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Crowne Plaza Chicago West Loop by IHG

3.5 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Chicago West Loop by IHG

American cuisine
Lobby
Daily buffet breakfast for a fee
American cuisine
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Laundry
  • Gym
  • 24/7 front desk
$100
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
25 South Halsted Street, Chicago, IL, 60661
  • Place, University of Illinois Chicago
    ‪9 min walk‬
  • Place, Willis Tower
    ‪13 min walk‬
  • Place, Michigan Avenue
    ‪2 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(47 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Corner

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

8.8 out of 10
Excellent
(50 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Balcony (High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony (High Floor)

9.0 out of 10
Wonderful
(34 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (High Floor)

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Balcony

9.2 out of 10
Wonderful
(109 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (High Floor)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Roll-in Shower (Communications)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

Crowne Plaza Chicago West Loop by IHG

3.5-star hotel in Downtown Chicago
This hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available once per stay.
Crowne Plaza Chicago West Loop by IHG offers 398 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. A pillow menu is available. LCD televisions come with premium satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Chicago hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a 24-hour business center.

Wired and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Rye Deli & Drink - This restaurant specializes in American cuisine. Guests can enjoy drinks at the bar.
RYE BAR - This bar serves dinner only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 54 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • RYE BAR
  • Rye Deli & Drink

Things to do

  • Gym

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (30 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 17 floors

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 30 lbs per pet

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22.00 to 40.00 per person
  • Covered self parking fee: USD 54.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 60661,Hotel License

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago Crowne Plaza
Chicago Crowne Plaza Metro
Chicago Metro Crowne Plaza
Crowne Plaza Chicago
Crowne Plaza Chicago West Loop Hotel
Crowne Plaza Metro
Crowne Plaza Metro Hotel
Crowne Plaza Metro Hotel Chicago
Metro Crowne Plaza
Metro Crowne Plaza Chicago
Crowne Plaza Chicago - The Metro Hotel Chicago
Crowne Plaza Loop Hotel
Crowne Plaza Loop
Crowne Plaza Chicago - The Metro Hotel
Crowne Plaza Chicago West Loop
Crowne Plaza Chicago West Loop by IHG Hotel
Crowne Plaza Chicago West Loop an IHG Hotel
Crowne Plaza Chicago West Loop by IHG Chicago
Crowne Plaza Chicago West Loop by IHG Hotel Chicago

Reviews

Crowne Plaza Chicago West Loop by IHG Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1139 out of 1748 reviews
Rating 8 - Good. 374 out of 1748 reviews
Rating 6 - Okay. 132 out of 1748 reviews
Rating 4 - Poor. 50 out of 1748 reviews
Rating 2 - Terrible. 53 out of 1748 reviews

Reviews

10/10 Excellent

Humra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Stefanie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Ramone

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business traveling

Had a great experience! Will return!
Stayed 1 night in Sep 2025

8/10 Good

Terri

Traveled with group
Liked: Staff & service
Staff were amazing and the location is great. Food left outside the rooms for long periods of time. Additionally, it was a waste to let them clean during my stay because they just came in to make the beds and did not clean the bathroom or take dirty towels.
Stayed 3 nights in Sep 2025

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Sep 2025

10/10 Excellent

Kaela

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Ivanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here! Super friendly staff and super easy to get into town! Will stay here again when I come back:)
Stayed 2 nights in Sep 2025

10/10 Excellent

Uriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Luis A

Stayed 4 nights in Sep 2025

10/10 Excellent

Marla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Chicago!

Your staff greeted us and were super friendly. Room was very clean and we loved the view. We really enjoyed our stay with you.
Stayed 1 night in Sep 2025

8/10 Good

Maggie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and
Stayed 1 night in Sep 2025

10/10 Excellent

Isuihomara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean.
Stayed 2 nights in Aug 2025

8/10 Good

Linda

Traveled with family
Stayed 2 nights in Sep 2025

10/10 Excellent

Jane

Stayed 3 nights in Sep 2025

4/10 Poor

Basma

Liked: Staff & service
Breakfast not included which very unfortunate and it was very unpleasant. Not profession.
Stayed 1 night in Sep 2025

6/10 Okay

Latonia

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Thought the hotel will be more updated for the price!! No microwave in the rooms!! No free breakfast!! Had to for another set of towels on a 3 night stay!! Room was very basic for the price!! You can stay 30 mins further for 300 hundred dollars less!! More than likely will not be staying there again!! Staff was friendly though!!
Stayed 3 nights in Sep 2025

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking rates are kind of insane, but overall it was a very nice stay
Stayed 4 nights in Aug 2025

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great service. Regina at the desk helped us in all our needs.
Stayed 2 nights in Sep 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay convenient location

Great stay convenient location, would recommend.
Stayed 3 nights in Aug 2025

6/10 Okay

sarah

Traveled with partner
Disliked: Staff & service
Nice shops and restaurants
Stayed 2 nights in Sep 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Diligent staff and good service but the rooms are in need of an update. We
Stayed 2 nights in Aug 2025

10/10 Excellent

Adrian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and great location
Stayed 3 nights in Sep 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

David

Traveled with family
Location was good for our trip. Didn’t use any amenities.
Stayed 1 night in Sep 2025

10/10 Excellent

Jennene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very nice and the staff was friendly. The headboard in our room was worn as well as the furniture by the coffee maker.
Stayed 2 nights in Sep 2025