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The Chicago Hotel Collection Ambassador Gold Coast

4.0 star property

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Photo gallery for The Chicago Hotel Collection Ambassador Gold Coast

Terrace/patio
Lobby
Lobby
Front of property - evening/night
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Gym
  • 24/7 front desk
  • Pet friendly
  • Air conditioning
$187
includes taxes & fees
Nov 4 - Nov 5

Explore the area

View in a map
1301 N State Pkwy, Chicago, IL, 60610
  • Place, Michigan Avenue
    ‪8 min walk‬
  • Place, Chicago History Museum
    ‪10 min walk‬
  • Place, Navy Pier
    ‪5 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Deluxe Room, 1 King Bed, Roll-in Shower

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible Bathtub

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Deluxe Room, 1 King Bed, Accessible Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed, Accessible Bathtub

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Junior Studio Suite, 1 King Bed, Accessible Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Accessible Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Standard Room, 1 Queen Bed, Accessible Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 Bedroom

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Deluxe Studio Suite, 1 Bedroom

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Studio Suite

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Junior Studio Suite

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse

Penthouse | 1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Penthouse

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Standard Room, 2 Double Beds

7.0 out of 10
Good
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Standard Room, 1 King Bed

8.2 out of 10
Very good
(16 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(19 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite, Terrace

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Signature Suite, Terrace

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Suite, Terrace, City View

Signature Suite, Terrace, City View | 1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Signature Suite, Terrace, City View

  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About this property

The Chicago Hotel Collection Ambassador Gold Coast

4-star hotel in Downtown Chicago
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, conference space, and a 24-hour front desk are onsite. Housekeeping is available on request.
The Chicago Hotel Collection Ambassador Gold Coast offers 279 air-conditioned accommodations with safes and hair dryers. Beds feature Frette Italian sheets and premium bedding. 42-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 8000 square feet (743 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and a fireplace in the lobby. Onsite parking is available (surcharge).

The Chicago Hotel Collection Ambassador Gold Coast is a smoke-free property.

The Ambassador Room - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.15 miles (USD 40 per night)
  • Valet parking on site (USD 75 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Ambassador Room

Things to do

  • 24-hour gym
  • Evening entertainment

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 8,000 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 1926
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • Pay movies

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 75 per night (in/out privileges)
  • Nearby parking fee: USD 40 per night (656 ft away)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Chicago PUBLIC
Ambassador Chicago Hotel
PUBLIC Hotel
PUBLIC Hotel Chicago
Ambassador East Chicago
Ambassador East Hotel Chicago
Hotel Ambassador East
Public Chicago Hotel Chicago
PUBLIC Chicago Hotel
Ambassador Chicago
The Ambassador Chicago
Ambassador Hotel Chicago

The Chicago Hotel Collection Ambassador Gold Coast Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 640 out of 1208 reviews
Rating 8 - Good. 244 out of 1208 reviews
Rating 6 - Okay. 142 out of 1208 reviews
Rating 4 - Poor. 93 out of 1208 reviews
Rating 2 - Terrible. 89 out of 1208 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, friendly staff, area felt very safe.
Stayed 2 nights in Jul 2025

2/10 Terrible

FLORA

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Ron

Disliked: Cleanliness, property conditions & facilities
Buyer Beware!! I've been staying at the Ambassador Hotel for years as a Hyatt property. Unfortunately Hyatt recently sold The Ambassador Hotel to The Chicago Hotels Collection, a group that imposes these non-disclosed additive promotional fees called a Daily Guest Amenity Package ($99.95/night) and a Reservation Recovery Fee ($20/night) on guests at check-in. This is a $119.95/night fee that is not disclosed at the Expedia site despite their advertising of an all-included price. I am surprised The Chicago Hotel Collections gets away with this questionable practice. The $99.95 Daily Guest Amenity Package provides 2 drink tickets, buffet breakfast for 2, and 2 $10 discounts off your evening dining at the hotel. This should be elective and sold as a separate upgrade, if you want to call it that, and should definitely be disclosed at the Expedia site when shopping for hotels. Even the The Chicago Collections Hotels website for the Ambassador Hotel hides this fee. The $20/night Reservation Recovery Fee pays for a list of 6 taxes from Chicago, Cook County and Illinois. Had I'd known that my hotel cost required a mandatory additional $119.95 per night, I could have looked at other hotel offerings when shopping. Also, no room cleaning until your 3rd day (not counting check-in day) of stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lydia

Stayed 1 night in Jul 2025

10/10 Excellent

Gerardo

Stayed 2 nights in Jul 2025

6/10 Okay

Reece

Stayed 1 night in Jul 2025

8/10 Good

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an adequate experience. Stayed there 3 night's. Finding parking was a chore, AC stopped working on second day there. Outside of that, the food was great, staff were helpful at times. Would stay hear again.
Stayed 3 nights in Jul 2025

8/10 Good

SHEDERICKA

Stayed 1 night in Jul 2025

10/10 Excellent

Elisa

Stayed 3 nights in Jul 2025

8/10 Good

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in a great location.
Stayed 3 nights in Jul 2025

10/10 Excellent

Carlos, Davie

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great place to stay, would definitely recommend and stay here again
Stayed 2 nights in Jul 2025

4/10 Poor

Barry

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dollar store style experience from a hotel that looks like used to be nice in the 70s and 80s. Fridge broken, elevator pitch black due to broken lights. Staff non existent much of the time. Huge line at the counter, they don’t answer their phone. Carpets significantly stained. Chair arm busted with filling spilling out. Bed looks like from IKEA. The tv did work though, surprisingly. Was overall cheaper than “real hotels” so you get what you pay for. Other guests described much worse experience (no room AC in July heat).
Stayed 4 nights in Jul 2025

8/10 Good

Sherry, Ballwin

Liked: Cleanliness, staff & service, property conditions & facilities
Cool ambience
Stayed 1 night in Jul 2025

8/10 Good

Brently

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and clean
Stayed 1 night in Jul 2025

8/10 Good

Theodore

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

2/10 Terrible

Monu

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Rubiceli

Stayed 1 night in Jul 2025

6/10 Okay

Stu

Liked: Cleanliness, staff & service
Enjoyed my stay. Staff were excellent. However, the pull out bed was hard, flat and not comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph, Chicago

Stayed 1 night in Jul 2025

4/10 Poor

Jamie

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Needs better parking. $70 per day is a bit much. Wish this had been disclosed prior. I had to search for it online after I paid. The also added amenities that are mandatory on your bill. We didn’t want them nor did we use them…but We had to pay for them all. That was disappointing. It’s. Lot of money.
Stayed 1 night in Jul 2025

10/10 Excellent

Maxfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient and friendly staff!
Stayed 1 night in Jul 2025

4/10 Poor

Nicole

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We feel that this property did not reflect the price it was charged per nite. The photos were deceiving because it was not what was actually there. The carpeting was stained all over and the room was very uncomfortable despite the age of the hotel. We feel it was not where near the $600 a nite.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Good

Missed my train and ended up staying a night at the Ambassador. It was a good experience.
Stayed 1 night in Jul 2025