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Pastell Oldtown Chiang Mai

3.5 star property

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Photo gallery for Pastell Oldtown Chiang Mai

Outdoor pool
Reception
Deluxe Pool Access | 1 bedroom, premium bedding, in-room safe, desk
Property entrance
Deluxe Family Loft | 1 bedroom, premium bedding, in-room safe, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • 24/7 front desk
  • Laundry

Explore the area

Map
8/1 Samlan soi 7, Samlan Road, Prasingh, Amphue Mueng, Chiang Mai, Chiang Mai, 50200
  • Wat Phra Singh
    ‪8 min walk‬
  • Tha Phae Gate
    ‪17 min walk‬
  • Chiang Mai Night Bazaar
    ‪4 min drive‬
  • Chiang Mai (CNX-Chiang Mai Intl.)
    ‪4 min drive‬

Room options

View all photos for Deluxe Twin Room With Balcony

Deluxe Twin Room With Balcony | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Twin Room With Balcony

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Room

View from room

Superior Room

9.8 out of 10
Exceptional
(7 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family Loft

Deluxe Family Loft | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Family Loft

10.0 out of 10
Exceptional
(3 reviews)
  • 420 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Futon

View all photos for Deluxe Pool Access

Deluxe Pool Access | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Pool Access

9.8 out of 10
Exceptional
(6 reviews)
  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, in-room safe, desk

Standard Room

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room With Balcony

Garden view

Deluxe Double Room With Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, City View

1 bedroom, premium bedding, in-room safe, desk

Deluxe Twin Room, City View

8.0 out of 10
Very good
(2 reviews)
  • 237 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About this property

Pastell Oldtown Chiang Mai

3.5-star hotel in Old City
This smoke-free hotel features an outdoor pool, a restaurant, and a children's pool. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Pastell Oldtown Chiang Mai offers 35 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 43-inch Smart televisions come with cable channels and Netflix. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. Pastell Oldtown Chiang Mai features an outdoor pool and a children's pool. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Pastell Oldtown Chiang Mai is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Breakfast Dining - Onsite bistro.

Languages

Chinese (Mandarin), English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: THB 250 per person
  • A restaurant

Restaurants on site

  • Breakfast Dining

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Built in 2019
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: THB 500.0 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 250 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Pastell Hotel Chiang Mai
Pastell Oldtown Chiang Mai Hotel
Pastell Oldtown Hotel
Pastell Oldtown
Hotel Pastell Oldtown Chiang Mai Chiang Mai
Chiang Mai Pastell Oldtown Chiang Mai Hotel
Hotel Pastell Oldtown Chiang Mai
Pastell Oldtown Chiang Mai Chiang Mai
Pastell Hotel
Pastell Oldtown Chiang Mai
Pastell Oldtown Chiang Mai Hotel
Pastell Oldtown Chiang Mai Chiang Mai
Pastell Oldtown Chiang Mai Hotel Chiang Mai

Pastell Oldtown Chiang Mai Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 198 out of 249 reviews
Rating 8 - Good. 40 out of 249 reviews
Rating 6 - Okay. 7 out of 249 reviews
Rating 4 - Poor. 1 out of 249 reviews
Rating 2 - Terrible. 3 out of 249 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an absolutely adorable boutique hotel very nice location close to everything. The staff are wonderful. The pool was refreshing. The room was immaculate. Everything about it was perfect even the gift checkout.
Stayed 4 nights in Apr 2025

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
incredible felt so safe! love the check out person she was soo helpful and made sure i was in the car safely and waited until i left! that was incredible service i felt soo extremely safe especially leaving early morning the airport! love the service
Stayed 3 nights in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Chiang Mai, great boutique hotel, out of my expectations. Love it.
Stayed 5 nights in Mar 2025

10/10 Excellent

John, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Great little boutique hotel. Excellent breakfast to start your day. Very clean and friendly staff to help with what you need.
Stayed 4 nights in Mar 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

8/10 Good

Chun Yi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This little boutique hotel was a perfect stay for a trip with my husband. It is smaller than a bigger brand hotel in Old Town, but it packs a lot of function in its small package. The rooms are spacious than what I had expected from the pictures, and they have all the amenities you would need including a smart TV, air filter, and AC. I also really appreciated the cafe downstairs and the daily breakfast. Just like the hotel, it is unassumingly delicious. Only incident I has was that we had a bedsheet that was iffy and stained but the staff reacted quickly and changed it right away. The hotel facilities are basically just the pool and the cafe, and I think you can book private massages with them though I never tried. So if you just want a practical and comfortable option while exploring Chiang Mai, this is a fantastic choice.
Stayed 5 nights in Feb 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was perfect, staff was very courteous and answered all our questions. The room was lovely and clean. During our stay, the staff tidied up our room and replaced our towels even though we didn’t need them to. The included breakfast choices were all delicious and plentiful. Their barista made great coffee drinks. The front desk were helpful in giving advice on taxis services available.
Stayed 4 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We loved this place!

We loved this place! Felt like home. Very friendly, capable, and competent staff. We stayed a week and had a lovely room that opened onto the beautiful pool area. Breakfast was tasty, although limited choices. Good food. Such a great location in the old city. Clean and beautiful!
Stayed 7 nights in Jan 2025

8/10 Good

Dineshkant

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to major temples, laundry service next door, several nice restaurants and massage places and 7 eleven 5 minutes walk, easy to get transportation, walking streets and night markets 10 minutes walk, very safe area, quiet, comfortable room, comfortable bed, very helpful and friendly staff. Nice breakfast. No bathroom problems. Room small with not enough furniture to store personal belongings. Small swimming pool, did not use it. Overall very nice hotel. Will stay again.
Stayed 7 nights in Jan 2025

10/10 Excellent

Angela

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast. Rooms were very clean and cosy hotel. Staff were friendly and pleasant. Loved the quaint little streets!
Stayed 1 night in Jan 2025

10/10 Excellent

Tanya

Traveled with partner
Liked: Staff & service, property conditions & facilities
Amazing.
Stayed 1 night in Jan 2025

8/10 Good

Alexis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the aesthetic of the property. It was very cute and cozy.
Stayed 3 nights in Jan 2025

10/10 Excellent

Juliette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in a quiet part of Old Town. Bed was very comfy and room was modern and clean. Pool was refreshing although a little too public right off the lobby and restaurant. Staff was lovely and helped us with everything we needed. Incredible value for the cost.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Nathaphorn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the hotel and staff is super friendly. Location is convenient to Chiangmai attractions.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly, helpful staff. We selected this hotel on Expedia because they listed themselves as welcoming service animals, and they were true to their word. My wife is blind and uses a guide dog for mobility. Despite a disability-accessibility law, most hotels, restaurants and stores in Thailand do not comply with the law. We've also had hotels reject us for having a trained guide dog, even after advertising themselves as accepting them. Pastell Old Town quickly confirmed that we were welcome. Many thanks to the staff at Pastell for a great visit to Chiang Mai.
Stayed 6 nights in Dec 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 3 nights at Pastell Old Town. It was an excellent hotel to stay at in Chiang Mai. The staff were exceptional. The hotel is unbelievably quiet for a hotel in the city. The breakfast was great. Tge area has some great options for dining. It is also an easy walk to some of the must see sights I would highly recommend staying at Pastell
Stayed 3 nights in Dec 2024

10/10 Excellent

Carmina

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel! Would stay again. Nice staff and a nice space too. Also easy to get everywhere!
Stayed 4 nights in Dec 2024

10/10 Excellent

Rahul

Stayed 3 nights in Nov 2024

10/10 Excellent

Natalya

Stayed 4 nights in Oct 2024

10/10 Excellent

Jade

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our two night stay here. Lovely staff who always want to help. Breakfast freshly cooked and was excellent. We used the laundry service which was low cost and quick, all smells lovely & fresh! The room was comfy, hot showers and great air con. We will be back.
Stayed 2 nights in Nov 2024

10/10 Excellent

Joannah Helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean small hotel in the center of old town, so walking distance from all main attractions. Small pool for dipping not big enough to sit round and relax really but lush. Breakfast tasty but can get extremely busy at certain times as they are also a café. Staff so amazing. Would recommend.
Stayed 2 nights in Nov 2024

10/10 Excellent

Elly E.

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
This was a lovely little neighborhood, hotel, close to everything and very walkable. Only disappointment is the pool is teeny tiny
Stayed 3 nights in Nov 2024

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really cute boutique hotel. Being that it’s in the old city of Chiang Mai, we felt we could easily get around. The room was sufficient and we really have no complaints.
Stayed 4 nights in Nov 2024