Aloft Chicago O'Hare

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aloft Chicago O'Hare

Lobby lounge
Exterior
Balcony
Lobby sitting area
Restaurant

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Free airport shuttle
  • Pet friendly
  • 24/7 front desk
  • Gym

Explore the area

Map
9700 Balmoral Ave, Rosemont, IL, 60018
  • Fashion Outlets of Chicago
    2 min walk
  • Parkway Bank Park Entertainment District
    4 min walk
  • Rosemont Theatre
    4 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    6 min drive

Room options

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Aloft Chicago O'Hare

3-star hotel in O'Hare
This smoke-free hotel features a 24-hour fitness center, a bar/lounge, and a 24-hour business center. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a coffee shop/cafe, a business center, and conference space. Housekeeping is available on request.
Aloft Chicago O'Hare offers 247 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. Televisions come with premium digital channels, pay movies, and Netflix. Bathrooms include showers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a 24-hour business center and meeting rooms.

Wired and wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, laundry facilities, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite parking is available (surcharge).

Aloft Chicago O'Hare is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Re:Fuel - Onsite bistro.
WXYZ - Onsite bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Self parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 4.50 to 9 per person
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Re:Fuel
  • WXYZ

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch TV with premium digital channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 4.5 to 9 per person
  • Self parking fee: USD 30 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

aloft Chicago O'Hare
aloft Hotel Chicago O'Hare
Aloft Chicago o`Hare Hotel Rosemont
Aloft Hotel Rosemont
Aloft Chicago O'Hare Hotel Rosemont
Aloft Chicago O'Hare Hotel
Aloft Chicago O'Hare Rosemont
Aloft Hotel Rosemont
Aloft Chicago O'Hare Hotel
Aloft Chicago O'Hare Rosemont
Aloft Chicago O'Hare Hotel Rosemont

Aloft Chicago O'Hare Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 659 out of 1039 reviews" "
Rating 8 - Good. 215 out of 1039 reviews" "
Rating 6 - Okay. 97 out of 1039 reviews" "
Rating 4 - Poor. 36 out of 1039 reviews" "
Rating 2 - Terrible. 32 out of 1039 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sean, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Ryan, Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s everything you want in a hotel only thing is they need to put it online that the pool not open
Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Jody

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Close to walk to Impact Field
Stayed 1 night in Aug 2024

6/10 Okay

Kevin

Traveled with partner
Disliked: Amenities
Parking was a chore. I had to go back to hotel to get parking revalidated. Breakfast was expensive, for the price of stay, should be free! Even juice was not offered.
Stayed 1 night in Aug 2024

10/10 Excellent

Victor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking situation was a bit odd, but other than that, it was a very nice and quiet place to stay. Decent selection of restaurants right behind the place, too.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service
One and done stay. Will not be back.
This was a one and done hotel. It was hard to access, and find the correct parking in the parking garage. Once we got into the hotel and I attempted to check in I was told since my wife made the reservation for myself and my daughter that they would have to refund the deposit and re charge everything to my credit card which I have never had happen before, but I figured it that was the worst thing that happened it would be ok, but that was far from it. We finally got into our room and it was extremely musty, and the AC unit barely kept the room cool, the carpet was sticky, and there was a bird feather in the room… not sure about that one. The hotel was sold out for a convention in the area. Checkout was marked as noon, and on the day of checkout we were in bed in the morning and heard a very faint tap. I was not sure what it was and my daughter woke me up and asked if it was someone knocking. We both got out of bed and headed to the door and before we could get there the door was pushed wide open with a person asking what time we planned on checking out! This was around 8:30am with noon checkout. No apologies from the housekeeping staff at all. I went and told the front desk what happened and their solution was removing the parking fee and offering free breakfast. As the title says I will not be back at this hotel. They were definitely more concerned with their corporate guests than families.
Stayed 3 nights in Aug 2024

10/10 Excellent

Vina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the airport and if you need to go to the city there is close metro nearby. Has parking and has eateries around and shopping too. Hotel has clean rooms snd comfortable beds. Would definitely stay here again.
Stayed 2 nights in Aug 2024

4/10 Poor

Vishal

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms need blackout curtains that cover the entire window. During our stay the lights from the neon signs on the street kept lighting up our room throughout the night. I had the worst sleep I have had in any hotel. Blackout curtains are pretty much standard in any hotel. The room designers should try sleeping in the room for a night. Not going back to this hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were awesome.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place. Within walking distance to everything we needed.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark, North Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is somewhat conveniently located near the convention center. However, it's a bit pricier compared to the other 2 hotels nearby. The facilities and amenities are not super impressive to justify the price. The staff was friendly and helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, no matter what site you stay at
Great hotel with friendly and helpful staff. We always amstay at Aloft hotels when we're in the Chicago area. We've never had a bad experience at your hotels.
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, comfy hotel!
Stayed 2 nights in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Average
Stayed 2 nights in Aug 2024

10/10 Excellent

Anees

Stayed 1 night in Apr 2024

10/10 Excellent

Esperanza

Stayed 1 night in Aug 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In spite of it being an airport location, it actually was easy to find good places to eat, most in walking distance, some a short uber ride away.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nioaka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly. Located directly across from Rosemont outlet mall
Stayed 1 night in Aug 2024

10/10 Excellent

LaShonda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn’t like was the pool being closed
Stayed 2 nights in Aug 2024

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except the pool was closed & ice maker wasn’t working
Stayed 2 nights in Jul 2024