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Comfort Suites Elgin

2.5 star property

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Photo gallery for Comfort Suites Elgin

Pillowtop beds, desk, blackout drapes, iron/ironing board
Exterior
Lobby
Lobby
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Gym
  • Laundry
$108
includes taxes & fees
Dec 2 - Dec 3

Explore the area

View in a map
2480 Bushwood Drive, Elgin, IL, 60124
  • Place, Randall Oaks Golf Club
    ‪3 min drive‬
  • Place, Santa's Village
    ‪9 min drive‬
  • Place, Grand Victoria Casino
    ‪10 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬

Room options

View all photos for Suite (2 Queen Beds)

Pillowtop beds, desk, blackout drapes, iron/ironing board

Suite (2 Queen Beds)

8.2 out of 10
Very good
(32 reviews)
  • Sleeps 5
  • 2 Queen Beds OR 1 Double Sofa Bed

View all photos for Suite

Pillowtop beds, desk, blackout drapes, iron/ironing board

Suite

8.2 out of 10
Very good
(25 reviews)
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Pillowtop beds, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(23 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Pillowtop beds, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Comfort Suites Elgin

Elgin hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Comfort Suites Elgin offers 78 accommodations with coffee/tea makers and designer toiletries. Beds feature pillowtop mattresses. 32-inch LED televisions come with cable channels and first-run movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Elgin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Comfort Suites Elgin features an indoor pool and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1100 square feet (102 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and coffee/tea in a common area. Concierge services and wedding services can be provided. Onsite self parking is complimentary. The property offers extended parking privileges to guests.

Comfort Suites Elgin is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Extended parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,100 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels
  • First-run movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning deposit: USD 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is required for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Suites Elgin
Comfort Suites Hotel Elgin
Elgin Comfort Suites
Comfort Suites Elgin Hotel
Comfort Suites Elgin Hotel Elgin
Elgin Comfort Suites
Comfort Suites Elgin Hotel
Comfort Suites Elgin Elgin
Comfort Suites Elgin Hotel Elgin

Reviews

Comfort Suites Elgin Reviews

8.0

Very Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 469 out of 1001 reviews
Rating 8 - Good. 251 out of 1001 reviews
Rating 6 - Okay. 125 out of 1001 reviews
Rating 4 - Poor. 84 out of 1001 reviews
Rating 2 - Terrible. 72 out of 1001 reviews

Reviews

10/10 Excellent

James

Liked: Cleanliness
Both garbage cans near front entrance were full and not emptied during our stay. Unsightly. But everything else was very clean.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for family. Very clean. Breakfast well tended with plenty of good food. Nice business center with working printer.
Stayed 1 night in Aug 2025

10/10 Excellent

Steve

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sports Bar next door, Starbucks next door. Less than 15 minutes from Santa's Village
Stayed 1 night in Aug 2025

4/10 Poor

Michael

Traveled with family
Disliked: Amenities
Next to a bad/loud restaurant, rookies. Granted it was Saturday night, but low class people kept making noise until well past 3am outside due to the adjacent parking lot. The sound of drunk chicks, police, and barking dogs persisted until the early morning on Sunday.
Stayed 1 night in Aug 2025

10/10 Excellent

Cathy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so helpful, anything you need help with they are there for you. Their customer service is 10 out of 10.
Stayed 3 nights in Jul 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wouldn’t go back

There was dirt on the walls. Very loud atmosphere. Beds were uncomfortable. The bedding for the pull out couch had to be given to us at the front desk. My pillow smelled like hair oil.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

jacob

Stayed 1 night in Jul 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
nothing else to add
Stayed 1 night in Jul 2025

6/10 Okay

Bob

Traveled with family
Liked: Staff & service, property conditions & facilities
Abc
Stayed 2 nights in Jul 2025

2/10 Terrible

Anallanse

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel review

Brilliant staff and nice hotel
Stayed 5 nights in Jun 2025

4/10 Poor

Amar

Traveled with family and small children, Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The property itself was clean and well-located, which I appreciated. However, I found some of the internal policies to be unnecessarily rigid and frustrating. Housekeeping: I stayed for just two nights and requested housekeeping on the second day, but was told it wouldn’t be provided due to a “once-every-three-days” policy. I explained that I would be checking out before the third day and that this was not a long stay, but was still refused service. Ironically, the posted Choice Hotels policy clearly states that while rooms are cleaned every three days for extended stays, guests can request earlier service—yet this was denied. Towel Exchange: Since housekeeping wasn’t an option, I asked for fresh towels and soap. I was told I needed to “trade in” my used towels first. I complied, but despite having four people in the room, I was initially given only three towels. It took repeated requests and some back-and-forth before they finally provided a fourth towel. While the cleanliness and location met expectations, these internal policies and the way they were enforced detracted significantly from the overall experience. I hope management reconsiders how they implement brand standards.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was great and comfortable. Had a convenient room to take out dog out.
Stayed 13 nights in Jul 2025

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service, room comfort

8 of 10

Facility seemed to be updated. I has several cracks in my walls includimg the shower. Sounds could be heard from both above and through the walls. When having breakfast I was told I could not take my dish to my room which i found a bit odd as this seems to be isolated to this comfort in and had to finish some work before my meeting.
Stayed 2 nights in Jul 2025

10/10 Excellent

juan

Stayed 1 night in Jul 2025

10/10 Excellent

Angela, laporte

Stayed 2 nights in Jun 2025

10/10 Excellent

William

Traveled with family and small children, Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Jun 2025

10/10 Excellent

Octavia

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Dolya

Traveled with family
Liked: Cleanliness, amenities
Breakfast buffet was nice and had good variety. My room was nice and clean. A/c and water pressure were perfect. I would have given 5 stars but my room was missing some items when checking in. i didn't have shower curtain and phone was not even hooked up to phone jack (phone didn't work). This hotel was also in great location. restaurants, gas stations, and even starbucks within walking distance. i would definitely stay here again
Stayed 3 nights in Jul 2025

10/10 Excellent

cherie

Stayed 1 night in Jun 2025

10/10 Excellent

Tomoki

Business traveler
Liked: Amenities
Thank you
Stayed 2 nights in Jun 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family outings

It was a good stay
Stayed 1 night in Jul 2025

10/10 Excellent

Kathleen Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean,nice room and walking distance to restaurants.
Stayed 1 night in Jun 2025

10/10 Excellent

Bella

Stayed 1 night in Jun 2025