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Crowne Plaza Chicago West Loop, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Chicago West Loop, an IHG Hotel

American cuisine
In-room safe, desk, laptop workspace, blackout drapes
Exterior
In-room safe, desk, laptop workspace, blackout drapes
American cuisine

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pet friendly
  • Gym
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Parking available

Explore the area

Map
25 South Halsted Street, Chicago, IL, 60661
  • University of Illinois Chicago
    8 min walk
  • Willis Tower
    14 min walk
  • State Street
    2 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    31 min drive

Room options

View all photos for Standard Room, 1 King Bed, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Comms Accessible. Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, Accessible (Comms Accessible. Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Accessible (Communications Accessible)

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed, Accessible (Communications Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

Standard Room, 2 Double Beds (High Floor) | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds (High Floor)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony (High Floor)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Balcony (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

In-room safe, desk, laptop workspace, blackout drapes

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Corner

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (High Floor)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom (High Floor)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Balcony

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

  • Sleeps 2
  • 1 Twin Bed

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About this property

Crowne Plaza Chicago West Loop, an IHG Hotel

3.5-star hotel in Downtown Chicago
This hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available once per stay.
Crowne Plaza Chicago West Loop, an IHG Hotel offers 398 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. LCD televisions come with premium satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Chicago hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a 24-hour business center.

Wired and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Rye Deli & Drink - This restaurant specializes in American cuisine. Guests can enjoy drinks at the bar.
RYE BAR - This bar serves dinner only. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 54 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • RYE BAR
  • Rye Deli & Drink

Things to do

  • Gym

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 17 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 30 lbs per pet

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22.00 to 40.00 per person
  • Covered self parking fee: USD 54.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 60661,Hotel License

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago Crowne Plaza
Chicago Crowne Plaza Metro
Chicago Metro Crowne Plaza
Crowne Plaza Chicago
Crowne Plaza Chicago West Loop Hotel
Crowne Plaza Metro
Crowne Plaza Metro Hotel
Crowne Plaza Metro Hotel Chicago
Metro Crowne Plaza
Metro Crowne Plaza Chicago
Crowne Plaza Chicago - The Metro Hotel Chicago
Crowne Plaza Loop Hotel
Crowne Plaza Loop
Crowne Plaza Chicago - The Metro Hotel
Crowne Plaza Chicago West Loop
Crowne Plaza Chicago West Loop, an IHG Hotel Hotel
Crowne Plaza Chicago West Loop, an IHG Hotel Chicago
Crowne Plaza Chicago West Loop, an IHG Hotel Hotel Chicago

Crowne Plaza Chicago West Loop, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 568 out of 1053 reviews" "
Rating 8 - Good. 264 out of 1053 reviews" "
Rating 6 - Okay. 109 out of 1053 reviews" "
Rating 4 - Poor. 61 out of 1053 reviews" "
Rating 2 - Terrible. 51 out of 1053 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Madeline

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Hardeep singh

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude receptionist. Noisy rooms. Uncomfortable bed.
Stayed 2 nights in Aug 2024

10/10 Excellent

Maranda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Claudia C

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic employees. Very kind.
Stayed 1 night in Aug 2024

10/10 Excellent

Nichole

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, comfortable stay
Great location in Greektown steps from the parking garage. Service was friendly and chick in was a breeze.
Stayed 3 nights in Aug 2024

8/10 Good

Justin

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Jeanne, Louisville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Chad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to Randolph St (Restaurant Row) and location was very safe. Close to public transporation if you want to use but if you like to walk, the area was very safe. Location is about a 20 to 25 min walk to Millennium park or less for other attractions like theatre distric or chicago river tour.
Stayed 2 nights in Aug 2024

10/10 Excellent

Analiese Faith, Apollo Beach

Stayed 2 nights in Aug 2024

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Bailey K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay for the price. Staff was amazing, room was clean and my belongings were safe.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jasmine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel will be back !
Stayed 1 night in Jul 2024

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 3 nights in Aug 2024

6/10 Okay

thomas

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Laura

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Haorui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A get away wonderland
It was amazing, the whole experience was incredible
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael, New York

Stayed 1 night in Aug 2024

4/10 Poor

Delaney

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Aug 2024

6/10 Okay

Shiqun

Traveled with family
It is okay exoerience.
Stayed 3 nights in Jul 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Aug 2024

10/10 Excellent

Amy

Traveled with partner
Liked: Property conditions & facilities
We enjoyed our stay! Everything was great!
Stayed 2 nights in Jul 2024