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Best Western Chicago - Downers Grove

2.5 star property

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Photo gallery for Best Western Chicago - Downers Grove

Lobby
Outdoor pool, sun loungers
Reception
Free self parking
Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed) | Private kitchenette | Fridge, microwave, coffee/tea maker

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Housekeeping
  • Gym
$88
includes taxes & fees
Oct 2 - Oct 3

Explore the area

View in a map
3010 Finley Rd, Downers Grove, IL, 60515
  • Place, Yorktown Shopping Center
    ‪19 min walk‬
  • Place, Morton Arboretum
    ‪4 min drive‬
  • Place, College of Dupage
    ‪6 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(20 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(60 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(130 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(32 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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About this property

Best Western Chicago - Downers Grove

Downers Grove hotel with restaurant
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Best Western Chicago - Downers Grove offers 120 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Best Western Chicago - Downers Grove features an outdoor pool and a fitness center. The hotel offers a restaurant. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. Event facilities measuring 800 square feet (74 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary uncovered self parking is available on site.

Best Western Chicago - Downers Grove has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Best Western Chicago - Downers Grove has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 800 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from June to September
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Downers Grove
Comfort Inn Hotel Downers Grove
Best Chicago Downers Grove
Comfort Inn Downers Grove Lombard
Best Western Chicago Downers Grove
Best Western Chicago - Downers Grove Hotel
Best Western Chicago - Downers Grove Downers Grove
Best Western Chicago - Downers Grove Hotel Downers Grove

Best Western Chicago - Downers Grove Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 854 out of 1532 reviews
Rating 8 - Good. 369 out of 1532 reviews
Rating 6 - Okay. 158 out of 1532 reviews
Rating 4 - Poor. 73 out of 1532 reviews
Rating 2 - Terrible. 78 out of 1532 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You need to stay here if you're visiting Chicago!!

Magnificent!!!!!!!!!!!! Everything was perfect, room chills down to ICE COLD which is essential for me as I have horrendously painful Migraines frequently and was raised spoiled by Mom (RIP) in A/C from birth anyway. Managers are great, and the young man at the front desk working on the morning of 28 June 2025 around 8:30 was EXCEPTIONALLY polite, asked if I had my coffee.. just an exceptional individual! Same morning the woman checking me out has been so warm and friendly, I really hate to leave!
Stayed 5 nights in Jun 2025

6/10 Okay

H Vera

Stayed 2 nights in Jun 2025

8/10 Good

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room, outdoor pool which was great. Good breakfast light on fruit, but seating area was jammed. Fitness room not so good- elliptical didn’t fully work, room not adequately cooled and no fans or thermostat. No remote control for tv to switch from weather channel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Enrique, Plainfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Jun 2025

10/10 Excellent

hayden

Stayed 2 nights in Jun 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

8/10 Good

Mandy

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Was Good Enough for one night but id not stay again. Walks were thin. Lamp shades had visible old stains on them. Bathroom door was peeling at the bottom. The room just needed work. I expect more.
Stayed 1 night in Jun 2025

6/10 Okay

cesar

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Capri

Liked: Cleanliness, staff & service, property conditions & facilities
We were involved in an apartment fire because of another unit and was displaced. I was happy that Best Western offered affordable prices that aloud us to stay until we were able to find new housing. The staff was welcoming, knowledgeable, and supportive. So once again Thank you to the 3010 Finley Rd, Downers Grove, IL STAFF!!! 👏👏👏👏
Stayed 5 nights in Jun 2025

10/10 Excellent

Crystella

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Terruth

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place and awesome community.
Stayed 4 nights in Jun 2025

8/10 Good

Amy

Business traveler, Traveled with family
Liked: Cleanliness, amenities
It was clean, and had everything we needed. The staff was kind. Maybe not top of the line but when you stop to think - what more do you need. It was clean and we were satisfied. More outdoor seating or opening the pool earlier in the day was all we missed.
Stayed 4 nights in Jun 2025

10/10 Excellent

Praveen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Jun 2025

2/10 Terrible

Muhammad

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are really dirty and staff is really rude. Manager is having worst attitude and never listen your complaints. Never anyone to stay there. The manager name is Gabriel.
Stayed 3 nights in Jun 2025

10/10 Excellent

Luc

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 3 nights in Jun 2025

8/10 Good

Georgette

Liked: Cleanliness, amenities, property conditions & facilities
All was good
Stayed 7 nights in Jun 2025

6/10 Okay

Peter

Stayed 3 nights in Jun 2025

10/10 Excellent

Maegen

Stayed 1 night in Jun 2025

8/10 Good

Nzila

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was good, just annoyed room service was knocking at our door before it was our time to check out. Otherwise it was clean, check in was seemless. There was trash and throw up in the parking lot.
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, very clean, quiet,
Stayed 1 night in Jun 2025

6/10 Okay

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had to have my key reactivated 4 times. Room and bathroom was way too small. My husband has a hard time walking and they gave us a room very far away from the elevator. Coffee would run out in the early evening. Staff st the desk were the only good thing at this motel. The pool was nice. I would never stay there again because of the size of the rooms and the way the motel is arranged!!!!
Stayed 4 nights in Jun 2025

6/10 Okay

Natalie

Traveled with family and small children
Disliked: Cleanliness
Did not remove trash from our room or make beds. When I asked I was informed that I had to specifically request it. Also although the pool signs state it opens at 10 am - they were not ready at that time. The room next door had a plumbing problem that was left unfixed and the plumbing fixture in the flush most likely made a loud sound all night long. The owner of the hotel also owns a Brazilian steakhouse restaurant next door and each night the parking spots were full. There are only three handicapped slots and folks without the placard were parked in one of them. The hotel should add a few more handicapped slots to the parking lot and near the entrance.
Stayed 2 nights in Jun 2025

6/10 Okay

art

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We basically had a very nice stay. We appreciated the coffee out in the morning and the breakfast options. We did not realize we had to ask for room service. Also we arrived 2 hours before check in and had to pay an additional $20 to get into the room early, even though it was totally ready. We found that quite off-putting.
Stayed 2 nights in Jun 2025

10/10 Excellent

abraham

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were great had one mix up but it was taking care of real quick and we all end up happy. I will be back soon.
Stayed 2 nights in Jun 2025

10/10 Excellent

Marlene

Liked: Cleanliness, amenities, property conditions & facilities
We stay here every year when coming to visit Chicagoland. Breakfast has options for everyone. Clean and comfortable room. Downside is housekeeping is every other day rather than daily. Coin washer & dryer on side. Several dining options in close vicinity. Nice staff.
Stayed 6 nights in Jun 2025