The Emily Hotel

4.0 star property

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Photo gallery for The Emily Hotel

Fireplace
Suite, 1 King Bed, (Loft Suite) | Minibar, in-room safe, individually decorated, individually furnished
Reception
Suite, 1 King Bed, (Loft Suite) | Minibar, in-room safe, individually decorated, individually furnished
Shower, hair dryer, bathrobes, towels

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping

Explore the area

Map
311 North Morgan Street, Chicago, IL, 60607
  • United Center
    ‪3 min drive‬
  • Chicago Riverwalk
    ‪3 min drive‬
  • Michigan Avenue
    ‪3 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪35 min drive‬

Room options

Standard Room, 1 King Bed, (Standard King)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, (Loft Suite)

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, (Executive King)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, (Accessible Standard King)

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, (Accessible Deluxe Double)

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, (Deluxe King)

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, (Deluxe Double)

  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

The Emily Hotel

4-star hotel in Downtown Chicago
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking.
The Emily Hotel offers 159 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, concierge services, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Emily Hotel is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 1:00 PM.
Selva - Onsite rooftop bar.
Fora - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 80 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 1:00 PM for a fee: USD 6 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Fora
  • Selva

Things to do

  • 24-hour gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 75 per stay

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 6 to 25 per person
  • Valet parking fee: USD 80 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 75 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parcel deliveries will be accepted only for guests in house or due to check-in within one week of package arrival. There is a package holding fee of 5 USD per package that will be added to your room charge.
Property Registration Number 60607, 60607, Hotel License

Property is also known as

Ace Chicago
Hotel Ace Hotel Chicago Chicago
Chicago Ace Hotel Chicago Hotel
Hotel Ace Hotel Chicago
Ace Hotel Chicago Chicago
Ace Hotel
Ace
Ace Hotel Chicago
The Emily Hotel Hotel
The Emily Hotel Chicago
The Emily Hotel Hotel Chicago

The Emily Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 749 out of 1061 reviews
Rating 8 - Good. 174 out of 1061 reviews
Rating 6 - Okay. 81 out of 1061 reviews
Rating 4 - Poor. 27 out of 1061 reviews
Rating 2 - Terrible. 30 out of 1061 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Rodney

Liked: Cleanliness, property conditions & facilities
Nice property, but they emphasize nickle and diming you on expenses.
Stayed 5 nights in Dec 2024

10/10 Excellent

Patricia, Spokane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at The Emily Hotel. The staff was friendly and the property was clean & comfortable. Nice coffee shop located in hotel was perfect in the morning.
Stayed 2 nights in Jan 2025

10/10 Excellent

Bethany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Stayed 2 nights in Jan 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff ! Friendly and I felt safe. There were staff greeting people at all times. Thx for fun!
Stayed 2 nights in Jan 2025

10/10 Excellent

betsy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at The Emily Hotel are top notch. They made us feel special. Dining options are wonderful as well. This is the only hotel that I actually dine in
Stayed 2 nights in Jan 2025

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Emily Hotel was in the perfect location for our trip. Room was big, clean and quiet. Prices listed for parking and items in the room were not accurate compared to what was charged.
Stayed 2 nights in Jan 2025

10/10 Excellent

ELISA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an absolutely incredible hotel with a great bar and restaurant! During my stay in Chicago, I broke my wrist and had to spend one of my days in the emergency room, and when I returned to the hotel, the gentlemen at the front desk were so kind and helpful to me. The room was beautiful and super clean. I’m looking forward to my next visit to Chicago because I will definitely be returning!
Stayed 2 nights in Sep 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

karen

Stayed 1 night in Dec 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel with large, luxurious rooms and exceptional staff!
Stayed 1 night in Dec 2024

10/10 Excellent

Choon Aun, Chicago

Stayed 1 night in Jan 2025

10/10 Excellent

Shalimar

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff were so friendly and helpful.
Stayed 2 nights in Dec 2024

6/10 Okay

Jabba

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
NYE
Service was terrible. Hotel was not what I expected.
Stayed 1 night in Dec 2024

10/10 Excellent

Katherine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this hotel.
2nd visit. Really enjoyed it. Will be back
Stayed 3 nights in Dec 2024

2/10 Terrible

Claudia

Stayed 1 night in Dec 2024

2/10 Terrible

Isis, SUGAR GROVE

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
I booked a suite with a view of the city, I was out in a suite with a suite with a wall in front of the windows ! When I asked for a room change, th only thing they could do was downgrade me to a standard room ! The restaurant that I was looking forward to enjoying at the hotel was closed the entire time I was there. I still haven’t received a refund on the room rate !!
Stayed 1 night in Dec 2024

6/10 Okay

Mark

Stayed 1 night in Dec 2024

8/10 Good

Ryan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely clean with quality comfortable bedding and linens. My only wish would be for a bit brighter lighting in the room.
Stayed 1 night in Dec 2024

6/10 Okay

Brian

Traveled with family
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Stayed 1 night in Dec 2024

10/10 Excellent

Russell

Stayed 3 nights in Dec 2024