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Holiday Inn Express Chiayi, an IHG Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Chiayi, an IHG Hotel

Exterior
Property amenity
Standard Room, 1 King Bed with Sofa bed | Down comforters, in-room safe, desk, laptop workspace
Interior
Point of interest

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Parking included
  • Air conditioning
  • Laundry
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
No. 69, Zhongxing Rd., West Di, Chiayi City, 600
  • Chiayi Art Museum
    9 min walk
  • 21世紀風味館
    4 min walk
  • Chiayi Station
    7 min walk
  • Chiayi (CYI)
    12 min drive

Room options

View all photos for Standard Room, Run of the house (subject to availability)

Down comforters, in-room safe, desk, laptop workspace

Standard Room, Run of the house (subject to availability)

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed 180*210cm

Down comforters, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed 180*210cm

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Garden View

Standard Room, 1 King Bed with Sofa bed, Garden View | Down comforters, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed, Garden View

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed

Down comforters, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible | Down comforters, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Down comforters, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

  • 280 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Garden View

Down comforters, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Garden View

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Down comforters, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed with Sofa bed

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Down comforters, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Holiday Inn Express Chiayi, an IHG Hotel

4-star hotel in West District
A restaurant, a fitness center, and a snack bar/deli are available at this hotel. Free self-serve breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a microwave in a common area. Housekeeping is available on request.
Holiday Inn Express Chiayi, an IHG Hotel offers 154 accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature down comforters. A pillow menu is available. 50-inch LED televisions come with satellite channels. Bathrooms include showers, slippers, designer toiletries, and toilets with an electronic bidet.

This Chiayi City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary. Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.
A complimentary self-serve breakfast is served each morning between 6:30 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Holiday Inn Express Chiayi, an IHG Hotel has a restaurant on site.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • Banquet hall
  • Built in 2019

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LED TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Chiayi
Holiday Express Chiayi, An Ihg
Holiday Inn Express Chiayi, an IHG Hotel Hotel
Holiday Inn Express Chiayi, an IHG Hotel Chiayi City
Holiday Inn Express Chiayi, an IHG Hotel Hotel Chiayi City

Holiday Inn Express Chiayi, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 256 out of 339 reviews" "
Rating 8 - Good. 65 out of 339 reviews" "
Rating 6 - Okay. 15 out of 339 reviews" "
Rating 4 - Poor. 1 out of 339 reviews" "
Rating 2 - Terrible. 2 out of 339 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Douglas

Stayed 1 night in Sep 2024

10/10 Excellent

Wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
It conveniently located in 3 minutes walking distance of railway station, with its members welcoming concepts, it was quite a nice stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Adam Scott

Stayed 1 night in Jun 2024

10/10 Excellent

Gang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Yu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good stay at the hotel. Staff was very nice.
Stayed 1 night in May 2024

10/10 Excellent

Stephen

Stayed 5 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay Close to Train Station
The reception staff were friendly and efficient. The rooms were spacious, modern, and clean. Strange bathroom where the bathroom door doubled as the shower door. It was okay for us as a couple; however, if you were with a friend you would need to coordinate your privacy. Breakfast was good and we were very happy to have it available. Note that we stayed one night and accidentally left behind an electrical adapter. when we return 2 days later, the adapter was already attached to the luggage that the hotel stored for us. We thought that was very efficient and kind of the staff to do. Thank You!
Stayed 1 night in May 2024

8/10 Good

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good property lots of families and children can get noisey
Stayed 4 nights in Apr 2024

6/10 Okay

Min, Concord

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I do like the property close to the real way station
Stayed 2 nights in Apr 2024

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent environment, modern, clean, wonderful staff and amenities. Coffee, ice cream all day, and amazing breakfast buffet.
Stayed 1 night in Mar 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience, Buffett breakfast, staff very polite and helpful. Highly recommend this place.
Stayed 1 night in Mar 2024

10/10 Excellent

liza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reborn sister trip
The check in was smoothly and easy. All staff was very friend and helpful.we asked them about the area they gave us clearly information about wherebto go shop and to eat.
Stayed 1 night in Mar 2024

10/10 Excellent

Akiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High quality service! Highly recommended.
It is customer oriented comfortable hotel. There is a laundry room which opened 24 h when I stayed. I arrived Chiayi around 10 pm, so I was so grad I could wash our clothes on the day. Room is nice and clean. Breakfirst was fabulous. They served several kinds of delicious foods including Taiwanese dishes. Besides, the hotel located only 5 minutes walk from Chiayi station. We highly recommended.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay! Definitely recommend this hotel!
Location is good, people are friendly, decent breakfast, they have sandwiches takeaway boxes for guests who need to set off early. Room is in excellent condition, cleanliness at its finest. Comfortable bed!
Spacious and clean room
Bright, clean and spacious bathroom
Stayed 1 night in Nov 2023

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn Express
Very comfortable accommodation. The beds were a bit too firm and the pillows a bit too soft. Otherwise they have all the amenities. Loved their breakfast buffet!
Stayed 1 night in Nov 2023

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean property and close to many dinning options.
Stayed 1 night in Oct 2023

10/10 Excellent

Raymond

Stayed 1 night in Dec 2022

6/10 Okay

Kevin

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Holiday Inn Express in Chiayi is maybe one of the worst hotel in the world when it comes to early check-ins! I have been at this hotel for 3 or 4 stints, the first time, it was a busy day following a long weekend, I get it, I never blamed them for it, but even then I was finally given a room like 15 minutes after 3pm, I set in the lounge for an hour to wait for the room. The second time, I am sure they were not full, it was a normal weekday, I got there in the morning, but still, you can only leave your luggages over there and check in after 3pm. I have travelled quite a bit, and I don’t know if this is a norm in Taiwan? At least I’ve never had that kind of resistance in many different hotels in Taipei and Taichung…. And certainly that is not how you treat people in pretty much the rest of the world. I’ve worked and travel quite a bit in North America, our company uses Holiday Inn Express, so I kind of have that loyalty, but not anymore for this particular Holiday Inn Experess in Chiayi!
Stayed 8 nights in Apr 2023

8/10 Good

KIM LONG

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back , I like the friendly staff
Stayed 3 nights in Mar 2023

10/10 Excellent

Daren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay, well equipped, nice breakfast!
Stayed 1 night in Mar 2023

10/10 Excellent

Maggie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Thomas

Stayed 1 night in Mar 2023

10/10 Excellent

Tzu Hsing

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Yu hun

Stayed 1 night in Dec 2022