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Crowne Plaza Chicago West Loop by IHG

3.5 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Chicago West Loop by IHG

American cuisine
American cuisine
Exterior
Daily buffet breakfast for a fee
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Laundry
  • Gym
  • 24/7 front desk
  • Bar
$156
includes taxes & fees
Aug 24 - Aug 25

Explore the area

View in a map
25 South Halsted Street, Chicago, IL, 60661
  • Willis Tower
    ‪13 min walk‬
  • Michigan Avenue
    ‪2 min drive‬
  • Millennium Park
    ‪2 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Balcony

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed, Balcony

8.2 out of 10
Very good
(41 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Communications)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Double Beds, Roll-in Shower (Communications)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Hearing Accessible

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite, 1 King Bed, Hearing Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed, Roll-in Shower (Communications)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds (High Floor)

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony (High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed, Balcony (High Floor)

9.0 out of 10
Wonderful
(22 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Corner

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed, Corner

8.8 out of 10
Excellent
(46 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (High Floor)

Suite, 1 Bedroom (High Floor) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom (High Floor)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Balcony

9.2 out of 10
Wonderful
(94 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Twin Bed

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About this property

Crowne Plaza Chicago West Loop by IHG

3.5-star hotel in Downtown Chicago
This hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available once per stay.
Crowne Plaza Chicago West Loop by IHG offers 398 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. A pillow menu is available. LCD televisions come with premium satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Chicago hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a 24-hour business center.

Wired and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Rye Deli & Drink - This restaurant specializes in American cuisine. Guests can enjoy drinks at the bar.
RYE BAR - This bar serves dinner only. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 54 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • RYE BAR
  • Rye Deli & Drink

Things to do

  • Gym

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (30 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 17 floors

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 30 lbs per pet

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22.00 to 40.00 per person
  • Covered self parking fee: USD 54.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 60661,Hotel License

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago Crowne Plaza
Chicago Crowne Plaza Metro
Chicago Metro Crowne Plaza
Crowne Plaza Chicago
Crowne Plaza Chicago West Loop Hotel
Crowne Plaza Metro
Crowne Plaza Metro Hotel
Crowne Plaza Metro Hotel Chicago
Metro Crowne Plaza
Metro Crowne Plaza Chicago
Crowne Plaza Chicago - The Metro Hotel Chicago
Crowne Plaza Loop Hotel
Crowne Plaza Loop
Crowne Plaza Chicago - The Metro Hotel
Crowne Plaza Chicago West Loop
Crowne Plaza Chicago West Loop by IHG Hotel
Crowne Plaza Chicago West Loop an IHG Hotel
Crowne Plaza Chicago West Loop by IHG Chicago
Crowne Plaza Chicago West Loop by IHG Hotel Chicago

Crowne Plaza Chicago West Loop by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 874 out of 1371 reviews
Rating 8 - Good. 304 out of 1371 reviews
Rating 6 - Okay. 101 out of 1371 reviews
Rating 4 - Poor. 48 out of 1371 reviews
Rating 2 - Terrible. 44 out of 1371 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Safe
Stayed 2 nights in May 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Markita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Devdutta

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Brunetta

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
The construction was not disclosed
Stayed 1 night in Mar 2025

10/10 Excellent

Al

Stayed 3 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Overall great stay! Loved the Cafe staff and GM!
Stayed 7 nights in Apr 2025

2/10 Terrible

Hauke

Stayed 2 nights in Apr 2025

10/10 Excellent

Emilia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and great location.
Stayed 2 nights in May 2025

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and courteous staff. Clean and comfortable.
Stayed 2 nights in May 2025

8/10 Good

Janna

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location with walkable distance to eateries
Stayed 2 nights in May 2025

10/10 Excellent

Yoedie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in May 2025

10/10 Excellent

Everlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Apr 2025

10/10 Excellent

Mary-Lee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super friendly and helpful, very easy and efficient procedures, walking distance of every venue we needed to go to and close to the train line as well, also felt really safe, close to grocerie stores and restaurant food was amazing !
Stayed 4 nights in May 2025

8/10 Good

Malika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upon arrival the check in experience was nice. Parking fees are way too expensive per day. Also there was no welcome gift, but overall the staff was friendly and the room was really clean with a nice view.
Stayed 2 nights in May 2025

10/10 Excellent

Claire

Stayed 3 nights in Apr 2025

8/10 Good

Hodilia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

heather

Traveled with family
Staff was great! Check in was really great! Would stay again. Room was okay. Window to patio was filthy. Otherwise good. The Rye staff was great!
Stayed 2 nights in May 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Ayesha

Stayed 1 night in May 2025

10/10 Excellent

Iraunte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025