Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG

3.5 star property

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Photo gallery for Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG

Indoor pool
Bar (on property)
3 restaurants, breakfast served
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Bar
  • Pool
$145
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
5440 N River Rd, Rosemont, IL, 60018
  • Rosemont Theatre
    ‪2 min walk‬
  • Donald E. Stephens Convention Center
    ‪3 min walk‬
  • Fashion Outlets of Chicago
    ‪3 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪4 min drive‬

Room options

Executive Suite, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 403 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room

8.8 out of 10
Excellent
(24 reviews)
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

8.6 out of 10
Excellent
(16 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (CEO)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(139 reviews)
  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Roll-in Shower (Communications)

8.4 out of 10
Very good
(9 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 558 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(201 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG

3.5-star hotel in O'Hare
This hotel features 3 restaurants, an indoor pool, and a fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG offers 503 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Rosemont hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG features an indoor pool and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 27 meeting rooms. Event facilities measuring 55000 square feet (5110 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests during limited hours. Parking is available onsite for a surcharge.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
The Visibility Bar - Onsite bar.
Chicago Fire Oven - This restaurant serves breakfast only. Open daily.
On The Fly - Onsite restaurant. Open daily.
Murray Bros Caddyshack - Onsite restaurant. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to 10:00 PM
  • Self parking on site (USD 29 per night; includes in/out privileges)
  • Extended parking on site (USD 29 per night)

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 24.42 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Chicago Fire Oven
  • Murray Bros Caddyshack
  • On The Fly
  • The Visibility Bar

Things to do

  • Gym
  • Indoor pool
  • Stereo

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 27 meeting rooms
  • Conference center (55,000 square feet of space)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 24.42 per person
  • Self parking fee: USD 29.00 per night (in/out privileges)
  • Extended parking fee: USD 29 per night
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Chicago O'Hare
Crowne Plaza Hotel Chicago O'Hare
Crowne Plaza Hotel Chicago O'Hare Rosemont
Crowne Plaza Chicago O'Hare Rosemont

Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1402 out of 2425 reviews
Rating 8 - Good. 562 out of 2425 reviews
Rating 6 - Okay. 266 out of 2425 reviews
Rating 4 - Poor. 107 out of 2425 reviews
Rating 2 - Terrible. 88 out of 2425 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Natalia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the property it was quiet and staff super polite. Room was spacious and well kept and sooo comfortable
Stayed 1 night in May 2025

8/10 Good

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the closeness to O'Hare, didn't like the parking.
Stayed 1 night in May 2025

10/10 Excellent

Martin

Stayed 3 nights in May 2025

4/10 Poor

James

Traveled with family
Disliked: Staff & service, amenities
The main reason I picked this hotel was because of the shuttle from the airport to it, and from it back to the airport. And the Shuttle was a big issue for me. We had to wait over an hour for it before leaving the airport. And when we needed to leave to get to the airport to make our flight, the shuttle could not be found. There were like 12 people in the entryway/outside relying on it. Finally after waiting 15-20 minutes about 7 people got into their own “Uber/Lyft” to make sure they didn’t miss their own flights. There was no one to point us to the shuttle, just the guy at the desk saying “yep the shuttle leaves at the top and bottom of the hour.” It wouldn’t be so disturbing, but I got up at 4:20am to make sure I could get on that first shuttle, and by everyone neglecting their job it left a dozen or so guests tired, mad, and stressed that they’d miss their flights. It’s unacceptable in my eyes. And I will never stay at this hotel again, and recommend that everyone to avoid it unless they have other, actual reliable, transportation.
Stayed 2 nights in May 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Jason

Traveled with group
Liked: Cleanliness, property conditions & facilities
Food was expensive for the quality. Way overpriced.
Stayed 4 nights in Apr 2025

10/10 Excellent

Timothy

Stayed 1 night in May 2025

10/10 Excellent

Jeff, American Canyon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean for a quick one-night stay.
Stayed 1 night in May 2025

8/10 Good

Marque

Liked: Cleanliness
Stay there for a two day vacation. Wondering the view of the airport and the front desk attendant Charlie helped me get a room observing o’Hare. Front desk attended Charlie was an awesome help.
Stayed 2 nights in May 2025

8/10 Good

Kenn

Stayed 2 nights in May 2025

10/10 Excellent

Maurice

Stayed 3 nights in May 2025

8/10 Good

Jeremiah

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was conveniently located near the convention. The room and facilities were always clean and maintained. The continental breakfast was well done and fresh. The only drawback was out of the 5 elevators that were usable by the end of the first night one was out of order and by the second night a second one was. Only a, slight inconvenience.
Stayed 3 nights in May 2025

2/10 Terrible

Devon

Disliked: Amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Subrato

Liked: Cleanliness, staff & service
Good last minute check in
Stayed 1 night in May 2025

8/10 Good

Bexi

Liked: Amenities
Room was very clean , good area !!
Stayed 1 night in May 2025

10/10 Excellent

Jose, Louisville

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very convenient to both the airport and the Rosemont Theatre.
Stayed 1 night in May 2025

6/10 Okay

Jason

Y
Stayed 1 night in May 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet, close to airport
Stayed 3 nights in May 2025

6/10 Okay

Wilben, Bromley

Traveled with partner
Disliked: Property conditions & facilities
Mike the Chef was awesome. He was very helpful and so were the front desk staff.
Stayed 1 night in May 2025

10/10 Excellent

Martin

Stayed 2 nights in May 2025

10/10 Excellent

Mayelin

Stayed 2 nights in May 2025

8/10 Good

Carly

Stayed 2 nights in May 2025

10/10 Excellent

Tiera

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating and nice breakfast Buffett
Stayed 3 nights in May 2025

6/10 Okay

Jody

Traveled with family
Room was not what I expected. Outdated for the price point.
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025