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Best Western Plus Chicago Hillside

3.0 star property

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Photo gallery for Best Western Plus Chicago Hillside

Lobby sitting area
Fitness facility
Bar (on property)
Pillowtop beds, in-room safe, desk, laptop workspace
Business center

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pet friendly
  • Housekeeping
  • Parking included
$107
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
4400 Frontage Road, Hillside, IL, 60162
  • Drury Lane Theater
    ‪5 min drive‬
  • Oakbrook Center Mall
    ‪6 min drive‬
  • Brookfield Zoo
    ‪9 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(16 reviews)
  • 349 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(28 reviews)
  • 349 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(5 reviews)
  • 349 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

MainStay Suites Chicago Hillside

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.2 out of 5, 1,001 reviews
MainStay Suites Chicago Hillside

About this property

Best Western Plus Chicago Hillside

3-star Hillside hotel with restaurant
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and conference space.
Best Western Plus Chicago Hillside offers 238 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hair dryers.

This Hillside hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a 24-hour business center and meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a vending machine, and room service (during limited hours). Onsite uncovered self parking is complimentary.

Best Western Plus Chicago Hillside is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:00 AM.
Charlie's Restaurant - This restaurant serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 9:00 AM for a fee: USD 2 to 12.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Charlie's Restaurant

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 2.00 to 12.95 per person
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Hillside Chicago
Best Western Plus Chicago Hillside
Best Western Plus Hillside Chicago
Best Western Plus Hotel Hillside Chicago
Best Western Hillside
Best Western Plus Chicago Hillside Hotel Hillside
Hillside Best Western
Best Western Plus Chicago Hillside Hotel
Plus Chicago Hillside Hillside
Best Western Plus Chicago Hillside Hotel
Best Western Plus Chicago Hillside Hillside
Best Western Plus Chicago Hillside Hotel Hillside

Best Western Plus Chicago Hillside Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 328 out of 1008 reviews
Rating 8 - Good. 324 out of 1008 reviews
Rating 6 - Okay. 172 out of 1008 reviews
Rating 4 - Poor. 92 out of 1008 reviews
Rating 2 - Terrible. 92 out of 1008 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stefana

Stayed 1 night in May 2025

8/10 Good

Antoinette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would definitely stay at this hotel again. We stayed in for a couple of days and the fact that the hotel had a restaurant and the food was delicious. Helped our stay in even more comforting.
Stayed 4 nights in May 2025

10/10 Excellent

Luis

Stayed 2 nights in Jun 2025

6/10 Okay

Latoia

Property needs grounds maintained. Facility is dated and needs outside work. Room needs some upgrades. Two out of the four staff members were welcoming, the other was on his phone with his leg propped up in the front desk area and the other didn't speak at all. Paying $200+ a night should include some sort of breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Lilly

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely a great business stay! Everything I need after work is in the hotel! Food drinks and great surrounding
Stayed 1 night in May 2025

6/10 Okay

Ervina

Liked: Property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Valued

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The staff was very friendly and nice. The rooms was okay, but I thought is was a BWPlus. It was a original BW.
Stayed 1 night in May 2025

10/10 Excellent

James

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 2 nights in May 2025

2/10 Terrible

Jonathan

Stayed 1 night in May 2025

6/10 Okay

Dawn, Allegan

Nice people
Stayed 1 night in May 2025

8/10 Good

Justiina, Brighton

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was good, bed was comfortable. Outlets were not all functional. Hallways were in poor shape - carpet heavily stained and uneven.
Stayed 1 night in May 2025

4/10 Poor

Yogesh

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
TV was broken.
Stayed 1 night in May 2025

10/10 Excellent

Terrionna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
My boys had a band competition so it was about 100+ of us.. we’d booked months ago.. so they knew we were coming with a large crown & still didn’t have enough staff for the buffet
Stayed 1 night in May 2025

6/10 Okay

Amanda

Business traveler
Liked: Staff & service
Bathrooms could use update.
Stayed 3 nights in May 2025

6/10 Okay

Luke

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Charles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Find somewhere else to stay

Stayed 1 night in May 2025

10/10 Excellent

Albert

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort

Good Value for Money

Bed was comfortable, pillows a little soft, but not bad. Room was clean and had a fridge and a microwave, which I appreciated. The shower head looked pretty old and was a bit weak, but overall, I would say this was a good value for the money.
Stayed 3 nights in May 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

mary

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk clerk made copy of my drivers license, asked why he stated that’s just what they do. Didn’t feel safe guest outside smoking weed. This location charge for breakfast
Stayed 2 nights in Apr 2025

8/10 Good

Marnie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business Trip

The hotel is older but very clean. Customer service was very good.
Stayed 4 nights in Apr 2025

10/10 Excellent

Keith

Stayed 2 nights in Apr 2025

8/10 Good

Daniel

Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Alana

Stayed 1 night in Apr 2025

2/10 Terrible

Micah

Disliked: Staff & service, room comfort

Nothing Worked and Customer Service Did Not Care

The TV didn't work. Only a few stations were available. Called the front desk numerous times and never received any help. Asked for a different room and got denied. Also the refrigerator did not work, I ordered food and could not save it the next day because of the refrigerator.
Stayed 1 night in Apr 2025