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Best Western Chicago - Downers Grove

2.5 star property

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Photo gallery for Best Western Chicago - Downers Grove

Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed) | Private kitchenette | Fridge, microwave, coffee/tea maker
Reception
Free self parking
Outdoor pool, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Gym
  • Housekeeping

Explore the area

Map
3010 Finley Rd, Downers Grove, IL, 60515
  • Yorktown Shopping Center
    ‪19 min walk‬
  • Morton Arboretum
    ‪4 min drive‬
  • College of Dupage
    ‪6 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby

SureStay Plus Hotel by Best Western Chicago Lombard

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, (2079)
$105 nightly
The price is $105 total
includes taxes & fees
SureStay Plus Hotel by Best Western Chicago Lombard

About this property

Best Western Chicago - Downers Grove

Downers Grove hotel with restaurant
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Best Western Chicago - Downers Grove offers 120 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Best Western Chicago - Downers Grove features an outdoor pool and a fitness center. The hotel offers a restaurant. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. Event facilities measuring 800 square feet (74 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary uncovered self parking is available on site.

Best Western Chicago - Downers Grove has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Best Western Chicago - Downers Grove has a restaurant on site.

Languages

English, Filipino, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 800 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from June to September
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Downers Grove
Comfort Inn Hotel Downers Grove
Best Chicago Downers Grove
Comfort Inn Downers Grove Lombard
Best Western Chicago Downers Grove
Best Western Chicago - Downers Grove Hotel
Best Western Chicago - Downers Grove Downers Grove
Best Western Chicago - Downers Grove Hotel Downers Grove

Best Western Chicago - Downers Grove Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 838 out of 1489 reviews
Rating 8 - Good. 375 out of 1489 reviews
Rating 6 - Okay. 141 out of 1489 reviews
Rating 4 - Poor. 65 out of 1489 reviews
Rating 2 - Terrible. 70 out of 1489 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shakita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, property conditions & facilities
My stay was wonderful
Stayed 3 nights in Mar 2025

10/10 Excellent

Lisa

Stayed 1 night in Mar 2025

8/10 Good

Shriprasad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money. Staff was quick and helpful. Rooms were clean. Had pillows that weren’t very comfortable. But overall a good experience.
Stayed 3 nights in Mar 2025

10/10 Excellent

Alija

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Oluchukwu

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice breakfast
Stayed 2 nights in Mar 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Kelly

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never got my deposit back from the property and I left the room in prestige condition
Stayed 2 nights in Mar 2025

4/10 Poor

Cathy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed in the property. Did not look anything like the photos online. Room reeked of cigarettes, so we switched rooms. Dirty bathroom. Woke up to a domestic violence situation with loud pounding and yelling. Would not recommend.
Stayed 2 nights in Mar 2025

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and nice enough. Far from the front desk which could have made it nice and quiet but could hear a man in the next room talking throughout the night. Breakfast was quite good
Stayed 1 night in Mar 2025

8/10 Good

Bitonnica

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfied.

Easy check in and out. All went smoothly, exactly what I expected and exactly what I received.
Stayed 1 night in Mar 2025

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities
K
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeannie Marie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best rate around thanks to Expedia! Lots of places to eat and shop nearby
Stayed 1 night in Mar 2025

10/10 Excellent

Seongyun

.
Stayed 1 night in Mar 2025

10/10 Excellent

Cassie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Florine

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Never get a 1st floor room

I’ve stayed here a few times before and never really had an issue except them not allowing me a late check out once. This time somehow I booked a handicap room and it was in the first floor next to the fitness room. The hallway smelled horrible. The bed super uncomfortable. I was told I had to keep that room. I ended up going on my outing and leaving right after I didn’t stay the night.
Stayed 1 night in Mar 2025

8/10 Good

Tanya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The pillows are way too soft and it smelled a little mildew when you first opened the door, but it goes away
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Arda, Daly City

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best deal for your buck. Easy check in/out. Clean, quiet, lots of amenities and full breakfast. Im going to come back!
Stayed 2 nights in Mar 2025

10/10 Excellent

Dshone, Memphis

Liked: Cleanliness, property conditions & facilities
I like this property
Stayed 4 nights in Feb 2025

8/10 Good

Donald V

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025