An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, concierge services, and a 24-hour front desk.
Hotel MAYU Chiang Mai offers 66 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.
This Chiang Mai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
The hotel offers a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. Hotel MAYU Chiang Mai features an outdoor pool and a fitness center. For a surcharge, an airport shuttle during limited hours is offered to guests. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. Onsite self parking is complimentary.
Hotel MAYU Chiang Mai has a restaurant on site.
Languages
Chinese (Mandarin), English, Thai
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Roundtrip airport shuttle (surcharge) from 7:00 AM to 11:30 PM
Free self parking on site
Wheelchair-accessible parking available
Food and drink
A coffee shop/cafe
A restaurant
Things to do
Gym
Outdoor pool
Shopping mall
Family friendly
Outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
4 floors
Built in 2018
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Bathroom
Bathrobes
Free toiletries
Hair dryer
Private bathroom
Slippers
Toothbrush and toothpaste
Towels provided
Entertainment
40-inch flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
More
Air conditioning
Desk
Laptop-compatible safe
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: THB 499
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out fee: THB 500
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: THB 1000.0 per stay
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: THB 300 per vehicle (maximum occupancy 3)
Early check-in fee: THB 499 (subject to availability)
Late check-out fee: THB 500
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
We should mention
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Hotel MAYU
MAYU Chiang Mai
Hotel MAYU Chiang Mai Hotel
Hotel MAYU Chiang Mai Chiang Mai
Hotel MAYU Chiang Mai Hotel Chiang Mai
Hotel MAYU Chiang Mai Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 149 out of 230 reviews
10 - Excellent
149
Rating 8 - Good. 69 out of 230 reviews
8 - Good
69
Rating 6 - Okay. 9 out of 230 reviews
6 - Okay
9
Rating 4 - Poor. 0 out of 230 reviews
4 - Poor
0
Rating 2 - Terrible. 3 out of 230 reviews
2 - Terrible
3
9.2/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
6/10 Okay
Karla
Traveled with partner
Nov 18, 2024
Liked: Cleanliness, staff & service, amenities
The hotel was clean. Staff was nice. They do not have options for tourist activities like the other hotels in the area. So booking excursions was difficult.
We stayed there four nights and it was wonderful. The staff was marvelous and attentive to details. The buffet breakfast was delicious and a big variety of food to choose from. We would make reservations here again if we are in Chiang Mai. Thanks and thumbs up to the staff!
Hotel Mayu was wonderful! The staff was simply the best of the best! The room was clean with plenty of amenities, including English speaking channels. The free buffet breakfast was quite impressive, and plenty to choose from. The staff was most helpful, especially with calling for Grab and securing prices. We would not hesitate to book a reservation there again. Location convenient to highway and to downtown, as well as close to plenty of restaurants and shopping mall. Thumbs up to Hotel Mayu!
Overall, a good stay, which was expected when paying a bit more in Chiang Mai. The room was spacious and it seems we got an upgrade as well, which was much appreciated. The pool is a good size with modern equipment and the towels are comfortable. The gym seems well-equipped. Highlight was the amazing breakfast buffet, choices, high quality and very fresh. Items are hot. Staff are young but deliver a friendly service. Everyone supports the customer. Check in was fast and efficient. Location was perfect for our appointments and in 100 meters from the Maya shopping center. As well there is a new precinct with food outlets, bars, boutique shops and entertainment. One point to make is for the hotel to plan ahead of next year's songkran festival. Please advise the arriving guests of the road closures, advise them to arrive early or if late how to get to the hotel. It was a nightmare due to the out of hand concert at the shopping mall.
It’s 5 minutes walk from Maya shopping center. 10 minutes to old town by car. 20 minutes to the airport. For shopping, eating just within 10 minutes walk. For spa and massage, it’s also close.the breakfast is also good as they did change some of the food everyday.
The hotel is located in a great location, minutes far from a great mall and top notch restaurants. Plenty of options for coffee places and stores. The property is super well maintained and clean. Rooms are modern and spacious. Property has a great swimming pool, gym and a good parking lot.
The breakfast is fairly good with great options. The proximity with the airport didn’t affect anything, airplanes stop after 10pm and rarely take off before 8am, so regular travelers would not be affect about this.
I will definitely stay again in the property when go back to Chiang Mai
the Hotels.com offer does not include a “Breakfast included” option, which I find annoying. Although the Breakfast purchase price is not an issue, it’s just a nuisance and has changed from pre-Covid period.
Having stayed a few times at this hotel the accommodation was what I was expecting, so no complaints on that score.
There were some stains on the sheets but that was the same with all the other hotels we stayed in. The employees were super kind and helpful. Other then the sheets everything was clean and the pool and gym were very nice. The area surrounding the hotel is super nice, it’s within walking distance of so many things and right next to a big mall. Overall I enjoyed my stay and would recommend this hotel to others.