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Pastell Oldtown Chiang Mai

3.5 star property

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Photo gallery for Pastell Oldtown Chiang Mai

Outdoor pool
Deluxe Pool Access | Premium bedding, in-room safe, desk, laptop workspace
Property entrance
Reception
Deluxe Family Loft | Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • 24/7 front desk
  • Laundry

Explore the area

Map
8/1 Samlan soi 7, Samlan Road, Prasingh, Amphue Mueng, Chiang Mai, Chiang Mai, 50200
  • Wat Phra Singh
    ‪7 min walk‬
  • Tha Phae Gate
    ‪19 min walk‬
  • Chiang Mai Night Bazaar
    ‪4 min drive‬
  • Chiang Mai (CNX-Chiang Mai Intl.)
    ‪7 min drive‬

Room options

View all photos for Deluxe Twin Room With Balcony

Deluxe Twin Room With Balcony | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room With Balcony

  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Room

View from room

Superior Room

  • City view
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family Loft

Deluxe Family Loft | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Family Loft

  • City view
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Futon

View all photos for Deluxe Pool Access

Deluxe Pool Access | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Pool Access

  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • City view
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room With Balcony

Garden view

Deluxe Double Room With Balcony

  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, City View

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room, City View

  • City view
  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds

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4.6 out of 5, Wonderful, (473)
The price is $45
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$53 total
includes taxes & fees
Apr 27 - Apr 28
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About this property

Pastell Oldtown Chiang Mai

3.5-star hotel in Old City
This smoke-free hotel features an outdoor pool, a restaurant, and a children's pool. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Pastell Oldtown Chiang Mai offers 35 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 43-inch Smart televisions come with cable channels and Netflix. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. Pastell Oldtown Chiang Mai features an outdoor pool and a children's pool. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Pastell Oldtown Chiang Mai is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Breakfast Dining - Onsite bistro.

Languages

Chinese (Mandarin), English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: THB 250 per person
  • A restaurant

Restaurants on site

  • Breakfast Dining

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Built in 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: THB 500.0 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 250 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Pastell Hotel Chiang Mai
Pastell Oldtown Chiang Mai Hotel
Pastell Oldtown Hotel
Pastell Oldtown
Hotel Pastell Oldtown Chiang Mai Chiang Mai
Chiang Mai Pastell Oldtown Chiang Mai Hotel
Hotel Pastell Oldtown Chiang Mai
Pastell Oldtown Chiang Mai Chiang Mai
Pastell Hotel
Pastell Oldtown Chiang Mai
Pastell Oldtown Chiang Mai Hotel
Pastell Oldtown Chiang Mai Chiang Mai
Pastell Oldtown Chiang Mai Hotel Chiang Mai

Pastell Oldtown Chiang Mai Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 184 out of 233 reviews
Rating 8 - Good. 38 out of 233 reviews
Rating 6 - Okay. 7 out of 233 reviews
Rating 4 - Poor. 1 out of 233 reviews
Rating 2 - Terrible. 3 out of 233 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Alexis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the aesthetic of the property. It was very cute and cozy.
Stayed 3 nights in Jan 2025

10/10 Excellent

Juliette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in a quiet part of Old Town. Bed was very comfy and room was modern and clean. Pool was refreshing although a little too public right off the lobby and restaurant. Staff was lovely and helped us with everything we needed. Incredible value for the cost.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Nathaphorn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the hotel and staff is super friendly. Location is convenient to Chiangmai attractions.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly, helpful staff. We selected this hotel on Expedia because they listed themselves as welcoming service animals, and they were true to their word. My wife is blind and uses a guide dog for mobility. Despite a disability-accessibility law, most hotels, restaurants and stores in Thailand do not comply with the law. We've also had hotels reject us for having a trained guide dog, even after advertising themselves as accepting them. Pastell Old Town quickly confirmed that we were welcome. Many thanks to the staff at Pastell for a great visit to Chiang Mai.
Stayed 6 nights in Dec 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 3 nights at Pastell Old Town. It was an excellent hotel to stay at in Chiang Mai. The staff were exceptional. The hotel is unbelievably quiet for a hotel in the city. The breakfast was great. Tge area has some great options for dining. It is also an easy walk to some of the must see sights I would highly recommend staying at Pastell
Stayed 3 nights in Dec 2024

10/10 Excellent

Carmina

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel! Would stay again. Nice staff and a nice space too. Also easy to get everywhere!
Stayed 4 nights in Dec 2024

10/10 Excellent

Rahul

Stayed 3 nights in Nov 2024

10/10 Excellent

Natalya

Stayed 4 nights in Oct 2024

10/10 Excellent

Jade

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our two night stay here. Lovely staff who always want to help. Breakfast freshly cooked and was excellent. We used the laundry service which was low cost and quick, all smells lovely & fresh! The room was comfy, hot showers and great air con. We will be back.
Stayed 2 nights in Nov 2024

10/10 Excellent

Joannah Helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean small hotel in the center of old town, so walking distance from all main attractions. Small pool for dipping not big enough to sit round and relax really but lush. Breakfast tasty but can get extremely busy at certain times as they are also a café. Staff so amazing. Would recommend.
Stayed 2 nights in Nov 2024

10/10 Excellent

Elly E.

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
This was a lovely little neighborhood, hotel, close to everything and very walkable. Only disappointment is the pool is teeny tiny
Stayed 3 nights in Nov 2024

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really cute boutique hotel. Being that it’s in the old city of Chiang Mai, we felt we could easily get around. The room was sufficient and we really have no complaints.
Stayed 4 nights in Nov 2024

8/10 Good

Henry, Kendall Park

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Samantha

Stayed 1 night in Nov 2024

10/10 Excellent

christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place centrally located just inside the old town moat. Clean , friendly staff, breakfast and coffee options. Easy to order grab cars and get anywhere you want! 7-eleven and atm just seconds down the street. Would highly recommend! Stayed for 4 days
Stayed 4 nights in Nov 2024

10/10 Excellent

Jake

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful when needed. The pool area was clean and relaxing. The hotel was local to dining and massages near by. The breakfast was great each morning!
Stayed 4 nights in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent. Property is conveniently located.
Stayed 5 nights in Nov 2024

10/10 Excellent

Leilani

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in a great location. I highly recommend.
Stayed 3 nights in Nov 2024

10/10 Excellent

nilda, schertz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is very charming! Staff very friendly and available when needed! Daily breakfast was delicious.. umbrellas available when needed.
Stayed 4 nights in Oct 2024

8/10 Good

Erika

Traveled with group
Liked: Staff & service, amenities
Window wasn’t completely sealed so mosquitoes could get in at night - was a nice stay and spacious! Bathroom shower is right by the bed so you can sort of see when someone is showering. Breakfast provided was great as it is served by the restaurant and there are options. Convenient location close to tourist booths (for day trips) and walkable to the night markets. A bit quiet at night as it’s tucked away in an alleyway but felt pretty safe
Stayed 2 nights in Oct 2024

10/10 Excellent

Erlinda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its beautiful hotel
Stayed 2 nights in Sep 2024

8/10 Good

martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

alfredo

Stayed 3 nights in Sep 2024

10/10 Excellent

Conita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute hotel at a convenient location
This is a cute boutique hotel. Friendly staffs and easy communications. Ours was a loft room. We were happy with the stay and building location. We were in walking distance to night markets and massages. Our room happened to be very closed to houses that raised chicken so that was an annoyance. Overall very happy with the stay. Breakfast was a nice setting. Would definitely come back next time in the area.
Stayed 4 nights in Sep 2024