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Hotel Cheyenne

2.5 star property

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Photo gallery for Hotel Cheyenne

Front of property
Reception
Standard Single Room | 1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds
Signature Studio Suite | 1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Gym
$110
includes taxes & fees
Oct 19 - Oct 20

Explore the area

View in a map
1781 Fleischli Pkwy, Cheyenne, WY, 82001
  • Place, Wyoming State Museum
    ‪4 min drive‬
  • Place, Wyoming State Capitol
    ‪5 min drive‬
  • Place, Cheyenne Frontier Days Old West Museum
    ‪5 min drive‬
  • Airport, Cheyenne, WY (CYS-Cheyenne Regional)
    ‪6 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Standard Single Room

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Standard Double Room

7.6 out of 10
Good
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Double Room, 2 Queen Beds, Mobility Accessible

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Basic Double Room, 2 Queen Beds, Mobility Accessible

7.6 out of 10
Good
(8 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Basic Double Room

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Basic Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Basic Single Room

Basic Single Room | 1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Basic Single Room

  • Sleeps 5
  • 1 King Bed

View all photos for Signature Studio Suite

Signature Studio Suite | 1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Signature Studio Suite

  • Sleeps 5
  • 1 King Bed

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About this property

Hotel Cheyenne

Cheyenne hotel with indoor pool
An indoor pool, a fitness center, and a hot tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Hotel Cheyenne offers 64 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters. A pillow menu is available. 50-inch Smart televisions come with cable channels and pay movies. Bathrooms include hydromassage showerheads, complimentary toiletries, and hair dryers.

This Cheyenne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Hotel Cheyenne provides a hot tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary.

Hotel Cheyenne is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Sign language-capable staff
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 3 floors
  • Built in 2002
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector

We should mention

Pool access available from 9 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cheyenne Hampton Inn
Hampton Inn Cheyenne
Hampton Inn Hotel Cheyenne
Hampton Inn Cheyenne Hotel Cheyenne
Hampton Inn Cheyenne Hotel
The Cheyenne Hotel
Hotel Cheyenne Hotel
Hampton Inn Cheyenne
Hotel Cheyenne Cheyenne
Hotel Cheyenne Hotel Cheyenne
SureStay Plus Hotel by Best Western Cheyenne

Hotel Cheyenne Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 508 out of 1032 reviews
Rating 8 - Good. 297 out of 1032 reviews
Rating 6 - Okay. 130 out of 1032 reviews
Rating 4 - Poor. 51 out of 1032 reviews
Rating 2 - Terrible. 46 out of 1032 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Tonya

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Yanghee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Melanie

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Dominica, Casper

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet. Easy to get too and the staff was very friendly. Hot tub and pool where open late, which was nice after a long day of softball tournaments.
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
This was a one night stay on our way to Yellowstone. The room was outdated, and smelled. Breakfast was not great.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good enough for accessibility needs

When we pulled into the parking lot, we could not safely park in either handicap space due to the large potholes at the front of them. We did have a relatively quick check-in process, and the elevator worked well… The ADA room was large and would have been very power wheelchair navigable—except that there was a very large (and dirty) armchair and ottoman next to the bed, taking up most of the space needed for transfer. The bed was clean, but too soft and bounced a lot, making transfers even more unsteady. The toilet clogged with the first use (only bodily waste, not even toilet paper in it), and we were handed a plunger to deal with it ourselves—which we were unsuccessful at doing, so by morning when it backed up even more, the whole room smelled like sewage. Also, when we wanted to use the chair lift for the hot tub, we discovered that it was missing a buckle to secure the lap belt, and it had neither armrests nor a chest strap to help stabilize an individual’s trunk during use. So, we could not use it. For the able-bodied guest who did use the hot tub, the water was found to be just barely hotter than lukewarm. We left early in the morning after a fitful night of sleep, and we decided to skip breakfast due to the poor quality experienced in the other areas of the stay, as we could not risk getting sick before we could finish traveling. No one was at the front desk for our check-out. Unfortunately, we cannot recommend this hotel to anyone with accessibility concerns.
Stayed 1 night in Jul 2025

8/10 Good

Claudia Lee

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Lynn

Stayed 1 night in Jul 2025

6/10 Okay

Teri

Traveled with partner
The free breakfast wasn’t appealing. Bit dated but everything worked.
Stayed 1 night in Jul 2025

10/10 Excellent

JEBB

Stayed 1 night in Jul 2025

6/10 Okay

Ann

Traveled with family and small children
Liked: Staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Dominique

Liked: Staff & service
Disliked: Cleanliness
Nice welcome from staff
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Donald

Traveled with family
Liked: Cleanliness, staff & service, amenities
Was fine for an overnight stay while traveling.
Stayed 1 night in Jul 2025

6/10 Okay

Cynthia P.

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Room was nice, beds were comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Brittany

Stayed 1 night in Jun 2025

10/10 Excellent

Luis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & quiet
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Jul 2025

6/10 Okay

Kristin

Liked: Cleanliness, room comfort

3 1/2 stars

The Hotel Cheyenne is an older hotel that appears to be in the process of renovation. It appears to be bought out from other owners as the name has not been updated on the The furniture has scratches. The hall rugs and flooring need replacing. The bed linens and towels seem new. The included breakfast is average, no fresh fruit, and eggs are precooked and warmed.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lou

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jennie

Stayed 1 night in Jun 2025

10/10 Excellent

Grantham, Dallas

Liked: Cleanliness, staff & service
Not a fancy hotel but great staff, excellent room and nice breakfast.
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Stayed 1 night in Jun 2025

2/10 Terrible

Kaleb

Traveled with family
Disliked: Amenities
Needs complete remodel
Stayed 1 night in Jun 2025