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Comfort Inn Matteson - Chicago

2.5 star property

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Standard Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, desk, blackout drapes
Exterior
Reception
Lobby sitting area
Fitness facility

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • Air conditioning
  • 24/7 front desk
  • Laundry

Explore the area

Map
5210 West Southwick Dr, Matteson, IL, 60443
  • Hollywood Casino Amphitheatre
    ‪9 min drive‬
  • Odyssey Fun World
    ‪10 min drive‬
  • Tinley Park Convention Center
    ‪12 min drive‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪48 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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Premium bedding, iron/ironing board, rollaway beds, free WiFi

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  • Breakfast included
  • Pet friendly
  • Parking included
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3.1 out of 5, (999)
The price is $105
per night
$120 total
includes taxes & fees
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About this property

Comfort Inn Matteson - Chicago

Matteson hotel with free breakfast
This smoke-free hotel features a fitness center, a meeting room, and laundry facilities. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and a garden.
Comfort Inn Matteson - Chicago offers 104 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Matteson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a vending machine, and a garden. Onsite self parking is complimentary.

Comfort Inn Matteson - Chicago is a smoke-free property.

A complimentary continental breakfast is served each morning between 6 AM and 9 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Alcohol is not served at this property

Property is also known as

La Quinta Chicago Matteson
Comfort Inn Hotel Matteson
La Quinta Inn Chicago Matteson Hotel Matteson
Quinta Inn Chicago Matteson
Quinta Chicago Matteson
La Quinta Inn Chicago Matteson Hotel
Matteson Baymont Inn
Baymont Inn Matteson
Comfort Inn Matteson
Comfort Inn Matteson Chicago Hotel
Comfort Inn Matteson Chicago
La Quinta Inn Chicago Matteson
Comfort Inn Matteson Chicago
Comfort Inn Matteson - Chicago Hotel
Comfort Inn Matteson - Chicago Matteson

Comfort Inn Matteson - Chicago Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 204 out of 626 reviews
Rating 8 - Good. 159 out of 626 reviews
Rating 6 - Okay. 97 out of 626 reviews
Rating 4 - Poor. 60 out of 626 reviews
Rating 2 - Terrible. 106 out of 626 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Demonte

I was actually requesting for a refund immediately I’ve contacted Expedia but they couldn’t get in touch with the hotel My entire day has been awful because of this
Stayed 1 night in Dec 2024

6/10 Okay

Walter

Thx
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Check in and out is quick. Bed linens were not washed, I found long black hairs all over. No iron (maybe available on request). Fridge worked well, but not clean inside. Bathroom was clean. Enough towels. Parking available.
Stayed 2 nights in Dec 2024

6/10 Okay

Monisha

Stayed 1 night in Nov 2024

2/10 Terrible

Judith

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A another guest knocked on my hotel room at 3am she was mental ill and hotel staff did nothing about it while the heat in room was not working
Stayed 1 night in Nov 2024

2/10 Terrible

Judith

Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very much strange and creepy. The slim man would just say no to any and every thing you asked. An Arabian women was staying there stopped to ask me a question since I was sitting in the lobby on my computer. I was looking for which outlet to charge my computer and he said no outlets then when the other women ask where are the outlets he said they don't have outlets. Just talking to people disrespectful and racist
Stayed 1 night in Nov 2024

2/10 Terrible

Judith

Disliked: Cleanliness, staff & service, property conditions & facilities
The heat in my room went out and it was never fixed
Stayed 1 night in Nov 2024

2/10 Terrible

Judith

Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place kicked me out my room because I told them the heat has been out in my room all night. I will never go back. The staff is horrible only professionals were Wisdom and Darius
Stayed 1 night in Nov 2024

10/10 Excellent

Elsie

Stayed 1 night in Oct 2024

4/10 Poor

john

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness
Door had gap that you could see through. Could see people walking by outside. Very loud hum from some matinee room near us. Broken tiles in bathroom. It was cheap so you get what you pay for I guess
Stayed 6 nights in Nov 2024

10/10 Excellent

Antonette

Liked: Staff & service, property conditions & facilities, room comfort
Overall a good stay
The stay was good, with the exception of the front desk arguing and having to remove a family from right across our room. Check-in was smooth. Security deposit is $100 and they accept cash, which is a plus. They serve the same breakfast every morning, but it’s a hot breakfast. The bathroom could’ve been cleaned better.
Stayed 4 nights in Nov 2024

2/10 Terrible

Shanon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
I would like to request a refund as I didn’t even stay. I left at 3 am as there were no washrags. 1 towel. The floors were all sticky and covered with dirt and debris. Room smelled and when I pulled back the covers there was a spider. I was only there for about an hour or so and left. I will not return to the hotel and since I didn’t stay I’d like a refund. What a horrible night!
Stayed 1 night in Nov 2024

2/10 Terrible

paquita

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms very dirty and recently dirty. Like used soap dirty, it was still in the shower. So I was moved to another room once settled into new room. Front desk clerk knocked on the door and said that i couldn't stay in the new room because it was currently occupied/he wasnt suppose to put anyone in this room or something to that nature and i was told the only options was to go back to dirty room and stay and wait on house keeping in the morning or leave and be refunded because they're weren't anymore rooms available all this was happening at 11pm So i decided to get a refund which now i gotta find a new room and wait for all the charges to my card to be refunded that was a 100 deposit for incidentials the room fee which was only 240 thanks to Expedia and plus 22.10 for some unknown reason.. It wasnt a very good experience at. I wouldn't recommend this comfort inn and suites to anyone
Stayed 2 nights in Nov 2024

4/10 Poor

Melissa

Stayed 1 night in Oct 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Nice!
Stayed 3 nights in Oct 2024

6/10 Okay

Kahliyah

Stayed 1 night in Oct 2024

4/10 Poor

ERNEST, NEW ORLEANS

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a dump. The staff is both clueless and quite possibly racist. I'd be happy to list the very long list of indicators that suggest the good rating shown for this property was a complete fabrication. The lobby had ratty furniture, the carpets were dirty, the sink in my room was clogged with facial hairs from a previous guest, many electrical outlets did not work, I could go on. Worst condition of any hotel room I've ever experienced. I am pursuing a full refund.
Stayed 1 night in Oct 2024

2/10 Terrible

Latisha

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Crazed employee
Hotel was great front desk clerk no so great. The desk clerk barged himself into my room accusing me of smoking and proceed to go through my things including my trash. I tried to report incident to no avail. I have never been profiled before and this was way out of line.
Stayed 2 nights in Oct 2024

8/10 Good

A

Liked: Staff & service
Basic
The room was basic and provided what we wanted it for. We was in the area for a reptile show and just needed a place to sleep and shower.
Stayed 2 nights in Oct 2024

8/10 Good

Henry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property is not a problem .I had to stay in my car for several hours because they couldn't check people in, I ended up missing my event. Some customers cancelled their reservations to go elsewhere.
Stayed 1 night in Oct 2024

10/10 Excellent

Alisa

Stayed 3 nights in Aug 2024

6/10 Okay

Chamus

Liked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Alton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Alton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024