Comfort Inn Convention Center - Chicago O'hare Airport

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn Convention Center - Chicago O'hare Airport

Lobby
Lobby sitting area
Lobby
Exterior
Front of property

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Air conditioning
  • Laundry
  • Free airport shuttle

Explore the area

Map
2175 E Touhy Ave, Des Plaines, IL, 60018
  • Rivers Casino
    19 min walk
  • Tiffany's Restaurant
    1 min walk
  • Park Ridge Dee Road Station
    4 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    7 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking (Near lobby)

  • 320 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room, 2 Double Beds, Non Smoking

  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn Convention Center - Chicago O'hare Airport

Des Plaines hotel close to Allstate Arena
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Comfort Inn Convention Center - Chicago O'hare Airport offers 142 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a business center.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 2170 square feet (202 square meters) include conference space. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Limited onsite parking is offered on request, and a car charging station is available.

Comfort Inn Convention Center - Chicago O'hare Airport is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Tiffanys Restaurant - This family restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Onsite parking available only on request
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Tiffanys Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2,170 square feet of conference space
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (38 inches high)

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 5 to 15 per person
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must contact this hotel in advance to reserve weekly parking.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Hotel O'Hare
Comfort Inn O'Hare
O'Hare Comfort Inn
Comfort Inn Des Plaines
Comfort Inn o`Hare Hotel Des Plaines
Des Plaines Comfort Inn
Comfort Inn O'Hare Convention Center Hotel Des Plaines
Comfort Inn O'Hare Convention Center Hotel
Comfort Inn O'Hare Convention Center Des Plaines
Comfort Inn O'Hare Convention Center
Comfort Inn O'Hare Convention Center
Comfort Inn Convention Center Chicago O'hare Airport
Comfort Inn Convention Center - Chicago O'hare Airport Hotel

Comfort Inn Convention Center - Chicago O'hare Airport Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 368 out of 1002 reviews" "
Rating 8 - Good. 369 out of 1002 reviews" "
Rating 6 - Okay. 140 out of 1002 reviews" "
Rating 4 - Poor. 60 out of 1002 reviews" "
Rating 2 - Terrible. 65 out of 1002 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Robyn

Stayed 1 night in Aug 2024

2/10 Terrible

Qaisar, Milton

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not clean. The air conditioner was not working the first day. The bedsheets were smelling. The door to the washroom was so hard to open that some one had to push from outside to open it. Will never stay there again The eggs I. The breakfast were undercooked
Stayed 3 nights in Sep 2024

8/10 Good

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Jason

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The WiFi was unsecured with no password. The hot water lasts about two minutes before it becomes lukewarm even if turned all the way to hot. Water pressure is poor. When I brought these things up the following morning they kindly offered to switch my room. I asked if that would fix any of the issues and they said likely not. I went down to the front desk the first night to inquire about the WiFi and no one was there. I waited for 5-10 minutes but no one showed up. On the bright side the air conditioner worked well.
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and spacious. Staff was friendly on check-in and check out. Gave food recommendations and nearby stores for other goods. Breakfast was a good, mix of proteins, toast, waffles, coffee, tea, etc. Easy access to main roads to get to many major destinations.
Stayed 3 nights in Aug 2024

6/10 Okay

Kelvin

Traveled with family
Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Marilyn

Stayed 1 night in Aug 2024

8/10 Good

Gustavo

Liked: Amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Dawn

Stayed 1 night in Jun 2024

10/10 Excellent

Ronaldo, Trumbull

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

8/10 Good

Brandi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay at the hotel. It badly needs it looks like it has not been updated since the '80s. The front desk staff was very helpful and able to answer any questions. The staff at breakfast works very hard to ensure that there's enough food for all of the guests. There are small details in the bathroom and in the room in general that needed a little more TLC but it was overall a comfortable stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service
Very outdated for the price but convenient to the All State Arena
Stayed 1 night in Aug 2024

6/10 Okay

Lester, Nederland

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Franklin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Convention center. Shuttle bus was a great convenience! Restaurant (Tiffany's) within walking distance
Stayed 2 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good amenities. Safe.
Stayed 3 nights in Aug 2024

4/10 Poor

Andrew

Traveled with family
Disliked: Staff & service, amenities
Shuttle bus to convention center was not reliable. Hotel rates werent even close to expidia quoted rates.
Stayed 2 nights in Aug 2024

4/10 Poor

Rachel, Saint Charles

Disliked: Cleanliness, amenities, property conditions & facilities
Check in was ok, girl a little snotty, lobby gorgeous. Until we get to our room. I literally felt like I was in the movie vacancy all weekend. There were stains on our comforter and tears in it. House keeping never came. The soap the give you for your hands is a joke it is a little bigger than a quarter, which im not asking for much but i need to was my hands... everytime the air conditioner turned on the room smelt like dog poop. It was a terrible experiend and I will never go back
Stayed 2 nights in Aug 2024

8/10 Good

Kesha

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, short stay.
Stayed 2 nights in Apr 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
Pungent smell
The hotel staff was friendly and helpful. upon walking into the hotel the smell was quite strong. ( cleaning solutions) Before opening my hotel room the cleaning solution odor was stronger and somewhat overpowering. It was not a pleasing smell. Bleach would have smelled better. There was no way to get the odor out of the room because the windows didn’t open. The old heating/air conditioning register is loud. I needed the room temperature to be comfortable so I had to listen to a constant hum which made it hard to relax.
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Each stay has been so helpful
Stayed 3 nights in Aug 2024

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but clean and comfortable.
This is a basic but clean and comfortable hotel. The shuttle service to ORD is efficient and runs 24/7. Not much in walking distance of hotel but it feels safe.
Stayed 1 night in Aug 2024

10/10 Excellent

Janna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Lynn

Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Gino L.

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Hariom

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay for 1 night during business trip.
Stayed 1 night in Jun 2024