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Crowne Plaza Chicago SW - Burr Ridge by IHG

4.0 star property

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Photo gallery for Crowne Plaza Chicago SW - Burr Ridge by IHG

Exterior
Exterior
Breakfast and dinner served
Indoor pool, sun loungers
1 bedroom, premium bedding, pillowtop beds, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Laundry
$131
includes taxes & fees
Oct 15 - Oct 16

Explore the area

View in a map
300 S Frontage Road, Burr Ridge, IL, 60527
  • Burr Ridge Village Center
    ‪11 min walk‬
  • Oakbrook Center Mall
    ‪12 min drive‬
  • SeatGeek Stadium
    ‪13 min drive‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, desk

Suite, 1 King Bed

  • 317 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Jetted Tub

1 bedroom, premium bedding, pillowtop beds, desk

Suite, 1 King Bed, Accessible, Jetted Tub

  • 317 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(31 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room

8.4 out of 10
Very good
(13 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Hearing Accessible (Communications)

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Hearing Accessible (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Roll-in Shower (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Hearing Accessible (Communications)

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Hearing Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Jetted Tub

1 bedroom, premium bedding, pillowtop beds, desk

Junior Suite, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 317 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(21 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Crowne Plaza Chicago SW - Burr Ridge by IHG

4-star Burr Ridge hotel with restaurant
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Crowne Plaza Chicago SW - Burr Ridge by IHG offers 123 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 43-inch LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Crowne Plaza Chicago SW - Burr Ridge by IHG features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and 3 meeting rooms. Event facilities measuring 7484 square feet (695 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. A complimentary area shuttle within 3 miles is available for guests. Complimentary self parking is available on site.

Crowne Plaza Chicago SW - Burr Ridge by IHG has designated areas for smoking.

To-go breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 9:30 AM.
Sip & Savor Cocktails - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 9:30 AM on weekends; USD 12.50 for adults and USD 6.25 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sip & Savor Cocktails

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 7,484 square feet of conference space
  • Computer station

Outdoors

  • In a regional park
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (86 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Rooftop garden
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 12.50 for adults and USD 6.25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Burr Ridge
Quality Inn Burr Ridge
Oaks Hotel Burr Ridge Hotel Burr Ridge
Oaks Hotel Burr Ridge Hotel
Oaks Burr Ridge Hotel Burr Ridge
Crowne Plaza Chicago SW Burr Ridge Hotel
Crowne Plaza Chicago SW Hotel
Crowne Plaza Chicago SW Burr Ridge
Crowne Plaza Chicago SW

Reviews

Crowne Plaza Chicago SW - Burr Ridge by IHG Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 568 out of 1006 reviews
Rating 8 - Good. 248 out of 1006 reviews
Rating 6 - Okay. 94 out of 1006 reviews
Rating 4 - Poor. 50 out of 1006 reviews
Rating 2 - Terrible. 46 out of 1006 reviews

Reviews

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Friendly check in and easy to park. Clean and large room with great air conditioning. Convenient to shops and restaurants 3 minutes away.
Stayed 1 night in Jun 2025

6/10 Okay

Bertedis

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Late check in but no late check out

We weren’t a let to check in until about 5pm because they were still cleaning the room. But I couldn’t get a late check out because the room is booked
Stayed 1 night in Jun 2025

10/10 Excellent

William

Business traveler
Liked: Amenities
Front desk was very helpful a couple of times when I needed help
Stayed 3 nights in May 2025

10/10 Excellent

Lara

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and inviting.
Stayed 1 night in Jun 2025

10/10 Excellent

Jeff

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Bartender, Thomas, was the best!!
Stayed 2 nights in May 2025

10/10 Excellent

ali

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Comfortable , clean & friendly staff
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Room was very clean, there was house keeping offered daily without having to ask for it. Staff were very friendly. Location was great almost in the middle of every place we wanted to go to, including airport and downtown. Only issue we had was the bathroom door did not lock and some ceiling paint was peeled off.
Stayed 4 nights in May 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant Stay

The room was clean and comfortable. The staff were friendly and gracious. The breakfast for $11 was well worth it. The only minor detractoon was that we thought the hotel had a hot tub available to all residence from what hotels.com was indicating, but we discovered that evening that a hot tub is only available to person's who reserve a suite and not for person who reserve regular rooms.
Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Worst Stay - Bugs and Leaking Washrooms

Stayed 5 nights in May 2025

10/10 Excellent

Sonya

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

Oscar

Stayed 2 nights in Mar 2025

10/10 Excellent

xiaoyue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Grant

Stayed 3 nights in Apr 2025

2/10 Terrible

Besa

Disliked: Staff & service, property conditions & facilities
Housekeeping went into our room when my husband was getting dressed and it wasn’t check out time So insane. So unprofessional
Stayed 1 night in May 2025

10/10 Excellent

Jamie

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Chen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Mar 2025

10/10 Excellent

Jazeera

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in May 2025

10/10 Excellent

Antonio

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice and clean. Staff was very nice and helpful
Stayed 1 night in Feb 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, room comfort

Great Service

We had an issue in our first room, but staff was quick to move us and good service recovery. Bed was comfortable. Breakfast was really good.
Stayed 1 night in Apr 2025

8/10 Good

Anthony

Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Stayed 1 night in Apr 2025

4/10 Poor

Braden

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Outdated in some areas like the pool. The whole building had one elevator with it being so long. There was several events so quite noisy and with lots of people. Prices were outrageous for snack purchases. No easy access to ice machine. For the price , breakfast was NOT included
Stayed 2 nights in Apr 2025

6/10 Okay

Joslyn

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Trash in garbages upon arrival, few towels were stained, hot tub wasn’t cleaned. Thankfully I brought my own cleaning supplies.
Stayed 1 night in Apr 2025

10/10 Excellent

Tamren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025