Best Western River North Hotel

2.5 star property

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Photo gallery for Best Western River North Hotel

Rooftop terrace
Reception
Indoor pool
Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed) | Pillowtop beds, in-room safe, desk, laptop workspace
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Gym

Explore the area

Map
125 W Ohio St, Chicago, IL, 60654
  • Michigan Avenue
    ‪8 min walk‬
  • Millennium Park
    ‪19 min walk‬
  • Willis Tower
    ‪2 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪35 min drive‬

Room options

Standard Room, 2 Double Beds, Non Smoking

  • 340 sq ft
  • Sleeps 5
  • 2 Double Beds

Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

  • 500 sq ft
  • Sleeps 6
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 340 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking (Larger Room)

  • 340 sq ft
  • Sleeps 5
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible, Bathtub (Larger Room)

  • 340 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, Multiple Beds, Non Smoking, Refrigerator (Living Room;with Sofabed)

  • 500 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Suite, 1 King Bed, Non Smoking, Refrigerator

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

  • 340 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • 534 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Best Western River North Hotel

Hotel in Downtown Chicago
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace, and a 24-hour business center are onsite.
Best Western River North Hotel offers 150 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels and pay movies.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western River North Hotel features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a rooftop terrace, a vending machine, and multilingual staff. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Best Western River North Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Pizzeria Ora - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (USD 52 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 15 to 50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Pizzeria Ora

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from March 14 to March 26:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 50 per person
  • Self parking fee: USD 52 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Hotel River North
Best Western River North
River North Best Western
Best Western Chicago
Chicago Best Western
Best Western River North Hotel Chicago
Best Western River North Hotel
Best Western River North Chicago
Best River Hotel Chicago
Best Western River North Hotel Hotel
Best Western River North Hotel Chicago
Best Western River North Hotel Hotel Chicago

Best Western River North Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 430 out of 1005 reviews
Rating 8 - Good. 256 out of 1005 reviews
Rating 6 - Okay. 158 out of 1005 reviews
Rating 4 - Poor. 78 out of 1005 reviews
Rating 2 - Terrible. 83 out of 1005 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Loco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place
Stayed 1 night in Jan 2025

6/10 Okay

James

Stayed 1 night in Dec 2024

8/10 Good

alexa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance from train station and lots to do nearby. Hotel is right in the middle of everything great location.
Stayed 1 night in Jan 2025

10/10 Excellent

Deepak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Clifford, Kirkwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
x
Stayed 2 nights in Jan 2025

8/10 Good

Clifford, Kirkwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
x
Stayed 1 night in Jan 2025

10/10 Excellent

Shawana

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I like that everything is walking distance. The room was clean the hotel was clean
Stayed 1 night in Jan 2025

10/10 Excellent

Clifford, Kirkwood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Chanton

Stayed 1 night in Dec 2024

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Chandrashekhar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was good
Stayed 1 night in Dec 2024

4/10 Poor

Blake

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Loud
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not pleasant
Rowdy and questionable people stay here. Didn’t feel safe or comfortable.
Stayed 1 night in Dec 2024

8/10 Good

Derek, Fox Point

Traveled with family
Liked: Cleanliness, staff & service
Bathrooms and room were clean. Seems a little ran down and could do with a coat of paint.l
Stayed 1 night in Jan 2025

10/10 Excellent

Hannah

Stayed 1 night in Dec 2024

2/10 Terrible

Sanya

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Jack

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good price and great location, but some bathroom amenities were poorly maintained.
Stayed 1 night in Dec 2024

2/10 Terrible

Shruti

Traveled with group
Disliked: Cleanliness, property conditions & facilities
I will be wanting a compensation as the property does not look like what is it on the reservation website. Its totally different from pictures in expedia. The property is very shady and room are very clamsy.
Stayed 1 night in Dec 2024

6/10 Okay

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Accessibility to the city
Stayed 1 night in Dec 2024

6/10 Okay

Bethzaida

Liked: Cleanliness, staff & service
I got checked in at 10:00 am. That was great!
Stayed 3 nights in Dec 2024

6/10 Okay

Jeremy

Stayed 2 nights in Dec 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Bed was half way broke. Didn’t really feel like I got my monies worth being that I pretty much spent 100 a night. Also my kids were not able to swim because some problem they said that was going on. This was literally just an okay stay.
Stayed 2 nights in Dec 2024

8/10 Good

Monica

Stayed 3 nights in Dec 2024

6/10 Okay

Mayra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 10 nights in Dec 2024