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Congress Plaza Hotel

3.5 star property

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Photo gallery for Congress Plaza Hotel

Experience grandeur in this beautifully designed ballroom with high ceilings, arched windows, and elegant table settings.
Enjoy a city view from the large window, framed by a simple design.
Relax in a classic lobby with a central seating area, armchairs, and sofas, surrounded by high ceilings and large windows.
Relax in this stylish living room with a large flat-screen TV, coffee machine, and comfortable seating area.
Experience the grandeur of the Concourse Hotel, a historic building with a classic architectural style, featuring a prominent entrance and ground-floor windows.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Bar
  • 24/7 front desk

Explore the area

Map
520 South Michigan Avenue, Chicago, IL, 60605
  • Art Institute of Chicago
    ‪8 min walk‬
  • Millennium Park
    ‪9 min walk‬
  • Grant Park
    ‪16 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for Accessible Standard Room, 2 Double Beds

Accessible Standard Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Accessible Standard Room, 2 Double Beds

8.0 out of 10
Very good
(47 reviews)
  • 251 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, City View

Junior Suite, City View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, City View

7.0 out of 10
Good
(2 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed, Lake View, Lakeside

Standard Suite, 1 King Bed, Lake View, Lakeside | Living room | TV

Standard Suite, 1 King Bed, Lake View, Lakeside

8.6 out of 10
Excellent
(19 reviews)
  • 538 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Queen Room, Interior View

Queen Room, Interior View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Queen Room, Interior View

8.0 out of 10
Very good
(122 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Suite

7.6 out of 10
Good
(62 reviews)
  • 538 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 1 King Bed, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Lake View

8.4 out of 10
Very good
(176 reviews)
  • 251 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

7.8 out of 10
Good
(452 reviews)
  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Lake View

8.0 out of 10
Very good
(113 reviews)
  • 251 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

7.8 out of 10
Good
(471 reviews)
  • 278 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Relax in the hotel lobby's spacious seating area, surrounded by a city view and comfortable sofas and armchairs.

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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Housekeeping
3.6 out of 5, Good, (2243)
$253 nightly
The price was $281
The price is $253 total
includes taxes & fees
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About this property

Congress Plaza Hotel

Hotel in Downtown Chicago
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a fitness center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and conference space. Housekeeping is available on request.
Congress Plaza Hotel offers 870 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Premium cable television is provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Business-related amenities consist of a business center and meeting rooms.

Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 50000 square feet (4645 square meters) include conference space. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Congress Plaza Hotel is a smoke-free property.

Full breakfasts are available for a surcharge between 6:30 AM and 11:00 AM on weekends.
Tavern Tap - This sports bar serves breakfast only.
Tavern Tap - Onsite sports bar. Open select days.
Room service (during limited hours) is available.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (USD 62 per night)

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:00 AM for a fee: USD 16 to 23 for adults and USD 12 to 18 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Tavern Tap
  • Tavern Tap

Things to do

  • Bicycle storage
  • Gym
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 50,000 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Hand-held showerhead
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 14 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1893
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 49.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 59.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 16 to 23 for adults, and USD 12 to 18 for children
  • Uncovered self parking fee: USD 62.00 per night
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Congress Hotel
Congress Hotel Plaza
Congress Plaza
Congress Plaza Chicago
Congress Plaza Hotel
Congress Plaza Hotel Chicago
Hotel Congress Plaza
Plaza Congress Hotel
Congress Hotel Chicago
Congress Plaza Hotel Hotel
Congress Plaza Hotel Chicago
Congress Plaza Hotel Hotel Chicago

Congress Plaza Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 3829 out of 8972 reviews
Rating 8 - Good. 2464 out of 8972 reviews
Rating 6 - Okay. 1387 out of 8972 reviews
Rating 4 - Poor. 720 out of 8972 reviews
Rating 2 - Terrible. 572 out of 8972 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My favorite

I’ve stayed here many times throughout the years. Beautiful view of Buckingham fountain. Short walk to Osaka Sushi for an Udon noodle bowl. We will walk to the Contemporary Museum of Art today. Just a joyous stay at Congress Plaza
Stayed 1 night in Apr 2025

6/10 Okay

Mary

Stayed 2 nights in Apr 2025

10/10 Excellent

Imelda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect, very convenient considering we went to the hwassa concert right across the street at the auditorium. Will definitely be staying here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Historic Hotel Kept Well and Very Clean

Our room was very clean, and the bathroom as well. Everything was in great condition considering the age of the property. It is a beautiful building. Great location and helpful staff. Would recommend.
Stayed 5 nights in Apr 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly but I think they should have micro waves in the rooms
Stayed 2 nights in Apr 2025

8/10 Good

Eunice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Austin Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. The staff were incredibly accommodating and friendly. There is no better value for location and cost
Stayed 4 nights in Apr 2025

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Steve the door man was very nice and helpful! Was a great place to stay!
Stayed 4 nights in Apr 2025

6/10 Okay

Nicholas

Business traveler
Disliked: Amenities
It was better when they had smoking rooms as a option.
Stayed 2 nights in Mar 2025

8/10 Good

Mark, Alexandria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed at the Congress Plaza Hotel many times now. The counter staff is efficient, but not particularly friendly. The doorman are especially friendly and helpful. I enjoy staying here for the convenience of being near many main attraction sites. Additionally, the hotel prices are reasonable compared to other hotels in the area.
Stayed 2 nights in Apr 2025

10/10 Excellent

Christine

Traveled with family
Liked: Amenities
Nice room and view.
Stayed 2 nights in Apr 2025

2/10 Terrible

Fausto Gael

Stayed 1 night in Mar 2025

8/10 Good

Alexis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

We had a great stay! Room was clean, building was quiet. My only gripe is that the WiFi was HORRIBLE.
Stayed 3 nights in Apr 2025

4/10 Poor

Mario

Disliked: Cleanliness, staff & service, property conditions & facilities
Toilet was dirty upon arrival. Room was incredibly warm as didn’t seem to be a functioning AC unit. Front desk staff not the
Stayed 2 nights in Apr 2025

6/10 Okay

Missy

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I didn’t realize they allow smoking in hotel rooms. It was an AWFUL smell. They moved me the next morning to a very nice room.
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
For the price and location the price is very good and close to attractions and the metra station. The downsides are no way to control the temperature in your room. The tub/shower was also difficult to get into due to sliding glass doors with a tub insert that had a big slope for baths. The other issue for me was the toilet was running the whole time. Would consider staying here again if in cooler months of the year.
Stayed 4 nights in Apr 2025

10/10 Excellent

Payton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

6/10 Okay

Megan

Traveled with family
Liked: Cleanliness

Ok for the price

The areas of the hotel that I saw were mostly clean, I did see some chipping paint on the carpets in the hallway. Also, you couldn't control the temperature in your room so my room was very hot to sleep in.
Stayed 3 nights in Apr 2025

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great.
Stayed 2 nights in Apr 2025

2/10 Terrible

Gray

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
No A/C in the room and the heat was blasting. The room had to have been 85° throughout our entire stay. Hotel staff would not give complimentary water and had vending machines that charge $3 for a bottle of water. Cleanliness of the room was a joke sheets weren’t fitted so the sheets kept coming off the bed.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeremiah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cool OLD hotel with a dynamite vibe. Not the most pristine hotel but it more than makes up for it with style and charm.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Keshawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, easy check in, and good security
Stayed 2 nights in Apr 2025

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Mar 2025