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Sonesta Simply Suites Chicago Waukegan

2.0 star property

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Photo gallery for Sonesta Simply Suites Chicago Waukegan

Exterior
1 bedroom, desk, laptop workspace, iron/ironing board
Coffee service
Full-size fridge, microwave, coffee/tea maker, cookware/dishes/utensils
BBQ/picnic area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Kitchen
  • Laundry
  • 24/7 front desk
$102
includes taxes & fees
Oct 19 - Oct 20

Explore the area

View in a map
1151 S Waukegan Rd, Waukegan, IL, 60085
  • Place, The Temporary by American Place
    ‪11 min walk‬
  • Place, Naval Base Great Lakes
    ‪5 min drive‬
  • Place, Six Flags Great America
    ‪7 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪41 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Accessible (One Bedroom Mobility / Hearing)

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed, Accessible (One Bedroom Mobility / Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (Studio)

1 bedroom, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed (Studio)

9.2 out of 10
Wonderful
(74 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Hearing Roll in Shower)

1 bedroom, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Mobility Hearing Roll in Shower)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

8.8 out of 10
Excellent
(29 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Sonesta Simply Suites Chicago Waukegan

Waukegan hotel with in-room kitchenettes
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and self parking. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and barbecue grills. Weekly housekeeping is available.
Sonesta Simply Suites Chicago Waukegan offers 122 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with premium satellite channels. Kitchenettes offer full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Waukegan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Public areas are equipped with complimentary wired and wireless Internet access. A 24-hour business center is on site. This business-friendly hotel also offers a 24-hour fitness center, barbecue grills, and a vending machine. Onsite parking is available (surcharge).

Sonesta Simply Suites Chicago Waukegan is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (USD 5 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Smooth flooring in room
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 5 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Chicago-Waukegan
Candlewood Suites Hotel Chicago-Waukegan
Candlewood Suites Chicago Waukegan Hotel Waukegan
Candlewood Suites Waukegan
Candlewood Waukegan
Waukegan Candlewood Suites
Candlewood Suites Chicago-Waukegan Hotel
Candlewood Suites Chicago Waukegan
Sonesta Simply Suites Chicago Waukegan Hotel
Sonesta Simply Suites Chicago Waukegan Waukegan
Sonesta Simply Suites Chicago Waukegan Hotel Waukegan

Sonesta Simply Suites Chicago Waukegan Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 555 out of 1001 reviews
Rating 8 - Good. 212 out of 1001 reviews
Rating 6 - Okay. 112 out of 1001 reviews
Rating 4 - Poor. 52 out of 1001 reviews
Rating 2 - Terrible. 70 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jennica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Jasmine

Liked: Cleanliness
Stayed 1 night in Jun 2025

2/10 Terrible

Brandon

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Pretty awful hotel

We stayed for three nights so that we could see our son graduate from boot camp. We normally stay in high end hotels, so we didn’t have huge expectations for this one. Sadly, the Sonesta dropped well below our low expectations. Within the first day the elevator broke down and was never fixed while we were there. Since we were on the third floor with my elderly parents, this definitely impacted our trip. Then on our last night the hot water broke. We all had to take ice cold showers on our last day. Overall the hotel experience was truly terrible. The one thing that redeemed it all was the incredible staff. They were so friendly and kind and made our crappy stay so very bearable.
Stayed 3 nights in Jun 2025

10/10 Excellent

Joseline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend, Navy base close by

It was a cute, clean and conveniently located hotel stay with amazing amenities like laundry, appliance borrowing and even a small gym available. Plenty of parking! I even noticed its pet friendly and has a cute small outdoor patio on the side of the building. The room was clean and have no complaints. This is a perfect place to stay for Navy graduation. About 7 minutes away from the Great Lakes base. Loved our stay here.
Stayed 2 nights in Jun 2025

4/10 Poor

David

Stayed 4 nights in Jun 2025

6/10 Okay

Soodabeh

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No breakfast is offered
Stayed 2 nights in Jun 2025

8/10 Good

Brianna

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
People are very nice here! Staff was knowledgeable and helpful. Rooms are a bit dated but everything was clean.
Stayed 4 nights in Jun 2025

6/10 Okay

Donald

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Klayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasantly surprised

Sometimes you don't know what to expect when staying at a hotel for the first time. The pictures always look nice but then you get there and things can be a little sketchy. I was pleasantly surprised as was my wife at the condition of the property, the friendliness of the staff, and the overall experience that we had. This is a very well maintained facility and we had a nice stay even though it was a short one. We will definitely be staying at this property again when we visit relatives in the area.
Stayed 1 night in Jun 2025

6/10 Okay

Paul

Traveled with family
Disliked: Cleanliness
Arrived about 3:50 PM and was told that I would not be able to get into the room until 4 o’clock. While I recognize the reservation is at 4 o’clock. The hotel clearly had rooms. When I went to the room, there were numerous trash bags and laundry piles in the hallway outside of rooms that had still not been taken away.
Stayed 1 night in Jun 2025

8/10 Good

Daniel

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nicely appointed rooms. Good space. We had a noisy room across from the laundry. Heavy footed. People in the room above us.
Stayed 2 nights in Jun 2025

8/10 Good

Latrice, Champaign

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very friendly and helpful, all the restaurants and shopping is located right across the street.
Stayed 1 night in Jun 2025

10/10 Excellent

Grismarli

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and quiet place to stay.
Stayed 4 nights in Jun 2025

6/10 Okay

Hector Ivan

Liked: Staff & service
The property is very dated. Carpeting was old and dirty. There was a used washing cloth up on the bathroom vanity. Cakes toothpaste in the sink. I booked the hotel since it was rated a 9.0. Truthfully it should be rated at around 6.0
Stayed 2 nights in Jun 2025

8/10 Good

Mindy

Traveled with family
Liked: Cleanliness, staff & service
Service at the front desk was amazing. The guy who checked us in was kind and very helpful. The room was okay. There were no linens for the pullout, which was a super thin mattress even just for our kid. It appears they have tried to update the air conditioner but it was not done well, with a large gap in the connection to the bedroom, making the bedroom very hot at night. The room could have been better cleaned. Dishes were left in the dishwasher, uncertain if they were cleaned or just stained. The vent in the bathroom was thick with dust that needed to be cleaned. The stay was fine for what we needed but the room could use some more attention.
Stayed 2 nights in Jun 2025

4/10 Poor

Will

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
It was decent for the price . Very nice kitchen area however the room was not clean up to standard. There was dust everywhere and dirty towels . Over all not a bad stay but the cleanliness could be much better .
Stayed 3 nights in Jun 2025

10/10 Excellent

Shakura

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Everything! It was close enough to the Navy base, Walmart and restaurants! The room was clean. The only thing is it still smells brand new and slight pet order. Nothing too serious! Overall a perfect place to stay!
Stayed 3 nights in Jun 2025

10/10 Excellent

Carlene

Stayed 3 nights in Jun 2025

10/10 Excellent

Jonathon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay here! Great location, clean, nice kitchenette to cook! Staff was great and helped with any questions I had!
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeremy, Waukegan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The front desk were respectful and very professional.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ricky

Stayed 1 night in Jun 2025

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
First room was dirty and lights didn’t work. It wasn’t even clean. We saw other peoples belongings in the room. We went to the 2nd room which was better but the futon had stains all over it. Was absolutely disgusting. The smell was horrible. Mildew carpet, and stale cigg smell Carpet nasty asf! The furniture was beat TF up. Stains on the walls. I was disappointed.
Stayed 1 night in Jun 2025

8/10 Good

Dwaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet.
Stayed 2 nights in Jun 2025

4/10 Poor

rob

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs a little update. Questionable white stains on couches. One of the lamps didn’t work.
Stayed 2 nights in Jun 2025

8/10 Good

Jerome

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good. A much better stay than what I experienced in Dallas. Only thing was a god that howled for hours but after talking to front desk, they took care of it
Stayed 2 nights in Jun 2025