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Hotel Cheyenne

2.5 star property

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Photo gallery for Hotel Cheyenne

Front of property
Signature Studio Suite | 1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds
Reception
Restaurant
Standard Single Room | 1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Housekeeping
$110
includes taxes & fees
Nov 13 - Nov 14

Explore the area

View in a map
1781 Fleischli Pkwy, Cheyenne, WY, 82001
  • Place, Wyoming State Capitol
    ‪4 min drive‬
  • Place, Wyoming Historic Governors' Mansion
    ‪5 min drive‬
  • Place, Cheyenne Frontier Days Old West Museum
    ‪5 min drive‬
  • Airport, Cheyenne, WY (CYS-Cheyenne Regional)
    ‪6 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Standard Single Room

9.4 out of 10
Exceptional
(16 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Standard Double Room

7.8 out of 10
Good
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Double Room, 2 Queen Beds, Mobility Accessible

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Basic Double Room, 2 Queen Beds, Mobility Accessible

7.6 out of 10
Good
(9 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Basic Double Room

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Basic Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Basic Single Room

Basic Single Room | 1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Basic Single Room

  • Sleeps 5
  • 1 King Bed

View all photos for Signature Studio Suite

Signature Studio Suite | 1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Signature Studio Suite

  • Sleeps 5
  • 1 King Bed

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About this property

Hotel Cheyenne

Cheyenne hotel with indoor pool
An indoor pool, a fitness center, and a hot tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Hotel Cheyenne offers 64 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters. A pillow menu is available. 50-inch Smart televisions come with cable channels and pay movies. Bathrooms include hydromassage showerheads, complimentary toiletries, and hair dryers.

This Cheyenne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Hotel Cheyenne provides a hot tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary.

Hotel Cheyenne is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Sign language-capable staff
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 3 floors
  • Built in 2002
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector

We should mention

Pool access available from 9 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cheyenne Hampton Inn
Hampton Inn Cheyenne
Hampton Inn Hotel Cheyenne
Hampton Inn Cheyenne Hotel Cheyenne
Hampton Inn Cheyenne Hotel
The Cheyenne Hotel
Hotel Cheyenne Hotel
Hampton Inn Cheyenne
Hotel Cheyenne Cheyenne
Hotel Cheyenne Hotel Cheyenne
SureStay Plus Hotel by Best Western Cheyenne

Hotel Cheyenne Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 492 out of 1006 reviews
Rating 8 - Good. 291 out of 1006 reviews
Rating 6 - Okay. 127 out of 1006 reviews
Rating 4 - Poor. 51 out of 1006 reviews
Rating 2 - Terrible. 45 out of 1006 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Terry S

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, helpful staff, good breakfast. The only negative point was the pool water didn’t seem to be clean. Otherwise, would definitely recommend
Stayed 1 night in Aug 2025

8/10 Good

Haley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities
Great price
Stayed 1 night in Aug 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners have clearly put effort into the renovation. The dining areas and rooms are updated tastefully. The staff was friendly and available. Breakfast included real eggs! not powdered. They need more lighting in the parking lot and the landscaping is neglected. The pool and hot tub looked nice but I did not use them to know for sure. Rooms were clean and it is convenietly located near I80 and I 25 buy not nousy from my room.
Stayed 1 night in Aug 2025

10/10 Excellent

Bryan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and clean

Nice hotel. Good room. Good bed. Comfortable. Good breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good spot.
Stayed 1 night in Aug 2025

8/10 Good

Timothy, Cary

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This facility is in terrible condition. Carpet stained, bed was old and had no support. Parking lot and exterior of building have the appearance of an abandoned building. Rating 8.2 was a joke. If I could have got a refund and moved I would have. Do not go to this hotel!
Stayed 1 night in Aug 2025

8/10 Good

Thomas

The hot tub pool
Stayed 1 night in Aug 2025

10/10 Excellent

sherri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Aug 2025

6/10 Okay

Christopher C

Stayed 1 night in Jul 2025

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Best hotel in a long while!

The hotel was absolutely spotless. The staff was extremely helpful and very great with recommendations for local places. The rooms were very comfortable and had all the amenities. The beds were probably some of the best we have ever stayed on at a hotel! Can't wait to stay again!
Stayed 1 night in Aug 2025

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms / bathroom. Hot breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

LUIS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Night manager was very helpful and polite.
Stayed 1 night in Jul 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service
This hotel was good. The room was clean. I think there were some renovations going on but it was contained. The bathroom was nuce and spacious. Breakfast bar was good. Lots of options. Easy check in as we booked right before we got to the hotel. Check out was just as easy.
Stayed 1 night in Aug 2025

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities
It was a mess. Unclean
Stayed 5 nights in Jul 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was helpful and friendly. The complementary breakfast was good and had multiple options. A pleasant stay.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

alberto

Traveled with family
Liked: Amenities, property conditions & facilities
Enjoyed our stay
Stayed 4 nights in Jul 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great handicap room

Thank you so much for accommodating my handicapped mother. Steve was awesome in helping us out.
Stayed 2 nights in Aug 2025

8/10 Good

Anita, Colorado Springs

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hostess at breakfast was so kind and kept everything clean and stocked.
Stayed 1 night in Aug 2025

8/10 Good

Harold, Visalia

Traveled with partner
Liked: Cleanliness, staff & service
Property outside was dumpy. Hallways in hotel dirty Rooms was adequate. Toilet seat was broken, sink was cracked, carpet worn. Expected more.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort

Worn out rooms

This hotel badly needs to be updated and renovated. Wallpaper is peeling, floor tiles cracked, sink cracked, caulking needs to be re-done, carpet worn and stained, hallway walls scraped. Pretty bad condition for the money. The lobby was good. Breakfast was the highlight, although nothing outstanding, just the regular you would expect, but compared to the rest, it was better and the staff was very helpful.
Stayed 1 night in Jul 2025

4/10 Poor

Beverly

Liked: Staff & service
Disliked: Property conditions & facilities
When i arrived the property looked closed as the outdoor areas were not kept (overgrown lawn) The hotel staff was friendly and check ij went fine. My room was on the first floor and had the worst odor. Never could place my finger on the exact smell but dank and unclean come to mind. (Lind of like an enclean gym) The window to my room has a large crack and one of the lights ij the bathroom is out.
Stayed 1 night in Jul 2025