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Serene at Chiang Rai

3.5 star property

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Photo gallery for Serene at Chiang Rai

Outdoor pool, pool umbrellas, sun loungers
Premium bedding, in-room safe, desk, blackout drapes
Breakfast, lunch and dinner served
Exterior
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

View in a map
569 Moo 1, Golden Triangle, Tambol Wiang, Chiang Saen, Chiang Rai, 57150
  • Place, Golden Triangle Park
    ‪8 min walk‬
  • Place, Golden Triangle Viewpoint
    ‪8 min walk‬
  • Place, Hall of Opium
    ‪3 min drive‬
  • Airport, Chiang Rai (CEI-Chiang Rai Intl.)
    ‪69 min drive‬

Room options

View all photos for Deluxe Room, River View

Deluxe Room, River View | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, River View

  • 516 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, City View

Superior Room, City View | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, City View

  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Living area | 21-inch TV with cable channels

Junior Suite

  • 624 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite | Living room | 21-inch TV with cable channels

Executive Suite

  • 861 sq ft
  • Sleeps 3
  • 1 Double Bed

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  • Free WiFi
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About this property

Serene at Chiang Rai

3.5-star Chiang Saen hotel with restaurant
Along with an outdoor pool, this hotel has a restaurant and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Serene at Chiang Rai offers 42 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Chiang Saen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A complimentary breakfast is offered. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers an outdoor pool, a terrace, and a garden. Concierge services and limo/town car service can be provided. Complimentary self parking is available on site.

Serene at Chiang Rai has designated areas for smoking.

A complimentary breakfast is offered. An additional cooked-to-order breakfast is served daily (subject to charges).
Chill Out Cafe - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free breakfast available
  • A restaurant

Restaurants on site

  • Chill Out Cafe

Things to do

  • Outdoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 21-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Serene Chiang
Serene Chiang Rai
Serene Rai
Serene Rai Hotel
Serene Rai Hotel Chiang
Serene Chiang Rai Hotel
Serene at Chiang Rai Hotel
Serene at Chiang Rai Chiang Saen
Serene at Chiang Rai Hotel Chiang Saen

Reviews

Serene at Chiang Rai Reviews

7.8

Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Property conditions & facilities
Rating 10 - Excellent. 11 out of 37 reviews
Rating 8 - Good. 15 out of 37 reviews
Rating 6 - Okay. 7 out of 37 reviews
Rating 4 - Poor. 4 out of 37 reviews
Rating 2 - Terrible. 0 out of 37 reviews

Reviews

8/10 Good

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay. Definitely would stay again

Rooms were clean and lots of hot water

4/10 Poor

Lyle

Liked: Cleanliness
Disliked: Room comfort

HORRIBLE FOOD

HORRIBLE FOOD - GOOD STAFF

6/10 Okay

Lyle

Liked: Cleanliness, property conditions & facilities

NEVER AGAIN

FOOD IS INSULTING = CHEAPEST GARBAGE INGREDIENTS THEN A POOR CHEF (sic) A 4-5 TIMES THE VALUE. AIR CON BLOWS IN YOUR FACE FOR A HUGE HEADACHE. CHEAP ROOM QUIETER THAN RIVERSIDE. 2 ENGLISH CHANNELS FOR RE-RUNS IS NOT WORTH $40 MORE. NO EATABLE FOOD IN TOWN. ENGLISH IS NEAR WORTHLESS - I SPEAK FLUENT THAI AND HAD PROBLEMS WITH THAI.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Drab exterior, bad value but great view.

Hotel is in serious need of a coat of paint. Really drab exterior. We were also charged extra 100 baht per day for a kids breakfast and 400 baht per night for a mattress on the floor.The receptionist did discount 100 baht. Breakfast was cold, even the eggs and a poor selection. This hotel at best should only be 2 stars .At 1600 baht per night we were really disappointed.

10/10 Excellent

Rafik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great base for exploring Golden Triangle

Friendly staff, great views over the Mekong and a comfortable room.

10/10 Excellent

Joshua, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very nice place in northern Thailand

The Serene is a very nice hotel in a beautiful place, the Golden Triangle, Thailand. The staff is extremely nice, and many of the staff speak excellent English (Pangie is awesome!). The rooms are very comfortable, and you can't beat the price. I would highly recommend staying here if you're passing through.

6/10 Okay

USA backpackers

Liked: Cleanliness, staff & service

Close to the river, Nice viow.

Bikes in the hotel to use are free. The staff are young but really nice! They speak more English than most hotels in the area.

8/10 Good

Dennis, BSB

Liked: Cleanliness, staff & service, room comfort

serenity on mekong

Centrally located with beaut river view - brekkie ok - bedside lamp bulbs need replacing - otherwise ok

6/10 Okay

Sharon, Toronto Canada

Liked: Cleanliness, staff & service, room comfort

Expensive for What You Get

My husband and I stayed at the Serene two years ago and wanted to return as it had been really nice. The room was wonderful with the river view and balcony. The air conditioning was not working properly but the technician came up right away. It did not work any better....could not turn down the fan speed so air blowing right onto person on far side. The internet was annoying as everytime you stopped using it the wifi would shut down and you had to put in the network and password again. The pool was out of order and the breakfast was not as it had been. It was basic....egg, toast, jam, fruit and instant coffee. I asked for iced coffee mid day and I asked for cappichino in the morning but this four star hotel had neither. Only saw one couple there for supper and breakfast.

6/10 Okay

Mary M, San Francisco, USA

Poor value & mediocre hotel, good wifi

It was the best wifi we've had in Thailand, but the hotel wasn't much outside of that. The room was large, but the bathroom is old & the shower is small. The check-in process was long (they didn't have our booking because their fax machine was broken & they didn't speak English). The hotel is conveniently located close to the Golden Triangle area.

10/10 Excellent

Emily, Lancaster, MA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Golden Triangle visit

We visited Sob Ruak where our daughter is working with Think Elephants International. It is a small town with the mixed appearance often seen in developing areas. The town is safe with friendly people, with storefront restaurants which offer delicious local cuisine and local street markets. The Serene Hotel was excellent, with all the amenities and a nice riverside location in walking distance to the "downtown." Breakfast buffet was comprehensive. We recommend the Serene; as the starting location for our 3-week trip to Thailand we could not have done better. The helpful staff and relaxing ambiance were terrific. Great value for the cost.

8/10 Good

David, UK

Liked: Cleanliness, staff & service, room comfort

Amazing view in the morning

The hotel overlooks the river. Unless you have a room facing that way, you still experience the view from the restaurant. The view is impressive with boats going to China, Laos, Myanmar and Thailand; some tourist, some cargo and others just ferrying backwards and forwards.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, scenic location

Enjoyed having a room with a balcony offering us an unparalleled view of the Golden Triangle.

6/10 Okay

Paul S, UK

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel is good, but stay in Chiang Saen instead

The hotel is nice, it's modern and clean, and I can't really fault it. My main issue with the stay was the area. This hotel is in the Golden Triangle, and there's not a lot there, it is totally dead at night. I'd recommend staying down the road in the town of Chiang Saen, which we did the following night, and that was great. In the morning I asked about transport to the Opium Hall, expecting that they may have a free tut-tut or shuttle up there. They sent their hotel car around, but wanted 200 Baht for the short 3 minute ride up the street.

8/10 Good

McPam, Washington, DC USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An enjoyable stay on Mekong River

Great hotel with a green facade. It was perfect for what we needed a grat place to stay while in Golden Triangle region. It had an elevator to take things to our 5th floor room, it had a nice buffet dinner one night with a broad assortment of tasty food and a great breakfast buffet in the mornings. Hotel dinning room faced the Mekong River and across from Laos and its casino and bright lights. Bed and the linens were superior and the aircon worked well. Staff was attentive and friendly. The manager of restaurant maybe or hotel even a graduate of Johnson and Wales Univ in Rhode Island had terrific skills and was very pleasant. Kudos to her . We took a speed boat across to Laos Market. Went to see the Hill tribes from here and that also was enjoyable. They have a school in the tribal community so if you can leave some money or some supplies please do as the teacher gives money toward helping to feed the children. They sang a song in Englsih for us and showed us what they were learning in Thai. Great teacher. We also went to the fabulous Opium Hall Museum which has a very interactive self guided tour of the Opium trade and country devastation caused by Opium. Well worth visiting. We also went to have lunch at the Anantara Hotel which was quite lovely but with beyond ridicuous prices for lunch but we did have that same great Thai friendliness there as well and the view was delightful. Overall you will enjoy the Golden Triangle area

10/10 Excellent

Lucy, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Brand new; Value: Fantastic; Service: Professional, Friendly, Courteous; Cleanliness: Spotless, Pristine; The small town is only worth an overnight stay not much else to see/do

10/10 Excellent

Sharon, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Serene Hotel Was Serene

We found this hotel to be the everything we had hoped.....the sheets were crisp, the riverview from our bed or terrace was so romantic.The welcome drinks were special and meals by the waterside were so relaxing.The hotel gave us a ride to and from the Hall Of Opium and offered lots of advise for our trip. I had 3 baths while there. we didn't want to leave the next day...a little bit of heaven.

10/10 Excellent

Adele, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Serene at Golden Triangle room with a view

we loved the Serene at Golden Triangle. The views over the Mekong to Burma,Laos and Thailand were perfect. The room was even better than we expected: very spacious, quality furnishings, a comfortable bed and a fantastic shower. We had a peaceful night and a delicious buffet breakfast. The staff were extremely friendly and helpful.

10/10 Excellent

srithong, bangkok, thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellence!

Have stayed in room with Mae Khong river view, bed was excellence, room had a LCD TV, Bath room with rain shower and a bathtub. Excellence! strongly recommended!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ห้องสบาย กว้าง อ่างอาบน้ำ แยกจากโซนฝักบัว และห้องน้ำ อาหารเช้า เนื่องจากคนพักไม่เยอะเลยไม่ได้เป็นบุฟเฟ่ แต่เลือกเป็นเซ็ทสามารถเพิ่มได้ อร่อย พนักงานบริการดี สุภาพ มี welcome drink มีที่จอดรถ ชอบค่ะ ใกล้สามเหลี่ยมทองคำ เห็นวิวแม่น้ำจากห้องพัก หน้ารร. มีร้านอาหาร ร้านพิซซ่า แอร์เย็นสบาย สรุปรวมชอบมาก ไปมาแล้วสองครั้ง อยากกลับไปอีก
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
- ทำเลที่พักโอเค ติดแม่น้ำโขง วิวสวยเห็นสามเหลี่ยมทองคำ - ห้องพักดูเก่า ไม่มีระบบดับเพลิงในห้อง (ไม่มีตัว springer) - เครื่องทำน้ำร้อน เดี๋ยวร้อนเดี๋ยวเย็น อุณหภูมิไม่สม่ำเสมอ - อาหารวันธรรมดา เป็นแค่ abf ไม่ใช่ buffet แต่พนักงานใจดี พาลูกอายุ 4 ขวบไปด้วยไม่คิดเงินเพิ่ม
Stayed 2 nights in Dec 2018

8/10 Good

PP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ที่พักสวย สะอาด บริการดี ติดริมโขง

ที่พักสวย สะอาด บริการดี ติดริมโขงบรรยากาศดี เงียบสงบ มีร้านอาหารในบริเวณใกล้เคียง เหมาะกับการเข้าพักเมื่อมาเที่ยวสามเหลี่ยมทองคำ
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

โรงแรมเงียบสงบ หาง่าย

โรงแรมให้การต้อนรับดี สะอาด ห้องกว้างบรรยากาศดี