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Best Western Plus Hawthorne Terrace Hotel

3.0 star property

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Photo gallery for Best Western Plus Hawthorne Terrace Hotel

In-room safe, desk, laptop workspace, iron/ironing board
Mini-fridge, microwave, coffee/tea maker
Lobby
Indoor spa tub
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Gym
  • Parking available

Explore the area

Map
3434 N. Broadway Avenue, Chicago, IL, 60657
  • Lincoln Park
    ‪5 min walk‬
  • Wrigley Field
    ‪12 min walk‬
  • Lincoln Park Zoo
    ‪3 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Standard Room, 1 King Bed, Non Smoking, Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Microwave

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking (with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking (with Sofabed)

  • 550 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Junior Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Junior Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 450 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Standard Room, 1 Queen Bed, Non Smoking, Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Microwave

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 550 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

Mini-fridge, microwave, coffee/tea maker

Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

  • 550 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 251 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Kitchenette, Annex Building (Shower Only;with Single Sofabed)

Suite, Multiple Beds, Kitchenette, Annex Building (Shower Only;with Single Sofabed) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Kitchenette, Annex Building (Shower Only;with Single Sofabed)

  • 550 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking (with Sofabed)

  • 550 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 1 King Bed, Kitchenette, Annex Building (with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Kitchenette, Annex Building (with Sofabed)

  • 550 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Microwave

Standard Room, 2 Double Beds, Non Smoking, Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Microwave

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Hawthorne Terrace Hotel

Hotel in Lakeview
Along with a fitness center, this smoke-free hotel has a sauna and a hot tub. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area, and a 24-hour front desk.
Best Western Plus Hawthorne Terrace Hotel offers 83 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 42-inch flat-screen televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a hot tub, Best Western Plus Hawthorne Terrace Hotel features a sauna and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Best Western Plus Hawthorne Terrace Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Uncovered self parking on site (USD 29.50 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Sauna

Family friendly

  • In-room crib
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Hardwood flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 29.50 per night
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Plus Hawthorne
Best Western Plus Hawthorne Terrace
Best Western Plus Hawthorne Terrace Chicago
Best Western Plus Hawthorne Terrace Hotel
Best Western Plus Hawthorne Terrace Hotel Chicago
Best Western Plus Terrace
Hawthorne Best Western
Hawthorne Terrace
Hawthorne Terrace Best Western
Hawthorne Terrace Hotel
Best Western Hotel Chicago
Best Western Chicago
Best Plus Hawthorne Terrace
Best Western Plus Hawthorne Terrace Hotel Hotel
Best Western Plus Hawthorne Terrace Hotel Chicago
Best Western Plus Hawthorne Terrace Hotel Hotel Chicago

Best Western Plus Hawthorne Terrace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 649 out of 1008 reviews
Rating 8 - Good. 242 out of 1008 reviews
Rating 6 - Okay. 72 out of 1008 reviews
Rating 4 - Poor. 18 out of 1008 reviews
Rating 2 - Terrible. 27 out of 1008 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sofia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very kind, the only bad part is how expensive is the parking everywhere in the area .
Stayed 6 nights in Jan 2025

10/10 Excellent

Joel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and excellent neighborhood
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Ezra

Stayed 3 nights in Nov 2024

10/10 Excellent

Gary

Nice clean room and well presented breakfast. Great location. Very good value!
Stayed 2 nights in Jan 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel that is within walking distance of Wrigley Field. (We went to a MSU-Wisconsin hockey game.) The hotel is very clean, the rooms spacious and just a very nice hotel. Plus, it has an excellent breakfast. We will be coming back here for a Cubs baseball game.
Stayed 1 night in Jan 2025

8/10 Good

Lisa Kathryn

Stayed 2 nights in Dec 2024

10/10 Excellent

Jason

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay (clean and well maintained), breakfast included (small area, but good), walking distance to Wrigley Field, plenty of great dining options up and down N. Broadway. I would definitely consider using this property again.
Stayed 3 nights in Dec 2024

8/10 Good

dennis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a quaint hotel, super convenient for us. The staff & housekeeping were so nice as well! Our only complaint was that the HVAC unit & the bathroom exhaust fan were really loud, which was annoying, but we would definitely stay again! This was our second visit. Happy New Year!
Stayed 9 nights in Dec 2024

4/10 Poor

Folagi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy New Year
The hotel, service and location were fantastic. Close to Wrigley for the NHL Winter Classic game. Everything was great for the 3 nights we stayed, except for checking out this morning to make the 3.5 hour trek home and finding that someone had cut the catalytic converter off my Sonata in the hotel's parking lot. Made for an obscenely loud drive home. Not a great way to start the new year, but outside of the car vandalism, Best Western Hawthorne Terrace is a great place.
Stayed 2 nights in Dec 2024

10/10 Excellent

Pam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable place to stay
When we stayed, the hotel was still being remodeled. With the exception of breakfast, we never felt inconvenienced. Rooms were really comfortable and clean. Staff was friendly. The hotel is in a great part of town. Overall, our visit was a great experience. We'll definitely stay there again
Stayed 2 nights in Dec 2024

10/10 Excellent

Sherry

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A friend and I stayed at the Best Western Plus Hawthorne Place in early September for 5 nights. We absolutely loved it. We stayed in one of the suites. There was one private bedroom and another bed in an alcove. We had a kitchen with mini fridge and microwave and a living area with a big screen tv. There were tvs in each "bedroom". The shower had both a rain showerhead and a hand held one. We both loved that. I would recommend that the hotel have larger waste baskets in the bathrooms. My traveling companion suffered from urinary incontinence and the can was overflowing every day. The staff was very accommodating. When we arrived a lovely gentleman directed us to the best parking spot and helped unload our luggage and took it to our room. It took 2 trips. We had a lot of stuff. The neighborhood was very walkable. Just a couple of blocks from Lake Michigan and about a half mile from Wrigley Field. Lyft drivers are everywhere. Most times we got a ride in about a minute and we only waited 5 minutes for a ride after a game at Wrigley. There are quite a few good places to grab a meal in the area. We ate several times at a local bar a block away. Food was good and atmosphere was fun. The free breakfast was waffles, cinnamon rolls, etc. I really enjoyed our stay and I look forward to staying there again the next time I travel for Cubs baseball.
Stayed 6 nights in Sep 2024

10/10 Excellent

joshua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Chicago getaway for the Blue Man group.
It is very clean, had every we needed. Perfect for what we needed it for. Very close to everything just a small drive away to more downtown, but lots to around there. I would not recommend the cinnamon rolls though they are like a day old but the breakfast they have is perfect, nice spa area and workout and sauna. Water pressure was one of the best we have started at besides our home. And the beds were comfy.
Stayed 2 nights in Dec 2024

10/10 Excellent

adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Robert

Stayed 1 night in Nov 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised by this property. I would have rated my stay at 5.0 except for the outrageous noise coming from the 4th floor room above me that went on until 1 am. It started again at 7am. I found out from a hotel worker the room was being renovated. Why would this be happening at these hours? Why would you put a guest in a room below or next to this renovation??
Stayed 1 night in Dec 2024

8/10 Good

Joe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower was lukewarm and the breakfast was just fair. The room was nice and location.
Stayed 3 nights in Dec 2024

10/10 Excellent

Matthew, Milwaukee W

Dxx
Stayed 1 night in Nov 2024

10/10 Excellent

Kristina

Stayed 1 night in Dec 2024

8/10 Good

Sergio, Kissimmee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay here again!
Great breakfast options. Walking distance to Wrigley. Plenty of local (walkable) places to eat and grab coffee!
Stayed 2 nights in Nov 2024

10/10 Excellent

Marianne

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this property! Such a convenient location in the middle of the Lakeview area of Chicago. Shopping and many excellent restaurants within walking distance. Room/bed is very comfortable! I will definitely book this property again on a future trip to the area.
Stayed 3 nights in Dec 2024

10/10 Excellent

John, Neptune

Stayed 1 night in Dec 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024