*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Each day guests can enjoy a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.
Business-related amenities consist of a 24-hour business center and 7 meeting rooms. Event facilities measuring 6889 square feet (640 square meters) include conference space. This business-friendly hotel also offers an outdoor pool, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available on request) is offered to guests. Onsite self parking is complimentary.
Mercure Chiang Mai has designated areas for smoking.
- Free shopping center shuttle
- Number of outdoor pools - 1
- Elevator
- Locally-owned & organized tours & activities
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- All property's electricity comes from renewable sources
- Porter/bellhop
- Vegan menu options available
- Vegetarian menu options available
- Free self parking
- Bulk dispenser for toiletries
- Dry cleaning/laundry service
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- Computer station
- No single-use plastic straws
- Swimming pool
- Biodegradable/compostable straws
- Food and water bowls
- No single-use plastic water bottles
- Reusable cups only
- Reusable tableware only
- Water-efficient showers only
- Conference space size (meters) - 640
- Number of meeting rooms - 7
- Free reception
- Terrace
- Luggage storage
- Hair salon
- ATM/banking
- Concierge services
- Designated smoking areas
- Airport transportation
- Total number of rooms - 159
- Accessible airport shuttle
- Number of floors - 5
- Number of buildings/towers - 1
- Airport transportation (surcharge)
- Shopping mall on site
- Number of bars/lounges - 2
- Number of poolside bars - 1
- Conference space
- Grocery/convenience store
- Tours/ticket assistance
- Year Built - 1995
- Free WiFi
- Babysitting or childcare (surcharge)
- RV, bus, truck parking
- Safe-deposit box at front desk
- Free parking nearby
- Breakfast available (surcharge)
- Number of restaurants - 1
- 24-hour business center
- Conference space size (feet) - 6889
- Banquet hall
- Laundry facilities
- Vegetarian breakfast available
- Wedding services
- Garden
- Multilingual staff
Family Friendly Amenities
- Family property
- Number of outdoor pools - 1
- Free WiFi
- Grocery/convenience store
- Laundry facilities
- Babysitting or childcare (surcharge)
- Refrigerator
- Free cribs/infant beds
Room Amenities
Mercure Chiang Mai offers 159 accommodations with complimentary bottled water and coffee/tea makers. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
- Television
- Refrigerator
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Free toiletries
- Hair dryer
- Room service (24 hours)
- Desk
- In-room climate control (air conditioning)
- Iron/ironing board (on request)
- Free bottled water
- Blackout drapes/curtains
- In-room massage available
- Shower only
- Cable TV service
- Free WiFi
- TV size: 32
- Connecting/adjoining rooms available
- Free cribs/infant beds
- LED TV
- Rollaway/extra beds (surcharge)
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 2
- Housekeeping on request
- Local maps
- Window screens
- Guidebooks or recommendations
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Recycling
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Parking
Free self parking , RV, bus, truck parking , Free parking nearby
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary manager's reception is offered each day.
Citrus - This restaurant specializes in international cuisine.
Mai Tai Lounge - This lobby lounge specializes in international cuisine. Open daily.
24-hour room service is available.
Spa Services
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible registration desk
Nearby Activities
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle rentals on site
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately THB 250 for adults and THB 125 for children
- Airport shuttle fee: THB 200 per person (one-way)
- Pet fee: THB 400 per pet, per night
- Rollaway bed fee: THB 600.0 per night
- Credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at midnight
Check-in time starts at 2 PM
Minimum check-in age is: 15
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses geothermal energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses geothermal energy, plus a grey water recycling system.
For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Grey water recycling system
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Comprehensive food waste policy
Comprehensive recycling policy
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Security system
Property does not follow sanitization practices of any association
Staffed front desk
Smoke detector
UnionPay
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Children stay free - maximum age 15
Social distancing measures are in place
Contactless check-in is not available
Property follows regional sanitization guidelines Safety and Health Administration (Thailand)
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Children stay free
Service animals not allowed
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available through room service
Number of children who can stay free - 2
Debit cards
Renewable energy source - geothermal
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are available for THB 600.0 per night.
- Free cribs (infant beds)!
Pet Policy
- Pets allowed for an extra charge of THB 400 per pet, per night
- Dogs and cats only
- Food and water bowls are available
We should mention
Pool access available from 7:00 AM to 7:00 PM.
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Hotel Names
- Chiang Mai Mercure
- Mercure Chiang Mai
- Mercure Hotel Chiang Mai
- Mercure Chiang Mai Hotel
- Chiang Mai Novotel
- Mercure Chiang Mai Hotel Chiang Mai
- Novotel Chiang Mai
Hotel Reviews
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