The Emily Hotel

4.0 star property

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Photo gallery for The Emily Hotel

City view from property
Fireplace
Reception
City view from property
Suite, 1 King Bed, City View (Loft Suite) | Minibar, in-room safe, individually decorated, individually furnished

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping

Explore the area

Map
311 North Morgan Street, Chicago, IL, 60607
  • University of Illinois Chicago
    ‪17 min walk‬
  • Merchandise Mart
    ‪20 min walk‬
  • Chicago Theatre
    ‪3 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪35 min drive‬

Room options

Standard Room, 1 King Bed, City View (Standard King)

  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, City View (Loft Suite)

  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, City View (Executive King)

  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, City View (Accessible Standard King)

  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, City View (Accessible Deluxe Double)

  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, City View (Deluxe King)

  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, City View (Deluxe Double)

  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

The Emily Hotel

4-star hotel in Downtown Chicago
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking.
The Emily Hotel offers 159 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, concierge services, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Emily Hotel is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 1:00 PM.
Selva - Onsite rooftop bar.
Fora - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 80 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 1:00 PM for a fee: USD 6 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Fora
  • Selva

Things to do

  • 24-hour gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 75 per stay

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 6 to 25 per person
  • Valet parking fee: USD 80 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 75 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parcel deliveries will be accepted only for guests in house or due to check-in within one week of package arrival. There is a package holding fee of 5 USD per package that will be added to your room charge.
Property Registration Number 60607, 60607, Hotel License

Property is also known as

Ace Chicago
Hotel Ace Hotel Chicago Chicago
Chicago Ace Hotel Chicago Hotel
Hotel Ace Hotel Chicago
Ace Hotel Chicago Chicago
Ace Hotel
Ace
Ace Hotel Chicago
The Emily Hotel Hotel
The Emily Hotel Chicago
The Emily Hotel Hotel Chicago

The Emily Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 704 out of 1006 reviews
Rating 8 - Good. 167 out of 1006 reviews
Rating 6 - Okay. 79 out of 1006 reviews
Rating 4 - Poor. 27 out of 1006 reviews
Rating 2 - Terrible. 29 out of 1006 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very cool and modern hotel. Staff was very nice and recommended great restaurants in the area.
Stayed 3 nights in Nov 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a pleasant surprise! The Emily is a legit luxury hotel with a great staff and multiple bars!
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Nahil

Stayed 1 night in Oct 2024

6/10 Okay

Ben

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was nice, in a great location. The service we received on 3 separate occasions was terrible. In the coffee bar, the server really did not want to be there and it felt like a hassle that we were trying to order a drink, at reception I had to ask to speak to a manager to get another chair so me and my wife could both use the desk in our room, I am amazed you can say you don't have a spare chair in the whole hotel. In the restaurant Fora, the front of house was rude and dismissive, in what is meant to be an upscale dining environment. Other staff were very friendly but the hotel was let down but these couple of examples of extremely poor service.
Stayed 3 nights in Nov 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, friendly staff and nice amenities
Stayed 1 night in Nov 2024

10/10 Excellent

Samantha

Stayed 1 night in Oct 2024

10/10 Excellent

Sarah, Fort Wayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Friendly staff. Clean. Perfect location in the Fulton Market District.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and nice atmosphere.
Stayed 2 nights in Nov 2024

10/10 Excellent

Matt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and awesome location
Stayed 2 nights in Nov 2024

10/10 Excellent

Arturo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice experience. The hotel was very clean and the staff was very welcoming.
Stayed 1 night in Nov 2024

8/10 Good

Melissa

Traveled with family
Liked: Staff & service, property conditions & facilities
My daughter needed a microwave(not kept in room) we called the front desk & they delivered one promptly to our room. The bathroom did have noticeable dust on vent:walls:corners. One clean coffee cup still had red lipstick on the rim. The pillows & bed were not comfortable. The entire business as a whole was very pretty…friendly helpful staff. Valet parking, although expensive was efficient & easy to work with
Stayed 1 night in Nov 2024

10/10 Excellent

shino

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool boutique hotel
The staff was delightful. Comfortable vibe. Clean room, comfortable bed with great crisp linens. Lobby bar and restaurant- Good food, limited selection.
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. The hotel is quiet and staff are helpful and nice.
Stayed 1 night in Nov 2024

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
75$ valet parking is insane for this hotel
Stayed 1 night in Nov 2024

6/10 Okay

Kevin

Business traveler
Disliked: Staff & service, property conditions & facilities
Wasn’t overly impressed with service or cleanliness of the hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Franklin

Stayed 1 night in Nov 2024

8/10 Good

Daniel

Pretty nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and value.
Stayed 3 nights in Nov 2024

8/10 Good

Tucker

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy, Clean and in a good area.
Stayed 3 nights in Nov 2024

6/10 Okay

George

Business traveler
Liked: Cleanliness, staff & service
Nice staff. Spartan rooms
Stayed 2 nights in Nov 2024

10/10 Excellent

Jihyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location
Stayed 2 nights in Nov 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A1
Stayed 2 nights in Nov 2024

10/10 Excellent

Jon

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would certainly go back
Stayed 1 night in Nov 2024