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Best Western O'Hare/Elk Grove Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western O'Hare/Elk Grove Hotel

Lobby
Standard Room, 2 Double Beds, Non Smoking, Refrigerator | Premium bedding, laptop workspace, blackout drapes, iron/ironing board
Combined shower/tub, free toiletries, hair dryer, towels
Free daily continental breakfast
Business center

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
  • Parking available
  • Housekeeping
  • Gym
  • Laundry

Explore the area

Map
100 Busse Rd, Elk Grove Village, IL, 60007
  • Ned Brown Forest Preserve
    3 min drive
  • EJ Pierogi
    2 min walk
  • Mount Prospect Station
    7 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    12 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator | Premium bedding, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western O'Hare/Elk Grove Hotel

Elk Grove Village hotel with free breakfast
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, a microwave in a common area, a business center, and conference space are onsite. Limited housekeeping is available.
Best Western O'Hare/Elk Grove Hotel offers 122 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. 42-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 205 square feet (19 square meters) include conference space. A roundtrip airport shuttle is complimentary to guests (available on request). This Elk Grove Village hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Limited onsite parking is offered on request, and a car charging station is available.

Best Western O'Hare/Elk Grove Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 6 AM and 10 AM.

Languages

Bulgarian, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 7:00 AM to 10:30 PM at scheduled times and on request
  • Onsite parking available only on request
  • Extended parking on site (USD 25 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 205 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Fan
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 40.00
Late check-in fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15
Cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Extended parking fee: USD 25.00 per night
  • Early check-in fee: USD 40.00 (subject to availability)
  • Late check-in fee
  • Late check-out fee: USD 40.00 (subject to availability)
  • Cribs (infant beds) are available for an additional fee
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property

Property is also known as

Elk Grove Quality Inn
Quality Elk Grove Village/O'Hare
Quality Elk Grove Village/O'Hare Elk Grove Village
Quality Inn Elk Grove
Quality Inn Village/O'Hare
Quality Inn Elk Grove Village/O'Hare Elk Grove Village
Quality Village/O'Hare
Quality Inn Elk Grove Village/O'Hare
Best Western Elk Grove Village/O'Hare Hotel
Best Western Village/O'Hare
Best Western O'Hare/Elk Grove Hotel Elk Grove Village
Best Western O'Hare/Elk Grove Hotel
Best Western O'Hare/Elk Grove Elk Grove Village
Best Western O'Hare/Elk Grove
Best Western Elk Grove Village/O'Hare
Best Western O'hare Elk Grove
Best Western O'Hare/Elk Grove Hotel Hotel
Best Western O'Hare/Elk Grove Hotel Elk Grove Village
Best Western O'Hare/Elk Grove Hotel Hotel Elk Grove Village

Best Western O'Hare/Elk Grove Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 469 out of 1004 reviews" "
Rating 8 - Good. 318 out of 1004 reviews" "
Rating 6 - Okay. 112 out of 1004 reviews" "
Rating 4 - Poor. 51 out of 1004 reviews" "
Rating 2 - Terrible. 54 out of 1004 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

sandra

Liked: Cleanliness, staff & service, property conditions & facilities
They were ok with late check in and safety areas
Stayed 1 night in Sep 2024

8/10 Good

R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good value and exactly what I would expect of an airport hotel - the room was clean, bed was comfy, and the free shuttle was convenient for O'Hare. As others have said, the shuttle runs between 7am-11pm, and you need to pre-book at the reception. This was no problem for us due to our flight time, but worth mentioning. The area wasn't the most appealing (on a busy road, the nearby restaurants are only really accessible by car) but again is what I would expect of an airport hotel - we just used Doordash.
Stayed 1 night in Sep 2024

10/10 Excellent

Thair

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Lalita

Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was nice and clean. The driver of the shuttle was great. Reception was helpful and accommodating. Location was a little far for walking to food.
Stayed 1 night in Sep 2024

2/10 Terrible

Alia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Honestly there was no plumbing and it was gross idk what else to say
Stayed 1 night in Sep 2024

10/10 Excellent

Joy, San Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Musa

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Neal, Cincinnati

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service from manager on down. Very good breakfast included. Convenient free airport shuttle. Nice big TV in room.
Stayed 2 nights in Aug 2024

8/10 Good

Angela

Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Stayed 1 night in Aug 2024

8/10 Good

SHARON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and cheerful hotel
We had a late arrival at ohare airport so we were happy to stop off here. There was some issue with the courtesy bus it seemed so it took over an hour to get picked up. Hotel is quite a bit from the airport. Hotel itself was clean and comfortable and breakfast was fine. Staff very pleasant. Happy with our stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Curtss

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick trip for golf at Medinah CC, good location to airport and course
Stayed 1 night in Sep 2024

10/10 Excellent

Tricia, Lombard

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Karolyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Terrell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Aug 2024

10/10 Excellent

JENNIFER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff - concierge & shuttle drivers were super helpful & friendly. Highly recommended!
Stayed 5 nights in Aug 2024

8/10 Good

Jordon

Stayed 2 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Andra

Traveled with partner
Liked: Staff & service
No soap was provided in any of the rooms. When we asked for some at the desk we were told they try to save money by not providing unless asked for! We had to walk to the desk to ask for it since our phone in the room didn’t work. Also, all the grout everywhere in the bathroom was broken and missing. Hair all over in the bathroom. The beds were comfortable, though.
Stayed 1 night in Aug 2024

10/10 Excellent

Suparna

Traveled with group
Liked: Amenities, property conditions & facilities
Excellent staff who work really hard to make guests comfortable. Shuttle schedule is a huge problem. Given guest capacity at hotel you need 2 shuttles. Without the shuttle service your hotel is inaccessible and not worth any price.
Stayed 3 nights in Aug 2024

10/10 Excellent

Simbad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar para pasar tu estancia en Chicago, las personas de recepcion son excelentes personas all igual que las personas que trabajan en el hotel son excelentes, recomendado ampliamente.
Stayed 1 night in Aug 2024

8/10 Good

Leigh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for the price. Nearby restaurants. Breakfast included eggs, sausage, and hot items…not just continental. Would stay again.
Stayed 1 night in Aug 2024

8/10 Good

Myrtle

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I would have given the Best Western a 5 * rating, if it wasn’t for the fact that I never recieved the wake up call I requested for an early morning flight. Thankfully…my internal clock woke me on time, so I didn’t miss my flight. Other than that, I would happily stay at this hotel if in the area again.
Stayed 1 night in Aug 2024