*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, Cross Chiang Mai Riverside features an outdoor pool and a steam room. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.
This luxury hotel also offers a children's pool, a fitness center, and spa services. For a surcharge, an airport shuttle (available on request) is offered to guests. Complimentary secured self parking and secured valet parking are available on site.
Cross Chiang Mai Riverside is a smoke-free property.
- Library
- Number of outdoor pools - 1
- Elevator
- Fitness facilities
- 24-hour front desk
- Porter/bellhop
- Secured parking
- Free self parking
- Secured parking
- Dry cleaning/laundry service
- Free valet parking
- Swimming pool
- Distance from property (ft) 164
- Terrace
- Luggage storage
- Distance from property (meters) 50
- Concierge services
- Snack bar/deli
- Pool umbrellas
- Total number of rooms - 30
- No accessible shuttle
- Airport transportation (surcharge)
- Number of accessible parking spaces 2
- Front entrance ramp
- Registration desk height (inches) - 20
- Registration desk height (centimeters) - 51
- Elevator door width (inches) - 47
- Number of bars/lounges - 1
- Elevator door width (centimeters) - 120
- Number of poolside bars - 1
- Full-service spa
- Stairwell handrail height (inches) - 35
- Stairwell handrail height (centimeters) - 90
- Spa treatment room(s)
- Tours/ticket assistance
- Free pool cabanas
- Steam room
- Free WiFi
- Pool sun loungers
- Babysitting or childcare (surcharge)
- Smoke-free property
- Children's pool
- Safe-deposit box at front desk
- Spa services on site
- Free parking nearby
- Breakfast available (surcharge)
- Number of restaurants - 1
- Street parking
- Reception hall
- Laundry facilities
- Wedding services
- Garden
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Number of outdoor pools - 1
- Children's pool
- Free WiFi
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
Room Amenities
Cross Chiang Mai Riverside offers 30 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Chiang Mai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.
- Air conditioning
- Room service (limited hours)
- Television
- Wheelchair accessible
- Free newspaper
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- Balcony
- Espresso maker
- Desk
- Separate sitting area
- Turndown service
- Free bottled water
- Blackout drapes/curtains
- Slippers
- In-room safe (laptop compatible)
- Satellite TV service
- Flat-panel TV
- Free WiFi
- Pillow menu
- TV size measurement: inch
- Connecting/adjoining rooms available
- Rollaway/extra beds (surcharge)
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of beds 1
- Laptop-friendly workspace
- Restaurant dining guide
- Height-adjustable showerhead
- Wheelchair-width doorways
- Wardrobe or closet
- Doorway wheelchair width (inches) - 47
- Doorway wheelchair width (centimeters) - 120
Parking
Free self parking , Free valet parking , Free parking nearby
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
English breakfasts are available for a surcharge and are served each morning.
Oxygen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Spa Services
The onsite spa has 2 treatment rooms including rooms for couples. Services include Thai massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
- Number of treatment rooms 2
- Thai massage
- Couples treatment rooms
- Body treatments
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Handrails in stairways
- Wheelchairs available on site
- Well-lit path to entrance
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible van parking
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible fitness center
Nearby Activities
An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Kayaking on site
- Free bicycles on site
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Gala Dinner on 15 November per adult: THB 3500
- Gala Dinner on 15 November per child: THB 1750 (from 4 to 12 years old)
- Gala Dinner on 05 November per adult: THB 3500
- Gala Dinner on 05 November per child: THB 1750 (from 4 to 12)
We have included all charges provided to us by the property.
Optional extras
- Fee for English breakfast: approximately THB 900 for adults and THB 450 for children
- Airport shuttle fee: THB 900 per vehicle (one-way)
- Rollaway bed fee: THB 2500.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is 11 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted.
UnionPay
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Debit cards not accepted
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Service animals not allowed
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for THB 2500.0 per night.
Pet Policy
- No pets or service animals allowed
We should mention
Pool access available from 7 AM to 8 PM.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Contactless check-in and contactless check-out are available.
Hotel Names
- X2 Riverside Resort
- X2 Chiang Mai Riverside
- X2 Riverside
- X2 Chiang Mai Riverside Resort
- Cross Chiang Mai Riverside Hotel
- Cross Chiang Mai Riverside Chiang Mai
- Cross Chiang Mai Riverside Hotel Chiang Mai
- Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside)
Hotel Reviews
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