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Comfort Suites Elgin Northwest

2.5 star property

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Photo gallery for Comfort Suites Elgin Northwest

Pillowtop beds, desk, blackout drapes, iron/ironing board
Exterior
Indoor pool
Lobby
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
$106
includes taxes & fees
Jan 12 - Jan 13, 2026

Explore the area

View in a map
2480 Bushwood Drive, Elgin, IL, 60124
  • Place, Presence Health
    ‪2 min drive‬
  • Place, Schaumburg Convention Center
    ‪18 min drive‬
  • Place, Naval Base Great Lakes
    ‪54 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪35 min drive‬

Room options

View all photos for Suite (2 Queen Beds)

Pillowtop beds, desk, blackout drapes, iron/ironing board

Suite (2 Queen Beds)

8.2 out of 10
Very good
(32 reviews)
  • Sleeps 5
  • 2 Queen Beds OR 1 Double Sofa Bed

View all photos for Suite

Pillowtop beds, desk, blackout drapes, iron/ironing board

Suite

8.4 out of 10
Very good
(27 reviews)
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Pillowtop beds, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(24 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Pillowtop beds, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Comfort Suites Elgin Northwest

Elgin hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Comfort Suites Elgin Northwest offers 78 accommodations with coffee/tea makers and designer toiletries. Beds feature pillowtop mattresses. 32-inch LED televisions come with cable channels and first-run movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Elgin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Comfort Suites Elgin Northwest features an indoor pool and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1100 square feet (102 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and coffee/tea in a common area. Concierge services and wedding services can be provided. Onsite self parking is complimentary. The property offers extended parking privileges to guests.

Comfort Suites Elgin Northwest is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Extended parking on site
  • Limited onsite self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,100 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels
  • First-run movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning deposit: USD 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is required for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Suites Elgin
Comfort Suites Hotel Elgin
Elgin Comfort Suites
Comfort Suites Elgin Hotel
Comfort Suites Elgin Hotel Elgin
Elgin Comfort Suites
Comfort Suites Elgin Hotel
Comfort Suites Elgin Elgin
Comfort Suites Elgin Hotel Elgin

Comfort Suites Elgin Northwest Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 470 out of 1003 reviews
Rating 8 - Good. 248 out of 1003 reviews
Rating 6 - Okay. 126 out of 1003 reviews
Rating 4 - Poor. 87 out of 1003 reviews
Rating 2 - Terrible. 72 out of 1003 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

christi

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Sep 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
a
Stayed 1 night in Sep 2025

10/10 Excellent

Todd

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grade A
Stayed 1 night in Sep 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable place to stay People friendly Staff helpful
Stayed 3 nights in Sep 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing
Stayed 1 night in Sep 2025

4/10 Poor

jennifer

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The hotel was nice, and we were even able to check in early, although we did have to pay extra for that. Overall, everything was good. The only issue we ran into was that the sheets and bedding were dirty when we arrived, but once we asked, they brought us clean ones right away, which we appreciated. The hotel itself could use a bit more updating, but it worked well for our stay since we were just there for a wedding. The only thing I wish the room had was a dresser—that was the only downside.
Stayed 3 nights in Sep 2025

10/10 Excellent

Joanne

Liked: Cleanliness, property conditions & facilities, room comfort
It really was comfortable, clean and the people working there friendly.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Dissatisfied with the tub

The hotel was fairly clean but one thing when I went to take a shower their was a long red hair strand in the tub and my hair is blk
Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

Clean, Quite, Great place to stay!
Stayed 1 night in Sep 2025

10/10 Excellent

Tonya

Stayed 1 night in Aug 2025

2/10 Terrible

Ali

Traveled with family
Disliked: Cleanliness, staff & service, amenities
We had a terrible experience at this hotel during our stay. They have a sign in the bathroom stating "Room Service every third night or upon request ". We requested for room service after the second night and no one showed up. We thought whats one more day, expecting room service on the third night per the notice. But no one showed up again on the third night. When we asked for towels the front desk said we dont have any. My wife got upset and went down to see the manager who told us that the towels are in the laundry and they will send them up to our room when available. No one came to the room so we went downstairs again around 11:00 PM at which point they gave us the towels. Never again at Comfort Suites. Even management is unprofessional.
Stayed 3 nights in Sep 2025

10/10 Excellent

Karla M

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay at this location. The room was very stylish and most importantly clean. The breakfast options were nice and every staff member spoke to us. We tried the indoor pool but were a little surprised it wasn't heated. We would prefer to have liquid creamer for our coffee instead of powdered creamer. The water pressure in the shower was perfect and the beds and bedding were extremely comfortable.
Stayed 2 nights in Sep 2025

8/10 Good

Kaysa

Liked: Property conditions & facilities
Comfy beds
Stayed 2 nights in Sep 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Amenities
Large room
Stayed 2 nights in Sep 2025

10/10 Excellent

Tad

Traveled with group
Liked: Cleanliness, amenities
This hotel is pretty much brand new and there are a lot of things going on around the property. The stay was absolutely perfect. I highly recommend.
Stayed 2 nights in Sep 2025

6/10 Okay

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy area around hotel. Gas station on the corner plays load music even during hotel quiet hours. Front desk person said they have to contact the police to get the gas station to turn down the music from time to time but then they start up again. Other guests left their TV’s on all night.
Stayed 1 night in Sep 2025

2/10 Terrible

Emily

Liked: Cleanliness
Stayed 1 night in Sep 2025

6/10 Okay

Paul

Traveled with family
Liked: Cleanliness, property conditions & facilities
Nothing 😑
Stayed 2 nights in Sep 2025

10/10 Excellent

Nathan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an enjoyable stay. Came here for business and was ideal for what I needed. Some minor wear issues and some outlet items in the room did not work. Nothing major, however. Conveniently located near main roads and lots of dining options in the area. Properly was kept well and good breakfast options. Would stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Agnes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am overall impressed with everything
Stayed 2 nights in Sep 2025

2/10 Terrible

Stephanie

Disliked: Cleanliness, amenities
Up keep of property is subpar…I would not stay here again
Stayed 1 night in Jul 2025

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

staci

Traveled with family
Liked: Room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay for a quick trip!

We had a great stay! Service was fantastic, room was clean, and breakfast was great! We did have some issues with the TV, and the wifi was a bit slow but no real issues. We were on the ground floor, on the very far edge away from the other guests, and heard very little commotion. Check in was fast and easy!
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Business traveler
Great
Stayed 1 night in Aug 2025