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The Chicago Hotel Collection Ambassador Gold Coast

4.0 star property

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Photo gallery for The Chicago Hotel Collection Ambassador Gold Coast

Terrace/patio
Property preview
Lobby
Lobby
Front of property - evening/night

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Gym
  • 24/7 front desk
  • Pet friendly
  • Air conditioning
$169
includes taxes & fees
Nov 25 - Nov 26

Explore the area

View in a map
1301 N State Pkwy, Chicago, IL, 60610
  • Place, State Street
    ‪8 min walk‬
  • Place, Michigan Avenue
    ‪8 min walk‬
  • Place, Chicago History Museum
    ‪10 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Deluxe Room, 1 King Bed, Roll-in Shower

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible Bathtub

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Deluxe Room, 1 King Bed, Accessible Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed, Accessible Bathtub

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Junior Studio Suite, 1 King Bed, Accessible Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Accessible Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Standard Room, 1 Queen Bed, Accessible Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 Bedroom

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Deluxe Studio Suite, 1 Bedroom

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Studio Suite

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Junior Studio Suite

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse

Penthouse | 1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Penthouse

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Standard Room, 2 Double Beds

7.0 out of 10
Good
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Standard Room, 1 King Bed

8.4 out of 10
Very good
(18 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(20 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite, Terrace

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Signature Suite, Terrace

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Suite, Terrace, City View

Signature Suite, Terrace, City View | 1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Signature Suite, Terrace, City View

  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About this property

The Chicago Hotel Collection Ambassador Gold Coast

4-star hotel in Downtown Chicago
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, conference space, and a 24-hour front desk are onsite. Housekeeping is available on request.
The Chicago Hotel Collection Ambassador Gold Coast offers 279 air-conditioned accommodations with safes and hair dryers. Beds feature Frette Italian sheets and premium bedding. 42-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 8000 square feet (743 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and a fireplace in the lobby. Onsite parking is available (surcharge).

The Chicago Hotel Collection Ambassador Gold Coast is a smoke-free property.

The Ambassador Room - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.15 miles (USD 40 per night)
  • Valet parking on site (USD 75 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Ambassador Room

Things to do

  • 24-hour gym
  • Evening entertainment

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 8,000 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 1926
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • Pay movies

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 75 per night (in/out privileges)
  • Nearby parking fee: USD 40 per night (656 ft away)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Chicago PUBLIC
Ambassador Chicago Hotel
PUBLIC Hotel
PUBLIC Hotel Chicago
Ambassador East Chicago
Ambassador East Hotel Chicago
Hotel Ambassador East
Public Chicago Hotel Chicago
PUBLIC Chicago Hotel
Ambassador Chicago
The Ambassador Chicago
Ambassador Hotel Chicago

The Chicago Hotel Collection Ambassador Gold Coast Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 665 out of 1246 reviews
Rating 8 - Good. 252 out of 1246 reviews
Rating 6 - Okay. 141 out of 1246 reviews
Rating 4 - Poor. 94 out of 1246 reviews
Rating 2 - Terrible. 94 out of 1246 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

robert

Stayed 2 nights in Aug 2025

10/10 Excellent

Isaiah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Risa

Stayed 1 night in Aug 2025

2/10 Terrible

christen

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible. Only good thing is the location. They charge a 120 dollar resort fee daily. Which I wasn’t aware of until it was too late. Dirty. Old. Filthy carpets. Slow drains. Very grungy. Terrible food. Service subpar. Watched employee at the counter mess on her phone without acknowledging there were people standing there to be helped! Clearly ignoring customers. Eventually another employee stepped in and started helping people. Another employee told me they couldn’t add on a night for me and that it had to be done online. And I was standing right in front of him. Don’t understand why he could not do it. I added the night before I was blindsided by the 120 daily resort fee. Although you may find a cheap price… don’t do it… spend the money on a nicer hotel. Def not worth it and I would not recommend at all. Very disappointing
Stayed 3 nights in Aug 2025

10/10 Excellent

Jasmin, Batavia

Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Daniel

Business traveler
Liked: Cleanliness
Disliked: Staff & service

Beware of add ons

I was charged an additional $140 for “resort fees” upon checking in for things I didn’t ask for nor needed. Very upsetting.
Stayed 1 night in Aug 2025

10/10 Excellent

Alin

Stayed 1 night in Jul 2025

10/10 Excellent

Jorge, Oceanside

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and history at this hotel. It was very interesting to see the many photos of people who have visited it over the years.
Stayed 1 night in Jun 2025

8/10 Good

Andrew

Stayed 1 night in Aug 2025

2/10 Terrible

Varinderpal

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We just checked in, and the room is completely unacceptable. The bathroom is dirty, the sheets weren’t made, and the room looks used and unclean. During our stay, there was no housekeeping, the bathroom was never cleaned, and there was no room service as no one even picked up the calls. We had booked a junior suite, but when we received the keys, it wasn’t cleaned and unavailable, so we were downgraded to a regular room instead. This level of service is extremely disappointing and unacceptable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rachael

Stayed 2 nights in Aug 2025

10/10 Excellent

Michaela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, we were able to walk everywhere we needed to get to! tons of shopping and food close by.
Stayed 5 nights in Jul 2025

10/10 Excellent

Viktor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay and comfortable for the price. Breakfast was very good and the ticket for dinner with Jazz music. Nice experience!
Stayed 1 night in Aug 2025

6/10 Okay

Nurelign, TRENTON

The worst experience we had during our stay was there was no bedding ready for the sofa bed and wnen we asked for pillows we were told the house keeping is gone and couldn't be delivered
Stayed 2 nights in Aug 2025

8/10 Good

Karen

Stayed 1 night in Aug 2025

2/10 Terrible

kim

Stayed 2 nights in Aug 2025

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities
Charged us a surprise resort fee that doubled the price of the stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stranded in Chicago

Unexpectedly stuck in Chicago and Ambassador took good care of me!
Stayed 1 night in Aug 2025

6/10 Okay

Franklin Peilin

Traveled with group
Disliked: Amenities, property conditions & facilities
Very dated 3 star with very high fees. Great location. Would not recommend for the price
Stayed 2 nights in Jun 2025

10/10 Excellent

Tanmay

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is old but well maintained. We had an issue with our air-conditioning which was promptly addressed
Stayed 3 nights in Aug 2025

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevators just werent big enough or plentiful enough for the number of guests. Multiple times we had to wait on 1 oe 2 passes of the elevator due to it being too full. Otherwise everything was pretty good.
Stayed 1 night in Aug 2025

10/10 Excellent

Amber

Stayed 1 night in Jul 2025

4/10 Poor

Valerie

Disliked: Cleanliness, amenities, property conditions & facilities
The state of this hotel is shocking. There were maybe 40 spiders living in my window with no screen. Walls cracking, mold on shower curtain, water all over the bathroom floor from a leak, no hot water for a shower, cobwebs in the light fixtures. The property has not been taken care of and the good reviews on here simply cannot be real. Staff was nice and the hotel had live music at night.
Stayed 2 nights in Aug 2025

2/10 Terrible

Peggy

Traveled with family
Disliked: Staff & service

Disappointed

Both hotels.com and the hotel charged credit card so now I was charged double. Valet was quoted at $58, but was charged $75 and my car was parked on Chicago city streets. Stayed 2 nights. I asked for extra towels (we had 3 in room), never received. Mandatory charge of $99 for food ($10 off dinner and free breakfast for 2). Not worth that price and we weren’t planning on eating meals there but required to pay. Asked to speak to a manager but there was no staff around. It was a great location for us but definitely not for double the charge, lack of service and food charge.
Stayed 2 nights in Aug 2025