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Best Western River North Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western River North Hotel

Rooftop terrace
Bar (on property)
Indoor pool
Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed) | Pillowtop beds, in-room safe, desk, laptop workspace
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Gym
  • Parking available
  • Pool

Explore the area

Map
125 W Ohio St, Chicago, IL, 60654
  • State Street
    ‪4 min walk‬
  • Michigan Avenue
    ‪8 min walk‬
  • Northwestern Memorial Hospital
    ‪12 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

  • 340 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed) | Pillowtop beds, in-room safe, desk, laptop workspace

Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

  • 500 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 340 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking (Larger Room)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking (Larger Room)

  • 340 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub (Larger Room)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub (Larger Room)

  • 340 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator (Living Room;with Sofabed)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Non Smoking, Refrigerator (Living Room;with Sofabed)

  • 500 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator | Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Pillowtop beds, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

  • 340 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Pillowtop beds, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • 534 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Pillowtop beds, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

Pillowtop beds, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Best Western River North Hotel

Hotel in Downtown Chicago
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace, and a 24-hour business center are onsite.
Best Western River North Hotel offers 150 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels and pay movies.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western River North Hotel features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a rooftop terrace, a vending machine, and multilingual staff. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Best Western River North Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Pizzeria Ora - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (USD 49 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 15 to 50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Pizzeria Ora

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from March 14 to March 26:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 50 per person
  • Self parking fee: USD 49 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Hotel River North
Best Western River North
River North Best Western
Best Western Chicago
Chicago Best Western
Best Western River North Hotel Chicago
Best Western River North Hotel
Best Western River North Chicago
Best River Hotel Chicago
Best Western River North Hotel Hotel
Best Western River North Hotel Chicago
Best Western River North Hotel Hotel Chicago

Best Western River North Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 422 out of 1005 reviews" "
Rating 8 - Good. 263 out of 1005 reviews" "
Rating 6 - Okay. 155 out of 1005 reviews" "
Rating 4 - Poor. 83 out of 1005 reviews" "
Rating 2 - Terrible. 82 out of 1005 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

DEWAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

LaTisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location!
Stayed 3 nights in Oct 2024

10/10 Excellent

Bobbi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Oct 2024

8/10 Good

Rachel

Traveled with family
Liked: Amenities
Liked the central location, but it would have been nice for them to be more upfront about the $50 parking fee.
Stayed 1 night in Oct 2024

10/10 Excellent

MATTHEW

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and a comfy 4 nights spent. The staff are wonderful and Jordan was especially helpful.
Stayed 4 nights in Oct 2024

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service
The property was obviously dated, but the room was excellent! I was driving a large pickup truck and the front desk was very accommodating on allowing me to park in an adequate space. Would definitely stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Melanie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is the best, most comfortable, cleanest, family style hotel I've ever been too! The staff was amazing! My most favorite stop in the hotel was their bar/restaurant! Food delicious, great price, ( better then anywhere else in Chicago) and the most observant, welcoming, family friendly bartender Walid!
Stayed 1 night in Oct 2024

10/10 Excellent

Yves

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Ken

Business traveler
Liked: Staff & service
DNC work trip.
Work trip for the DNC. May not be the fanciest hotel but in a great spot. Lots around to walk to, a Target right across the street, we were walking around late a couple of nights, felt safe. I wish I could remember the guy's name at the desk, southern accent, he was AWESOME. THAT'S the guy you want greeting you. Give him employee of the year. One little thing I really loved about this hotel is they have 3 elevators. You're never far from one no matter where your room is. The only downside and it's not the hotel's fault, the city noise is LOUD. Non stop sirens and loud cars. Sheesh.
Stayed 1 night in Aug 2024

10/10 Excellent

TEOFILO RAFAEL GARCIA

Liked: Cleanliness, staff & service, property conditions & facilities
I was there for the Marathon 2024 weekend and it was excellent check in, Jordan was friendly and diligent, the Marathon route runs right across the street, close to everything. 10/10
Stayed 4 nights in Oct 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk gentleman and the gentleman that showed us where to park were both very helpful and friendly!
Stayed 2 nights in Oct 2024

10/10 Excellent

Gonzalo, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like that No refrigerador
Stayed 3 nights in Oct 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would come back for another stay!
Stayed 1 night in Oct 2024

8/10 Good

Donald

Stayed 1 night in Sep 2024

10/10 Excellent

Benjamín Reyes

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I will highly recommend this hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Libby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Ana

Stayed 1 night in Sep 2024

6/10 Okay

jill

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Not worth the money at all!
Stayed 1 night in Oct 2024

8/10 Good

Katherine

Traveled with family
Nice hotel well placed for walking along river walk and magnificent mile. Rooftop patio had fair view of skyscape but less than what we expected. Continental breakfast was coffee and juice UNLESS you were fortunate enough to get a VIP CARD front desk clerk, which we DID NOT get our last morning there. The housekeeper was very professional. Our room was clean, beds made and fresh towels etc throughout our 3 night stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
we had 3 young men in one room, a suite. Nice room with plenty of space. Personnel were very accommodating to us. We had one queen bed, a foldout couch, and rollaway bed.
Stayed 2 nights in Oct 2024

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is amazing. We arrived early and they let us check in anyway. Anytime we passed a staff member in the hall they either asked if we needed anything or at least said hello. There is a restaurant in the hotel that is convenient, as well as some good local choices within walking distance. They have great, easy access parking, which was very helpful. Some of the building looked a little dated or like it needed a spruce, but over all we were extremely happy with our experience and would stay again.
Stayed 5 nights in Sep 2024

4/10 Poor

Daejanay

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Chantelle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great budget hotel for downtown. Beds were really comfortable and we were able to get a goods night sleep. It’s not the fanciest of places but and clean and comfortable, good enough for what we were looking for this trip.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jonathan

Stayed 3 nights in Aug 2024