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citizenM Chicago Downtown

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for citizenM Chicago Downtown

Terrace/patio
Room, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Bathroom shower
Interior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym

Explore the area

Map
80 East Wacker Place, Chicago, IL, 60601
  • Michigan Avenue
    1 min walk
  • Chicago Riverwalk
    2 min walk
  • Chicago Theatre
    4 min walk
  • Chicago, IL (MDW-Midway Intl.)
    32 min drive

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, City View

  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

River Hotel

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (3556)
The price is $196
per night
$230 total
includes taxes & fees
Dec 6 - Dec 7
River Hotel

About this property

citizenM Chicago Downtown

4-star hotel in Downtown Chicago
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Chicago Downtown offers 280 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 4-star property consist of a 24-hour business center, 3 meeting rooms, and coworking spaces.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and express check-in.

CitizenM Chicago Downtown is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
CanteenM - open 24/7 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • CanteenM - open 24/7

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Citizenm Chicago Chicago
CitizenM Chicago Downtown Hotel
CitizenM Chicago Downtown Chicago
CitizenM Chicago Downtown Hotel Chicago

citizenM Chicago Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1676 out of 2277 reviews" "
Rating 8 - Good. 391 out of 2277 reviews" "
Rating 6 - Okay. 110 out of 2277 reviews" "
Rating 4 - Poor. 50 out of 2277 reviews" "
Rating 2 - Terrible. 50 out of 2277 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kayla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and comfortable
Stayed 2 nights in Aug 2024

10/10 Excellent

claudia m

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Rooms are too small
Stayed 3 nights in Aug 2024

10/10 Excellent

Hydeia JaMae

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is nice, quiet, in the middle of everything walking distance and sooooo pretty.
Stayed 3 nights in Aug 2024

10/10 Excellent

Luis

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked how the hotel was right downtown, steps to the river and magnificent mile. The staff were very helpful (thank you An) and it was very clean. Even though the rooms were on the smaller side, it had more than enough space for a 4 night stay. Loved the upscale and modern finishes. Was really neat using my iPhone and the CitizenM app to control the blinds, lights and tv. Would definitely go back and to any other location in the world. Please come to Toronto!!!
Stayed 4 nights in Aug 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Marcos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greatest Hotel in Downtown Chicago!
Stayed 3 nights in Aug 2024

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Aug 2024

8/10 Good

Stacy, Weymouth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is clean, quiet, and right in the heart of the city. We walked pretty much to every place we wanted to visit. The rooms are very small but very clean and have every amenity. The bed was comfortable. The gym is fantastic and well equipped. My only complaint is that the bathrooms have frosted glass walls which did not provide much privacy.
Stayed 3 nights in Aug 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Ali

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in downtown Chicago near the Riverwalk. There is a walking distance to lots of sightseeing locations. Obviously busy area. There is no parking available at the hotel. Finding Parking is a bit of headache if you are not familiar with the area. overnight parking costs $50-60. The hotel is modern and clean. There is a self checking-in system to pick room. Our Room was cozy however super tiny. The room was equipped with lots of fancy gadgets to change ambient colours, adjust blinds, etc.. we had one of upper level rooms on west side however view was masked by other adjacent building.
Stayed 1 night in Aug 2024

10/10 Excellent

Tracie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is low key on the grid The art working is amazing. The staff friendly and drinks were great. The rooms provide a personal and comfortable environment. Would stay again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dana De

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Alexis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so unique and cute! The rooms are a little on the smaller side, but very functional for 1-2 people. The room is controlled by an iPad which is really cool, and offers blackout curtains as well as day ones for a really cozy sleep.
Stayed 1 night in Aug 2024

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Jerrard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to book a hotel last minute the night before my flight to the states and found this amazing property. Very affordable and reasonable price with new, clean and technologically advanced facilities. Room was made up beautifully with complimentary drinks tickets due to the occasion being our anniversary. Absolutely cannot recommend more. Nothing to complain about! Thank you!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Carissa, Worcester

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Artsy Green and conscience
Stayed 3 nights in Aug 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Salin

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for 2 nights and absolutely loved it
Stayed 2 nights in Aug 2024

10/10 Excellent

Shana, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Kristy, Meridianville

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Please note that these rooms are really small. They’re perfect for one person. All the staff were nice except for one male bartender/dining room host. He didn’t acknowledge my husband nor my presence, but make sure people of a different race were well tended too. (We’re African American) I did like that we didn’t have to worry about our valuables being stolen when they cleaned the room. I would suggest getting a lint buster for the stuffed guy sitting on the bed.
Stayed 4 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024