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Congress Plaza Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Congress Plaza Hotel

Aerial view
Exterior
Junior Suite, City View | Living area | TV
Accessible Standard Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Junior Suite, City View | City view

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Bar

Explore the area

Map
520 South Michigan Avenue, Chicago, IL, 60605
  • Columbia College Chicago
    ‪1 min walk‬
  • Auditorium Building and Theatre
    ‪2 min walk‬
  • State Street
    ‪4 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪37 min drive‬

Room options

View all photos for Accessible Standard Room, 2 Double Beds

Accessible Standard Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Accessible Standard Room, 2 Double Beds

  • 251 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, City View

Junior Suite, City View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed, Lake View, Lakeside

Standard Suite, 1 King Bed, Lake View, Lakeside | Living room | TV

Standard Suite, 1 King Bed, Lake View, Lakeside

  • 538 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Queen Room, Interior View

Queen Room, Interior View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Queen Room, Interior View

  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Suite

  • 538 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 1 King Bed, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Lake View

  • 251 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Lake View

  • 251 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 278 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Congress Plaza Hotel

Hotel in Downtown Chicago
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a fitness center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and conference space. Housekeeping is available on request.
Congress Plaza Hotel offers 870 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Premium cable television is provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Business-related amenities consist of a business center and meeting rooms.

Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 50000 square feet (4645 square meters) include conference space. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Congress Plaza Hotel is a smoke-free property.

Full breakfasts are available for a surcharge between 6:30 AM and 11:00 AM on weekends.
Tavern Tap - This sports bar serves breakfast only.
Tavern Tap - Onsite sports bar. Open select days.
Room service (during limited hours) is available.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (USD 62 per night)

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:00 AM for a fee: USD 16 to 23 for adults and USD 12 to 18 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Tavern Tap
  • Tavern Tap

Things to do

  • Bicycle storage
  • Gym
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 50,000 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Hand-held showerhead
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 14 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1893
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 49.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 59.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 16 to 23 for adults, and USD 12 to 18 for children
  • Uncovered self parking fee: USD 62.00 per night
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Congress Hotel
Congress Hotel Plaza
Congress Plaza
Congress Plaza Chicago
Congress Plaza Hotel
Congress Plaza Hotel Chicago
Hotel Congress Plaza
Plaza Congress Hotel
Congress Hotel Chicago
Congress Plaza Hotel Hotel
Congress Plaza Hotel Chicago
Congress Plaza Hotel Hotel Chicago

Congress Plaza Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 3479 out of 8423 reviews" "
Rating 8 - Good. 2361 out of 8423 reviews" "
Rating 6 - Okay. 1312 out of 8423 reviews" "
Rating 4 - Poor. 718 out of 8423 reviews" "
Rating 2 - Terrible. 553 out of 8423 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mildred

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 3 nights in Oct 2024

8/10 Good

Rajesh

Liked: Property conditions & facilities
Stayed 6 nights in Oct 2024

4/10 Poor

Amr

Stayed 4 nights in Oct 2024

10/10 Excellent

Hugo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

6/10 Okay

Alamoudi hasan

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

8/10 Good

OGUER

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Hotel muy Viejo
Al hotel le falta una remodelación al menos en el piso 12, todo está muy viejo incluyendo la alfombra y eso hace que parezca sucio aún que esté limpio
Stayed 7 nights in Oct 2024

10/10 Excellent

Vang

Stayed 3 nights in Oct 2024

8/10 Good

Carmen Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was in The older tower. So we had carpet in our room.
Stayed 4 nights in Sep 2024

8/10 Good

Suzette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Karyn

Stayed 3 nights in Oct 2024

10/10 Excellent

Chau Tran

Liked: Cleanliness, staff & service, property conditions & facilities
Double room but there is one bathroom only
Stayed 2 nights in Aug 2024

10/10 Excellent

Curtis

Business traveler
Great property. Friendly staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Tahsia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was so happy staying here. I asked for an extra blanket because I was cold and the staff went above and beyond bringing me a blanket and a space heater! So friendly and thoughtful.
Stayed 2 nights in Oct 2024

6/10 Okay

Raul

Disliked: Cleanliness, property conditions & facilities
Old and not very well maintained. The restaurants are not great, and everything look dirty
Stayed 5 nights in Oct 2024

10/10 Excellent

Elango, Mississuaga

Business traveler
Liked: Cleanliness, staff & service, amenities
Bedding is dated
Stayed 4 nights in Oct 2024

10/10 Excellent

Elizabeth

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This grand old lady has seen her share of history. When you visit, ask for a peek at the Gold Room! The building is well-kept; my single standard king was large and comfortable. Water pressure was great and the shower was hot almost immediately. Commercial grade laminate flooring in the room meant no carpet dust. I didn't pay for a view but a short walk through Grant Park gets you up close to Buckingham Fountain. Walk a little further to the museum campus or downtown. Doorman Steve was always standing by to assist. (Does he ever go home?) Housekeeping staff work hard to keep guests happy. If you seek bland and overpriced, look elsewhere. Otherwise, I highly recommend the Congress.
Stayed 5 nights in Oct 2024

2/10 Terrible

Jeffrey Allan

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Calling this place a dump would be an insult to dumps everywhere. It was 40 degrees the morning we checked into the hotel. The hotel DOES NOT HAVE HEAT. They run an old boiler system that can only do one or the other. They gave us a $36 small space heater from Home Depot to try to keep warm. What kind of hotel in Chicago doesn't have heat in October? The kind of hotel that should shutter their doors until they can afford to make some upgrades.
Stayed 2 nights in Oct 2024

4/10 Poor

Wanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Sierra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Congress!! Me. Steve out front was ana amazing help with our bags, the other gentleman who were apart of the concierge service were great as well. Mr. Bill in the bar was always great. The stay was all around amazing for us. We were two female travelers and felt safe the entire time and were close to so much.
Stayed 5 nights in Oct 2024

10/10 Excellent

Wayne

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
: (
My only complaint is when I arrived back to my room on my last night, around 5pm, my room had not been cleaned.
Stayed 3 nights in Oct 2024

8/10 Good

Shellie

Liked: Cleanliness, staff & service
A little dated but pretty comfortable stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tiffani

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Great haunted historical hotel. We didn’t have air conditioning with stunk but other than that it was clean and nice. Being from the country it was darn near impossible to sleep because of the noise but I think that’s just a general city issue.
Stayed 3 nights in Oct 2024

10/10 Excellent

Dahlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only issue was that the room service had to be called several times before anyone picked up to take my order. When I was told and shown the lake view room, I had to lean over to see the lake view with the photo I saw when reserving showed the lake straight ahead in plain view. Also, my room was freezing. Other than that it was good.
Stayed 2 nights in Oct 2024

6/10 Okay

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Beautiful but chilly
Elegant place for a stay, but there is no heat control. The hotel gave me extra blankets, but that only helped when I was sleeping. For some reason there were no washcloths either. I’d visit this hotel in summer but not the rest of the year.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024