Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Self parking is free. Other amenities include WiFi in public areas, concierge services, and dry cleaning. Change of bedsheets is available on request.
Chicago Marriott Northwest offers 295 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 32-inch Smart televisions come with premium digital channels, pay movies, and Netflix. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.
In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is available for a surcharge. This business-friendly hotel also offers gift shops/newsstands, tour/ticket assistance, and a garden. Concierge services and wedding services can be provided. Onsite self parking is complimentary.
Chicago Marriott Northwest is a smoke-free property.
Chicago Marriott Northwest has a restaurant on site.
Room service (during limited hours) is available.
Languages
English
Property amenities
Internet
Available in all rooms: WiFi (USD 6.95 per day)
Available in some public areas: WiFi (USD 6.95 per night)
Parking and transportation
Free self parking on site
Free RV/bus/truck parking on site
Wheelchair-accessible parking and van parking available
Food and drink
A bar/lounge
A coffee shop/cafe
A restaurant
Family friendly
In-room crib
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Porter/bellhop
Tour and ticket assistance
Wedding services
Outdoors
Garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Grab bar near toilet
Height-adjustable showerhead
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Stair-free path to entrance
Transfer shower
Visual fire alarm
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchair-width doorways
More
1 building
8 floors
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
No plastic coffee stirrers
Rooftop garden
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Blackout drapes
Down comforter
Free crib
Hypo-allergenic bedding
Pillowtop mattress
Premium bedding
Bathroom
Designer toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
32-inch smart TV with premium digital channels
Netflix
Pay movies
Food and drink
Coffee/tea maker
Limited room service
Refrigerator
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Energy-saving switches in guestrooms
Free weekday newspapers
Iron/ironing board
Phone
Recycling
Safe
Water-efficient showers
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 3 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Renovations and closures
The following facilities or services will be unavailable from February 6 2025 to April 30 2025 (dates subject to change):
One of the bars/lounges
Dining venue(s)
Fitness facilities
Laundry facilities
Swimming pool
The property will be renovating from March 7 2025 to May 31 2025 (completion date subject to change). The following areas are affected:
Bar/lounge
Dining venue(s)
Hallway
Laundry facilities
Lobby
Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.
Access methods
Staffed front desk
Pets
Pets not allowed
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for in-room wireless internet: USD 6.95 per day (rates may vary)
Fee for wireless internet in public areas: USD 6.95 per night (rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Chicago Marriott Northwest
Chicago Marriott Northwest Hotel
Marriott Northwest Chicago
Hoffman Estates Marriott
Marriott Hoffman Estates
Marriott Hotel Hoffman Estates
Chicago Marriott Northwest Hotel Hoffman Estates
Chicago Marriott Northwest Hoffman Estates
Chicago Marriott Northwest Hotel
Chicago Marriott Northwest Hoffman Estates
Chicago Marriott Northwest Hotel Hoffman Estates
Chicago Marriott Northwest Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I enjoyed the hotel, however had a couple of snags throughout my stay. I purchased two rooms 6 months ago and upon arrival found that one room was on the first floor and another was on the 6th floor. The hotel is working on renovations and the upper levels are brand new, but the first level is run down. The room on the 6th floor was beautiful, but the Air Conditioning didn’t work and wouldn’t go below 74 degrees. I called the front desk that night and they stated that the following morning it would be addressed. The next day, I had been away for the majority of the day at a conference and was hoping the issue would be resolved by the time I got back. Upon return, I found that the room temperature remained the same and was unsure if anyone had been by to fix the AC unit/temperature controls. I called front desk again, and a very kind man came by and verified that the issue had been assessed but that they couldn’t repair the unit at that time because it required more than just a simple fix. The gentlemen figured out another room for me on the 7th floor and verified the AC unit ran smoothly before leaving. I was very appreciative of that. Staff was wonderful and very accommodating and they are what made our stay pleasant.
The hotel was clean and located close to
The now arena along with shops and some restaurants. The only downfall was that they overbooked and changed my reservation from a king bed with sleeper sofa to a room with two double beds. We were not as comfortable as we would’ve been in our original selection. The front desk simply told us that they overbooked and could do nothing about it. I wished they would’ve asked before changing the room
Especially because I paid for my booking upfront. They did not offer a credit or a discount either. I think it would’ve been the polite thing to do.
The property is beautiful with all newly upgraded rooms. However, we actually left early due to how uncomfortable the beds were. I must say I have never had this experience in ANY hotel I’ve stayed at. The rooms have a single mattress on a platform base. I’m sure this was part of the problem. For reference we had 2 queen beds in our room, and they both felt similar to a stuffed cot.