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Aloft Chicago O'Hare

3.0 star property

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Photo gallery for Aloft Chicago O'Hare

Lobby lounge
Premium bedding, in-room safe, desk, laptop workspace
Exterior
Lobby lounge
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Pet friendly
  • 24/7 front desk
  • Gym

Explore the area

Map
9700 Balmoral Ave, Rosemont, IL, 60018
  • Fashion Outlets of Chicago
    ‪2 min walk‬
  • Rosemont Theatre
    ‪3 min walk‬
  • Donald E. Stephens Convention Center
    ‪6 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(64 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(73 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Aloft Chicago O'Hare

3-star hotel in O'Hare
This smoke-free hotel features a 24-hour health club, a bar/lounge, and a 24-hour business center. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a coffee shop/cafe, a business center, and conference space. Housekeeping is available on request.
Aloft Chicago O'Hare offers 246 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. Televisions come with premium digital channels, pay movies, and Netflix. Bathrooms include showers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour health club.
The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a 24-hour business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a 24-hour health club, laundry facilities, and an ATM. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite parking is available (surcharge).

Aloft Chicago O'Hare is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Re:Fuel - Onsite bistro.
WXYZ - Onsite bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Self parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 4.50 to 9 per person
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Re:Fuel
  • WXYZ

Things to do

  • 24-hour health club

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • High-pile carpet in room
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch TV with premium digital channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 19 2025 to July 31 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 4.5 to 9 per person
  • Self parking fee: USD 30 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

aloft Chicago O'Hare
aloft Hotel Chicago O'Hare
Aloft Chicago o`Hare Hotel Rosemont
Aloft Hotel Rosemont
Aloft Chicago O'Hare Hotel Rosemont
Aloft Chicago O'Hare Hotel
Aloft Chicago O'Hare Rosemont
Aloft Hotel Rosemont
Aloft Chicago O'Hare Hotel
Aloft Chicago O'Hare Rosemont
Aloft Chicago O'Hare Hotel Rosemont

Aloft Chicago O'Hare Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 681 out of 1016 reviews
Rating 8 - Good. 189 out of 1016 reviews
Rating 6 - Okay. 95 out of 1016 reviews
Rating 4 - Poor. 29 out of 1016 reviews
Rating 2 - Terrible. 22 out of 1016 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Rachel

Disliked: Staff & service

Not a fan of this hotel

Front Desk seemed annoyed to check me in to my room, just handed me my key and said your room number is on their. I was the only one at the counter at the time so not like she was rushed. The fridge in the room had a constant high pitched buzzing, had to unplug it. TV kept going in and out. Paying close to $200 for a night the TV should at least work.
Stayed 1 night in Mar 2025

4/10 Poor

Clifford

Disliked: Cleanliness, property conditions & facilities, room comfort

What’s that smell

The room had a odor coming from bathroom exhaust fan heating unit was extremely loud when we came back from being out all day house keeping never cleaned the room
Stayed 2 nights in Mar 2025

10/10 Excellent

Branden

Stayed 1 night in Mar 2025

8/10 Good

Marlyn

😉
Stayed 1 night in Mar 2025

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Victor

Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Stayed 1 night in Mar 2025

8/10 Good

Mark

Stayed 1 night in Mar 2025

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice, the beds were comfortable. We stayed three nights and it is a place we would definitely stay again.
Stayed 3 nights in Mar 2025

4/10 Poor

Tempestt

Traveled with family
Disliked: Staff & service, amenities
There is no signage to let people know how to access the front entrance of the hotel from River Road so the GPS takes you to the garage where you will later be charged $30 to drop off guests. Charging $30 to validate in a shared garage where you can go next door to any of the restaurants and be validated for free is nasty work. Also, the ice machine on the second floor was broken and the carpet on the floors is outdated. I expected more from an Aloft.
Stayed 1 night in Mar 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Joseph

Liked: Cleanliness, property conditions & facilities
The front desk people were fine, not overly welcoming. The bartender was very nice. However, the staff that worked the breakfast counter were rude. I didn’t expect much from the hotel and received what I expected

10/10 Excellent

Sekether

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Emilee

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Clean, updated, friendly staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tranette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Lalique, Chicago

Stayed 1 night in Dec 2024

6/10 Okay

Brittany

Room wasn't great, shower water didn't get warm.
Stayed 1 night in Mar 2025

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, conveniently located
Stayed 1 night in Mar 2025

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, with great location

Easy checkin, friendly staff. Helpful with questions.
Stayed 1 night in Mar 2025

8/10 Good

Jesus I

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay, Fantastic location, clean, wish I was not charged for parking though.
Stayed 1 night in Mar 2025

10/10 Excellent

Alegna

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Byrice

Over charge for parking
Stayed 2 nights in Feb 2025

8/10 Good

Kelly

Traveled with group
Liked: Room comfort
Stayed 1 night in Feb 2025