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Comfort Inn Chicago Schaumburg - O'Hare Airport

2.5 star property

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Photo gallery for Comfort Inn Chicago Schaumburg - O'Hare Airport

Lobby
Lobby lounge
Lobby
Premium bedding, pillowtop beds, desk, laptop workspace
Premium bedding, pillowtop beds, desk, laptop workspace

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Pet friendly
  • Breakfast included
  • Gym

Explore the area

Map
1300 E Higgins Rd, Schaumburg, IL, 60173
  • Woodfield Mall
    ‪16 min walk‬
  • Ned Brown Forest Preserve
    ‪17 min walk‬
  • LEGOLAND® Discovery Center
    ‪17 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • 367 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • 367 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Exterior

Quality Inn Schaumburg - Chicago near the Mall

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.3 out of 5, Excellent, (1004)
The price is $105
per night
$120 total
includes taxes & fees
Mar 9 - Mar 10
Quality Inn Schaumburg - Chicago near the Mall

About this property

Comfort Inn Chicago Schaumburg - O'Hare Airport

Schaumburg hotel close to Woodfield Mall
Along with an indoor pool, this smoke-free hotel has a fitness center and a bar/lounge. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, conference space, and laundry facilities. Housekeeping is available on request.
Comfort Inn Chicago Schaumburg - O'Hare Airport offers 114 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. A pillow menu is available. Cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Comfort Inn Chicago Schaumburg - O'Hare Airport features an indoor pool and a fitness center. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 400 square feet (37 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and a garden. For a surcharge, an airport shuttle (available on request) is offered to guests. Complimentary self parking is available on site. A total renovation of this property was completed in April 2020.

Comfort Inn Chicago Schaumburg - O'Hare Airport is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:00 AM at scheduled times and on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 400 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - April 2020
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 38-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 40.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per day, plus a deposit of USD 30 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 66 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 25 per room (one-way)
  • Pet deposit: USD 30 per day
  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 40.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Parking height restrictions apply

Property is also known as

AmericInn Hotel Schaumburg
AmericInn Schaumburg
Schaumburg Hampton Inn
Stay Inn Chicago - Schaumburg Hotel Schaumburg
AmericInn Wyndham Schaumburg Hotel
AmericInn Wyndham Schaumburg

Comfort Inn Chicago Schaumburg - O'Hare Airport Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 264 out of 721 reviews
Rating 8 - Good. 132 out of 721 reviews
Rating 6 - Okay. 111 out of 721 reviews
Rating 4 - Poor. 86 out of 721 reviews
Rating 2 - Terrible. 128 out of 721 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Francisco

Liked: Cleanliness
I checked out ahead of time one day
Stayed 2 nights in Nov 2024

4/10 Poor

James

Traveled with family
Asked to check in early and was told we could for 25.00, I have never been asked to pay extra for early check in, but I agreed to it. I was accidentally charged 500.00 on credit card for incidentals. The employee caught it and called the manager. I was assured that it would be taken off( it was), but the 50.00 they put on credit card was not taken off after check out and I was assured it would be. I was told I would receive a receipt at check out. We ended up checking out early in the evening and not staying due to a family emergency. When I checked out and asked for a receipt I was told I would get it through the third party I booked through. Seventeen hours later I have received no receipt and a 50.00 charge for incidentals is still on my card. The young girl who checked us in was very nice and apologetic for accidentally charging us the 500.00 and it was taken off within 15 minutes. The hotel is nice and clean, but I’m just a little unsettled about not getting a receipt and having the charges on my card.
Stayed 1 night in Nov 2024

8/10 Good

Tomasz

Liked: Cleanliness
Normal clean place to stay
Stayed 1 night in Nov 2024

10/10 Excellent

godfrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Marat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel!
Stayed 1 night in Nov 2024

10/10 Excellent

Marat

Good hotel!
Stayed 1 night in Nov 2024

2/10 Terrible

Jasmine

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Do better, disgusting property. Had to switch several rooms and they didn’t apologize or offer any type of accommodation
Stayed 1 night in Nov 2024

2/10 Terrible

Desmond

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Vanessa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pillows were all stained and the sink was clogged
Stayed 2 nights in Nov 2024

10/10 Excellent

William

Liked: Amenities
AMAZING
Stayed 1 night in Nov 2024

4/10 Poor

Kenneth

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Bad Experience
Bathroom floor wasn’t level causing toilet to shift when sitting on seat. There were orange/red stains on sheets from pizza sauce or blood. The air conditioner was leaking water so the carpet was wet which could cause mold. The hallways and ceilings showed they were in the process of repairing leaks. There were two rooms across the hall that were having a party, playing loud music, and smoking all night. I called the front desk at 4:00am because my room smelled like smoke from across the hall. The music and smoke stopped around 4:30.
Stayed 1 night in Nov 2024

2/10 Terrible

Damon

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No towels after 5pm? Front desk receptionist very rude and snappy.
Stayed 2 nights in Nov 2024

2/10 Terrible

Jimmy

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Found dirty washcloth hanging from our shower curtain, drain plug laying on floor toilet dirty on bottom, sheets and blankets had stains, carpets haven’t been vacuumed, dusty lamp shades, room door not latching right had to double check door was shut. Dirt was coming out of the iron, almost ruined my shirt. Breakfast was very slim pickings.
Stayed 2 nights in Nov 2024

2/10 Terrible

Damon

Traveled with family
Disliked: Staff & service, amenities
This is one of the most inconvenient places I have ever stayed at. I travel a lot due to work so, I have stayed at numerous hotels. This hotel doesn’t offer fresh towels for their guests after 5PM. I called down to get fresh towels for myself after a long day of work and wanting to shower and the front desk receptionist says they don’t offer towels after 5pm because there is no one there to do laundry after that time. So, you’re trying to tell me you have no clean or fresh towels for any of your guests past 5pm? That literally makes no sense to me. So, you have to buy your own towels and basic necessities now when staying at hotels and paying over $200 to stay in these places? This is ridiculous and extremely inconvenient. I will not be staying at this hotel ever again.
Stayed 1 night in Oct 2024

2/10 Terrible

Bailey

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Samantha

Mid. Room had peeling paint and obvious water damage. Wasn't the cleanest room but nothing too bad. Mid for the price but did its job. Beds were comfy.
Stayed 1 night in Nov 2024

6/10 Okay

Morgan

Traveled with family and small children
Disliked: Property conditions & facilities
Room was okay, but overall very small. The walls in the hallway are pretty damaged and the floors were very dirty. The staff was fairly friendly, but not overly nice or helpful. The price is the only reason I stayed here and I likely won’t again.
Stayed 2 nights in Nov 2024

2/10 Terrible

China

Liked: Property conditions & facilities
Disliked: Staff & service
Nu
Stayed 3 nights in Oct 2024

10/10 Excellent

Damon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Jamie, Cotati

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As a google reviewer and a News Media Camera person. On arrival Saturday checking in I was met by the Front Desk girl who was abrupt with a bad attitude checking me in a very impolite Uncustomary service oriented staff. When I went up to my floor was confronted by very disgusting odor the full length of the hallway. - Ice machine was not working on the 3rd floor with a sign directing motel guests to the 2nd floor for the ice machine there. - Review of the room had stains - black marks on bed spread and pillows slips after a ultraviolet UV light showed bodily stains and marks on pillow slips and bed covers and sheets cover, that the sheets aren’t changed regularly between guests. - filthy dirty marks on lampshades on bedside, desk, lounge area. - Full length mirror near room entrance had greasy smudge marks on the top and bottom of mirror. - Large wear mark on carpet area near lounge. - Large brown stain on bath towel put for new guest. - A/C not working flashing a code. I went down stairs reporting it to the front desk girl. (Note nothing was done to fix this for the duration of my stay there) - fridge in room was heavily iced over. - Carpet in the full length room was filthy and looked like it has never been vacuumed by the looks of it with lint and hair remains on the floor. - Bathroom basin stopper missing. - Bathroom roof loads white corking repairs on bathroom door unpainted and toilet roll holder repaired and left unpainted. Old repairs so much more
Stayed 2 nights in Oct 2024

10/10 Excellent

Jael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Oluwaseye

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
trim was ugly, hair from previous stays… not okay
Stayed 1 night in Oct 2024

2/10 Terrible

Kara

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1. There was feces in the toilet upon my arrival; 2. There was no hot water at 5am when I attempted to shower; 4. The fuse for the blow dryer blew out; 5. There was a bloodstain on the bed sheet, which I didn't even notice until 3am. 6. The room smelled like an ashtray. I reached out to the manager this morning, and he basically said not his problem, and then did not follow up when I requested a refund.
Stayed 1 night in Oct 2024

10/10 Excellent

Donald V

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Needs carpet cleaning in Room 105 and in the halls!! Would perfer tile floor in rooms.
Stayed 3 nights in Oct 2024