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Sonesta Simply Suites Chicago Waukegan

2.0 star property

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Photo gallery for Sonesta Simply Suites Chicago Waukegan

Exterior
BBQ/picnic area
Room amenity
Full-size fridge, microwave, coffee/tea maker, cookware/dishes/utensils
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Parking available
  • Laundry
  • Pet friendly
  • Air conditioning
  • Kitchen

Explore the area

Map
1151 S Waukegan Rd, Waukegan, IL, 60085
  • Naval Base Great Lakes
    ‪6 min drive‬
  • Six Flags Great America
    ‪9 min drive‬
  • Gurnee Mills
    ‪10 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Hearing Roll in Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible (Mobility Hearing Roll in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (Studio)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed (Studio)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (One Bedroom Mobility / Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Accessible (One Bedroom Mobility / Hearing)

  • Sleeps 3
  • 1 Queen Bed

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About this property

Sonesta Simply Suites Chicago Waukegan

Waukegan hotel with in-room kitchenettes
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and self parking. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and barbecue grills. Weekly housekeeping is available.
Sonesta Simply Suites Chicago Waukegan offers 122 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with premium satellite channels. Kitchenettes offer full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Waukegan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Public areas are equipped with complimentary wired and wireless Internet access. A 24-hour business center is on site. This business-friendly hotel also offers a 24-hour fitness center, barbecue grills, and a vending machine. Onsite parking is available (surcharge).

Sonesta Simply Suites Chicago Waukegan is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (USD 5 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 5 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Chicago-Waukegan
Candlewood Suites Hotel Chicago-Waukegan
Candlewood Suites Chicago Waukegan Hotel Waukegan
Candlewood Suites Waukegan
Candlewood Waukegan
Waukegan Candlewood Suites
Candlewood Suites Chicago-Waukegan Hotel
Candlewood Suites Chicago Waukegan
Sonesta Simply Suites Chicago Waukegan Hotel
Sonesta Simply Suites Chicago Waukegan Waukegan
Sonesta Simply Suites Chicago Waukegan Hotel Waukegan

Sonesta Simply Suites Chicago Waukegan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 648 out of 1118 reviews
Rating 8 - Good. 244 out of 1118 reviews
Rating 6 - Okay. 116 out of 1118 reviews
Rating 4 - Poor. 43 out of 1118 reviews
Rating 2 - Terrible. 67 out of 1118 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Analiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Dec 2024

6/10 Okay

VICTORIA

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
You can tell just the bare minimum was done. Upon entry to the lobby the first noticeable things is how filthy the carpet is and then it gets worst as you make your way to the elevator. Thankfully the carpet on the second floor wasn’t as bad. The bathroom did not have a shower curtain. Shelving in the room was extremely dusty as well as the bedside lamps. The desk has cup rings. And the dishes in the dishwasher were not clean. The garbage disposal had a foul odor coming from it. And the recliner was broken.
Stayed 3 nights in Dec 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience was great staff were very friendly and welcoming. Bed was comfortable very clean
Stayed 4 nights in Dec 2024

2/10 Terrible

Kayla

Disliked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Jody

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2024

8/10 Good

Venkatasalam

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Dec 2024

10/10 Excellent

Sayda L

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, furniture old but other than that nice place, specially staff.
Stayed 4 nights in Dec 2024

10/10 Excellent

Raylauni

Liked: Cleanliness, staff & service, property conditions & facilities
Bowling across the street!
Stayed 1 night in Dec 2024

4/10 Poor

diamond

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just a very boring place
Stayed 2 nights in Dec 2024

6/10 Okay

Heli

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
The staff was friendly. The room had party decorations left by another guest. Had a balloon behind the recliner and streamer on the curtain. Also had a laundry basket full of dirty towels in the closet. Also found a crusty towel in a drawer. I told the front desk and they said when house keeping comes in they would take care of the towels and I did not trust it so I took all the linens off and took them down. The manger spoke with me and apologized and cleaned and brought them up. Not sure if I would stay there again.
Stayed 4 nights in Dec 2024

2/10 Terrible

Sandy Pamela

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Wilma

Stayed 3 nights in Nov 2024

2/10 Terrible

Chrisenia

Traveled with pets, Traveled with family
Disliked: Property conditions & facilities
I've stayed at this property a few years ago and but it wasn’t this bad. The lady working up front was very nice and tried her best, but… Prior to the trip I received an email for a bid to upgrade our room at a discounted rate. Upon arriving the front desk staff state she could see an amount there but it was confusing as what it meant, she stated that the morning crew didn't leave her any notes to go off of just a list of clean/unclean rooms. She stated that she was the only person working in the property that. This was Friday around 8p. I told her the extra amount she was seeing was most likely for the upgrade. Upon checking my room, it was a regular room which was fine, I just did not want to be charged extra I asked her if I would be charged and she stated I shouldn't and that they had a few upgraded room open but they were all dirty except one, which was reserved. She told me she could go clean a room for me. I told her no because in my head it would not be cleaned property if she is not housekeeping. As we checked in my partner inspected the room for cleanliness and he noticed the nightstand was dirty, but I told him I'd clean it because we were both tired. As he went to the bathroom the toilet was stopped up, a plunger was in a bag and I noticed fingerprints on the microwave, then we noticed the chair was dirty. We moved to a new room, the bed was uncomfortable. The halls smelled of smoke. We checked out the next morning and went to the Hampton across the street
Stayed 4 nights in Dec 2024

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible, don’t stay here.
Our 1st room, the garbage was full in the bathroom, empty water bottles on couch, no toilet paper, toilet wouldn’t flush right (kept clogging). Plus dirty towels in bathroom. They handed us a plunger, they would not take care of the problem. Then they proceeded to say they have been having problems with the septic. Didn’t offer a solution. Next day toilet overflowed in bathroom, they switched rooms for us. The 2nd room was dirty. The floors were dirty, dirty towels and no toilet paper. We was told that it’s an extended stay so they only clean the rooms once a week, not after every guest. So with that being said, who knows if the sheets and comforter was even clean.
Stayed 5 nights in Dec 2024

10/10 Excellent

Angeliqueca

Stayed 3 nights in Dec 2024

10/10 Excellent

MOHAMED

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent services starting at the reception desk. Very responsive and accommodating. the room is clean, and the bed is comfortable. I will be back.
Stayed 21 nights in Nov 2024

10/10 Excellent

Alexandro

Stayed 1 night in Dec 2024

10/10 Excellent

Kayla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt super homey, and had a great atmosphere !
Stayed 2 nights in Oct 2024

10/10 Excellent

Janine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the staff they were so friendly and so welcoming. I'd definitely stay here again.
Stayed 5 nights in Dec 2024

4/10 Poor

Duanna

Stayed 1 night in Dec 2024

6/10 Okay

Kendel

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
THE STAFF WAS GREAT. The room was PICKED UP but the room was a little disappointing in that the toilet didn't work and the walls needed painting. The room could have been cleaner but I am one who looks behind furniture for Cobb webs and such. Overall not a bad experience. Not a good experience outside of the staff service and customer service. Also wish they had a smoking room.
Stayed 3 nights in Dec 2024

6/10 Okay

charvis

Stayed 1 night in Dec 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Room right by front desk
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic accomodations with friendly and thoughtful service.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Nov 2024