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citizenM Chicago Downtown

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for citizenM Chicago Downtown

Terrace/patio
Terrace/patio
View from property
Property entrance
Room, 1 King Bed, City View | View from room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • Free WiFi

Explore the area

Map
80 East Wacker Place, Chicago, IL, 60601
  • Michigan Avenue
    1 min walk
  • Chicago Riverwalk
    2 min walk
  • Chicago Theatre
    4 min walk
  • Chicago, IL (MDW-Midway Intl.)
    32 min drive

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, City View

  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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The price is $149
per night
$175 total
includes taxes & fees
Jan 6 - Jan 7
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About this property

citizenM Chicago Downtown

4-star hotel in Downtown Chicago
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Chicago Downtown offers 280 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 4-star property consist of a 24-hour business center, 3 meeting rooms, and coworking spaces.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and express check-in.

CitizenM Chicago Downtown is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
CanteenM - open 24/7 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • CanteenM - open 24/7

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Citizenm Chicago Chicago
CitizenM Chicago Downtown Hotel
CitizenM Chicago Downtown Chicago
CitizenM Chicago Downtown Hotel Chicago

citizenM Chicago Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1763 out of 2390 reviews" "
Rating 8 - Good. 409 out of 2390 reviews" "
Rating 6 - Okay. 116 out of 2390 reviews" "
Rating 4 - Poor. 50 out of 2390 reviews" "
Rating 2 - Terrible. 52 out of 2390 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jamie Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

xavier ruben

Traveled with partner
Liked: Staff & service, property conditions & facilities
Hotel perfect for singles or young couples. Hotel room was beautiful but way too small.
Stayed 3 nights in Sep 2024

10/10 Excellent

Roy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room is small but fine for 2 people. There is an iPad controlling lighting & the TV. King bed was firm & comfortable. The shower is great. instant hot water. Nice light blocking blind. Good location. We didn’t eat there as we were out very early each day of the 3days we were there.
Stayed 3 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Ashur

Stayed 1 night in Sep 2024

2/10 Terrible

RUTH D

Stayed 3 nights in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Karmyne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would come back again definitely
Stayed 2 nights in Sep 2024

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Gevorg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Joseph C

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cool hotel and concept. The staff who were there were friendly but there were delays in checkin due to rooms not being cleaned on time. The hotel seemed understaffed, again the staff there during our stay did their best to manage a backlog of guests waiting for checkin
Stayed 1 night in Aug 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over experience was excellent 👌
Stayed 3 nights in Sep 2024

10/10 Excellent

Ysabella M., Portland

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel!
Stayed 5 nights in Jul 2024

8/10 Good

Ashley

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Sep 2024

8/10 Good

Elcyon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for a weekend. More like a hostel than a hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Pablo L Velazquez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

DEbony

Stayed 2 nights in Jun 2024

6/10 Okay

Riyad, Appleton

Traveled with family
Disliked: Staff & service
I did not care for the hotel at all. It might be ok for young, mobile, and single guest. Room was tiny, furniture lay out is too tight to the point that one side of the bed was against the wall. It might sound good but in practice, your partner need to jump over you to go to the bath room at night. Everything is based on a pad and tech. Light switches and curtain controls were confusing. Very good location . Very few staff were friendly . Most were like robots in line with the hotel theme of using tech.
Stayed 2 nights in Sep 2024

8/10 Good

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun and trendy hotel. I will be back!
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Graham

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the tablet controlled room.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dajhiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything 10/10
Stayed 2 nights in Sep 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One the best hotels to stay at in Chicago
We love coming to CitizenM the rooms may be small but its just a different vibe. The Workers are all super nice and will help with anything. They are just amazing with everything. There patio on the 4th floor is stunning and has a really nice view of Michigan ave.
Stayed 2 nights in Sep 2024