Comfort Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn & Suites

Standard Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets
Lobby
Property amenity
Indoor pool
Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Breakfast included
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
3700 N Wilke Rd, Arlington Heights, IL, 60004
  • Kemper Lakes Golf Club
    7 min drive
  • Metropolis Performing Arts Center
    9 min drive
  • Marriott Theatre
    13 min drive
  • Chicago, IL (PWK-Chicago Executive)
    15 min drive

Room options

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Comfort Inn & Suites

Arlington Heights hotel with coffee shop/cafe
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and a business center. All 152 rooms provide conveniences like microwaves and coffee makers, plus free WiFi and flat-screen TVs with cable channels. Free newspapers, free local calls, and hair dryers are among the other amenities that guests will find.
Comfort Inn & Suites offers 152 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Comfort Inn & Suites features an indoor pool and a 24-hour fitness center. The hotel offers a coffee shop/cafe and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a 24-hour business center and 2 meeting rooms. Event facilities measuring 1121 square feet (104 square meters) include conference space. This Arlington Heights hotel also offers a vending machine, complimentary newspapers in the lobby, and a fireplace in the lobby. Complimentary self parking is available on site.

Comfort Inn & Suites is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Babysitting
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,121 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges USD 100 for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 30 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.00 per night
  • Credit card charges are subject to a surcharge of USD 100

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Comfort Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 406 out of 1003 reviews" "
Rating 8 - Good. 242 out of 1003 reviews" "
Rating 6 - Okay. 126 out of 1003 reviews" "
Rating 4 - Poor. 118 out of 1003 reviews" "
Rating 2 - Terrible. 111 out of 1003 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sue

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and I never heard anyone from the other rooms. Morning breakfast was a complete meal with eggs and sausage and other breakfast items. The coffee was very good. Will return if I am ever up in that area again.
Stayed 2 nights in Sep 2024

10/10 Excellent

patryk

Good
Stayed 2 nights in Sep 2024

10/10 Excellent

patryk

Liked: Cleanliness
Everything
Stayed 4 nights in Sep 2024

6/10 Okay

Deana

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The most place was under construction so there was no door knobs, holes in the wall and Wet paint in the halls with out signs .
Stayed 2 nights in Sep 2024

6/10 Okay

Fernanda

Traveled with group
Disliked: Property conditions & facilities
Someone kept ol trying to break into my room . All night
Stayed 1 night in Sep 2024

6/10 Okay

Joy, Buffalo grove

Liked: Staff & service
The staff is very friendly and helpful. The property is renovated but even then seems to need some work specially in the cleanliness side. The breakfast is below average.
Stayed 1 night in Aug 2024

10/10 Excellent

Tamea

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Joshua

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ac didnt work. Staff was rude about the situation. There was a dog barking all night. Room was dirty. Communal areas were dirty. Sheets were dirty. Towel racks were hanging from wall. Doors didnt lock properly so anyone could access the building at any time. Mildew smell. Wet dirty shower towels and blankets left on floor in hallway for several hours. Severe tripping and fire hazard. Elevator has not been inspected since February of 2022 and it sounds like its about to break. The night shift guy and the young day shift guy have very good customer relation skills.
Stayed 2 nights in Aug 2024

6/10 Okay

Ernesto

Stayed 1 night in Aug 2024

6/10 Okay

Daniel

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Clerk at front desk was awesome ! Property in general was a mess. Looked to be under full remodel, not mentioned in info about property. Half of the parking lot full of shipping containers. Trash and old furniture scattered about at random. Area surrounding hotel is very industrial It was a place to sleep for the night, no more. Would not suggest bringing your kids here.
Stayed 1 night in Aug 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Aug 2024

10/10 Excellent

Ieasha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property staff was extremely helpful and kind to the guests.
Stayed 1 night in Aug 2024

4/10 Poor

Reyna

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Roxanne

Stayed 4 nights in Aug 2024

2/10 Terrible

Melisa

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If I would have known that the hotel is being renovated while we stayed there I would have stayed some where else . We had no microwave no iron no safe no handle on the glass door to go outside . Had to ask for a hair dryer . Why have guest if the hotel isn’t ready ?? Shower was clogged .. I complained about the clog nobody ever came to fix it . Asked for the room to be cleaned while we was out .. got back 5 hours later and still no clean room . Went to reception to complain then we finally had the room cleaned while we waited in the dirty pool area . Definitely would not return till possibly fully renovated. It seems like the people renovating the hotel are living in the upstairs rooms . Some looked very shady . Saving the best for last … huge barking dog in next room . Not even sure if pets allowed??
Stayed 3 nights in Aug 2024

10/10 Excellent

Roel

Stayed 1 night in Aug 2024

10/10 Excellent

Tamara

Stayed 1 night in Aug 2024

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty sheets and clogged toilet
Stayed 1 night in Aug 2024

2/10 Terrible

Tanisha

Business traveler, Traveled with family
Disliked: Property conditions & facilities
Never again
This hotel is in the mist of renovating, so I was understanding at first. However we get in the room and the sheets had dried blood and was dirty. They change the room and it was better at first. The next day we asked for room service and towels. We never received it. Went to a military graduation and came back to a dirty room with the sale dirty linen and towels we asked to be changed. The entire stay was a mess and still didn’t get any services. I had to go to the desk this morning and say “We never received our clean linen and towels.”! The guy looked appalled.
Stayed 3 nights in Aug 2024

2/10 Terrible

rochelle

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty dried blood on comforter, hair in tub not ours. Two men watching teenage daughter if I wasn’t there probably would of snatch her into there room. Expedia pictures said there was a a hot tub no hot tub, pool was dirty. Renovating breakfast sucked.
Stayed 3 nights in Aug 2024

6/10 Okay

Wayne

Traveled with pets
Liked: Staff & service
Disliked: Amenities
Under construction, but I was not told when I made a reservation that the fitness center was closed. Shower did not work, so only a bath was available. The staff was very nice and apologetic, but that did not make up for the inconveniences. They forgot to cook the breakfast sausages. They just took the frozen sausages and put them in the serving tray to eat. Wait a year until the remodeling is done before you go there. It will be nice when finished.
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Short stay
Room was fine, wasn’t super clean. But for a short stay it was fine. photos did not match the pool area. No hot tub available and pool was not clean.
Stayed 2 nights in Aug 2024

4/10 Poor

Heather

Traveled with partner, Traveled with family
Disliked: Cleanliness, property conditions & facilities
I understand they are under renovations but to have mold in the rooms and you can smell it in the ac units is horrible
Stayed 3 nights in Aug 2024

6/10 Okay

william

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Pretty run down.
Stayed 1 night in Aug 2024