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Best Western Plus Hawthorne Terrace Hotel

3.0 star property

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Photo gallery for Best Western Plus Hawthorne Terrace Hotel

Free daily continental breakfast
Terrace/patio
Lobby
Suite, Multiple Beds, Kitchenette, Annex Building (Shower Only;with Single Sofabed) | Private kitchenette | Mini-fridge, microwave, coffee/tea maker
1 bedroom, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Gym
  • Parking available
$198
includes taxes & fees
Oct 27 - Oct 28

Explore the area

View in a map
3434 N. Broadway Avenue, Chicago, IL, 60657
  • Place, Wrigley Field
    ‪11 min walk‬
  • Place, Lincoln Park Zoo
    ‪3 min drive‬
  • Place, Michigan Avenue
    ‪6 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪22 min drive‬

Room options

View all photos for Junior Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Junior Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | 1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.6 out of 10
Exceptional
(29 reviews)
  • 450 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Microwave

Standard Room, 2 Double Beds, Non Smoking, Microwave | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Microwave

9.6 out of 10
Exceptional
(46 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Standard Room, 1 Queen Bed, Non Smoking, Microwave | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Microwave

9.2 out of 10
Wonderful
(64 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

9.2 out of 10
Wonderful
(5 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Standard Room, 1 King Bed, Non Smoking, Microwave | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Microwave

8.8 out of 10
Excellent
(25 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Kitchenette, Annex Building (Shower Only;with Single Sofabed)

Suite, Multiple Beds, Kitchenette, Annex Building (Shower Only;with Single Sofabed) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Kitchenette, Annex Building (Shower Only;with Single Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 550 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 251 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Kitchenette, Annex Building (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Kitchenette, Annex Building (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 550 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 550 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Non Smoking (with Sofabed)

  • 550 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

Mini-fridge, microwave, coffee/tea maker

Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

  • 550 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Accessible, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 550 sq ft
  • Sleeps 5
  • 2 King Beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 5
  • 2 Double Beds

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About this property

Best Western Plus Hawthorne Terrace Hotel

Hotel in Lakeview
Along with a fitness center, this smoke-free hotel has a sauna and a hot tub. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area, and a 24-hour front desk.
Best Western Plus Hawthorne Terrace Hotel offers 83 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 42-inch flat-screen televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a hot tub, Best Western Plus Hawthorne Terrace Hotel features a sauna and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Best Western Plus Hawthorne Terrace Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Uncovered self parking on site (USD 29.50 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Sauna

Family friendly

  • In-room crib
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Hardwood flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 29.50 per night
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Plus Hawthorne
Best Western Plus Hawthorne Terrace
Best Western Plus Hawthorne Terrace Chicago
Best Western Plus Hawthorne Terrace Hotel
Best Western Plus Hawthorne Terrace Hotel Chicago
Best Western Plus Terrace
Hawthorne Best Western
Hawthorne Terrace
Hawthorne Terrace Best Western
Hawthorne Terrace Hotel
Best Western Hotel Chicago
Best Western Chicago
Best Plus Hawthorne Terrace
Best Western Plus Hawthorne Terrace Hotel Hotel
Best Western Plus Hawthorne Terrace Hotel Chicago
Best Western Plus Hawthorne Terrace Hotel Hotel Chicago

Best Western Plus Hawthorne Terrace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 655 out of 1001 reviews
Rating 8 - Good. 224 out of 1001 reviews
Rating 6 - Okay. 77 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is really cute from the outside and nicely decorated on the inside. Love the brick patio with cafe tables out front. The rooms are nicely done, but the plantation shutters are broken and don’t open and close correctly, so hard to block out light from the street below. Staff was not friendly.
Stayed 3 nights in Jul 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities
Quaint and very clean and roomy.
Stayed 2 nights in Jul 2025

10/10 Excellent

Timothy, Carnation

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-located in proximity to restaurants and Wrigley Field.
Stayed 4 nights in Jun 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After another travel service cancelled our booking after we arrived in Chicago for a Cubs game, we were so lucky to have found this gem at the last moment. We walked to the stadium and were back in our room a mere fifteen minutes after the game ended. It's a gem, and the neighborhood is safe, clean, and quiet.
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rotten. Terrible customer service. Completely useless. Booked me for the incorrect date and refused to work with me at all. No crediting my stay. No refund. No help. No effort except to charge 240 bucks for the wrong night. I never checked in. Did not stay. Never set one foot inside the property. Called them: sir, you have to go through expedia. Called expedia: sir, you have to go through Best Western. Ive been loyal to BW for years. Ive usually had good experiences with expedia. Well, thats done with.
Stayed 1 night in Jul 2025

10/10 Excellent

ANTHONY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Siobhan

Liked: Cleanliness, amenities, property conditions & facilities
The staff is always kind, and welcoming!
Stayed 2 nights in Jun 2025

10/10 Excellent

Crystal

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we ever stayed in. This was our second time here and will be back again. Lovely area, we have walked the neighborhoods around the area and they are safe and beautiful. Big beautiful rooms and amenities
Stayed 3 nights in Jul 2025

8/10 Good

Allison

Stayed 4 nights in Jul 2025

10/10 Excellent

Eileen

Traveled with family
Beautiful courtyard entrance into an old property with updated roomy rooms and caring staff. Only complaint is to turn on the shower you have to get wet with cold water. Otherwise lovely property in a great walkable area. Will happily stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Allie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing we always enjoy the area. Staff is always friendly and kind.
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

keith

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and clean, but a little on the small side for us. Breakfast area is extremely tight and lobby is not very big.
Stayed 1 night in Jul 2025

10/10 Excellent

Olyvia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you are going to a concert at wrigley, 15-20min walk
Stayed 2 nights in Jun 2025

8/10 Good

Isabella

Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Tamara, Rochester

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are extremely comfortable and nicely appointed for the value. The location of this property is terrific - there is reasonably priced parking for guests in a lot immediately adjacent to the hotel, which adds to the ease of getting around and the sense of security in an unfamiliar place. The terrace is an absolute oasis and encourages relaxed hangs and chats with your companions. The property is within walking distance of countless great restaurants, drugstores, and shops. Check out the Farmer's Market a few blocks up the street on Saturday mornings!
Stayed 3 nights in Jun 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a great location and very near my son's apartment. The staff is cordial and the accommodations are great. It was our 2nd time there and we will definitely be back!
Stayed 4 nights in Jun 2025

6/10 Okay

Miguel

Stayed 2 nights in Jun 2025

10/10 Excellent

Jeff

Stayed 3 nights in Jun 2025

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the location of this hotel. Always feels safe & clean. Staff really seems to care. Rooms seems to have been updated! Fridge microwave and smart tvs in a spacious room.
Stayed 1 night in Jun 2025

8/10 Good

Armando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for a Cubs game. 15-20 min walk to Wrigley field.
Stayed 3 nights in Jun 2025