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Best Western Plus Chicago Hillside

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Chicago Hillside

Lobby sitting area
Pillowtop beds, in-room safe, desk, laptop workspace
Bar (on property)
Free toiletries, hair dryer, towels
Lunch, dinner and brunch served

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pet friendly
  • Parking included

Explore the area

Map
4400 Frontage Road, Hillside, IL, 60162
  • Hines Veterans Administration Hospital
    6 min drive
  • Elmhurst Hospital - Main Campus
    6 min drive
  • Drury Lane Theater
    8 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    23 min drive

Room options

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible, Bathtub

  • 333 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • 333 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 349 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 349 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Refrigerator

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 349 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

MainStay Suites Chicago Hillside

Pet friendly
Parking included
Free WiFi
Air conditioning
3.2 out of 5, (1002)
The price is $74
per night
$83 total
includes taxes & fees
Dec 17 - Dec 18
MainStay Suites Chicago Hillside

About this property

Best Western Plus Chicago Hillside

3-star Hillside hotel with restaurant
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and conference space.
Best Western Plus Chicago Hillside offers 238 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hair dryers.

This Hillside hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a 24-hour business center and meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a vending machine, and room service (during limited hours). Onsite uncovered self parking is complimentary.

Best Western Plus Chicago Hillside is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:00 AM.
Charlie's Restaurant - This restaurant serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 9:00 AM for a fee: USD 2 to 12.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Charlie's Restaurant

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 2.00 to 12.95 per person
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Hillside Chicago
Best Western Plus Chicago Hillside
Best Western Plus Hillside Chicago
Best Western Plus Hotel Hillside Chicago
Best Western Hillside
Best Western Plus Chicago Hillside Hotel Hillside
Hillside Best Western
Best Western Plus Chicago Hillside Hotel
Plus Chicago Hillside Hillside
Best Western Plus Chicago Hillside Hotel
Best Western Plus Chicago Hillside Hillside
Best Western Plus Chicago Hillside Hotel Hillside

Best Western Plus Chicago Hillside Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 310 out of 1004 reviews" "
Rating 8 - Good. 350 out of 1004 reviews" "
Rating 6 - Okay. 167 out of 1004 reviews" "
Rating 4 - Poor. 92 out of 1004 reviews" "
Rating 2 - Terrible. 85 out of 1004 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Andrea

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

Jeramie

Good lodging for the its price
Stayed 1 night in Aug 2024

8/10 Good

Vladyslav

Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed for one night. It was nice, clean, the only thing I noticed was that the towels smelled bad. There is also a musty smell in the room.
Stayed 1 night in Aug 2024

2/10 Terrible

JIMROZ

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Charisse

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Sathish

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I didn’t personally like the apartment for the price that I paid
Stayed 1 night in Aug 2024

10/10 Excellent

Jose a

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Beverly

Stayed 1 night in Aug 2024

4/10 Poor

yalong, Ottawa

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Less service. Lost one day cleaning.fail the door lock.bad experience.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jennie, Los Angeles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff!!
Stayed 3 nights in Aug 2024

6/10 Okay

Peggy

Ice machine never worked. Pop machine was empty. Coffee spilt in elevator not cleaned up. Wouldn’t stay there again.
Stayed 3 nights in Aug 2024

4/10 Poor

Molly

Traveled with family
Disliked: Amenities, property conditions & facilities
The property said it had a pool, pool closed and hadn’t been open all year. One of two elevators was out of order. The ice machine didn’t work on our floor. We were not told any of this upon checking in. The building itself was run down. Bricks missing, air conditioners didn’t work well and was very loud, ceiling was crumbling, carpet was puckered. I guess that’s what you get for the price you pay for a night. The bed was decent and the room was quiet. We were on the top floor at the far end:
Stayed 4 nights in Aug 2024

2/10 Terrible

David

Disliked: Cleanliness
Stayed 2 nights in Aug 2024

4/10 Poor

Rheame

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
A motorcycle event created a safety, fire and parking issue for the other guests at the hotel. They were loud well into the next morning for 2 days. Hotel staff and police didn't do anything. The elevator was broken on friday and they hotel staff said someone was coming to fix it that night but it was not fixed until sunday. The hotel's website says breakfast was complimentary but did not mention it would cost. Their business center had 2 desks/computers but only 1 worked and the printer never worked. I also learned there was a pool but it was closed. The management was not going to offer anyone a discount for this but when inquired they were willing to adjust my rate for the 1st night. When asked management said if guests were unhappy; they would have checked out. How does that work when a stay is booked through an agency and non-refundable after the fact? I learned the maid service only comes every 2 days so I put my trash and towels outside my room to be taken on the 2nd day but didn't get anything replaced in the room. I had to ask for replacements on 2 separate days. I put the do not disturbe sign on the 3rd night as no one came to take trash check on the room.
Stayed 4 nights in Aug 2024

6/10 Okay

Emma

Liked: Staff & service
If was okay far from city
Stayed 1 night in Jul 2024

8/10 Good

Emma

Traveled with group
Liked: Staff & service
It was a little dirty, but mostly clean. The property looked at older than the photos shown. You are right by the interstate which is nice however if using public transportation know that you will need to use a bus to get the train to get around the city. 1 1/2 hour to downtown was our commute.
Stayed 4 nights in Aug 2024

2/10 Terrible

Thomas

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Immediately upon check in there were bugs in the bed. The hotel itself felt unsafe and it seemed like people in around and near the hotel were not tourists. Very sketchy hotel. When I immediately checked out of the hotel and rebooked somewhere else there was no one even at the front desk to provide me with a receipt. I would love to submit photos of the bugs found in the bed but apparently an option to submit photos is unavailable. I guess if I were submitting photos of the Chicago skyline or a deep dish pizza that would be fine but if I need to submit photos of insects on the bed that's somehow unacceptable. I'm from NYC so I'm not faint of heart when it comes to sketchy areas but stay away from this trailer park ghetto.
Stayed 5 nights in Jul 2024

2/10 Terrible

Denis

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
My room had bed bugs and when talked to manger she was very rude and told me I must have got them from outside
Stayed 3 nights in Aug 2024

6/10 Okay

Paige

Stayed 3 nights in Aug 2024

8/10 Good

Brandon McLean

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Silvia, Fishers

Liked: Staff & service
Convenient
Stayed 1 night in Jul 2024

2/10 Terrible

Shaun, Charlotte

Liked: Staff & service
Property is typical 3 star hotel. Was clean. Shower wasn’t the best. Just couldn’t check in using Expedia. So had to charge my card again through the hotel to stay 1 night. Hopefully I get refunded
Stayed 1 night in Jul 2024

10/10 Excellent

Martell

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Tim

Business traveler
Liked: Staff & service
Disliked: Amenities
It is convenient to downtown. Facility seems a bit old and tired. Feels dirty. Staff is very accommodating and helpful.
Stayed 2 nights in Jul 2024

2/10 Terrible

LASHANDA

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Please update especially for the price you charge. Security is really needed especially inside. An exterminator is really needed in the rooms.
Stayed 1 night in Jul 2024