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Best Western River North Hotel

2.5 star property

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Photo gallery for Best Western River North Hotel

Rooftop terrace
Indoor pool
Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed) | Pillowtop beds, in-room safe, desk, laptop workspace
Reception
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Gym
  • Parking available
  • Pool

Explore the area

Map
125 W Ohio St, Chicago, IL, 60654
  • Michigan Avenue
    ‪8 min walk‬
  • Millennium Park
    ‪19 min walk‬
  • Willis Tower
    ‪2 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

  • 340 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed) | Pillowtop beds, in-room safe, desk, laptop workspace

Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

  • 500 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 340 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking (Larger Room)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking (Larger Room)

  • 340 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub (Larger Room)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub (Larger Room)

  • 340 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator (Living Room;with Sofabed)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Non Smoking, Refrigerator (Living Room;with Sofabed)

  • 500 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator | Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Pillowtop beds, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

  • 340 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Pillowtop beds, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • 534 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Pillowtop beds, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

Pillowtop beds, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Best Western River North Hotel

Hotel in Downtown Chicago
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace, and a 24-hour business center are onsite.
Best Western River North Hotel offers 150 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels and pay movies.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western River North Hotel features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a rooftop terrace, a vending machine, and multilingual staff. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Best Western River North Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Pizzeria Ora - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (USD 52 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 15 to 50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Pizzeria Ora

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from March 14 to March 26:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 50 per person
  • Self parking fee: USD 52 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Hotel River North
Best Western River North
River North Best Western
Best Western Chicago
Chicago Best Western
Best Western River North Hotel Chicago
Best Western River North Hotel
Best Western River North Chicago
Best River Hotel Chicago
Best Western River North Hotel Hotel
Best Western River North Hotel Chicago
Best Western River North Hotel Hotel Chicago

Best Western River North Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 432 out of 1005 reviews
Rating 8 - Good. 257 out of 1005 reviews
Rating 6 - Okay. 157 out of 1005 reviews
Rating 4 - Poor. 77 out of 1005 reviews
Rating 2 - Terrible. 82 out of 1005 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

teqwa

Traveled with family and small children, Traveled with family
Disliked: Staff & service, property conditions & facilities
The place was a little weird. The staff was rude. And for a family of 5 we were put in a room that did not accommodate all of us. Even when I told the front desk that there are 5 of us and all he said was okay and gave me an extra blanket. Their parking lot manager or whatever he was hounded us as soon as we entered and forcing me out of the car to check in before my husband was allowed to park the car and he seemed to harass us about card keys when we tried to check out. I had told him I still haven’t checked out and that didn’t matter to him. I won’t be coming back here that’s for sure.
Stayed 1 night in Dec 2024

8/10 Good

Clay A

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nice. Overall, decent quality and cleanliness for price. Hot water in the shower wasn’t great but not that big of a deal. Walkability to restaurants, parks, etc was very convenient.
Stayed 2 nights in Dec 2024

2/10 Terrible

Lorenzo

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Requested a late check out and was disrupted multiple times, despite having a do not disturb sign
Stayed 1 night in Dec 2024

8/10 Good

Michael

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location was good, staff was very nice and helpful
Stayed 3 nights in Dec 2024

8/10 Good

Nathan

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was helpful, the room was clean, somewhat noisy due to proximity to road, and general Chicago noise. Breakfast area was supposed to be open by 7:00 am, but was at least 15 minutes late. We opted to walk across to McDonalds.
Stayed 1 night in Dec 2024

10/10 Excellent

Olivia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was close in walking distance to bars and a portillos. I wish my room had a refrigerator tho
Stayed 1 night in Dec 2024

6/10 Okay

Daniel

Business traveler
Liked: Staff & service, amenities
Kinda outdated
Stayed 1 night in Dec 2024

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely updated for the price! Hotel is a bit of a strange layout but once we figured it out it was fine…certain elevators are to get to certain areas. When we arrive elevator we needed was not working but they were trying to fix it.
Stayed 1 night in Dec 2024

6/10 Okay

Maulik

Stayed 2 nights in Oct 2024

10/10 Excellent

DeAndre

Stayed 1 night in Nov 2024

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
I was good !! I don't like gym hours
Stayed 1 night in Dec 2024

8/10 Good

Min

Stayed 1 night in Nov 2024

6/10 Okay

Martim

Stayed 1 night in Nov 2024

6/10 Okay

Janet

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The floors had soft spots and squeeked. Also they did not comd and clean or bring us any towels or toiletries. The maids dis not sprak English
Stayed 3 nights in Dec 2024

4/10 Poor

David

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were not told about $100 worth of hidden deposits and parking. Parking was dangerous. Staff was very pleasant and helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Your staff is on point!
Staff was great. Held our luggage after we checked out so we could enjoy our day before leaving. Helped us hail down a taxi during rush hour. Will definitely stay again.
Stayed 1 night in Dec 2024

2/10 Terrible

Nayeli

Stayed 2 nights in Nov 2024

6/10 Okay

Abby

Traveled with group
Not a nice hotel
Photos look nicer than the actual hotel and room you r going to get.
Stayed 1 night in Nov 2024

4/10 Poor

Justin

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Keisha

Stayed 2 nights in Nov 2024

4/10 Poor

Robert

I had no internet, and there was no running water on Saturday morning. I think i am entitled to some amount of refund!
Stayed 1 night in Nov 2024

2/10 Terrible

Noel

Disliked: Property conditions & facilities
Looks a little shady
Stayed 1 night in Sep 2024

8/10 Good

Steven T

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Camila

Traveled with family and small children
Liked: Amenities
great location and space. the garage situation is very confusing though
Stayed 1 night in Dec 2024

8/10 Good

jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024