV wasn't flat (didn't see one for a decade). It's a gated hotel so someone has to open you to park the car or to access the property, a little bit annoying if you go out late
Stayed 2 nights in Oct 2020

6/10 Okay

Jeffrey

Liked: Cleanliness, room comfort
Not Really for Anglo Tourists
This might be a suitable place for Mexican families because the rooms are actually suites with kitchens. However , the staff speak no English at all and that could be a problem for travelers who do not speak Spanish.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

8/10 Good

jessi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful nights rest
The bed was incredibly comfortable and the room was literally the size of an apartment. Thoroughly enjoyed our night there.
Stayed 1 night in Sep 2019

8/10 Good

AdeBel, Los Angeles

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and friendly staff but no too many amenities like the restaurant. They only serve breakfast!
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Pool was empty and air conditioning was sub par. The on site breakfast restaurant was very limited.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No regret .. I will go back ..
Very clean , location was great .. staff was very helpful all the time .. very satisfied.. I will go back to same hotel without any hesitation!!
Stayed 2 nights in Mar 2019