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Chicago Southland Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chicago Southland Hotel

Reception
Standard Room, 2 Queen Beds | Premium bedding, desk, blackout drapes, iron/ironing board
Suite | Premium bedding, desk, blackout drapes, iron/ironing board
Front of property
Indoor pool

Reviews

7.2 out of 10

Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Parking included
  • Air conditioning
  • 24/7 front desk
  • Gym

Explore the area

Map
4375 Frontage Road, Oak Forest, IL, 60452
  • Advocate South Suburban Hospital
    7 min drive
  • Oak Hill Park
    9 min drive
  • Gaelic Park
    11 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    49 min drive

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, desk, blackout drapes, iron/ironing board

Junior Suite

  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

Single Room, 1 Queen Bed, Accessible

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite

Suite | Premium bedding, desk, blackout drapes, iron/ironing board

Suite

  • Sleeps 5
  • 2 Queen Beds OR 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express & Suites Chicago - Oak Forest, an IHG Hotel

Breakfast included
Free WiFi
24/7 front desk
4.5 out of 5, Wonderful, (146)
Holiday Inn Express & Suites Chicago - Oak Forest, an IHG Hotel

About this property

Chicago Southland Hotel

3-star Oak Forest hotel with free weekday breakfast
This smoke-free hotel features a 24-hour fitness center, a conference center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and a 24-hour front desk.
Chicago Southland Hotel offers 59 accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Oak Forest hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site.

Chicago Southland Hotel is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Plus Chicago Southland
Best Western Plus Chicago Southland Hotel
Best Western Plus Chicago Southland Hotel Oak Forest
Best Western Plus Chicago Southland Oak Forest
Best Western Plus Southland Chicago
Best Western Southland Chicago
Best Western Chicago Southland Hotel
Best Western Chicago Southland
Chicago Southland Hotel Hotel
Best Western Chicago Southland
Chicago Southland Hotel Oak Forest
Chicago Southland Hotel Hotel Oak Forest

Chicago Southland Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 304 out of 1040 reviews" "
Rating 8 - Good. 324 out of 1040 reviews" "
Rating 6 - Okay. 177 out of 1040 reviews" "
Rating 4 - Poor. 125 out of 1040 reviews" "
Rating 2 - Terrible. 110 out of 1040 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Room was without an iron or ironing board! Curtains would not close completely!
Stayed 1 night in Aug 2024

4/10 Poor

Ralphael

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well, to start off, the first room, had dirty sheets, a major hole in the wall, no towels, and the desk lights didnt work. The second room had cigarette burns on the sheets, but they were washed. The cable didnt work but someone came and fixed it 30 minutes later.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jerimy

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Telly

Stayed 1 night in Aug 2024

6/10 Okay

thomas

Traveled with family
Liked: Staff & service
August 17th chicago trip.
We came to the property for saturday stayed 1 night. it was ok went for a swim the pool i would say 6 out of 10 rating.
Stayed 1 night in Aug 2024

10/10 Excellent

Reese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
More Than Disappointing
The exterior of the hotel wasn't great, but the interior was worse. Even the carpet by the front desk was dirty/unswept. Our room was dirty, as well, with noticeable stains on the walls and ceilings. If it hadn't been ao late, ai would have asked for a refund and gone elsewhere. We were disappointed to find the advertised indoor pool out of commission (with no apparent work happening) the entire time we were there. Then, we noticed there were only sheets on the bed and no comforters or other blankets - just a fitted sheet and flat sheet. When we called down to the desk to remedy the situation, they said there were no more blankets or comforters in the hotel. What?! Who runs a hotel with only sheets on beds and no blankets available? In the morning at breakfast, the disappontment continued - no hot food at all and the few items they had (cereal, small packaged muffins, small packaged bagels, etc.) out were very low in stock, as well as poor quality. The tables were dirty/sticky and we killed 5 ants just while trying to eat. It was just gross. The desk clerk was on the phone with a friend or someone she knew the entire time and spent zero time tidying the breakfast area. As we were leaving to checkout, someone had spilled something in the small elevator and most of the floor was sticky. When I told the front desk, she acted as if she already knew. I would notnrecommend to anyone, ever.
Stayed 1 night in Jul 2024

10/10 Excellent

Jackie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room for the price!
Stayed 1 night in Aug 2024

6/10 Okay

Niki

Disliked: Cleanliness, property conditions & facilities
Iron was missing. Fridge had a towel in it and leaked water on the floor. 'Breakfast' was non exhistent. Weed smells came through the wall. Pillows were few and small ( think couch throw pillows from dollar tree). I guess you get what you pay for so
Stayed 3 nights in Aug 2024

2/10 Terrible

Yolanda

Traveled with family and small children, Business traveler
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Too much to type but just No!
Stayed 1 night in Aug 2024

2/10 Terrible

Yenia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Cynthia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I need a refund. It was infested with bugs
Stayed 3 nights in Aug 2024

6/10 Okay

Kyle

Liked: Staff & service
Uncomfortable stay
Room I stayed in smelled horrible. Mildew smell throughout room. Had to buy deodorizer for the carpet to endure my stay in room. Towels dingy
Stayed 2 nights in Jul 2024

2/10 Terrible

Elvin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Brett

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Our door didn’t lock. Toilet leaked. Overall very dirty.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we arrived asked if we could check in early, they said it might not be ready yet. The pool was out of service, ice machine out of service and we didn’t even get the room we booked. They said our suite was out of service. When we came into the room we had no towels and the couch was wet from them cleaning it from possibly puke.
Stayed 1 night in Jul 2024

2/10 Terrible

D. Alan

Disliked: Cleanliness, staff & service, property conditions & facilities
True Definition of DIRTY blood stains on the bed sheets, Expedia didn't help me get my money back !
Stayed 1 night in Jul 2024

10/10 Excellent

Vladimir

Stayed 1 night in Jul 2024

6/10 Okay

Angel

Disliked: Amenities, property conditions & facilities
The lady was nice when she finally got to the desk.
Stayed 1 night in Jul 2024

10/10 Excellent

Vladimir

Stayed 1 night in Jul 2024

2/10 Terrible

JACQUELYN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel ever
Stayed 2 nights in Jul 2024

10/10 Excellent

Angela

Stayed 1 night in Jul 2024

2/10 Terrible

Lucas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024