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Grand Hotel Terme

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel Terme

Couples treatment rooms, sauna, spa tub, steam room, Turkish bath
Indoor pool, outdoor pool, open 8:30 AM to midnight, sun loungers
Premium bedding, in-room safe, desk, soundproofing
Lounge
Breakfast area

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Pool
    Pool
  • Spa
    Spa
  • Laundry
    Laundry
  • Pet friendly
    Pet friendly

Explore the area

Map
Piazza Italia, 8, Chianciano Terme, Siena, 53042
  • Val di Chiana
    1 min walk
  • Piazza Italia
    1 min walk
  • Piscine Termali Theia
    6 min walk

Room options

View all photos for Deluxe Double Room

Premium bedding, in-room safe, desk, soundproofing

Deluxe Double Room

  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room

Premium bedding, in-room safe, desk, soundproofing

Classic Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room Single Use

Classic Double Room Single Use | Premium bedding, in-room safe, desk, soundproofing

Classic Double Room Single Use

  • Sleeps 1
  • 1 Double Bed

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About this property

Grand Hotel Terme

4-star Chianciano Terme hotel with restaurant
This smoke-free hotel features a full-service spa, an indoor pool, and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include a restaurant, a 24-hour health club, and a bar/lounge.
Grand Hotel Terme offers 70 air-conditioned accommodations with safes and slippers. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and bidets. Housekeeping is provided daily.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and thalassotherapy. Children under 12 years old are not allowed in the spa without adult supervision.
In addition to a full-service spa, Grand Hotel Terme features an indoor pool and an outdoor pool. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This family-friendly hotel also offers a 24-hour health club, a sauna, and spa services. Onsite self parking and valet parking are complimentary.

Grand Hotel Terme is a smoke-free property.

Bellevue - This restaurant specializes in local cuisine.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bellevue

Things to do

  • 24-hour health club
  • Arcade/game room
  • Bicycle rentals
  • Children's club
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club
  • Indoor pool
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms
  • Spa tub
  • Steam room
  • Thalassotherapy
  • Turkish bath

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 29

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per week
Service animals are welcome, and are exempt from fees
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 10 per pet, per week
  • Service animals are exempt from fees
  • Late check-out fee: EUR 29 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
Pool access available from 8:30 AM to midnight
Children under 12 years old are not allowed in the spa without adult supervision

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Hotel Terme Chianciano Terme
Grand Terme Chianciano Terme
Grand Hotel Chianciano Terme
Grand Hotel Terme Hotel
Grand Hotel Terme Chianciano Terme
Grand Hotel Terme Hotel Chianciano Terme

Grand Hotel Terme Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 11 out of 48 reviews" "
Rating 8 - Good. 29 out of 48 reviews" "
Rating 6 - Okay. 5 out of 48 reviews" "
Rating 4 - Poor. 1 out of 48 reviews" "
Rating 2 - Terrible. 2 out of 48 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Donato

Traveled with partner
Liked: Cleanliness, staff & service
Wonderful hotel to stay at. Amazing meals I would give it 5*. The hotel needs a little updating. A little TLC. I enjoyed the spa area but would have liked to see a nicer outdoor pool area Friendliest staff I have ever met.
Stayed 2 nights in Jun 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Charming Hotel
I booked the same day of arrival…they were ready for me, accommodating and very friendly. They have a spa so I splurged with a massage…fabulous. I’m surprised this hotel doesn’t have an “excellent “ rating…they should!
Stayed 1 night in Nov 2023

8/10 Good

A e

Liked: Cleanliness, staff & service, room comfort
Nice stay but room not ideal
It's a lovely hotel and the spa is good. Nice atmosphere and easy check in. Pool is small but perfectly adequate for a spa. The breakfast was nice, but mostly cakes and pastries, a boiled egg would have been nice. The room was too hot and though we called reception twice and 2 men came to look at it, in the end they weren't able to fix the problem. This interrupted our sleep. Also the toilet wouldn't stop flushing. Noisy. We would definitely stay again as on the whole the experience was good.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

AD, US

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
decent but very dated
great location next to old town walls and restaurants. Small parking lot. Large room but once inside air felt a bit moldy. Room quite clean but old. bathroom not the best either. way past its heyday

8/10 Good

Martin

Liked: Staff & service, room comfort

10/10 Excellent

Eugenio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ci sono stato per pa seconda volta, è sempre bello tornarci, manca un pizzico di manutenzione per il resto tutto ok
Stayed 1 night in Feb 2024

6/10 Okay

Andrea

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Siamo stati in questa struttura diverse volte, questa volta, abbiamo regalato un weekend a dei nostri amici, che sono rimasti entusiasti... Come sempre, tutto molto piacevole, assolutamente consigliato
Stayed 1 night in Apr 2023

8/10 Good

osvaldo

8/10 Good

giovanni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
buoni i servizi spa
Stayed 1 night in May 2022

4/10 Poor

Gitte

Disliked: Property conditions & facilities, room comfort
Meget slidt
Stayed 2 nights in Mar 2022

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Servizi e personale ottimi, camera rumorosa
Hotel che si difende bene nonostante a Chianciano Terme diverse strutture siano chiuse da tempo: terme nel piano interrato, piscina sul tetto, ristorante piacevole e colazione adeguata. Una nota di merito a tutto il personale, veramente gentile e disponibile in ogni situazione. Nota negativa la camera assegnata (608): rumorosissima, al penultimo piano e vicina al motore di condizionamento (credo). Restando due sole notti e dormendo come dei sassi non ci siamo lamentati, ma forse avremmo dovuto. Comunque sia, una camera da non augurare a nessuno (salvo che sia l'ultima..).
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Manu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albergo con Spa interna a Chianciano
L’albergo è un pò datato e in generale avrebbe bisogno di un pò di manutenzione (ma d’altra parte la maggioranza degli alberghi di Chianciano è un pò fatiscente) In generale soggiorno di una notte piacevole, personale molto gentile e accogliente, la Spa all’interno è il vero plus dell’albergo..piscina con acqua salata con cascate e idromassaggi, diversi tipi di sauna e bagno turco, personale della spa molto gentile e professionale (consiglio il trattamento orientale corpo con Samantha, fantastico!!) Colazione molto buona, varia e abbondante, dolci buonissimi.
Stayed 1 night in Mar 2018

8/10 Good

Andrea , Roma

Liked: Cleanliness, staff & service, property conditions & facilities
Buon albergo nel centro di Chianciano
Nel complesso buono,grazie alla alta professionalita' e disponibilita' del personale. Ringrazio il ceck in per avermi accolto sopra le mie aspettative e richieste. Mi e' stata assegnata una camera confort al posto della basic da me prenotata. Purtroppo devo dire che la struttura ha i suoi anni e si vede per un 4 stelle. Ancora grazie al personale che cercano di colmare il gap strutturale .
Stayed 3 nights in Feb 2018

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
esperienza poco felice
camera con riscaldamento non funzionante. rimettere tutto in valigia e cambio camera. al mattino asciugacapelli non funzionante. doccia con soffione rotto. ricevuta soggiorno inviata via mail perché stampante non funzionante. esperienza poco felice. di sicuro non ci ritornerò e non lo consiglierò.
Stayed 1 night in Jan 2018

10/10 Excellent

Annie, Firenze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riposo garantito
Nonostante fuori stagione (a Chianciano Terme a gennaio è tutto chiuso) è bene trovare una struttura come questa aperta per un meritato riposo da soli o in coppia. Reception, camera perfetto, la spa pure, il ristorante non l'ho provato (un po' caruccio ) la colazione del mattino ottima e abbondante peccato che non c'è una macchina espresso per il caffè a disposizione. Premesso che andava più che bene tutto , migliorie si possono fare.Set in camera lo completerei con un campione di crema corpo, data la presenza della piscina. L'accesso alla piscina coperta ai bambini lo posticeperei alle 9 dando così la possibilità di utilizzarla di più agli adulti mattinieri ;) sarà perchè a me piace nuotare... In camera il riscaldamento era un po' troppo e poco regolabile. (Decisamente è una location da mezza età non comprendo cosa ci stiano a soggiornare coppie giovani...sarà che noi eravamo più giovani di spirito, i giovani di oggi nascono stanchi presto :):):) ma questa è una riflessione del tutto personale libera di essere condivisa o meno.)
Stayed 1 night in Jan 2018

8/10 Good

fabrizia, verona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel confortevole con bella SPA e piscina
Bella SPA con piscina nella quale non accedono i bambini se non in determinati orari; 5 minuti a piedi dalle fonti dell’acqua Santa. Stanza ampia e bagno in ordine con kit accappatoio e ciabattine.
Stayed 2 nights in Jan 2018

10/10 Excellent

peppe, roma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Di buon livello
Abbiamo fatto una piccola vacanza di 3 giorni. L'albergo gode di buona posizione, comodo parcheggio, ottimo ristorante interno, camere grandi con bagno di recente costruzione con grande vasca munita di idromassaggio. Piscina interna termale fruibile anche dai bambini. Da consigliare.
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Sarà stata la stagione, ma fuori all'albergo c'è il nulla e il centro di Chianciano è a quasi 4 chilometri. Peccato, perchè l'albergo è buono.
Stayed 3 nights in Dec 2017

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Tappa alle terme durante un viaggio d'affari.
L'hotel ha camere con diverso livello di finitura, noi eravamo in una di quelle meno rifinite, da risistemare nell'arredamento e non perfettamente pulita. Per il resto è un buon hotel con una SPA con accesso in piscina compreso nella tariffa ed a 500 mt dalle terme centrali. Buona la colazione. Il parcheggio è problematico quando ci sono molti ospiti.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo weekend
Spa molto carina tranquilla camere pulite personale disponibile e gentile
Stayed 1 night in Dec 2017

8/10 Good

rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otimo
O hotel é muito bom e bem localizado , e a cidade muito simpática apesar de pequena
Stayed 1 night in Sep 2017

6/10 Okay

nello