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Pastell Oldtown Chiang Mai

3.5 star property

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Reception
Reception
Deluxe Pool Access | Premium bedding, in-room safe, desk, laptop workspace
Lobby sitting area
Outdoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • 24/7 front desk
  • Laundry
$107
includes taxes & fees
Jan 10 - Jan 11, 2026

Explore the area

View in a map
8/1 Samlan soi 7, Samlan Road, Prasingh, Amphue Mueng, Chiang Mai, Chiang Mai, 50200
  • Place, Wat Phra Singh
    ‪7 min walk‬
  • Place, Sunday Walking Street Market
    ‪10 min walk‬
  • Place, Chiang Mai University
    ‪12 min walk‬
  • Airport, Chiang Mai (CNX-Chiang Mai Intl.)
    ‪5 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room With Balcony

Garden view

Deluxe Double Room With Balcony

7.4 out of 10
Good
(3 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, City View

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room, City View

8.0 out of 10
Very good
(3 reviews)
  • 237 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room With Balcony

Deluxe Twin Room With Balcony | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room With Balcony

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Room

View from room

Superior Room

9.8 out of 10
Exceptional
(7 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family Loft

Deluxe Family Loft | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Family Loft

10.0 out of 10
Exceptional
(4 reviews)
  • 420 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Queen Futon

View all photos for Deluxe Pool Access

Deluxe Pool Access | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Pool Access

9.8 out of 10
Exceptional
(6 reviews)
  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Pastell Oldtown Chiang Mai

3.5-star hotel in Old City
This smoke-free hotel features an outdoor pool, a restaurant, and a children's pool. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Pastell Oldtown Chiang Mai offers 35 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 43-inch Smart televisions come with cable channels and Netflix. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. Pastell Oldtown Chiang Mai features an outdoor pool and a children's pool. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Pastell Oldtown Chiang Mai is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Onsite venue - bistro.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: THB 250 per person
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Built in 2019
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: THB 500.0 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 250 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Pastell Hotel Chiang Mai
Pastell Oldtown Chiang Mai Hotel
Pastell Oldtown Hotel
Pastell Oldtown
Hotel Pastell Oldtown Chiang Mai Chiang Mai
Chiang Mai Pastell Oldtown Chiang Mai Hotel
Hotel Pastell Oldtown Chiang Mai
Pastell Oldtown Chiang Mai Chiang Mai
Pastell Hotel
Pastell Oldtown Chiang Mai
Pastell Oldtown Chiang Mai Hotel
Pastell Oldtown Chiang Mai Chiang Mai
Pastell Oldtown Chiang Mai Hotel Chiang Mai

Pastell Oldtown Chiang Mai Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 215 out of 279 reviews
Rating 8 - Good. 48 out of 279 reviews
Rating 6 - Okay. 10 out of 279 reviews
Rating 4 - Poor. 3 out of 279 reviews
Rating 2 - Terrible. 3 out of 279 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Emma, Whangamata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place with a nice atmosphere, great breakfast and very nice staff. Would stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Leroy, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff. Breakfast was amazing. Beautiful clean hotel. Loved it
Stayed 4 nights in Aug 2025

6/10 Okay

Shaylynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the pool access deluxe room hoping for a peaceful stay with occasional pool dips. But kids are constantly in the pool and extremely loud. You hear everything from your room and I hoped the staff would at least ask the other guests to be considerate of others as they were very disruptive and ruined my stay. So I would say the pool room isn’t worth it but my stay was nice, clean and safe, overall.
Stayed 3 nights in Aug 2025

8/10 Good

Jesse

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal boutique hotel for a couple of days stay. Friendly staff, comfortable bedding and clean. Quiet, easy to get around from. Menu was slightly disappointing but overall a very good stay.
Stayed 2 nights in Aug 2025

8/10 Good

Louise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel in old town and the family loft was perfect for having children. We found lots of great places to eat nearby. The pool was a bonus, it's small but great for kids.
Stayed 5 nights in Jul 2025

8/10 Good

Amy

Stayed 2 nights in Jul 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are kind and helpful. The property is very clean and well maintained. The rooms are also very quiet and you cannot hear the other guests.
Stayed 2 nights in Jul 2025

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was so cute and the pool was beautiful. The free breakfast was delicious. One day we had to leave at 7 am and the hotel staff made our breakfasts to go which was so kind. We thoroughly enjoyed our stay here.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jose

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent boutique hotel and very charming. The location is great and walking distance to all pointsof interest in the old town. The staff is very friendly and their breakfast is very good. The room wa svery spacious with two levels and perfect for our famoly of 4. I highly recommended.
Stayed 4 nights in Jun 2025

10/10 Excellent

Katrina

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous accommodation in Old Town. Very close to a the moat and wall. Perfect pool to cool off. Spacious rooms. Built in alarm clock with a neighbouring rooster. Yum breakfast options. Friendly staff. The only issue I had was, why have a sign saying, hand your towel off you want to use it again to be eco friendly, but change it for clean ones anyway?
Stayed 3 nights in Jun 2025

10/10 Excellent

Emma, Whangamata

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Staff very pleasant. Rooms lovely. Excellent breakfast.
Stayed 3 nights in Jun 2025

10/10 Excellent

Chelsea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super unique and beautiful hotel! I loved the cultural aspect/ inspiration for their decor. My only thing was that it was a little tight for two people. The room felt a bit cramped. Location was great and the breakfast was delicious!
Stayed 2 nights in May 2025

10/10 Excellent

Saransh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Experience

Wonderful experience. Rooms having seperate lift type bed was a hit with kids/teen girls. Very flexible staff. They provided packed breakfast since we need to leave by 630 am for elephant camp.
Stayed 2 nights in May 2025

10/10 Excellent

Nhan Thanh

Traveled with family
Liked: Amenities
The staffs were very attentive and helpful
Stayed 2 nights in Apr 2025

10/10 Excellent

Oo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and quiet to stay. Very good place to stay
Stayed 5 nights in Apr 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Socorro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited from the US and they completely met our expectations. Breakfast was delicious and hotel was very beautiful. Pool is small but that is not a problem. Walkable to 7 eleven and other stores.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely one of my favorite stays in Thailand - such cute, quaint little rooms with lots of nice amenities and a beautiful little pool oasis. They had delicious cooked to order breakfasts with a few different options, and European coffees included in the room rate which were awesome and very tasty! The hotel is centrally located and very walkable and accessible for pick up of day tours. A special thank you to Puax and Mali at the front desk for their help, and friendliness during my 4 day stay, and mostly helping me with booking a local taxi to Chiang Mai (3 hour drive) during Songkran when Grab drivers declined due to it being too far of a distance! This hotel made me feel like I'm was staying with family, would highly Recommend!!❤️🇹🇭
Stayed 3 nights in Apr 2025

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place just oo the beaten path. Easy access to all the main attractions in Chiang Mai.
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a gem. A perfectly located budget hotel perfect for a short visit to Chiang Mai. We would definitely stay here again. Recommended.
Stayed 3 nights in Apr 2025

10/10 Excellent

Macy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. The daily breakfast was amazing! There were buffet style items available and you were also able to order a breakfast item and a coffee. It was very convenient and delicious. The pool was a little cold, but not unbearable. The property was beautiful and very clean.
Stayed 3 nights in Apr 2025

10/10 Excellent

amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an absolutely adorable boutique hotel very nice location close to everything. The staff are wonderful. The pool was refreshing. The room was immaculate. Everything about it was perfect even the gift checkout.
Stayed 4 nights in Apr 2025

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
incredible felt so safe! love the check out person she was soo helpful and made sure i was in the car safely and waited until i left! that was incredible service i felt soo extremely safe especially leaving early morning the airport! love the service
Stayed 3 nights in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Chiang Mai, great boutique hotel, out of my expectations. Love it.
Stayed 5 nights in Mar 2025