SureStay Plus Hotel by Best Western Cheyenne

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SureStay Plus Hotel by Best Western Cheyenne

Hypo-allergenic bedding, down comforters, pillowtop beds
Lobby
Hypo-allergenic bedding, down comforters, pillowtop beds
Indoor pool
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot Tub
  • Pool
  • Housekeeping
  • Gym
  • Parking included

Explore the area

Map
1781 Fleischli Pkwy, Cheyenne, WY, 82001
  • Nelson Museum of the West
    3 min drive
  • Cowgirls of the West Museum
    3 min drive
  • Outback Steakhouse
    4 min walk
  • Cheyenne, WY (CYS-Cheyenne Regional)
    8 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Hot Tub

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 290 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • 324 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 3
  • 1 King Bed

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About this property

SureStay Plus Hotel by Best Western Cheyenne

Cheyenne hotel with indoor pool
An indoor pool, a fitness center, and a spa tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
SureStay Plus Hotel by Best Western Cheyenne offers 64 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters. A pillow menu is available. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Cheyenne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, SureStay Plus Hotel by Best Western Cheyenne provides a spa tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary.

SureStay Plus Hotel by Best Western Cheyenne is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Lever door handles
  • Sign language-capable staff
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 3 floors
  • Built in 2002
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 9 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cheyenne Hampton Inn
Hampton Inn Cheyenne
Hampton Inn Hotel Cheyenne
Hampton Inn Cheyenne Hotel Cheyenne
Hampton Inn Cheyenne Hotel
The Cheyenne Hotel
Hampton Inn Cheyenne
Surestay Plus By Best Cheyenne
SureStay Plus Hotel by Best Western Cheyenne Hotel
SureStay Plus Hotel by Best Western Cheyenne Cheyenne
SureStay Plus Hotel by Best Western Cheyenne Hotel Cheyenne

SureStay Plus Hotel by Best Western Cheyenne Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 506 out of 1001 reviews" "
Rating 8 - Good. 291 out of 1001 reviews" "
Rating 6 - Okay. 104 out of 1001 reviews" "
Rating 4 - Poor. 52 out of 1001 reviews" "
Rating 2 - Terrible. 48 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Jennifer

Traveled with family
Liked: Cleanliness
The water in the toilet ran continuously. There was no water pressure in the shower. When I brought it up to the front desk staff in the morning she never apologized just said she’d have maintenance look at it. Disappointing since the gentleman that checked us in the night before was extremely gracious.
Stayed 1 night in Oct 2024

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVE THIS HOTEL! Big bathroom and counters, nice beds, comfy chair w/footstool, big tv, BIG frig… even bigger luggage carts! Our outside door is just down the hall from the room, so going back and forth is easy! And light! There are 6 lights in the room!! It was a great night - wish we had stayed here longer.
Stayed 1 night in Sep 2024

6/10 Okay

Pearly, Saskatoon

Stayed 1 night in Oct 2024

8/10 Good

Joni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to interstate, gas stations and convenience stores.
Stayed 1 night in Sep 2024

4/10 Poor

Ryan

Traveled with group
Disliked: Amenities, property conditions & facilities
Advertised complementary wine, received a bottle of water. Looks like hotel is going through renovations. Room sorta looked like it was done, but not very well. Very low water pressure. Room was still being cleaned when we checked in
Stayed 1 night in Sep 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hot tub was wonderful. Breakfast was excellent. The rooms could use a few updates, like new carpet and doors but other than that our stay was very comfortable!
Stayed 1 night in Sep 2024

8/10 Good

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

steven

Liked: Cleanliness
Disliked: Property conditions & facilities
Very tired looking and going through a refurb.
Stayed 2 nights in Sep 2024

6/10 Okay

Christine

Business traveler
Liked: Property conditions & facilities
Thankful to have a roof over my head, the bed was not comfortable and the WiFi would come and go, mostly go. This made doing work in the room hard or impossible.
Stayed 2 nights in Sep 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Good proximity to highways. Room was clean and had everything I needed. Would stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Tarisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very convenient and Clean. Staff was awesome and the breakfast was pretty darn good! Would absolutely stay again... Thank you!
Stayed 1 night in Aug 2024

10/10 Excellent

Lora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Caleb

Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Stayed 1 night in Aug 2024

10/10 Excellent

Alexandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 1 night in Sep 2024

6/10 Okay

Amanda

Traveled with family and small children
Michael was wonderful at check in! However, on one bed the sheets were dirty. The room smelled musty/damp and the ac unit did not work very well.
Stayed 1 night in Aug 2024

10/10 Excellent

Janel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property.
Stayed 1 night in Aug 2024

10/10 Excellent

Raine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice stay, especially for the price! I stayed for a night while traveling and had a super easy and quick check-in, and everything was quiet the rest of the night. Check-out was just as quick and easy. Overall it was a wonderful stay, and I'd definitely stop here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Jerry D, Sugar City

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Management was outstanding and helpful. Breakfast was superior. Room was clean and comfortable. Pool was pleasant and fun.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent Place
Our one night stay was nice. Would stay again.
Stayed 1 night in Aug 2024

8/10 Good

james

Liked: Cleanliness, property conditions & facilities, room comfort
It was a nice stay but I did not like them putting a hold for 50.00 extra dollars. I still have not seen this lifted from my account as of today.
Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Traveled with family
Liked: Amenities
Nice comfortable room.
Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
This was a great stop. The pool was warm, the rooms clean and comfortable. The front clerk was very kind and had a lot of recommendations of places to eat and things to do.
Stayed 1 night in Aug 2024

8/10 Good

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024