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Suburban Studios Arlington Heights – Elk Grove

2.0 star property

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Lobby sitting area
Premium bedding, down comforters, pillowtop beds, desk
Premium bedding, down comforters, pillowtop beds, desk
Standard Room, 2 Queen Beds | Premium bedding, down comforters, pillowtop beds, desk
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Laundry
  • Pet friendly
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

Map
2120 South Arlington Heights Rd, Arlington Heights, IL, 60005
  • OSHA Training Institute
    ‪4 min walk‬
  • Northwest Community Hospital
    ‪5 min drive‬
  • Woodfield Mall
    ‪6 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, Balcony

Premium bedding, down comforters, pillowtop beds, desk

Suite, Balcony

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 2 Queen Beds

  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Wet Bar, Living Room)

Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 King Bed with Sofa bed (Wet Bar, Living Room)

  • 422 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Efficiency)

Premium bedding, down comforters, pillowtop beds, desk

Room, 2 Double Beds, Accessible, Non Smoking (Efficiency)

  • Sleeps 4
  • 2 Double Beds

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Room, 1 King Bed, Accessible, Non Smoking

  • 422 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

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Exterior

Comfort Inn & Suites Arlington Heights - Schaumburg

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.0 out of 5, Very Good, (1002)
The price is $73
per night
$82 total
includes taxes & fees
Feb 26 - Feb 27
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About this property

Suburban Studios Arlington Heights – Elk Grove

Arlington Heights hotel with free in-room WiFi
This smoke-free hotel features a business center, laundry facilities, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, a computer station, a lobby fireplace, and ATM/banking services are onsite.
Suburban Studios Arlington Heights – Elk Grove offers 125 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. This business-friendly hotel also offers a vending machine, multilingual staff, and a fireplace in the lobby. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in August 2023.

Suburban Studios Arlington Heights – Elk Grove is a smoke-free property.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Things to do

  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1986
  • Fireplace in lobby
  • Renovated entire property - August 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 5.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 5.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is not required for transportation to and from this property

Property is also known as

Arlington Heights Holiday Inn Express
Comfort Inn Arlington Heights O'Hare
Holiday Inn Express Hotel Arlington Heights
Arlington Heights Holiday Inn
Holiday Inn Arlington Heights
Comfort Inn Arlington Heights Chicago Hotel
Comfort Inn Arlington Heights O'Hare Airport
Suburban Studios Arlington Heights – Elk Grove Hotel
Comfort Inn Arlington Heights Chicago O'Hare Airport
Suburban Studios Arlington Heights – Elk Grove Arlington Heights

Suburban Studios Arlington Heights – Elk Grove Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 329 out of 1002 reviews
Rating 8 - Good. 286 out of 1002 reviews
Rating 6 - Okay. 143 out of 1002 reviews
Rating 4 - Poor. 106 out of 1002 reviews
Rating 2 - Terrible. 138 out of 1002 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff so helpful
Stayed 2 nights in Oct 2024

2/10 Terrible

Aleshia

Traveled with family
Disliked: Cleanliness
Stayed 1 night in Oct 2024

6/10 Okay

AMANDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Wilen, De Pere

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Katarina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff so nice and friendly, special praise for Steve, everything clean and tidy as in the pictures All recommendations for this accommodation!
Stayed 4 nights in Oct 2024

4/10 Poor

Madison

Traveled with partner, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Staff was pretty rude. The room did not have towels or sheets for the pull out bed along with no pillow for it. They gave us a room where the halls were being painted so the room smelled like paint thinner.
Stayed 2 nights in Oct 2024

2/10 Terrible

Caroline

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt seriously unsafe at this property. Scary people all over the property. Blood on the duvet. Shower didn’t drain. Clicking noises all night. Someone pulled the fire alarm. Loud blaring buzzer at the front desk that goes off every 30 minutes. Shocked I did not get bed bugs.
Stayed 2 nights in Oct 2024

6/10 Okay

Andres

Disliked: Property conditions & facilities
Carpet very dirty and the bathroom tub was very gross had to clean it myself.
Stayed 1 night in Oct 2024

6/10 Okay

Yashwanth

Liked: Staff & service
Lot of smoking in the area. Even non smoking room smelled of cigarettes.
Stayed 1 night in Oct 2024

10/10 Excellent

Miguel

Stayed 2 nights in Sep 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Abedur

Disliked: Cleanliness, staff & service, property conditions & facilities
Room smelled. There was construction going on in the morning in the hallway.
Stayed 2 nights in Sep 2024

2/10 Terrible

Kevin

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Given notice to check out by 8:00 on our last day because of work in the hall. No offer to have a different room Chair was broken. Coffee put out for us in the morning but they had no cups Questionable people hanging around the front and in parking lot at night. Refrigerator not working properly.
Stayed 5 nights in Sep 2024

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Would not recommend. Room smelled weird. Was put on a floor that I’m assuming was being renovated so the hallway had damage everywhere. There wasn’t an ice machine. The front desk guy was very nice but he knocked on our door 40 min before checkout to ask if we needed to book another stay? I’ve never had that happen before. Every-time id go to the parking lot there would be random people out there. My room had a small kitchen space which was nice but they didn’t provide literally anything but two plastic cups. Bathtub was dirty. There’s literally nothing you get from this hotel but a bed to sleep on. Which at that point it’s still not worth it for the price
Stayed 2 nights in Aug 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was not as advertised. Checking in, they messed up our reservation. We booked 2 rooms side by side. They had one. They ended booking the second room 6 rooms down the hall. I had children with me, that’s why I needed side by side rooms. Both room were in poor condition. First room had what seriously looked like blood smeared in the lampshade. There was more of the dried substance on the cord of the hair dryer in the bathroom. There was a chip in the bath tub that was rusting and rust around the drainage hole. The second room had a piece of the carpet cut out and nothing covering it. The bathtub did not drain so the water filled the tub after showering. There was no bath towels in the bathroom. Went to the front desk to tell them and they handed us only hand towels and said cleaning people have left for the day. Website said there was breakfast but when asked in the morning, front desk clerk said they only had coffee. Horrible experience. Would never recommend this place to anyone.
Stayed 1 night in Aug 2024

10/10 Excellent

Tolya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again! Thank you :)
Stayed 1 night in Aug 2024

6/10 Okay

Mozhgan

Traveled with family
Liked: Staff & service
This property needs remodeling and organization Management is weakened.
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horror movie con stay.
Front desk guy was awesome and friendly! Room was great for all our needs even for pets. Definitely coming back to this hotel again when im in town 2 thumbs up 👍
Stayed 2 nights in Aug 2024

10/10 Excellent

Slobodan

Stayed 1 night in Aug 2024

6/10 Okay

Maria

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
A bit run down
Stayed 2 nights in Jul 2024

8/10 Good

Ross

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Abdul

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great. One thing I dislike is that our check out time is at 11 but we got house keeping knocking at our door, like 20 mins before time. If we were running late that is understandable, but we were not.
Stayed 1 night in Jul 2024