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MainStay Suites Joliet I-55

2.5 star property

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Photo gallery for MainStay Suites Joliet I-55

Lobby
Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency) | Desk, iron/ironing board, free WiFi, bed sheets
Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Indoor pool
Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $107
includes taxes & fees
Jun 22 - Jun 23

Explore the area

View in a map
3235 Norman Ave, Joliet, IL, 60431
  • Place, Westfield Louis Joliet Shopping Mall
    ‪11 min walk‬
  • Place, Harrah's Casino
    ‪12 min drive‬
  • Place, Route 66 Raceway
    ‪20 min drive‬
  • Airport, Chicago, IL (MDW-Midway Intl.)
    ‪52 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

  • Sleeps 4
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

  • Sleeps 2
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

  • Sleeps 2
  • Free WiFi

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

7.4 out of 10
Good
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency) | Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About this property

MainStay Suites Joliet I-55

Joliet hotel with indoor pool
This smoke-free hotel features an indoor pool, a hot tub, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
MainStay Suites Joliet I-55 offers 60 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site.
MainStay Suites Joliet I-55 features an indoor pool and a hot tub. Wireless Internet access is complimentary. This Joliet hotel also offers coffee/tea in a common area, a fireplace in the lobby, and laundry facilities. Onsite self parking is complimentary. A total renovation of this property was completed in February 2023.

MainStay Suites Joliet I-55 is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Renovated entire property - February 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 30 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property

Property is also known as

Comfort Inn North Hotel Joliet
Comfort Inn North Joliet

MainStay Suites Joliet I-55 Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 261 out of 669 reviews
Rating 8 - Good. 198 out of 669 reviews
Rating 6 - Okay. 90 out of 669 reviews
Rating 4 - Poor. 55 out of 669 reviews
Rating 2 - Terrible. 65 out of 669 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ruth

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in good staff and clean and affordable
Stayed 1 night in Feb 2026

10/10 Excellent

francisco

Stayed 2 nights in Feb 2026

10/10 Excellent

Leslie

Stayed 2 nights in Feb 2026

2/10 Terrible

Melinda

Disliked: Cleanliness, staff & service, amenities
After checking in we noticed the pool was closed. The side door to the hotel is broken. The stairs to get to our room were covered in filth! Cans of beer left on the window cill in the hallway. 10 men were hanging in the hallway outside of our room playing music and talking in the hallway outside our door all night. I was honestly scared, thought they came in through the broken door to get warm and hang out. And piles of dog poop all over the property, gross!
Stayed 1 night in Feb 2026

10/10 Excellent

Marisela

Stayed 4 nights in Feb 2026

4/10 Poor

Jason

Stayed 2 nights in Feb 2026

2/10 Terrible

Maddie

Stayed 1 night in Jan 2026

10/10 Excellent

Armando

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good front desk
Stayed 1 night in Jan 2026

2/10 Terrible

Judy

Traveled with partner, Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
The room was very dirty, food left in the corner on the carpet. The outside door does not lock. There is a huge amount of dog feces right outside the door as you exit and no waste bags for owners to use. The kitchen was not stocked with much at all. Will never stay there again. It was disgusting
Stayed 2 nights in Jan 2026

10/10 Excellent

Diane

Stayed 2 nights in Jan 2026

10/10 Excellent

jason

Liked: Cleanliness
Love it and convertible
Stayed 3 nights in Dec 2025

2/10 Terrible

Leonard

Stayed 7 nights in Dec 2025

2/10 Terrible

katarzyna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2026

8/10 Good

Julian

Stayed 1 night in Dec 2025

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff was wonderful! Jeni at the reception desk was very helpful and friendly! We really appreciated her! The room was a nice size and clean, but the paint on the walls and doors was falling off and the grout along the bathtub was black. Our door latch didn’t close unless we pulled up as hard as we could on the handle. Then it would latch and we could lock it. The location to where we needed to be was close and we liked that convenience.
Stayed 1 night in Dec 2025

4/10 Poor

Vasilii

Disliked: Cleanliness
Old hotel
Stayed 3 nights in Dec 2025

8/10 Good

Jesse

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff was very helpful and accommodating
Stayed 1 night in Oct 2025

2/10 Terrible

Sammy

Disliked: Cleanliness, amenities
Dirty
Stayed 4 nights in Nov 2025

6/10 Okay

Angie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

6/10 Okay

Cesar

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Everything was good just that we didn't get the free breakfast which it specified that we would get.
Stayed 1 night in Nov 2025

10/10 Excellent

Miguel

Stayed 1 night in Oct 2025

10/10 Excellent

Yolando

Stayed 1 night in Oct 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the nice warm pool
Stayed 2 nights in Oct 2025

4/10 Poor

Glenn

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Hot tub was ice cold swimming pool was like 110° elevator was sensitive as the handwritten sign said the hallway smelled like rotten eggs caulking around the bathtubs were horrible showers were horrible
Stayed 2 nights in Oct 2025

10/10 Excellent

Rosearikea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025