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Best Western Chicago - Downers Grove

Property class: 2.5

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Photo gallery for Best Western Chicago - Downers Grove

A spacious interior with a large dining table, comfortable seating, a fireplace, and large windows offering views of the city.
Lobby
A hotel room with a bed, a small kitchenette, a flat-screen TV, and a walk-in closet.
A reception desk with a stone wall backdrop, a plant, and a vase with flowers.
A hotel room with a sofa, a coffee table, a TV, a desk, and a lamp.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
The current price is $84
includes taxes & fees
Dec 1 - Dec 2

Explore the area

View in a map
3010 Finley Rd, Downers Grove, IL, 60515
  • Place, Yorktown Center
    ‪19 min walk‬
  • Place, Donald E. Stephens Convention Center
    ‪31 min drive‬
  • Place, United Center
    ‪39 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a sofa, and a window.

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(158 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

A hotel room with a large bed, two bedside lamps, a chair, a window, and a wall-mounted air conditioner.

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking

Room

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(39 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a wooden headboard, and a window with curtains.

Standard Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a wooden headboard, and a window with curtains.

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

A hotel room with a sofa, a coffee table, a TV, a desk, and a lamp.

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

A hotel room with a bed, a small kitchenette, a flat-screen TV, and a walk-in closet.

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

8.4 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk, a television, and a window with a view of trees.

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(76 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk, a television, and a window with a view of trees.

Standard Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(28 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

A hotel room with two beds, a desk with a television, and a chair.

Standard Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

Similar properties

Lobby
SureStay Plus Hotel by Best Western Chicago Lombard
Highland Hills
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, 3,130 reviews
SureStay Plus Hotel by Best Western Chicago Lombard

About this property

Best Western Chicago - Downers Grove

Downers Grove hotel with restaurant
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Best Western Chicago - Downers Grove offers 120 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Best Western Chicago - Downers Grove features an outdoor pool and a fitness center. The hotel offers a restaurant. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. Event facilities measuring 800 square feet (74 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary uncovered self parking is available on site.

Best Western Chicago - Downers Grove has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Best Western Chicago - Downers Grove has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 800 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from June to September
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Downers Grove
Comfort Inn Hotel Downers Grove
Best Chicago Downers Grove
Comfort Inn Downers Grove Lombard
Best Western Chicago Downers Grove
Best Western Chicago - Downers Grove Hotel
Best Western Chicago - Downers Grove Downers Grove
Best Western Chicago - Downers Grove Hotel Downers Grove

Best Western Chicago - Downers Grove Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 955 out of 1796 reviews
Rating 8 - Good. 437 out of 1796 reviews
Rating 6 - Okay. 210 out of 1796 reviews
Rating 4 - Poor. 86 out of 1796 reviews
Rating 2 - Terrible. 108 out of 1796 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and the staff was nice. Would definitely stay again.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay clean hotel my kids loved it and the staff was very pleasant the from the front desk to the cleaning staff.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. The staff was friendly, the hotel was clean and easy to get to, and the bed was comfortable. I will probably stay here again next time I am in the area.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay! The room was cleaned every day and it was a peaceful stay. Family friendly as well
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice breakfast, food well prepared and plenty of options for all
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for 4 nights. Rooms clean, hotel clean, out door pool nice. Close to shopping.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so helpful and the breakfast cafeteria w
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, nice staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was polite and helpful Bed and pillows were comfortable A good hot breakfast Room cleanliness met my standards Good value for the price
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The staff was especially nice.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, great staff. Definitely will be doing business here in the future.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, reasonably priced, clean room, nice breakfast. Would definitely stay here again!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean. The wifi was especially good in comparison to other places i've stayed.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were nice and helped out whenever needed!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for two days, great place, clean rooms, and friendly staff. Definitely recommend
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, breakfast was okey but it was a bit too far from downtown Chicago if that’s what you are referring.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a stay at this hotel met our expectations, we would recommend for other guests.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Well rested after our stay
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, and pretty good for the price. Way better than expected
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable, good staff.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location. Many food options near by including Portillo’s.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints. Very helpful with what we needed and had a good check in and check out 😃 I would recommend and come to stay again
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was clean and comfortable.
Stayed 1 night in May 2026