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Best Western Plus Chicago Hillside

3.0 star property

Choose dates to view prices

Photo gallery for Best Western Plus Chicago Hillside

Lobby sitting area
Business center
Free toiletries, hair dryer, towels
Bar (on property)
Pillowtop beds, in-room safe, desk, laptop workspace

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pet friendly
  • Housekeeping

Explore the area

Map
4400 Frontage Road, Hillside, IL, 60162
  • Drury Lane Theater
    ‪5 min drive‬
  • Oakbrook Center Mall
    ‪6 min drive‬
  • Brookfield Zoo
    ‪9 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible, Bathtub

  • 333 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • 333 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 349 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 349 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Refrigerator

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 349 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.4 out of 5, (1003)
$175 nightly
The price is $175 total
includes taxes & fees
Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG

About this property

Best Western Plus Chicago Hillside

3-star Hillside hotel with restaurant
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and conference space.
Best Western Plus Chicago Hillside offers 238 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hair dryers.

This Hillside hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a 24-hour business center and meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a vending machine, and room service (during limited hours). Onsite uncovered self parking is complimentary.

Best Western Plus Chicago Hillside is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:00 AM.
Charlie's Restaurant - This restaurant serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 9:00 AM for a fee: USD 2 to 12.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Charlie's Restaurant

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 2.00 to 12.95 per person
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Hillside Chicago
Best Western Plus Chicago Hillside
Best Western Plus Hillside Chicago
Best Western Plus Hotel Hillside Chicago
Best Western Hillside
Best Western Plus Chicago Hillside Hotel Hillside
Hillside Best Western
Best Western Plus Chicago Hillside Hotel
Plus Chicago Hillside Hillside
Best Western Plus Chicago Hillside Hotel
Best Western Plus Chicago Hillside Hillside
Best Western Plus Chicago Hillside Hotel Hillside

Best Western Plus Chicago Hillside Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 323 out of 1005 reviews
Rating 8 - Good. 335 out of 1005 reviews
Rating 6 - Okay. 169 out of 1005 reviews
Rating 4 - Poor. 86 out of 1005 reviews
Rating 2 - Terrible. 92 out of 1005 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Delisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nice and friendly.
Stayed 1 night in Feb 2025

4/10 Poor

Brianna

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
I was given a room with a broken toilet, then transferred to another that had an occupant. From there I was finally put into another room, but again the toilet didn’t work. I also was told $25/animal which of course changed into $25/day/room with animals when I arrived. The area was clean and half of staff was accommodating could have been a better experience. I was not compensated in anyway although the room changes were because of the hotel’s issues not even a breakfast voucher. After a long travel you expect better quality.
Stayed 3 nights in Feb 2025

10/10 Excellent

terrah, Maywood

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

terrah, Maywood

Stayed 1 night in Feb 2025

6/10 Okay

Veronica

Traveled with partner
Disliked: Cleanliness, amenities
Need upgrade
Stayed 1 night in Feb 2025

10/10 Excellent

Felicity

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Mahsum

Liked: Staff & service
Disliked: Property conditions & facilities
Not recommended
Stayed 1 night in Jan 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Bueno
Stayed 1 night in Oct 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Audrey Llewellyn

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean. I did notice some mold around the lower portion of the cloth shower curtain. This seems to be an area not well targeted in two of the Best Westerns I recently visited. That aside, the hotel was sufficient. I would stay there again.

10/10 Excellent

Owen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The weight room
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Stephen

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities

Not Even at the Level of a regular Best Western.

Actually, we scouted out other locations for our frequent trips to Chicago. The Hillside facility is very tired, with unrepaired walls, doors, etc. The airport van looks like it rolled off of a steep embankment. There is a depression in the asphalt literally at the entrance that fills with water and trash. At some point, someone will have a slip and fall when it inevitably fills with water and then freezes. The woman who cleans at the front each morning is FABULOUS...not so much for the desk personnel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Bobby

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was Top Tier!!! Quiet room and very clean.
Stayed 3 nights in Dec 2024

8/10 Good

Nancy

Stayed 2 nights in Dec 2024

6/10 Okay

Ada

Liked: Staff & service
Great customer service
Stayed 1 night in Dec 2024

10/10 Excellent

golridge xavier raja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Dec 2024

10/10 Excellent

Katie

Stayed 1 night in Nov 2024

2/10 Terrible

Pamela

Stayed 3 nights in Nov 2024

8/10 Good

Toya

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to have thicker blankets and WiFi service was not working properly..
Stayed 4 nights in Nov 2024

2/10 Terrible

Geaninna

Disliked: Cleanliness, staff & service, property conditions & facilities
Thus is not the place to stay!!! The cops where there ... and the hotel room smelled like cooking oil.
Stayed 1 night in Nov 2024

8/10 Good

Dannie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Gerald

Nice
Stayed 1 night in Nov 2024