Chicago Marriott Oak Brook

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chicago Marriott Oak Brook

Front of property
55-inch Smart TV with cable channels, TV, Netflix
Meeting facility
Lobby
Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Housekeeping
  • Laundry
  • Room service
  • Gym
  • Breakfast available

Explore the area

Map
1401 W 22nd St, Oak Brook, IL, 60523
  • Oakbrook Center Mall
    5 min walk
  • Drury Lane Theater
    3 min drive
  • Oak Brook Golf Course
    4 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    22 min drive

Room options

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 2 Queen Beds

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 1 King Bed

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Club Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

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About this property

Chicago Marriott Oak Brook

3.5-star Oak Brook hotel with restaurant
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and conference space. Housekeeping is available on request.
Chicago Marriott Oak Brook offers 339 air-conditioned accommodations with DVD players and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Oak Brook hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 11040 square feet (1026 square meters) include conference space. This Art Deco hotel also offers a 24-hour fitness center, a terrace, and a vending machine. Concierge services and wedding services can be provided. Onsite self parking is complimentary.

Chicago Marriott Oak Brook is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 11 AM.
1401 West - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Starbucks - This coffee shop serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 1401 West
  • Starbucks

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • TV in common areas

Family friendly

  • DVD player
  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 11,040 square feet of conference space
  • 14 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Elevator (48 inch wide door)
  • Grab bar near toilet (22 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1969
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • DVD player
  • Netflix
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from November 17 2023 to January 31 2025 (completion date subject to change). The following areas are affected:
  • Hallway
  • Lobby
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10 to 20 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago Marriott Oak Brook
Chicago Marriott Oak Brook Hotel
Marriott Oak Brook Chicago
Oak Brook Chicago Marriott
Chicago Marriott Oak Brook Hotel Oak Brook
Marriott Oak Brook
Oak Brook Marriott
Chicago Marriott Oak Brook Hotel
Chicago Marriott Oak Brook Oak Brook
Chicago Marriott Oak Brook Hotel Oak Brook

Chicago Marriott Oak Brook Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 478 out of 1001 reviews" "
Rating 8 - Good. 289 out of 1001 reviews" "
Rating 6 - Okay. 125 out of 1001 reviews" "
Rating 4 - Poor. 61 out of 1001 reviews" "
Rating 2 - Terrible. 48 out of 1001 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Olga

Stayed 1 night in Aug 2024

10/10 Excellent

Walter

Stayed 4 nights in Aug 2024

2/10 Terrible

Raifeh

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
This property had so many events during the weekend. It was so noisy during the night and the morning. I had kids with me that couldn’t sleep from all the noise.
Stayed 3 nights in Aug 2024

4/10 Poor

Phoenicia

Disliked: Cleanliness, staff & service, property conditions & facilities
We got bloody sheets I know the convention was going on I asked to change my room because it was at the end of the hallway. They had the stairs, which I felt like it was a safety issue for me, but they were didn’t change room room was musty mildew, and it was under construction.
Stayed 4 nights in Aug 2024

10/10 Excellent

Thomas, Caledonia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice upscale hotel at a decent price.
Stayed 1 night in Aug 2024

2/10 Terrible

Thomas

Business traveler
Bad stay
Checking into room that was not clean and even had mold on the ceiling and then got moved to a room that was “renovated” however the shower drains were above the floor so all the water just drains into the floor of the main room. Pretty bad overall for a Marriott name hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Jovancho, Wallington

Disliked: Amenities
Na
Stayed 1 night in Aug 2024

10/10 Excellent

Aaron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, nice beds and rooms, clean. Area is a bit far from attractions
Stayed 3 nights in Aug 2024

6/10 Okay

Dorian

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
Oakbrook shopping and food choices are wonderful. The hotel could use a face lift. The carpets are dated with multiple stains. Additionally, the plumbing backed up causing our floor to smell of sewage ( you know). The staff responded quickly to the concerns we put forth which made things much better overall.
Stayed 2 nights in Aug 2024

6/10 Okay

Monica Latreese, CHICAGO

Liked: Cleanliness
Everything was out dated in the hotel, customer care was average nothing special. Don’t give you attention right away. Housekeeping did not pay attention to details such as hand soap, lotion, Kleenex.
Stayed 3 nights in Aug 2024

6/10 Okay

Michele

Was told about continental breakfast but didn’t tell us we didn’t get it for free. Got a $40 bill. Not cool
Stayed 3 nights in Aug 2024

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Aug 2024

8/10 Good

Naheed

Liked: Cleanliness, staff & service
Property is clean and well maintained. Rooms are ok. Bath tub water wasnt draining well, kept backing up. Washroom area is small.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jacklynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

danjer

Business traveler, Traveled with family
Disliked: Property conditions & facilities
Not very nice
Stayed 2 nights in Jul 2024

6/10 Okay

Henrietta

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Katrina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jacqueline

Stayed 2 nights in Jul 2024

4/10 Poor

mary, Lithia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs updated decorating. Shabby. Bathroom smelled. Very limited of items for sale. No room cleaning unless requested. Towels threadbare. Can’t get the cocktail you want from room service. You must take what they jam down your throat. Housekeeping overseer pushy and mouthy when I was 15 minutes late for check out after I had informed front desk. Threatened me with an extra charge. Breakfast buffet underwhelming. LOVED THE STARBUCKS
Stayed 3 nights in Jul 2024

10/10 Excellent

Karen, Clinton Township

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
upgraded room was awesome, liked that the food was great when I didn't want to go out.
Stayed 6 nights in Jul 2024

6/10 Okay

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I felt this property needed an update, I was told by another guest that the hotel was upgrading and I did hear work going on Friday afternoon. I would not stay unless you booked an updated room. The bathroom was tiny, the furniture was outdated, and the decor was old. The staff was very nice at check-in, but as a Bonvoy member I would have thought I would have been given a better room.
Stayed 2 nights in Jul 2024

10/10 Excellent

Leslie

Stayed 1 night in Jul 2024

8/10 Good

Karen, Clinton Township

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

2/10 Terrible

Hayley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2024