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Best Western Inn of St. Charles

2.5 star property

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Photo gallery for Best Western Inn of St. Charles

Desk, laptop workspace, iron/ironing board, bed sheets
Reception
Fitness facility
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, iron/ironing board, bed sheets
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
1635 E Main St, St. Charles, IL, 60174
  • Arcada Theater
    ‪3 min drive‬
  • Kane County Fairgrounds
    ‪7 min drive‬
  • Geneva Commons
    ‪7 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪43 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, bed sheets

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 276 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room) | Desk, laptop workspace, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

  • 276 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, bed sheets

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • 276 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 276 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, iron/ironing board, bed sheets

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 276 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room) | Desk, laptop workspace, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 276 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Quality Inn and Suites St Charles - West Chicago

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.0 out of 5, Very Good, (997)
The price is $72
per night
$81 total
includes taxes & fees
Apr 7 - Apr 8
Quality Inn and Suites St Charles - West Chicago

About this property

Best Western Inn of St. Charles

St. Charles hotel with free breakfast
Along with coffee/tea in a common area, this smoke-free hotel has a business center and concierge services. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
Best Western Inn of St. Charles offers 52 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

Flat-screen televisions come with cable channels. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public areas are equipped with complimentary wireless Internet access. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary.

Best Western Inn of St. Charles is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Best Western Inn St. Charles
Best Western St. Charles
Best Of St Charles St Charles
Best Western Inn of St. Charles Hotel
Best Western Inn of St. Charles St. Charles
Best Western Inn of St. Charles Hotel St. Charles

Best Western Inn of St. Charles Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 300 out of 1001 reviews
Rating 8 - Good. 350 out of 1001 reviews
Rating 6 - Okay. 173 out of 1001 reviews
Rating 4 - Poor. 96 out of 1001 reviews
Rating 2 - Terrible. 82 out of 1001 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was disgusting
Stayed 2 nights in Sep 2024

10/10 Excellent

Roger

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Brian

Stayed 9 nights in Oct 2024

10/10 Excellent

Ivette

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast included nice safe area
Stayed 3 nights in Oct 2024

6/10 Okay

Bruce

Traveled with family
Liked: Cleanliness, staff & service
Family business
Clean,quiet, dated
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

RICHARD, Morton Grove

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Denise Nabouro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

4/10 Poor

Adryanna

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very misleading from the pictures. This is basically a motel. The room is outdated, smelled of dust, peeling wallpaper and bathroom lining. There was trash on the property and we saw the employees smoking outside on numerous occasions. There was never anyone in the lobby to ask for help. I feel scammed. I will never be staying at this place nor any Best Western. And I will NOT be booking with Expedia ever, they will not help you if the property doesn't want to refund you anything. Never again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Krystyna

Stayed 1 night in Sep 2024

6/10 Okay

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was rock solid and the pillows were really small.
Stayed 2 nights in Oct 2024

6/10 Okay

Logan

Stayed 2 nights in Oct 2024

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good experience
Stayed 5 nights in Oct 2024

10/10 Excellent

Tami

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

2/10 Terrible

Keith

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mostly really good
very impressed with hotel cutting breakfast hours form 10am to 9 am meant I missed breakfast both days - little silly also had late check out and the guy came up twice as I am picking my bag - really other than that great place
Stayed 2 nights in Sep 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. I wish I would have had time to check out the restaurant right next to the hotel.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Sep 2024

6/10 Okay

maria

Disliked: Property conditions & facilities
Can smell smoke smell in the room
Stayed 1 night in Sep 2024

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy and clean
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not as advertised
Booked and paid for a king size bed but it was a queen size. Was also charged a $25 early check-in fee
Stayed 1 night in Sep 2024

10/10 Excellent

Joan

Stayed 1 night in Sep 2024

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent 1 night so I could do a full day in Geneva, it’s a very short drive from there, the complementary breakfast is pretty good
Stayed 1 night in Sep 2024

4/10 Poor

Stephanie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This wasn’t what I expected after reading reviews and looking at photos. It’s motel style. The pool is completely empty not useable. One vending machine for the whole place. The towels and sheets seemed clean but dingy and scratchy. Bed springs were broken. The front desk staff seems to hate their job. I have never stayed somewhere where the staff told me to come get the toilet paper they neglected to stock in my room at the front desk They have free breakfast which was ok. Checkout at 11am but they deactivated my cards around 10am. I would have probably had better accommodations at the Super 8
Stayed 1 night in Sep 2024