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Crowne Plaza Chicago West Loop by IHG

3.5 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Chicago West Loop by IHG

American cuisine
Lobby
Exterior
Daily buffet breakfast for a fee
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Laundry
  • Gym
  • 24/7 front desk

Explore the area

Map
25 South Halsted Street, Chicago, IL, 60661
  • Willis Tower
    ‪15 min walk‬
  • Michigan Avenue
    ‪2 min drive‬
  • Chicago Riverwalk
    ‪2 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Roll-in Shower (Communications)

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Hearing Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Hearing Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds (High Floor)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony (High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Corner

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (High Floor)

Suite, 1 Bedroom (High Floor) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (High Floor)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Balcony

  • Sleeps 4
  • 2 Double Beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

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About this property

Crowne Plaza Chicago West Loop by IHG

3.5-star hotel in Downtown Chicago
This hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available once per stay.
Crowne Plaza Chicago West Loop by IHG offers 398 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. A pillow menu is available. LCD televisions come with premium satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Chicago hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a 24-hour business center.

Wired and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Rye Deli & Drink - This restaurant specializes in American cuisine. Guests can enjoy drinks at the bar.
RYE BAR - This bar serves dinner only. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 54 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • RYE BAR
  • Rye Deli & Drink

Things to do

  • Gym

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (30 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 17 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 30 lbs per pet

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22.00 to 40.00 per person
  • Covered self parking fee: USD 54.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 60661,Hotel License

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago Crowne Plaza
Chicago Crowne Plaza Metro
Chicago Metro Crowne Plaza
Crowne Plaza Chicago
Crowne Plaza Chicago West Loop Hotel
Crowne Plaza Metro
Crowne Plaza Metro Hotel
Crowne Plaza Metro Hotel Chicago
Metro Crowne Plaza
Metro Crowne Plaza Chicago
Crowne Plaza Chicago - The Metro Hotel Chicago
Crowne Plaza Loop Hotel
Crowne Plaza Loop
Crowne Plaza Chicago - The Metro Hotel
Crowne Plaza Chicago West Loop
Crowne Plaza Chicago West Loop by IHG Hotel
Crowne Plaza Chicago West Loop an IHG Hotel
Crowne Plaza Chicago West Loop by IHG Chicago
Crowne Plaza Chicago West Loop by IHG Hotel Chicago

Crowne Plaza Chicago West Loop by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 642 out of 1023 reviews
Rating 8 - Good. 228 out of 1023 reviews
Rating 6 - Okay. 79 out of 1023 reviews
Rating 4 - Poor. 38 out of 1023 reviews
Rating 2 - Terrible. 36 out of 1023 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Latrisse

Stayed 1 night in Jan 2025

2/10 Terrible

Jacie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Jennifer

Stayed 1 night in Jan 2025

10/10 Excellent

Joseph

Stayed 1 night in Jan 2025

10/10 Excellent

Austin

Stayed 3 nights in Jan 2025

10/10 Excellent

Veronica

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel for the hotel .
Stayed 2 nights in Dec 2024

8/10 Good

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Leeat

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and accommodating
Stayed 1 night in Jan 2025

10/10 Excellent

susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Clean, friendly, convenient, good rate !

Very easy to check in for my family member who was in town. Clean, convenient, and friendly staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Renand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Jan 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
On a winter night we had trouble determining how to get more heat. Contols not intuitive or quickly responsive. Also no extra blankets in the room. Cold night, got it figured out in the morning.
Stayed 1 night in Jan 2025

8/10 Good

Ebony

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and friendly staff. Convenient
Stayed 2 nights in Jan 2025

8/10 Good

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Easy for Ubers. Close to the highway so getting to airport was easy.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

West Loop is the best loop.

West loop is my favorite neighborhood in Chicago. You’re walking distance to everything you want to be close to. There are also great parking options nearby (SpotHero). Highly recommend this location - particularly for this value.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tannent

Stayed 1 night in Dec 2024

8/10 Good

Lamont

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jackquell

Stayed 1 night in Dec 2024

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Stayed 1 night in Jan 2025

4/10 Poor

Jason

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Sheets was dirty
Stayed 2 nights in Dec 2024

8/10 Good

Christopher

Traveled with group
Liked: Property conditions & facilities
Overall the stay was ok, I do think the property could do well with some modern upgrades.
Stayed 3 nights in Dec 2024