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Crowne Plaza Chicago SW - Burr Ridge by IHG

4.0 star property

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Photo gallery for Crowne Plaza Chicago SW - Burr Ridge by IHG

Exterior
Indoor pool, open 7:00 AM to 10:00 PM, sun loungers
Premium bedding, pillowtop beds, desk, blackout drapes
Breakfast and dinner served
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Gym
$100
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
300 S Frontage Road, Burr Ridge, IL, 60527
  • Place, Burr Ridge Village Center
    ‪11 min walk‬
  • Place, Willowbrook Community Park
    ‪2 min drive‬
  • Place, Southwest Medical Consultants
    ‪3 min drive‬
  • Airport, Chicago, IL (MDW-Midway Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room

8.4 out of 10
Very good
(13 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(33 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(23 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Jetted Tub

Premium bedding, pillowtop beds, desk, blackout drapes

Junior Suite, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 317 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillowtop beds, desk, blackout drapes

Suite, 1 King Bed

  • 317 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Jetted Tub

Premium bedding, pillowtop beds, desk, blackout drapes

Suite, 1 King Bed, Accessible, Jetted Tub

  • 317 sq ft
  • Sleeps 2
  • 1 King Bed

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4.6 out of 5, Wonderful, 912 reviews
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About this property

Crowne Plaza Chicago SW - Burr Ridge by IHG

4-star Burr Ridge hotel with restaurant
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Crowne Plaza Chicago SW - Burr Ridge by IHG offers 123 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 43-inch LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Crowne Plaza Chicago SW - Burr Ridge by IHG features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and 3 meeting rooms. Event facilities measuring 7484 square feet (695 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Guests can use the indoor pool at a partner property. A complimentary area shuttle within 3 miles is available for guests. Complimentary self parking is available on site.

Crowne Plaza Chicago SW - Burr Ridge by IHG has designated areas for smoking.

To-go breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Sip & Savor Cocktails - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 21 for adults and USD 11 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Sip & Savor Cocktails

Things to do

  • 24-hour gym
  • Indoor pool
  • Indoor pool (guest access)
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 7,484 square feet of conference space
  • Computer station

Outdoors

  • In a regional park
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (86 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Rooftop garden
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 21.00 for adults and USD 11.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Burr Ridge
Quality Inn Burr Ridge
Oaks Hotel Burr Ridge Hotel Burr Ridge
Oaks Hotel Burr Ridge Hotel
Oaks Burr Ridge Hotel Burr Ridge
Crowne Plaza Chicago SW Burr Ridge Hotel
Crowne Plaza Chicago SW Hotel
Crowne Plaza Chicago SW Burr Ridge
Crowne Plaza Chicago SW

Crowne Plaza Chicago SW - Burr Ridge by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 563 out of 1005 reviews
Rating 8 - Good. 244 out of 1005 reviews
Rating 6 - Okay. 95 out of 1005 reviews
Rating 4 - Poor. 53 out of 1005 reviews
Rating 2 - Terrible. 50 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hilary

Stayed 1 night in Aug 2025

8/10 Good

Antonio

Liked: Cleanliness, staff & service
The one thing I didn’t like about the place was the fact that the rooms could be combined by one door
Stayed 2 nights in Aug 2025

10/10 Excellent

obed

Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Excellent
Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in a good location 2 mins from the interstate. Staff very helpful and welcoming. Jaime of the Customer Service team really stood out. The only negative was that the hotel website advises that all standard rooms have an in-room safe, they do not. Safety deposit boxes are located in a room behind the reception.
Stayed 4 nights in Aug 2025

2/10 Terrible

Shawn

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty and unsanitary, had wet, discolored carpet, smelled funky, had a hole in the floor and wall by the air conditioner which was loud like a freight train, and the phone wouldn’t dial to the front desk for help. Entertainment in room was very limited and slow wifi.
Stayed 1 night in Aug 2025

10/10 Excellent

Luis, Allentown

Stayed 1 night in Aug 2025

4/10 Poor

Lexis

Stayed 1 night in Aug 2025

10/10 Excellent

Gang

Stayed 1 night in Aug 2025

2/10 Terrible

Tijuana

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I got transferred to 3 different rooms an all the rooms were dirty an had a bad smell
Stayed 1 night in Aug 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Joan

Traveled with family
Liked: Cleanliness, staff & service
friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert, Ewa Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet convenient location close to the shopping area. Very nicely maintained hotel especially on the inside. They had breakfast buffet, a bar but we didn't have time.
Stayed 2 nights in Aug 2025

8/10 Good

Tyler

Stayed 1 night in Aug 2025

10/10 Excellent

ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

FRANCISCO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Muhammad

Traveled with family
Disliked: Staff & service
If you call 100 times at front desk only one time they answer. Second if you go physically to see reception 15-30 minutes wait for him to discuss your situation and issues. Third the swimming pool water temperature was extremely cold. Fourth the maintenance was very poor, no fixation. Fifth the cleaning crew and times was so bad because this is upto them to clean or not. I traveled a lot but crown plaza was very poor.
Stayed 5 nights in Aug 2025

6/10 Okay

Mike

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Scummy room

There was a huge stain in the middle of the carpet in front of the refrigerator and a crack pipe birn in the rug, gross!
Stayed 5 nights in Aug 2025

10/10 Excellent

David, Ingleside

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely Polite, Friendly Professional Person at the front Desk to check us in and out
Stayed 2 nights in Aug 2025

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were restaurants close by and shopping
Stayed 2 nights in Aug 2025

10/10 Excellent

serjik

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful person
Stayed 3 nights in Aug 2025

10/10 Excellent

Miguel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Natalie, Frankfort

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff—at the front desk, cleaning and with their breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Stayed 1 night in Aug 2025