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Best Western River North Hotel

2.5 star property

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Photo gallery for Best Western River North Hotel

Rooftop terrace
Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed) | Pillowtop beds, in-room safe, desk, laptop workspace
Reception
Exterior
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Gym
  • Parking available

Explore the area

Map
125 W Ohio St, Chicago, IL, 60654
  • Michigan Avenue
    ‪8 min walk‬
  • Millennium Park
    ‪14 min walk‬
  • Navy Pier
    ‪4 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

  • 340 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed) | Pillowtop beds, in-room safe, desk, laptop workspace

Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

  • 500 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 340 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking (Larger Room)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking (Larger Room)

  • 340 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub (Larger Room)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub (Larger Room)

  • 340 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator (Living Room;with Sofabed)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Non Smoking, Refrigerator (Living Room;with Sofabed)

  • 500 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator | Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Pillowtop beds, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

  • 340 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Pillowtop beds, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • 534 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Pillowtop beds, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

Pillowtop beds, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Best Western River North Hotel

Hotel in Downtown Chicago
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a rooftop terrace, and self parking. Housekeeping is available on request.
Best Western River North Hotel offers 150 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 50-inch flat-screen televisions come with premium cable channels and pay movies.

Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western River North Hotel features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Chicago hotel also offers a rooftop terrace, a vending machine, and multilingual staff. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Best Western River North Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Pizzeria Ora - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (USD 52 per day; includes in/out privileges)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 15 to 50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Pizzeria Ora

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 50 per person
  • Self parking fee: USD 52 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Hotel River North
Best Western River North
River North Best Western
Best Western Chicago
Chicago Best Western
Best Western River North Hotel Chicago
Best Western River North Hotel
Best Western River North Chicago
Best River Hotel Chicago
Best Western River North Hotel Hotel
Best Western River North Hotel Chicago
Best Western River North Hotel Hotel Chicago

Best Western River North Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 425 out of 1008 reviews
Rating 8 - Good. 258 out of 1008 reviews
Rating 6 - Okay. 166 out of 1008 reviews
Rating 4 - Poor. 78 out of 1008 reviews
Rating 2 - Terrible. 81 out of 1008 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Alfredo

Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Small elevators
Stayed 1 night in Dec 2024

10/10 Excellent

sagar, Jackson

good
Stayed 1 night in Dec 2024

8/10 Good

Iyanna

Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Weekend away

Long weekend getaway with my husband. The hotel had onsite parking. The parking is third party but very easy to use. Location is right off a main freeway so it’s really easy to get too. The hotel is maybe a tad outdated, but I think that is to be expected for a hotel in this price range and in an older downtown building. You cannot beat the price and location. Within a mile walk to all the places we wanted to go. The room was clean. The only complaint I would have is no refrigerator in the room. I know this is not something hotel always have but it seems they more often than not do. I would stay there again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and secure. Rooms were clean. Pool area was family welcoming my kids had a nice time.
Stayed 1 night in Feb 2025

10/10 Excellent

Leslie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised at how beautiful and well maintained this property is. It's a classic downtown hotel so it's kind of a maze to get around, but once you've mastered that, it's a fantastic stay! One of the few downtown hotels with a pool, plus the parking was convenient and the cheapest I could find for this area of the city. The restaurant was tasty (especially the raspberry cheesecake!) Service was excellent. Towels were soft and big. Bed was super comfy. I would definitely stay here again!
Stayed 1 night in Feb 2025

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wallace was so friendly to us, he gave lots of recommendations to us and he’s right about them, they’re super awesome. This place hold your luggage before and after check ins and outs. I would recommend this place to everyone, the furthest we walked was 25 minutes to the bean.
Stayed 2 nights in Feb 2025

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel!!!!! Staff was incredible.
Stayed 14 nights in Feb 2025

10/10 Excellent

Jaevion

Stayed 6 nights in Feb 2025

10/10 Excellent

Deidra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff are amazing! I had to request help a couple times and everyone that I talked to was so kind and accommodating. I would absolutely stay here again!
Stayed 1 night in Feb 2025

6/10 Okay

Leah

Liked: Staff & service
Disliked: Cleanliness
The hotel has a no smoking rule, however the whole floor and room smelled of pot. I went to the front desk and they were very helpful to put me on a new floor and they very graciously upgraded my room. However that floor spelt very moldy and the overall cleanliness of the hotel (carpets, dusting) was below standard in my books. You do get what you paid for - and for Chicago this was a great price. So decide on what you prefer! The mold/damp smell was only in the hallway and not in the upgraded room.
Stayed 3 nights in Feb 2025

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sedrick

Stayed 1 night in Jan 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Over nighter

Overnight trip. Didn’t catch the name of the gentlemen who checked us in but he was very welcoming and helped me get my parking situated. He did notice my request to not be facing Ohio st. Not only did he accommodate my request but put us in an upgraded room. Room was very nice and bed was comfortable. It was a quick overnight trip but a good one. Love that the parking is right there too. Costs extra, but they all charge now.
Stayed 1 night in Feb 2025

10/10 Excellent

Nerissa

Stayed 1 night in Feb 2025

8/10 Good

Tomoko

Stayed 1 night in Jan 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Romantic weekend

Very comfy bed and rooms. Privacy was great
Stayed 1 night in Feb 2025

10/10 Excellent

Brenda, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Happy with my selection
Stayed 1 night in Nov 2024

8/10 Good

Kristina

Traveled with family
Stayed 1 night in Nov 2024

10/10 Excellent

Tyson

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Quiet, staff very very friendly especially the parking lot attendant
Stayed 1 night in Jan 2025

6/10 Okay

Takahiro

Liked: Cleanliness, staff & service, property conditions & facilities
Facility itself looks old. Other than that, location was good and I had comfortable stay.
Stayed 1 night in Jan 2025