8/10 Good
Anne, Rhoadesville
Nov 4, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Bless this properties heart... the place looks like it was once about to be condemned but someone came in, bought it, and has been trying to put some bandaids on it. Floors I could swear are uneven, my ceiling was peeling, the wall by my window was sweating, the AC was making a terrible noise, the bathroom had beautiful granite shower walls and vanity top, but there was a crack in one of the tiles and other 'opening' from which I believe tiny ants starting coming through the second night. And the halls were quite stinky. I was also not very happy the ice machine didn't work - was actually non existent (at least on the 3rd floor). However, all that said, the bed was really comfortable! The eggs for breakfast were the best I've had at a hotel buffet, the variety was good; the bacon unfortunately was basically raw fat though, icky, but they had coffee, tea, and water available all day in the lobby which was nice. The water pressure is great. There was also a really pretty young black lady with long hair on the desk usually at night that was very personable and professional. I enjoyed talking with her. the elevator was also really cool.
The only other bad thing was that when I asked to have my Best Western Rewards number put in for points I was told by the young man there that I wouldn't get any because I booked through a third party... ??? I didn't think that just because you booked from a third party you didn't get points... I think that's the thing I was most unhappy with.
Anne
Stayed 2 nights in Oct 2024