See all properties

Best Western Chicago - Downers Grove

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Chicago - Downers Grove

Lobby
Outdoor pool, sun loungers
Reception
Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed) | Private kitchenette | Fridge, microwave, coffee/tea maker
Free self parking

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Gym
  • Housekeeping
$74
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
3010 Finley Rd, Downers Grove, IL, 60515
  • Place, Yorktown Shopping Center
    ‪19 min walk‬
  • Place, United Center
    ‪28 min drive‬
  • Place, Wrigley Field
    ‪38 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(131 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(33 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(61 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(20 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
SureStay Plus Hotel by Best Western Chicago Lombard
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, 2,388 reviews
SureStay Plus Hotel by Best Western Chicago Lombard

About this property

Best Western Chicago - Downers Grove

Downers Grove hotel with restaurant
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Best Western Chicago - Downers Grove offers 120 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Best Western Chicago - Downers Grove features an outdoor pool and a fitness center. The hotel offers a restaurant. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. Event facilities measuring 800 square feet (74 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary uncovered self parking is available on site.

Best Western Chicago - Downers Grove has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Best Western Chicago - Downers Grove has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 800 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from June to September
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Downers Grove
Comfort Inn Hotel Downers Grove
Best Chicago Downers Grove
Comfort Inn Downers Grove Lombard
Best Western Chicago Downers Grove
Best Western Chicago - Downers Grove Hotel
Best Western Chicago - Downers Grove Downers Grove
Best Western Chicago - Downers Grove Hotel Downers Grove

Reviews

Best Western Chicago - Downers Grove Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 875 out of 1584 reviews
Rating 8 - Good. 384 out of 1584 reviews
Rating 6 - Okay. 169 out of 1584 reviews
Rating 4 - Poor. 74 out of 1584 reviews
Rating 2 - Terrible. 82 out of 1584 reviews

Reviews

8/10 Good

Patricia

Traveled with family
Appearance outdoors was looking shabby...plants could use some love & attention, hose laying on the sidewalk (tripping hazard) room smelled (1st floor) is it a pet thing? Other than that I really don't have expectations when I travel & pay what did for this room...price good & location was perfect for what we came to do in the area.
Stayed 1 night in Aug 2025

10/10 Excellent

Ma Cristina

Food service
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Staff & service
Pros: Breakfast is decent, nice area & bed is very comfortable. Cons: Front desk didn't answer the phones, couldn't check in til 4pm, refrigerator wasn't closing or working & cracked window.
Stayed 3 nights in Aug 2025

10/10 Excellent

Memory

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kindness
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very pleased with my 6 night stay. No complaints.
Stayed 6 nights in Aug 2025

10/10 Excellent

JUNCHENG, Chicago

Liked: Cleanliness, property conditions & facilities
good
Stayed 3 nights in Jul 2025

8/10 Good

Katelin

Liked: Cleanliness, staff & service, property conditions & facilities
We had a fine stay here. Property was clean and staff was nice. We did have an incident around 2:30 am when the weather hit and we were woke up to rain coming through our window. I called the front desk and he told us to put towels in the window and that it was just severe weather. The floor was soaked under the AC unit and about 45 min the AC completely shut off and wouldn’t turn back on. Overall a fine stay and we would probably come back.
Stayed 1 night in Aug 2025

2/10 Terrible

Ricardo

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not have room cleaniness for two days, that means half of days, we did not receive clean sheets or towels. Unbelievanle
Stayed 4 nights in Aug 2025

6/10 Okay

William

Liked: Cleanliness, staff & service
Disliked: Room comfort

Mixed bag

I book a two queen beds. What we got was two full’s, most surface’s were either tacky or sticky. Mattress was well worn, I don’t have a clue how to describe the marshmallow pillows. The shower curtain didn’t fully close, so a shower equaled a wet bathroom floor, even the ice bucket leaked on the dresser overnight. The staff was good to excellent
Stayed 1 night in Aug 2025

10/10 Excellent

MATTHEW

Stayed 1 night in Aug 2025

8/10 Good

Stephanie

Stayed 2 nights in Aug 2025

10/10 Excellent

Richard

Stayed 4 nights in Aug 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had to come in for funeral services, so everyone was very accommodating
Stayed 1 night in Jul 2025

4/10 Poor

David

Business traveler
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

77WW

The room was a bit beat up. The exhaust fan was unbelievably loud and needs to be replaced. I stayed for two nights and the room did not get housekeeping after the first night. My towels were from the previous day and the bed was unmade. Garbage was still in the receptacles so I knew that my room did not get the normal attention. I called the front desk and I was told that I could get room service if I wanted. I then had to explain that housekeeping missed my room that morning, not room service. After my explanation I was met with a hang-up and no call back. I thought that was odd but was so tired from the day I just went to bed. I followed a cockroach as far as I could in the bathroom and lost it under the sink so I didn't get the chance to dispatch it. They say if there is one there are many. That is something that you really need to know. The breakfast was nice and it was convenient. The bed was comfortable and the temp was stable. The check-in was unusually lengthy. Not really sure what was going on with the person but no harm-no-foul....I eventually got to my room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Reda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

LISSETTE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Glen

Traveled with family
Liked: Staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and pet friendly the price was reasonable and affordable for me and my family and my pets. Thank you it was a much needed break for me and my kids and pets
Stayed 3 nights in Aug 2025

2/10 Terrible

Jennifer

Stayed 2 nights in Aug 2025

10/10 Excellent

Bryan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in the burbs to visit the city.
Stayed 2 nights in Aug 2025

10/10 Excellent

Latasha

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the breakfast was different. And I love that this is a pet friendly hotel. Thank you for allowing my pets to stay there it was very nice. And the prices was reasonable and affordable.

10/10 Excellent

jacklynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the place was great.
Stayed 1 night in Aug 2025

10/10 Excellent

bailey

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great seamless check in check out
Stayed 2 nights in Aug 2025

10/10 Excellent

Veria

Stayed 2 nights in Aug 2025

8/10 Good

Judith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely kept up hotel. Front desk staff were friendly and knowledgeable. Housekeeping gal was wonderful. The towels are clean, absorbent and a nice size. All in all, a very nice hotel and amenities. P.s. the free coffee was excellent. Two thumbs up from us.
Stayed 2 nights in Aug 2025