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Comfort Suites Oakbrook Terrace near Oakbrook Center

3.0 star property

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Lobby
Business Suite, 2 Double Beds with Sofa Sleeper | 1 bedroom, premium bedding, down comforters, pillowtop beds
Lobby sitting area
1 bedroom, premium bedding, down comforters, pillowtop beds
Indoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Parking included
  • Laundry

Explore the area

Map
17W445 Roosevelt Rd, Villa Park, IL, 60181
  • Oakbrook Center Mall
    ‪18 min walk‬
  • Drury Lane Theater
    ‪1 min drive‬
  • Yorktown Shopping Center
    ‪5 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪19 min drive‬

Room options

View all photos for Business Room, 1 King Bed with Sofa bed

Business Room, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, down comforters, pillowtop beds

Business Room, 1 King Bed with Sofa bed

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Business Suite, 2 Double Beds with Sofa Sleeper

1 bedroom, premium bedding, down comforters, pillowtop beds

Business Suite, 2 Double Beds with Sofa Sleeper

  • 398 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

Similar properties

Breakfast, lunch, dinner served; American cuisine

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  • Pool
  • Hot Tub
  • Free WiFi
  • Restaurant
4.0 out of 5, Very Good, (1001)
$132 nightly
The price is $132 total
includes taxes & fees
Hilton Chicago/Oak Brook Suites

About this property

Comfort Suites Oakbrook Terrace near Oakbrook Center

3-star Villa Park hotel close to Drury Lane Theater
This smoke-free hotel features an indoor pool, a fitness center, and a bar/lounge. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.
Comfort Suites Oakbrook Terrace near Oakbrook Center offers 102 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. These individually furnished accommodations have separate sitting areas and include single sofa beds. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 17 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Comfort Suites Oakbrook Terrace near Oakbrook Center features an indoor pool and a fitness center. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 700 square feet (65 square meters) include conference space. This business-friendly hotel also offers a vending machine, an arcade/game room, and multilingual staff. Complimentary self parking is available on site.

Comfort Suites Oakbrook Terrace near Oakbrook Center is a smoke-free property.

A complimentary full breakfast is served each morning between 7 AM and 9 AM.

Languages

Arabic, English, Hindi, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Single sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:00 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from May 3 2025 to June 30 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid debit cards are not accepted for any bookings or onsite payments
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 9:00 AM to 9:00 PM
Guests under 18 years old are not allowed in the swimming pool, and guests under 17 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Suites Hotel Oakbrook Terrace Chicago
Comfort Suites Oakbrook Terrace Chicago
Comfort Suites Oakbrook Terrace Chicago Hotel
Comfort Suites Oakbrook Terrace near Oakbrook Center Hotel
Comfort Suites Oakbrook Terrace near Oakbrook Center Villa Park

Comfort Suites Oakbrook Terrace near Oakbrook Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 427 out of 1003 reviews
Rating 8 - Good. 228 out of 1003 reviews
Rating 6 - Okay. 132 out of 1003 reviews
Rating 4 - Poor. 88 out of 1003 reviews
Rating 2 - Terrible. 128 out of 1003 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Fantagja

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 1 night in Feb 2025

4/10 Poor

Randy

Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2025

2/10 Terrible

Eltramice

Traveled with family
Found bed bugs in the convertible couch ended the trip left immediately.
Stayed 1 night in Feb 2025

2/10 Terrible

Shanicqua

Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
The black lady is always so nice at check in. The room smelled like mildew, the tv wasn’t working, curtains had holes,and the smell was horrible
Stayed 2 nights in Feb 2025

8/10 Good

Michelle

Stayed 3 nights in Feb 2025

10/10 Excellent

Nyree

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Vendetta

Liked: Property conditions & facilities, room comfort

Horrible morning customer service

I have been staying there lately a lot. I called service desk this morning around 7:30 am and I asked the lady if I can have a late check- out for 12:30 pm and she cut me off so rude and said no no late check outs because housekeeping has a busy day. I was speechless who says that to guest. 30 minutes was all I asked for. I even offered to pay. Who turns down money. When I check in and the black lady is there. Never an issue and she is really nice. Just because I book through Hotel.com I feel it’s horrible rooms. I had to complain about my room smelling like mildew.
Stayed 1 night in Feb 2025

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

amber

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

I am writing to formally request an immediate refund for my stay at Comfort Suites in Villa Park due to the extremely unsanitary and unacceptable conditions I encountered. Upon checking into my room, I was appalled to find multiple health and cleanliness violations, including: * Bugs throughout the room * Stained furniture, carpet and bedding * Sticky residue on the walls * Disgusting smells and cigarette smell * Water dripping from the ceiling of mold and onto the floor This level of filth is entirely unacceptable and poses serious health risks. I immediately brought these concerns to the front desk, but no adequate resolution was provided. Due to the unsanitary conditions, I was forced to leave and seek alternative accommodations.
Stayed 2 nights in Nov 2024

10/10 Excellent

Viveca

Stayed 2 nights in Feb 2025

10/10 Excellent

Ladonna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful night sleep

My suite was clean and well kept. Staff was very helpful and friendly,This was a very pleasant place to stay will be booking again very soon
Stayed 3 nights in Feb 2025

10/10 Excellent

Laguina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine except someone vomites on the ground by my car and nobody cleaned it up.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful weekend in Chicago

The lady at check in was wonderful, the breakfast was great, the hotel was clean. The only thing I had to complain about is our bathroom fan was noisy, and the bathtub plug was broken. Other than that it was wonderful. Parking is a little tricky.
Stayed 2 nights in Feb 2025

6/10 Okay

Paul

Liked: Cleanliness
Website said the pool would be open by Feb 7th and it was not open. We chose those hotel for that purpose with 3 little kids. They were disappointed to say the least.
Stayed 1 night in Feb 2025

10/10 Excellent

Jessika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Ericker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's always nice to stay here.. just was a Lil disappointed that the pool was closed on January n wasn't informed the right way until we got there.. because we always bring my gbabies here for the pool..n it wasn't on the app nor when booked..we found out when we arrived.. but overall we will be back soon..
Stayed 2 nights in Feb 2025

8/10 Good

Vendetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Vauleda

Traveled with family
Disliked: Staff & service

It’s was okay

The desk clerk at night was very very rude She slammed my id on the counter top and can not communicate very well
Stayed 2 nights in Feb 2025

8/10 Good

Nolan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Sheliah

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Angela

Security issues

Staff was friendly and accommodating. However, location had many issues with other guests. Police involved several times through the night. Felt unsafe!
Stayed 1 night in Feb 2025

10/10 Excellent

azhar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Staff and Excellent Service - Great value

Great staff and excellent customer service
Stayed 1 night in Jan 2025

10/10 Excellent

Trevor

Stayed 4 nights in Jan 2025