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Guanko Hotel

3.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Guanko Hotel

Street view
Lobby sitting area
Children's play area - indoor
Hallway
Porch

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Parking included
  • Air conditioning
  • Laundry

Explore the area

Map
No.27, Zhongshun 1st St., West District, Chiayi City, 600
  • Chiayi Art Museum
    15 min walk
  • 松築創作和食料理
    3 min walk
  • Chiayi Station
    14 min walk
  • Chiayi (CYI)
    13 min drive

Room options

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, down comforters, free minibar, in-room safe

Classic Twin Room

  • 214 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | Premium bedding, down comforters, free minibar, in-room safe

Superior Twin Room, 2 Twin Beds

  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Family Room

Deluxe Family Room | Coffee and/or coffee maker

Deluxe Family Room

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Guanko Hotel

3.5-star hotel in West District
Along with 2 restaurants, this hotel has a bar/lounge and a rooftop terrace. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and a business center.
Guanko Hotel offers 74 air-conditioned accommodations with free minibar items and minibars. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room.

A computer station is located on site and wired and wireless Internet access is complimentary. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and gift shops/newsstands. A train station pick-up service and a train station drop-off service are complimentary for guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Guanko Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Guanko Hotel has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free train station pick-up and drop-off shuttle
  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; TWD 440 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Playground
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual furnishings
  • Iron/ironing board on request
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:30 PM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Check-in begins at 3:30 PM on Saturday and public holidays.
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately TWD 440 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Guanko
Guanko Chiayi
Guanko Hotel
Guanko Hotel Chiayi
Guanko Hotel Chiayi City
Guanko Chiayi City
Guanko Hotel Hotel
Guanko Hotel Chiayi City
Guanko Hotel Hotel Chiayi City

Guanko Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 74 out of 197 reviews" "
Rating 8 - Good. 95 out of 197 reviews" "
Rating 6 - Okay. 20 out of 197 reviews" "
Rating 4 - Poor. 7 out of 197 reviews" "
Rating 2 - Terrible. 1 out of 197 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

minbin, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel with all the comforts
The breakfast at guanko is especially good. The western set breakfast has really good fried chicken.
Stayed 2 nights in Jan 2018

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, Shuttle Service Will Be Appreciated
The hotel itself and the room we were assigned were great! We were also happy and surprised to find a very good Japanese restaurant nearby. The inly suggestion for the hotel is to provide more shuttle service to Chiayi train station so that guests don't need to lug all their heavy bags walking around.
Stayed 1 night in Jun 2017

8/10 Good

Wanda K, Edison, United States of America

Liked: Staff & service
Great hotel staff
Staff KW is an exceptional employee, great asset to your hotel. We arrived the hotel before check-in time; he offered and helped us with storing our luggage. He suggested that we go grab lunch and come back at check-in time. When we returned later, Wei took the time and helped us planned our trip to Alishan. He mentioned that on his day off Sat, which is next day, he was going to Alishan as well for fall foliage, and welcomed us to join him. After chatting with KW, we decided to meet KW at the bus stop in the morning. Wei helped us bough bus tickets and accompanied us to Alishan. On the way to Alishan, we chatted and noticed KW carried hotel brochures to distribute there, also while we were at the mountain train station, he helped other hotel guests buying next day train tickets. KW is such a generous and kind person. Really, who would go out his way to help someone that he barely knows? A Big Thank You to KW!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is near Chiayi city, it is convenient to eating and shopping.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice hotel near centre
Hotel is basic. City ctr is 5 mins by taxi. Breakfast finishes at 9am and we all missed it. Room is huge and basic design. Bathroom is clean and tidy. Staffs are helpful. Overall is find and we come back next time.

8/10 Good

Ranson, Nagoya, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brief and Pleasant
Just a brief stay as I was on business. Staff was very courteous and helpful. Not near much but pleasant for short stay.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good Hotel
I enjoyed very much my stay at Guanko Hotel, particularly a free upgrade to a Deluxe Family Room on the top floor. The room is very big and comfy and I highly appreciated the quietness. Nice & helpful staffs. The free breakfast buffet looks horrible.

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
Not expecting much but disappointing
The switch control was at the centre of the bed head. When you switch off the lights in the room to sleep, the indicating lights on the panel was glowing near your head in the dark. I had to use one pillow to cover the switch panel. The room only has 2 very thin and light pillows. Insufficient pillows given that I had to use one to block the switch panel. Pillow was too light and low. Caused me neck strain the next day. I had asked for a 3-pin adaptor but the staff told me that there were not enough staff at the moment and I had to go down to the front desk to get it myself. It was 11.45pm. The hotel should not be busy then. When I went to the counter immediately after the phone call, there were 3 staffs at the reception and the lobby area was dead quiet.

8/10 Good

David, San Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel, Recommended
I stayed at 5 different hotels in Taiwan this time around, and Guanko was just fine - it was nice for it's location in Jiayi. I would stay there again.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Hsin-yu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Chien Ying

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

宗衛

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Chih-Hsing

Stayed 1 night in Mar 2024

10/10 Excellent

jih yuan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Chiung Wen

Stayed 1 night in Feb 2024

8/10 Good

宗衛

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Yu Mei

Traveled with family
Liked: Cleanliness, staff & service
隔音不太好，幾乎所有聲音外面跟隔壁都聽得一清二楚
Stayed 1 night in Nov 2023

10/10 Excellent

FUJIUN

Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Chih-Hsing

Stayed 1 night in Mar 2023

4/10 Poor

Albert

Stayed 1 night in Feb 2023

8/10 Good

YU HSUAN

Stayed 1 night in Feb 2023

10/10 Excellent

YingJu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023