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Best Western Plus Hawthorne Terrace Hotel

3.0 star property

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Photo gallery for Best Western Plus Hawthorne Terrace Hotel

Free daily continental breakfast
Terrace/patio
Suite, Multiple Beds, Kitchenette, Annex Building (Shower Only;with Single Sofabed) | Private kitchenette | Mini-fridge, microwave, coffee/tea maker
1 bedroom, in-room safe, desk, laptop workspace
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Room service
  • 24/7 front desk
  • Gym
  • Parking available
$245
includes taxes & fees
Sep 29 - Sep 30

Explore the area

View in a map
3434 N. Broadway Avenue, Chicago, IL, 60657
  • Wrigley Field
    ‪11 min walk‬
  • Lincoln Park Zoo
    ‪3 min drive‬
  • Michigan Avenue
    ‪6 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Standard Room, 1 King Bed, Non Smoking, Microwave | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Microwave

8.8 out of 10
Excellent
(25 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Non Smoking (with Sofabed)

  • 550 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Junior Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Junior Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | 1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.6 out of 10
Exceptional
(28 reviews)
  • 450 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

9.2 out of 10
Wonderful
(5 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Standard Room, 1 Queen Bed, Non Smoking, Microwave | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Microwave

9.2 out of 10
Wonderful
(63 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 550 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

Mini-fridge, microwave, coffee/tea maker

Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

  • 550 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 251 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Kitchenette, Annex Building (Shower Only;with Single Sofabed)

Suite, Multiple Beds, Kitchenette, Annex Building (Shower Only;with Single Sofabed) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Kitchenette, Annex Building (Shower Only;with Single Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 550 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Accessible, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 550 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 1 King Bed, Kitchenette, Annex Building (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Kitchenette, Annex Building (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 550 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Microwave

Standard Room, 2 Double Beds, Non Smoking, Microwave | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Microwave

9.6 out of 10
Exceptional
(46 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 5
  • 2 Double Beds

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About this property

Best Western Plus Hawthorne Terrace Hotel

Hotel in Lakeview
Along with a fitness center, this smoke-free hotel has a sauna and a hot tub. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area, and a 24-hour front desk.
Best Western Plus Hawthorne Terrace Hotel offers 83 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 42-inch flat-screen televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a hot tub, Best Western Plus Hawthorne Terrace Hotel features a sauna and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Best Western Plus Hawthorne Terrace Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Uncovered self parking on site (USD 29.50 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Sauna

Family friendly

  • In-room crib
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Hardwood flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 29.50 per night
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Plus Hawthorne
Best Western Plus Hawthorne Terrace
Best Western Plus Hawthorne Terrace Chicago
Best Western Plus Hawthorne Terrace Hotel
Best Western Plus Hawthorne Terrace Hotel Chicago
Best Western Plus Terrace
Hawthorne Best Western
Hawthorne Terrace
Hawthorne Terrace Best Western
Hawthorne Terrace Hotel
Best Western Hotel Chicago
Best Western Chicago
Best Plus Hawthorne Terrace
Best Western Plus Hawthorne Terrace Hotel Hotel
Best Western Plus Hawthorne Terrace Hotel Chicago
Best Western Plus Hawthorne Terrace Hotel Hotel Chicago

Best Western Plus Hawthorne Terrace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 657 out of 1001 reviews
Rating 8 - Good. 221 out of 1001 reviews
Rating 6 - Okay. 76 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

6/10 Okay

Sarah

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
This hotel was in a great location and the room was spacious. The staff was very nice but severely under-trained. When we checked in, our shower and A/C were not working. The shower was fixed quickly, but it took over 24 hours for our A/C to be fixed. Luckily we were staying during a cool weekend in Chicago, so we were not too uncomfortable. But the hotel needs a better plan for addressing guests’ needs.
Stayed 3 nights in May 2025

10/10 Excellent

Marc

Liked: Cleanliness, property conditions & facilities
Enjoyed our stay in this quiet place
Stayed 5 nights in May 2025

10/10 Excellent

Sally

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property if in the area I would visit again.
Stayed 2 nights in Apr 2025

6/10 Okay

Eri

Stayed 3 nights in May 2025

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and far above average breakfast.
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay here. My father and I were here for a Cubs game. Great location, walking distance to Wrigley field, Dining locations and all around good vibes from the neighborhood. Staff was friendly and the hotel was clean and updated. Thank you for a memorable experience.
Stayed 3 nights in May 2025

6/10 Okay

Jeff

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great! Loved the proximity to Wrigley. Check-in was efficient and room was comfortable and clean.
Stayed 1 night in May 2025

10/10 Excellent

Les

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a great place to stay for a Cubs game at Wrigley Field... close to stadum and clean nice facilities... a great place to stay for the trip
Stayed 2 nights in May 2025

10/10 Excellent

MANJOT

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Nic

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

4/10 Poor

Jen Tsun, Ridgewood

Business traveler
Disliked: Amenities, property conditions & facilities
Bed bugs…
Stayed 3 nights in May 2025

10/10 Excellent

Katie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful little Gem in wrigley field area.
Stayed 1 night in May 2025

10/10 Excellent

Matt

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Cherita

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bathroom was not clean. The tissue roll had dried blood spots on the bottom and wasn't even a new roll. For $500 a night for a room, you would expect at least a clean, full roll of tissue to be provided.
Stayed 1 night in May 2025

10/10 Excellent

gamalio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Jacqueline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and comfortable hotel. Excellent location
Stayed 2 nights in May 2025

10/10 Excellent

Sandra

Stayed 4 nights in Apr 2025

10/10 Excellent

Erich, ALTON

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very comfortable, the staff was very helpful and the location was convenient to the Northalstead neighborhood.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property and would definitely stay again! We went to a Cubs game and it was so convenient to walk to the game.
Stayed 1 night in May 2025

6/10 Okay

John

Stayed 1 night in May 2025

10/10 Excellent

Mlke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to be walking distance to a cubs game.
Stayed 1 night in May 2025

6/10 Okay

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve had a generally good stay at this Best Western. The interior is surprisingly nice — the property is well-kept, clean, and clearly maintained with care. The staff has been friendly and helpful, and overall service has been solid. However, if you're planning to work remotely from your room, be aware that the Wi-Fi is a major issue. I’ve been here all day trying to work, and the connection has been unreliable and extremely slow. I called the front desk, and while they acknowledged another guest had also complained, they said their IT team confirmed it was running fine — it’s not. The fitness room is very small, with just one treadmill, bike, and elliptical — enough for a quick workout, but nothing more. Also, the housekeeping staff is quite loud as they go from room to room, which can be disruptive during the day. Overall, it’s a well-maintained and comfortable hotel, but not ideal for remote work.
Stayed 2 nights in May 2025