The following facilities or services will be unavailable from September 29 2024 to September 30 2024 (dates subject to change):
In addition to a full-service spa, RatiLanna Riverside Spa Resort features an outdoor pool and a spa tub. Dining is available at one of the resort's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.
Business-related amenities at this 5-star property consist of a business center and meeting rooms. Event facilities measuring 5705 square feet (530 square meters) include conference space. This luxury resort also offers a children's pool, a fitness center, and a sauna. For a surcharge, an airport shuttle (available on request) is offered to guests. Complimentary self parking is available on site.
RatiLanna Riverside Spa Resort is a smoke-free property.
RatiLanna Riverside Spa Resort offers 75 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. This Chiang Mai resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Free self parking
Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access , Internet access (surcharge)
Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - surcharge
A complimentary buffet breakfast is served each morning between 6 AM and 10:00 AM.
Mira Terrace - This restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Rio Restaurant - This restaurant specializes in barbecue and serves dinner only. Reservations are required. Open select days.
Room service (during limited hours) is available.
RatiLanna Spa has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 2:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.
One child stays free
UnionPay
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Children stay free - maximum age 11
Social distancing measures are in place
Contactless check-in is available
Property follows regional sanitization guidelines Safety and Health Administration (Thailand)
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Children stay free
Individually-wrapped food options are available through room service
Gap period enforced between guest stays - 48 hours
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
Only registered guests are allowed in the guestrooms.
Contactless check-in and contactless check-out are available.