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Crowne Plaza Chicago West Loop by IHG

3.5 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Chicago West Loop by IHG

American cuisine
American cuisine
Exterior
Lobby
Daily buffet breakfast for a fee

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Laundry
  • Gym
  • 24/7 front desk
  • Bar
$228
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
25 South Halsted Street, Chicago, IL, 60661
  • Willis Tower
    ‪13 min walk‬
  • Michigan Avenue
    ‪2 min drive‬
  • Millennium Park
    ‪2 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony

8.2 out of 10
Very good
(42 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Roll-in Shower (Communications)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Hearing Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Hearing Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds (High Floor)

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony (High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony (High Floor)

9.0 out of 10
Wonderful
(26 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Corner

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

8.8 out of 10
Excellent
(47 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (High Floor)

Suite, 1 Bedroom (High Floor) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (High Floor)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Balcony

9.2 out of 10
Wonderful
(99 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Twin Bed

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About this property

Crowne Plaza Chicago West Loop by IHG

3.5-star hotel in Downtown Chicago
This hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available once per stay.
Crowne Plaza Chicago West Loop by IHG offers 398 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. A pillow menu is available. LCD televisions come with premium satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Chicago hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a 24-hour business center.

Wired and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Rye Deli & Drink - This restaurant specializes in American cuisine. Guests can enjoy drinks at the bar.
RYE BAR - This bar serves dinner only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 54 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • RYE BAR
  • Rye Deli & Drink

Things to do

  • Gym

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (30 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 17 floors

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 30 lbs per pet

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22.00 to 40.00 per person
  • Covered self parking fee: USD 54.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 60661,Hotel License

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago Crowne Plaza
Chicago Crowne Plaza Metro
Chicago Metro Crowne Plaza
Crowne Plaza Chicago
Crowne Plaza Chicago West Loop Hotel
Crowne Plaza Metro
Crowne Plaza Metro Hotel
Crowne Plaza Metro Hotel Chicago
Metro Crowne Plaza
Metro Crowne Plaza Chicago
Crowne Plaza Chicago - The Metro Hotel Chicago
Crowne Plaza Loop Hotel
Crowne Plaza Loop
Crowne Plaza Chicago - The Metro Hotel
Crowne Plaza Chicago West Loop
Crowne Plaza Chicago West Loop by IHG Hotel
Crowne Plaza Chicago West Loop an IHG Hotel
Crowne Plaza Chicago West Loop by IHG Chicago
Crowne Plaza Chicago West Loop by IHG Hotel Chicago

Crowne Plaza Chicago West Loop by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 930 out of 1450 reviews
Rating 8 - Good. 316 out of 1450 reviews
Rating 6 - Okay. 108 out of 1450 reviews
Rating 4 - Poor. 50 out of 1450 reviews
Rating 2 - Terrible. 46 out of 1450 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Alyssa

Traveled with partner
Disliked: Staff & service
There were some things that were not very clean in our room. The biggest issue I had was one of the staff members being extremely rude.
Stayed 1 night in May 2025

10/10 Excellent

Bradyn

Stayed 2 nights in May 2025

10/10 Excellent

MIGUEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend.
Stayed 1 night in May 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodations, great location, loved the neighborhood. Everything you want near by, within walking distance. Downtown an Uber ride away.
Stayed 2 nights in May 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
5 star
Stayed 3 nights in May 2025

10/10 Excellent

Anh

Stayed 1 night in Jun 2025

10/10 Excellent

heather

Liked: Cleanliness
Property was outdated but spacious
Stayed 3 nights in May 2025

8/10 Good

bradford

Traveled with family
Liked: Cleanliness, staff & service, amenities
na
Stayed 2 nights in May 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
accessible tables dusty
Stayed 3 nights in May 2025

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All the staff I encountered were very nice and super helpful with local events and places to see/eat during our stay. The restaurant within the hotel, Rye Deli+Drink was also very nice and had great food/beverage options, plus the servers were really down to earth and made you feel welcome. Really really enjoyed our stay and plan to make another trip the next vacation we have (so much to see and experience!)
An amazing view from just outside the lobby! Taking in the mass and beauty of downtown was just a wonderful site to see.
Stayed 2 nights in May 2025

8/10 Good

QUYNH

Stayed 3 nights in May 2025

10/10 Excellent

gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in May 2025

8/10 Good

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice an service was great
Stayed 2 nights in Mar 2025

10/10 Excellent

Lindsey

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Nice people working there. Great location. Wonderful view from my room.
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I loved the area and the staff
Stayed 3 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Veronica

Business traveler
Liked: Cleanliness, amenities
Great location with convenient shopping in walking distance. The restaurant Rye has pretty reasonable prices and the was very good. The staff of both the restaurant and hotel were friendly and accommodating.
Stayed 3 nights in May 2025

10/10 Excellent

Alexis

.
Stayed 1 night in May 2025

2/10 Terrible

Mohd Naveed

Stayed 3 nights in May 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jon

Stayed 2 nights in May 2025

10/10 Excellent

EDILAWIT

Stayed 3 nights in May 2025

10/10 Excellent

Vernessa

Liked: Cleanliness, amenities, property conditions & facilities
Clean and the staff was courtesy and helpful! Great suggestion for food and shopping!
Stayed 3 nights in May 2025

8/10 Good

yongle

Liked: Amenities, property conditions & facilities
The parking garage is far more expensive than the nearby parking lots
Stayed 2 nights in May 2025