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citizenM Chicago Downtown

4.0 star property

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Photo gallery for citizenM Chicago Downtown

Terrace/patio
Interior
Interior
Room, 1 King Bed, City View | View from room
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
80 East Wacker Place, Chicago, IL, 60601
  • Michigan Avenue
    ‪1 min walk‬
  • Chicago Riverwalk
    ‪2 min walk‬
  • Millennium Park
    ‪5 min walk‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, City View

  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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The price is $391 total
includes taxes & fees
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About this property

citizenM Chicago Downtown

4-star hotel in Downtown Chicago
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Chicago Downtown offers 280 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 4-star property consist of a 24-hour business center, 3 meeting rooms, and coworking spaces.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and express check-in.

CitizenM Chicago Downtown is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
CanteenM - open 24/7 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • CanteenM - open 24/7

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (60 inch wide door)
  • Hand-held showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Citizenm Chicago Chicago
CitizenM Chicago Downtown Hotel
CitizenM Chicago Downtown Chicago
CitizenM Chicago Downtown Hotel Chicago

citizenM Chicago Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2353 out of 3120 reviews
Rating 8 - Good. 501 out of 3120 reviews
Rating 6 - Okay. 140 out of 3120 reviews
Rating 4 - Poor. 59 out of 3120 reviews
Rating 2 - Terrible. 67 out of 3120 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

kyle

Stayed 1 night in Mar 2025

10/10 Excellent

Le'Osha

Stayed 1 night in Feb 2025

10/10 Excellent

Yaroslav

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hidden gem downtown Chicago.
Stayed 2 nights in Feb 2025

10/10 Excellent

Karl, Monee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty funky place that is atypical to most hotels. The room is small, so be aware of this if you have a lot of luggage. The ambiance and the vibe skews to a younger crowd, but my girlfriend and I, (56 and 60 respectively) thought it was cool. The iPad controller was on point. We had a choice of views or quietness, which we appreciated.
Stayed 1 night in Feb 2025

10/10 Excellent

Ariel D

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the design choices at this location. The staff was friendly, and I appreciated the luggage storage. It allowed me to continue to explore the city until my evening flight.
Stayed 2 nights in Feb 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and many options for food in a short distance
Stayed 5 nights in Jan 2025

10/10 Excellent

Melvin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, amenities, property conditions & facilities
Exactly the same as one I started in previously m. Very charming.
Stayed 1 night in Feb 2025

10/10 Excellent

Brenton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 1 night in Jan 2025

10/10 Excellent

Harold William Scott

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nope
Stayed 2 nights in Feb 2025

10/10 Excellent

Shyam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

oriyomi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best have ever stay
Stayed 3 nights in Feb 2025

10/10 Excellent

corina

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Mudit

Totally worth it. One of the best gyms and super comfortable and techy rooms
Stayed 2 nights in Feb 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Rickey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! My new go to hotel when in Chicago.
Stayed 5 nights in Feb 2025

8/10 Good

Jouleono, New haven

Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I meet a young name Mike that was working the bar and he was a great help, also very nice, the only down side about the hotel was some of the stuff didn’t tell us about where we can get into the building for the Parking
Stayed 3 nights in Feb 2025

10/10 Excellent

Miyann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Malik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Jayden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jacqueline, Norcross

Great property and stay. Will return.
Stayed 1 night in Feb 2025

10/10 Excellent

Angelique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place rooms are a lot smaller than what the picture give but overall nice place great decor
Stayed 2 nights in Feb 2025

10/10 Excellent

Jaden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area and so much to do!
Stayed 2 nights in Feb 2025

10/10 Excellent

AJ

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and good pricing.
Stayed 3 nights in Feb 2025