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Best Western Des Plaines/O’Hare

2.5 star property

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Photo gallery for Best Western Des Plaines/O’Hare

Reception
Indoor pool
Exterior
Standard Room, 1 King Bed, Non Smoking, Hot Tub | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
1231 Lee St, Des Plaines, IL, 60018
  • Allstate Arena
    ‪3 min drive‬
  • Rivers Casino
    ‪6 min drive‬
  • Donald E. Stephens Convention Center
    ‪7 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed) | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Hot Tub

Standard Room, 1 King Bed, Non Smoking, Hot Tub | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed) | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Super 8 by Wyndham Chicago O'Hare Airport

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
3.9 out of 5, Good, (1249)
$96 nightly
The price was $106
The price is $96 total
includes taxes & fees
Super 8 by Wyndham Chicago O'Hare Airport

About this property

Best Western Des Plaines/O’Hare

Des Plaines hotel close to Allstate Arena
This smoke-free hotel features an indoor pool, coffee/tea in a common area, and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Best Western Des Plaines/O’Hare offers 50 accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Des Plaines hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast. This Des Plaines hotel also offers an indoor pool, a vending machine, and multilingual staff. Complimentary covered self parking is available on site.

Best Western Des Plaines/O’Hare is a smoke-free property.

Guests are offered a complimentary continental breakfast.

Languages

Bosnian, English, Hindi, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from November 21 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Des Plaines O'Hare
Best Western Hotel Des Plaines O'Hare
Best Western Plaines Inn
Best Western Plaines
Best Western Des Plaines Hotel Des Plaines
Des Plaines Best Western
Best Western Des Plaines Inn
Des Plaines O’hare Des Plaines
Best Western Des Plaines/O’Hare Hotel
Best Western Des Plaines/O’Hare Des Plaines
Best Western Des Plaines/O’Hare Hotel Des Plaines

Best Western Des Plaines/O’Hare Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 381 out of 1000 reviews
Rating 8 - Good. 262 out of 1000 reviews
Rating 6 - Okay. 155 out of 1000 reviews
Rating 4 - Poor. 76 out of 1000 reviews
Rating 2 - Terrible. 126 out of 1000 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Maria Ybonne

Stayed 5 nights in Feb 2025

8/10 Good

Estfany

Stayed 1 night in Mar 2025

2/10 Terrible

Gabriela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelled like smoke in the building
Stayed 1 night in Mar 2025

4/10 Poor

Emer

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

De CHARLA

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and affordable
Stayed 2 nights in Mar 2025

2/10 Terrible

Geonte

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Bugs !

Left before pur booking ends. Ended up covered in bites...
Stayed 1 night in Mar 2025

2/10 Terrible

Geonte

Disliked: Staff & service
Stayed 2 nights in Feb 2025

4/10 Poor

Lisa

Disliked: Staff & service

Insect

So when i first arrived the gentleman was nice check in was easy and quick..he wven called to make sure i was satisfied with my room... i thought that was extra and very kind... the room looked clean and organizing it didnt smell weird as some hotels do... i was like okay its not the hyatt but its doable and reasonable ill stay here again... later that evening it happened i saw a roach coming across the carpet i was devastated didnt sleep that night it was too late to leave and i still had one more night.... now in defense of the hotel there was no indication that there was a problem with this... so what i can say is that i believe one of the guests probably brought the addition with them...in the morning i went to the desk to inform them of the issue and that the evdence was still dead on the floor by the door... she moved me to a different room which at the moment i didnt want to take because i felt thatbwho ever brought the roach with then is still there and i dont know if they had friends.... so i asked could i move my room to another day ljke the next week im just not comfortabe ....i was turned down with no refund no nothing.. i didnt even ask for a refund but dang just nothing...i have pictures too... so now im putting the info out there....
Stayed 2 nights in Mar 2025

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not clean. The garbage in my room had trash from previous person. Loud, I could here everything in the room next to me.
Stayed 1 night in Mar 2025

10/10 Excellent

tasnee

Stayed 6 nights in Feb 2025

8/10 Good

Patti

Traveled with partner
Kind of hard to find
Stayed 1 night in Feb 2025

10/10 Excellent

Baylee

Stayed 3 nights in Jan 2025

4/10 Poor

Asko

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The blonde woman who is a bit rude at the reception
Stayed 1 night in Feb 2025

4/10 Poor

John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Leslie

Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jan 2025

6/10 Okay

Abdul

Liked: Cleanliness
The cleanliness, and breakfast.
Stayed 2 nights in Feb 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprising value and comfort for an older place. Nice beds, spacious and clean room. breakfast was typical motel fare. Parking Ok. Friendly desk. Convenient location.
Stayed 1 night in Feb 2025

8/10 Good

GORDON

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No thrill stay.
Stayed 2 nights in Feb 2025

8/10 Good

Raymond, milpitas

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 1 night in Feb 2025

10/10 Excellent

Jose, South Gate

Stayed 1 night in Feb 2025

10/10 Excellent

Eldar

Stayed 1 night in Feb 2025

4/10 Poor

erika

Disliked: Staff & service
Stayed 2 nights in Feb 2025

8/10 Good

Konrad

Stayed 1 night in Feb 2025

10/10 Excellent

Adrian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite
Stayed 1 night in Feb 2025