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Best Western Chicago - Downers Grove

2.5 star property

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Photo gallery for Best Western Chicago - Downers Grove

A spacious interior with a large dining table, comfortable seating, a fireplace, and large windows offering views of the city.
Lobby
A hotel room with a bed, a small kitchenette, a flat-screen TV, and a walk-in closet.
A hotel room with a sofa, a coffee table, a TV, a desk, and a lamp.
A reception desk with a stone wall backdrop, a plant, and a vase with flowers.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
The current price is $104
includes taxes & fees
Aug 13 - Aug 14

Explore the area

View in a map
3010 Finley Rd, Downers Grove, IL, 60515
  • Place, Yorktown Shopping Center
    ‪19 min walk‬
  • Place, Donald E. Stephens Convention Center
    ‪31 min drive‬
  • Place, United Center
    ‪39 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪35 min drive‬

Room options

View all photos for Accessibility - 1 King, Bathtub, Nonsmoking

A hotel room with a bed, a chair, a nightstand, a lamp, and a painting on the wall.

Accessibility - 1 King, Bathtub, Nonsmoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

View all photos for 2 Double Beds, Non-Smoking, Microwave and Mini-Refrigerator

Desk, laptop workspace, iron/ironing board, cribs (free)

2 Double Beds, Non-Smoking, Microwave and Mini-Refrigerator

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a sofa, and a window.

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(152 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

A hotel room with a large bed, two bedside lamps, a chair, a window, and a wall-mounted air conditioner.

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, cribs (free)

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(36 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a wooden headboard, and a window with curtains.

Standard Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a wooden headboard, and a window with curtains.

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

A hotel room with a sofa, a coffee table, a TV, a desk, and a lamp.

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

A hotel room with a bed, a small kitchenette, a flat-screen TV, and a walk-in closet.

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

8.4 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk, a television, and a window with a view of trees.

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(70 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk, a television, and a window with a view of trees.

Standard Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(25 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

A hotel room with two beds, a desk with a television, and a chair.

Standard Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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Lobby
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About this property

Best Western Chicago - Downers Grove

Downers Grove hotel with restaurant
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Best Western Chicago - Downers Grove offers 120 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Best Western Chicago - Downers Grove features an outdoor pool and a fitness center. The hotel offers a restaurant. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. Event facilities measuring 800 square feet (74 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary uncovered self parking is available on site.

Best Western Chicago - Downers Grove has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Best Western Chicago - Downers Grove has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 800 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from June to September
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Downers Grove
Comfort Inn Hotel Downers Grove
Best Chicago Downers Grove
Comfort Inn Downers Grove Lombard
Best Western Chicago Downers Grove
Best Western Chicago - Downers Grove Hotel
Best Western Chicago - Downers Grove Downers Grove
Best Western Chicago - Downers Grove Hotel Downers Grove

Best Western Chicago - Downers Grove Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 921 out of 1709 reviews
Rating 8 - Good. 420 out of 1709 reviews
Rating 6 - Okay. 196 out of 1709 reviews
Rating 4 - Poor. 74 out of 1709 reviews
Rating 2 - Terrible. 98 out of 1709 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, reasonably priced, clean room, nice breakfast. Would definitely stay here again!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities
Well rested after our stay
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable, good staff.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we needed and very clean
Stayed 3 nights in May 2026
Verified review

8/10 Good

Lynette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast menu was adequate but pretty bland. Great location!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for the money. Pleasant, well-equipped room, very good breakfast, and convenient location (for my purposes).
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Yasir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms , friendly staff and sure good location
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice location, cute food places nearby, good hot breakfast
Stayed 1 night in Mar 2026
Verified review

8/10 Good

David

Liked: Staff & service
Good for a night stay with plenty to do in the area.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, clean room, very quiet.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Christen

Liked: Cleanliness, staff & service, amenities
Great stay very clean and staff is great!!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient to where I needed to be for my brief stay in Chicago. Very reasonable rate and willing to accommodate my small dog.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jeannie Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect again!
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Gregory

Liked: Cleanliness, staff & service, amenities
Antonio who checked us in was efficient, helpful. & excellent.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing place. Breakfast was good too. Great place to rest and get some sleep
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Upon arrival I was greeted with a great attitude by the gentleman behind the counter. He guided me through everything. The property is showing its age in the rooms but overall it was a good experience. I would stay here again
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities
Staff was friendly kind rooms were clean. Breakfast was delicious. Would definitely stay here again.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Dayton

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and helpful
Stayed 5 nights in Jan 2026
Verified review

6/10 Okay

Princess Naomi

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Arik

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay, clean room, great breakfast!
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities
Everything was great!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
This hotel is my favorite Best Western I have stayed in.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Kennedy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and beautiful property. However, there was damage to the bottom of the door in the room we stayed in. Would just encourage regular maintenance and repair.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, amenities
Amenities and breakfast
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At check in, we were given a room that was occupied. When we went back down to the desk, the staff fixed that right away. Our room was very nice and clean.
Stayed 2 nights in Apr 2026