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MainStay Suites Joliet I-55

2.5 star property

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Photo gallery for MainStay Suites Joliet I-55

Suite, 1 Queen Bed with Sofa bed, Non Smoking (Efficiency, Upgrade) | 1 bedroom, desk, iron/ironing board, free cribs/infant beds
Fitness facility
Indoor pool
Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade) | 1 bedroom, desk, iron/ironing board, free cribs/infant beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Housekeeping
  • Laundry
  • 24/7 front desk
$98
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
3235 Norman Ave, Joliet, IL, 60431
  • Westfield Louis Joliet Shopping Mall
    ‪8 min walk‬
  • Harrah's Casino
    ‪12 min drive‬
  • Route 66 Raceway
    ‪21 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪51 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Queen Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

7.2 out of 10
Good
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency) | 1 bedroom, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

MainStay Suites Joliet I-55

Joliet hotel with indoor pool
This smoke-free hotel features an indoor pool, a hot tub, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
MainStay Suites Joliet I-55 offers 60 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site.
MainStay Suites Joliet I-55 features an indoor pool and a hot tub. Wireless Internet access is complimentary. This Joliet hotel also offers coffee/tea in a common area, a fireplace in the lobby, and laundry facilities. Onsite self parking is complimentary. A total renovation of this property was completed in February 2023.

MainStay Suites Joliet I-55 is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Renovated entire property - February 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per week, plus a deposit of USD 33.90 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 33.90 per week
  • Pet fee: USD 30 per pet, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property

Property is also known as

Comfort Inn North Hotel Joliet
Comfort Inn North Joliet

MainStay Suites Joliet I-55 Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 243 out of 623 reviews
Rating 8 - Good. 194 out of 623 reviews
Rating 6 - Okay. 85 out of 623 reviews
Rating 4 - Poor. 48 out of 623 reviews
Rating 2 - Terrible. 53 out of 623 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

charles

Stayed 2 nights in May 2025

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, comfortable, clean, and friendly.
Stayed 1 night in May 2025

2/10 Terrible

Patrick

Traveled with family
We had to got to another hotel because you messed up the reservation. We reserved 2 Queen bed rooms and the rooms u reserved for us were 1 and the hotel was full.
Stayed 3 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I LOVE THIS PLACE!!!😍

Amazing hotel, and staff!!! I will definitely be staying here again.😁
Stayed 1 night in May 2025

10/10 Excellent

Audrey

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
Our shower had a squeaking noise but other than that it was a very nice stay!
Stayed 3 nights in May 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Brent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Very clean facility. Room was adequate and clean. Everything was great, except the bed was just slightly too firm for our liking.
Stayed 1 night in May 2025

8/10 Good

JEAN BOSCO

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Alicia

Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tim

Stayed 1 night in Apr 2025

10/10 Excellent

Mauriel

Stayed 1 night in Apr 2025

4/10 Poor

Stephanie

Stayed 1 night in Apr 2025

4/10 Poor

Kellie

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Pool was down and no open breakfast. refrigerator didn’t work.people yelling @ 3:30 in the morning
Stayed 2 nights in Apr 2025

10/10 Excellent

Kerry

Stayed 3 nights in Apr 2025

4/10 Poor

Asminda

Traveled with partner
Disliked: Cleanliness
The doors were dirty, like poop dirty, stains that can be cleaned. Stains in the shower, in the ceilings, stains in the bed spreads. The customer service was good. But some of the staff didn't even speak. No pool, when online it said it had it. It was closed for cleaning. The overall feel was that it was an older building. There was also ants like crazy.
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 1 night in Apr 2025

4/10 Poor

Christopher

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok, ive stayed at worse! The pool was trash and the hot tub was flagged off! Its definitely a cheap place to stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mauriel

Stayed 1 night in Apr 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guy who checked me In was amazing! Explained to me the hot tub had a film on it but they didn’t want guests to be worried so they were putting an out of order sign on it but said I could still use it. The next day I was told by 2 different people to get out and I explained what was said to me but they still insisted so I got out. Pool was so nice and warm though so it worked out.
Stayed 2 nights in Apr 2025

6/10 Okay

Brian

Traveled with family
Disliked: Room comfort

Want no sleep, come here

Pool was green. My bed was unbalanced. Dog was yapping. W
Stayed 1 night in Mar 2025

8/10 Good

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities
I was a little unsure at first when my keycard didn’t work & it was really noisy when I checked in but everything was resolved in a timely manner & I enjoyed my stay
Stayed 1 night in Mar 2025

8/10 Good

Loretta

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025