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SureStay Plus Hotel by Best Western Cheyenne

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel by Best Western Cheyenne

Hypo-allergenic bedding, down comforters, pillowtop beds
Exterior
Indoor pool
Hypo-allergenic bedding, down comforters, pillowtop beds
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot Tub
  • Housekeeping
  • Gym
  • Parking included

Explore the area

Map
1781 Fleischli Pkwy, Cheyenne, WY, 82001
  • Nelson Museum of the West
    3 min drive
  • Cowgirls of the West Museum
    3 min drive
  • Wyoming Transportation Museum
    3 min drive
  • Cheyenne, WY (CYS-Cheyenne Regional)
    8 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, down comforters, pillowtop beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Hot Tub

Standard Room, 1 King Bed, Accessible, Hot Tub | Hypo-allergenic bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Accessible, Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Hypo-allergenic bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Hypo-allergenic bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 290 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, down comforters, pillowtop beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, down comforters, pillowtop beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Hypo-allergenic bedding, down comforters, pillowtop beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Hypo-allergenic bedding, down comforters, pillowtop beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Hypo-allergenic bedding, down comforters, pillowtop beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Hypo-allergenic bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • 324 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Hypo-allergenic bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About this property

SureStay Plus Hotel by Best Western Cheyenne

Cheyenne hotel with indoor pool
An indoor pool, a fitness center, and a spa tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
SureStay Plus Hotel by Best Western Cheyenne offers 64 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters. A pillow menu is available. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Cheyenne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, SureStay Plus Hotel by Best Western Cheyenne provides a spa tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary.

SureStay Plus Hotel by Best Western Cheyenne is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Lever door handles
  • Sign language-capable staff
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 3 floors
  • Built in 2002
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 9 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cheyenne Hampton Inn
Hampton Inn Cheyenne
Hampton Inn Hotel Cheyenne
Hampton Inn Cheyenne Hotel Cheyenne
Hampton Inn Cheyenne Hotel
The Cheyenne Hotel
Hampton Inn Cheyenne
Surestay Plus By Best Cheyenne
SureStay Plus Hotel by Best Western Cheyenne Hotel
SureStay Plus Hotel by Best Western Cheyenne Cheyenne
SureStay Plus Hotel by Best Western Cheyenne Hotel Cheyenne

SureStay Plus Hotel by Best Western Cheyenne Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 531 out of 1050 reviews" "
Rating 8 - Good. 313 out of 1050 reviews" "
Rating 6 - Okay. 105 out of 1050 reviews" "
Rating 4 - Poor. 53 out of 1050 reviews" "
Rating 2 - Terrible. 48 out of 1050 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Raine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice stay, especially for the price! I stayed for a night while traveling and had a super easy and quick check-in, and everything was quiet the rest of the night. Check-out was just as quick and easy. Overall it was a wonderful stay, and I'd definitely stop here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Jerry D, Sugar City

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Management was outstanding and helpful. Breakfast was superior. Room was clean and comfortable. Pool was pleasant and fun.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent Place
Our one night stay was nice. Would stay again.
Stayed 1 night in Aug 2024

8/10 Good

james

Liked: Cleanliness, property conditions & facilities, room comfort
It was a nice stay but I did not like them putting a hold for 50.00 extra dollars. I still have not seen this lifted from my account as of today.
Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Traveled with family
Liked: Amenities
Nice comfortable room.
Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
This was a great stop. The pool was warm, the rooms clean and comfortable. The front clerk was very kind and had a lot of recommendations of places to eat and things to do.
Stayed 1 night in Aug 2024

8/10 Good

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Alissa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
We stayed in a king suite, which was quite large and spacious. The bedroom and living room were separated by an open doorway, so it was nice to have 2 separate spaces. Check-in was great. Manager Michael gave me all the information I might possibly need and was very professional and informative. Breakfast was delicious, and the breakfast attendant did an amazing job at keeping things clean and stocked. The hotel felt a little older, which made it feel not as spotlessly clean, even though I found no cleanliness issues, just normal things that come as a building ages.
Stayed 1 night in Aug 2024

10/10 Excellent

ALAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2024

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, staff & service, room comfort
Decent room for a decent price point
The room and location were good but we had a rain storm while I was visiting and the rain came into the room from the window that leaked all around. This rain pooled on to of the AC unit. Other than that, breakfast was good. Overall this hotel was good.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property, nice staff and a typical breakfast. Would stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
We were happy!
Stayed 1 night in Aug 2024

4/10 Poor

Michael

Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
It was by far the best place we stayed in Cheyenne and the most cleanest and best employees. We will be staying again
Stayed 1 night in Aug 2024

8/10 Good

Teriah

Stayed 1 night in Aug 2024

10/10 Excellent

Vicki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jul 2024

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the stay was great except breakfast. The did didn't taste well and all the juice was super watered down. However, the beds were very comfortable and the shower was great. The evening gentlemen at the desk was fantastic.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Kristi, Columbia

Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean hotel. Some upgrades could be made
Stayed 2 nights in Jul 2024

8/10 Good

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Allison

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel was clean but somewhat dated. The gentleman who checked us in was very friendly and helpful. Breakfast was ok, bed was very soft. Microwave in room was possibly from the 1980s or beyond.
Stayed 1 night in Jul 2024

4/10 Poor

Jared

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but too pricey
Stayed 3 nights in Jul 2024

6/10 Okay

Megan

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Don't really get what you pay for!
Check in was quick and painless. Very friendly gentleman at the front desk. Room seemed to be made and cleaned but after further inspection there was vomit in the toilet and splattered on the wall and also on the bathtub in our room. Quite gross to find that! Its also hard not to judge too harshly seeing as its normally a sub par hotel at best but I had to pay CFD pricing which was like paying for 4 rooms!
Stayed 1 night in Jul 2024