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Best Western Inn of St. Charles

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Inn of St. Charles

Desk, laptop workspace, iron/ironing board, bed sheets
Exterior
Reception
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, iron/ironing board, bed sheets
Fitness facility

Reviews

7.4 out of 10

Good

Popular amenities

  • Housekeeping
  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
1635 E Main St, St. Charles, IL, 60174
  • St. Charles Heritage Center and Camp Kane
    2 min drive
  • Colonial Cafe & Ice Cream
    2 min walk
  • Geneva Station
    7 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    43 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, bed sheets

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 276 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room) | Desk, laptop workspace, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

  • 276 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, bed sheets

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • 276 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 276 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, iron/ironing board, bed sheets

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 276 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room) | Desk, laptop workspace, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 276 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Quality Inn and Suites St Charles - West Chicago

Pool
Breakfast included
Pet friendly
Parking included
4.0 out of 5, Very Good, (960)
The price is $72
per night
$80 total
includes taxes & fees
Jan 1 - Jan 2
Quality Inn and Suites St Charles - West Chicago

About this property

Best Western Inn of St. Charles

St. Charles hotel with free breakfast
Along with coffee/tea in a common area, this smoke-free hotel has a business center and concierge services. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
Best Western Inn of St. Charles offers 52 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

Flat-screen televisions come with cable channels. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public areas are equipped with complimentary wireless Internet access. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary.

Best Western Inn of St. Charles is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Best Western Inn St. Charles
Best Western St. Charles
Best Of St Charles St Charles
Best Western Inn of St. Charles Hotel
Best Western Inn of St. Charles St. Charles
Best Western Inn of St. Charles Hotel St. Charles

Best Western Inn of St. Charles Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 300 out of 1001 reviews" "
Rating 8 - Good. 351 out of 1001 reviews" "
Rating 6 - Okay. 173 out of 1001 reviews" "
Rating 4 - Poor. 96 out of 1001 reviews" "
Rating 2 - Terrible. 81 out of 1001 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent 1 night so I could do a full day in Geneva, it’s a very short drive from there, the complementary breakfast is pretty good
Stayed 1 night in Sep 2024

4/10 Poor

Stephanie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This wasn’t what I expected after reading reviews and looking at photos. It’s motel style. The pool is completely empty not useable. One vending machine for the whole place. The towels and sheets seemed clean but dingy and scratchy. Bed springs were broken. The front desk staff seems to hate their job. I have never stayed somewhere where the staff told me to come get the toilet paper they neglected to stock in my room at the front desk They have free breakfast which was ok. Checkout at 11am but they deactivated my cards around 10am. I would have probably had better accommodations at the Super 8
Stayed 1 night in Sep 2024

8/10 Good

Kelly

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Alberto

Stayed 1 night in Aug 2024

8/10 Good

Jonathan

Liked: Staff & service
Convenient location, nothing special but would stay here again, staff were great.
Stayed 1 night in Sep 2024

2/10 Terrible

james

Stayed 1 night in Aug 2024

8/10 Good

Aazam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall all good. Observation, would be nice if privides with good quality towels. Rest all good.
Stayed 2 nights in Sep 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
The area is a busy area, but it did not interfere with my sleep. I was actually surprised by how nice my room was.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Clean, comfortable, affordable
Decent clean room but very outdated facility. Thankfully we got put into the “executive building “ so our rooms were accessible from the inside of the building (hallway). Although this was also very outdated.
Stayed 1 night in Aug 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 2 nights in Aug 2024

8/10 Good

Enavize

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The fridge kept making a lot of noise
Stayed 2 nights in Aug 2024

4/10 Poor

CAROL

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We would not stay there again. There was a broken framed picture on the wall that could have fallen apart and hurt someone. There was a broken light bulb, dangling from the socket that could have broken and caused a fire. The walls were dirty and the bathroom was dirty. And there were 2 broken chairs.
Stayed 2 nights in Aug 2024

10/10 Excellent

Keri

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
good location for the Arcada Theater show we attended and a good restaurant next door.
Stayed 1 night in Aug 2024

4/10 Poor

Mark

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2024

6/10 Okay

Latosha

Traveled with partner
Disliked: Amenities
The beds were hard as a board.
Stayed 2 nights in Jul 2024

4/10 Poor

Hugo

Disliked: Cleanliness, amenities, property conditions & facilities
The place needs remodeling & cleaning.
Stayed 2 nights in Aug 2024

10/10 Excellent

Krishna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a 4 night stay at the property. Well maintained place that offers a decent free breakfast. Located around central Main Street.
Stayed 4 nights in Aug 2024

8/10 Good

Shruti V

Traveled with family
Liked: Room comfort
The hotel was decent - the beds and bathroom was clean. The carpet in our room had some stains and was torn at few places. Overall an average experience.
Stayed 2 nights in Aug 2024

8/10 Good

Fernando

Stayed 2 nights in Jul 2024

6/10 Okay

Emily

Traveled with partner
Disliked: Staff & service, amenities
Property was run down. Room smelled like it was smoked in for 20 years - but covered up with a half-done paint job. There was chipping paint in the doorframes. When checking in, the staff member was laughing the entire time. It was very uncomfortable. No AirPods, no TV was visible. I asked twice if everything was ok and he proceeded to laugh. Also, having tiny bed pillows are uncomfortable too - dimensions were 7”x7”.
Stayed 1 night in Aug 2024

10/10 Excellent

Edward

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and the management was very accommodating
Stayed 1 night in Jul 2024

8/10 Good

Delbert

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

Mark

Traveled with family
Liked: Amenities
All in all a very good stay - excellent value.
Stayed 1 night in Jul 2024

2/10 Terrible

Sean

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Should be called Worst Western
This place is so bad even the Bates Motel would shudder. It has zero redeeming qualities. Best Western should be ashamed to have their name on this dump. Which is unfair to dumps. My socks were FILTHY after walking the floor. The towels are exfoliation devices. The bed is sunken down in the middle. The interior lighting is way too bright. The curtains don't work to block out the exterior lighting. From the moment you drive in and see the parking lot, you know you made an error in booking this hole. The ownership clearly puts no money back in to the property. How sad is it, that the Comfort Inn across the street looked 879x better. One would expect more, a lot more from a Best Western. The only bright spot was the decent restaurant next door. There was absolutely no way i would even think about trying the free breakfast in the lobby.
Stayed 4 nights in Jul 2024