For positives, the beds/rooms were clean, the common areas of the hotels were clean, and there was usually someone at the front desk.
For items that could use work. The pool area was not very clean, ran out of towels regularly, we never saw anyone cleaning or restocking it.
We ran out of conditioner in our room, called the front desk and requested more, but it was never brought up.
Breakfast was basic and limited, ran out of food regularly, and tables weren’t wiped down or area cleaned.