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Grand Hotel Excelsior

4.0 star property

Choose dates to view prices

Photo gallery for Grand Hotel Excelsior

Exterior
Bar (on property)
Interior
Outdoor pool, sun loungers
Concierge desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Laundry
  • Pet friendly
  • Room service

Explore the area

Map
Via Sant Agnese 6, Chianciano Terme, SI, 53042
  • Val di Chiana
    ‪1 min walk‬
  • Piazza Italia
    ‪2 min walk‬
  • Terme di Chianciano
    ‪7 min walk‬

Room options

View all photos for Double Room Single Use

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Double Room Single Use

  • 258 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Double or Twin Room

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Comfort Double or Twin Room

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Basic Double or Twin Room

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Basic Double or Twin Room

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Junior Suite

  • 484 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Quadruple Room

  • 301 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Triple Room

Triple Room | Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Triple Room

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Grand Hotel Excelsior

4-star Chianciano Terme hotel with rooftop terrace, connected to the convention center
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a rooftop terrace are onsite.
Grand Hotel Excelsior offers 72 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Tempur-Pedic beds feature premium bedding. Digital television is provided.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. This Chianciano Terme hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Grand Hotel Excelsior features an outdoor pool and a sauna. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 10764 square feet (1000 square meters) include conference space. This Art Deco hotel also offers a rooftop terrace, multilingual staff, and a garden. Complimentary self parking is available on site.

Grand Hotel Excelsior is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.
Ristorante - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • ristorante

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Mountain biking
  • Outdoor pool
  • Piano
  • Sauna
  • TV in common areas

Family friendly

  • Free crib
  • Highchair
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10,764 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • Elevator

More

  • 2 buildings
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1932
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 12:30 PM and 10:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed during December, January, February, and March.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 12:30 PM and 10:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number IT052009A1KMFPMKHS

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Excelsior Chianciano Terme
Grand Hotel Excelsior Chianciano Terme
Excelsior Chianciano Terme
Grand Hotel Excelsior Hotel
Grand Hotel Excelsior Chianciano Terme
Grand Hotel Excelsior Hotel Chianciano Terme

Grand Hotel Excelsior Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 35 out of 71 reviews
Rating 8 - Good. 23 out of 71 reviews
Rating 6 - Okay. 7 out of 71 reviews
Rating 4 - Poor. 4 out of 71 reviews
Rating 2 - Terrible. 2 out of 71 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sanya

Stayed 1 night in Oct 2024

6/10 Okay

Chandra

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Dinner was awful, never have it at the hotel! Breakfast is decent.
Stayed 2 nights in Aug 2024

10/10 Excellent

Radoslaw

Stayed 3 nights in Sep 2023

8/10 Good

LOUIS, GATINEAU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient hotel. Obviously has seen greater days and greater crowds, but was very convenient for one night. Thanks
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
We loved this hotel. It was large and spacious, unlike lots of European hotels. It was classy and reflected the grandness of the 1920's which made it fun, Will definitely stay here again if we return to the area.
Stayed 2 nights in Aug 2023

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Colette, queen creek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front hotel staff was excellent! The hotel was nice and a great place to stay!
Stayed 1 night in Apr 2023

4/10 Poor

M. SADIK

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Old is nice see not to use
Parking was ok Check in was not bad but slow because they don’t use photocopy machine The room was big but totally out of date The bathroom was very old, we saw hairs on the floor The bathtub has no coverage and all the bathroom becomes wet when someone is having shower The bathtub drain was not working properly This hotel must be refurbished totally
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, amenities
I imagine this place was once very Grand indeed, now sadly it's just old and in need of work. We were virtually the only guests there so I expected they would just ask what we would like for breakfast but they just put out a few things and no hot food at all so disappointing really. Rooftop view is great. The room was small and dingy. Friendly staff.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent property, great stay in a low season week. only drawback: poor breakfast and no restaurant service due to low season.
Stayed 3 nights in Oct 2018

6/10 Okay

Tomer

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Smelly room ruins an otherwise good experience
Price was fair, breakfast was basic but good, staff was friendly, location is pretty good for food, shops, etc. The room was large and comfortable, but smelled like urine... After the first night we told them that the toilets smelled like urine, they apologized and sent someone to clean it. Unfortunately, a bit after their cleaning it started to smell again, and the smell seeped to the room itself. Was quite disgusting after a while.

6/10 Okay

Charlotte, W

Disliked: Cleanliness, staff & service, room comfort
Lobby is nice, room was dirty and simple
We found a half drunken bottle of water in our fridge with a dirty napkin. Our bed had stains in the sheets. The wifi did not work the first day (then when it did, it was only in the lobby). They also denied us an early departure despite the uncomfortable circumstances because it was "high season". The place is in no way a 4 star, take your money elsewhere.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel conveniently located
very good hotel, large and comfortable room, very good breakfast, quiet area

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would Definatelly stay again.
Great Hotel, good surroundings. I only missed that there are only a few restaurants at walking distance ( not considering the Hotels).

10/10 Excellent

Luiz Antonio

Stayed 1 night in Oct 2024

10/10 Excellent

Rodrigue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel
Un bel établissement avec le charme des années 50. C'est un très bel endroit avec un très bon rapport qualité prix. Personnel accueillant et très sympathique Petit déjeuner moyen sur la qualité des produits qui sont basiques.
Stayed 1 night in Oct 2024

10/10 Excellent

Massimo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Tutto di eccellenza
Stayed 3 nights in Aug 2024

10/10 Excellent

STEFANIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo hotel, personale gentilissimo, location perfetta
Stayed 4 nights in Aug 2024

4/10 Poor

Ida

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

4/10 Poor

bernard

Disliked: Property conditions & facilities, room comfort
Hôtel d un autre siècle
Stayed 3 nights in Jul 2024

10/10 Excellent

roberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel maravilhoso
Perfeito, nos deram um quarto maravilhoso. Tive uma boa noite de sono m. Apenas o café da manhã que não é perfeito.
Stayed 2 nights in Jun 2024

10/10 Excellent

Massimo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura di grande fascino un po’ datata ma molto bella
Stayed 1 night in Jun 2024

10/10 Excellent

ANTON

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Gefferson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super fácil o acesso, com estacionamento em frente, ágeis e ótima recepção, o hotel é lindíssimo
Stayed 1 night in Oct 2023