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Best Western Chicago - Downers Grove

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Chicago - Downers Grove

Lobby
Outdoor pool, sun loungers
Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Housekeeping
  • Breakfast included
  • Air conditioning

Explore the area

Map
3010 Finley Rd, Downers Grove, IL, 60515
  • Yorktown Shopping Center
    3 min drive
  • Advocate Good Samaritan Hospital
    4 min drive
  • Morton Arboretum
    5 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    25 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

SureStay Plus Hotel by Best Western Chicago Lombard

Breakfast included
Parking included
Free WiFi
Air conditioning
4.4 out of 5, Excellent, (1892)
The price is $81
per night
$90 total
includes taxes & fees
Jan 6 - Jan 7
SureStay Plus Hotel by Best Western Chicago Lombard

About this property

Best Western Chicago - Downers Grove

Downers Grove hotel with restaurant
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Best Western Chicago - Downers Grove offers 120 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Best Western Chicago - Downers Grove features an outdoor pool and a fitness center. The hotel offers a restaurant. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. Event facilities measuring 800 square feet (74 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary uncovered self parking is available on site.

Best Western Chicago - Downers Grove has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Best Western Chicago - Downers Grove has a restaurant on site.

Languages

English, Filipino, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 800 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from June to September
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Downers Grove
Comfort Inn Hotel Downers Grove
Best Chicago Downers Grove
Comfort Inn Downers Grove Lombard
Best Western Chicago Downers Grove
Best Western Chicago - Downers Grove Hotel
Best Western Chicago - Downers Grove Downers Grove
Best Western Chicago - Downers Grove Hotel Downers Grove

Best Western Chicago - Downers Grove Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 843 out of 1502 reviews" "
Rating 8 - Good. 391 out of 1502 reviews" "
Rating 6 - Okay. 133 out of 1502 reviews" "
Rating 4 - Poor. 64 out of 1502 reviews" "
Rating 2 - Terrible. 71 out of 1502 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff were helpful and friendly from the front desk to the housekeepers. The grounds outside, especially around the pool area, could use some updating and care.
Stayed 4 nights in Sep 2024

6/10 Okay

Patricia

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
No carts to take luggage to room, no effort by staff to help find one. My husband is 81 & had to carry our bags in 2 trips up to the 3rd floor and down three corridors that ran the whole length of the property. Employees were courteous, but did not go out of their way to help us when help was needed, such as with our bags. And the few times we had to call the front desk for something, the calls went unanswered. Rooms were clean, bed was comfortable, shower was good. Quiet. Breakfast was good and included several hot choices. Location was convenient.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family fun
My stay was quiet and relaxing for my family. I would come here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful!
Stayed 1 night in Sep 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Great shower... hot water and great pressure.
Stayed 2 nights in Sep 2024

6/10 Okay

Cynitha

Convenient location, rooms could use a update.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Staff & service
This was my second stay within a month. First stay was 4 nights and this stay was 3 nights… of those 2 stays for a total of 7 nights my room was cleaned one time and towels replaced 1 time. This was never an issue until recently. I will likely be looking at other locations.
Stayed 3 nights in Sep 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot breakfast better than expected. Air conditioner could have been a little quieter. Would have been nice it the gym had more free weights. All in all will stay again next time I am in the area.
Stayed 3 nights in Sep 2024

8/10 Good

romulo

Telephone in my room not working
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Terrific staff and I loved the addition of fresh fruit on the breakfast bar. The building is a bit dated, but the room was clean and everything worked perfectly. Also, I really appreciated that they don't use heavy perfumes and scents in their cleaning products.
Stayed 5 nights in Sep 2024

6/10 Okay

Allyson

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Schuyler

Stayed 2 nights in Aug 2024

6/10 Okay

Greg

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Leslie

Business traveler
Liked: Cleanliness, room comfort
Quick and easy
Easy check-in. Staff very pleasant and helpful. Great location for our purpose.
Stayed 1 night in Sep 2024

2/10 Terrible

Justin

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Bed bug bites in two different rooms!
I’ve never stayed anywhere (hotel or home) where I got bed bug bites. Went to the doctor after my trip and it was confirmed. My brother stayed in a room a few doors down and he also got bug bites as well. STAY AWAY - Carpets in lobby and hallways were filthy, elevator smelled horrible. There are many other options near by for comparable prices - avoid this one! You’ve been warned.
Stayed 2 nights in Aug 2024

6/10 Okay

Colleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a musty scent but overall, staff were great. room was ok.
Stayed 5 nights in Aug 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Great stay. Check in was easy and quick. Clerk was a pleasure to deal with. Hotel is in good shape, clean and great location. Breakfast was pretty good also.
Stayed 2 nights in Sep 2024

8/10 Good

Cynthia

Stayed 2 nights in Aug 2024

8/10 Good

Janice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was smooth although the young lady was being coached on a situation and didn’t realize I was standing there for like 5 mins while some man was speaking to her in the office. Hotel was clean. Right off the highway which was convenient. Easy access to highway to downtown Chicago (took us about 45 mins in traffic). Pool was on the smaller side but it was hot out so any size pool is refreshing lol. Pool was kept super clean. Rooms were cleaned daily. I would stay again!!
Stayed 5 nights in Aug 2024

8/10 Good

krishna

Everything looks good. Had nice experience.
Stayed 1 night in Sep 2024

2/10 Terrible

Shravan Kumar Reddy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024