Crowne Plaza Chicago Ohare Hotel & Conf Ctr, and IHG Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza Chicago Ohare Hotel & Conf Ctr, and IHG Hotel

Indoor pool
3 restaurants, breakfast served
Exterior
Bar (on property)
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Bar
  • Pool
  • Parking available

Explore the area

Map
5440 N River Rd, Rosemont, IL, 60018
  • Rosemont Theatre
    ‪3 min walk‬
  • Donald E. Stephens Convention Center
    ‪4 min walk‬
  • Fashion Outlets of Chicago
    ‪6 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪9 min drive‬

Room options

Executive Suite, 1 King Bed

  • 403 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Accessible (Communications)

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (CEO)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room

  • Sleeps 2
  • 1 Twin Bed

Junior Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

  • 558 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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About this property

Crowne Plaza Chicago Ohare Hotel & Conf Ctr, and IHG Hotel

3.5-star hotel in O'Hare
This hotel features 3 restaurants, an indoor pool, and a fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Crowne Plaza Chicago Ohare Hotel & Conf Ctr, and IHG Hotel offers 503 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Rosemont hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Crowne Plaza Chicago Ohare Hotel & Conf Ctr, and IHG Hotel features an indoor pool and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 25 meeting rooms. Event facilities measuring 55000 square feet (5110 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests during limited hours. Parking is available onsite for a surcharge.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
The Visibility Bar - Onsite bar.
Chicago Fire Oven - This restaurant serves breakfast only. Open daily.
On The Fly - Onsite restaurant. Open daily.
Murray Bros Caddyshack - Onsite restaurant. Open select days.

Languages

Arabic, Bosnian, Croatian, English, Filipino, French, German, Polish, Russian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to 10:00 PM
  • Self parking on site (USD 29 per night; includes in/out privileges)
  • Extended parking on site (USD 29 per night)

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 24.42 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Chicago Fire Oven
  • Murray Bros Caddyshack
  • On The Fly
  • The Visibility Bar

Things to do

  • Gym
  • Indoor pool
  • Stereo

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 25 meeting rooms
  • Conference center (55,000 square feet of space)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 24.42 per person
  • Self parking fee: USD 29.00 per night (in/out privileges)
  • Extended parking fee: USD 29 per night
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Chicago O'Hare
Crowne Plaza Hotel Chicago O'Hare
Crowne Plaza Hotel Chicago O'Hare Rosemont
Crowne Plaza Chicago O'Hare Rosemont

Crowne Plaza Chicago Ohare Hotel & Conf Ctr, and IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1117 out of 1946 reviews" "
Rating 8 - Good. 447 out of 1946 reviews" "
Rating 6 - Okay. 224 out of 1946 reviews" "
Rating 4 - Poor. 84 out of 1946 reviews" "
Rating 2 - Terrible. 74 out of 1946 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Araceli

Stayed 1 night in Sep 2024

10/10 Excellent

Geeg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Chris

Stayed 3 nights in Oct 2024

10/10 Excellent

Pinder,

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Meeting friends, excellent location and great staff
Stayed 1 night in Oct 2024

10/10 Excellent

Masayoshi, Koto-ku

Stayed 2 nights in Sep 2024

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wife and I stayed for a weekend and had no issues. Close to the airport, no traffic 15 mins to the good spots in Chicago, traffic and it is like any other city. Really cool spot with tons of bars and food behind the adjacent hotel within 5 min walking. Staff was friendly and room was comfortable. Easy in and out for early flights out of O’Hare. It is an IHG hotel and forgot to add my points, but that’s on me
Stayed 2 nights in Oct 2024

8/10 Good

Jordan

Business traveler
Liked: Cleanliness, staff & service, amenities
The staff is very helpful and courteous. Everyone greets you and asks how you are doing and/or wishes you well. Food service is very quick and food was delicious!
Stayed 2 nights in Oct 2024

10/10 Excellent

Yessenia, Green Bay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of options to shop and dine
Stayed 2 nights in Oct 2024

10/10 Excellent

Melissa

Liked: Amenities, property conditions & facilities
Very good
Stayed 3 nights in Oct 2024

8/10 Good

Kay, Mount Holly

Traveled with family
Liked: Cleanliness, staff & service, amenities
Convenient for a layover to flight
Stayed 1 night in Oct 2024

4/10 Poor

Jigerjit

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I found a bug in my bed & on the wall. They told me over the phone that pet fee was $50. When I check in, they said it’s $100. I had to go from floor to floor just to get some ice.
Stayed 2 nights in Oct 2024

4/10 Poor

William

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Bad Night
Room wasn't the Room that I paid for. Also paid for breakfast to be included in the stay and it wasn't honored at the hotel. Paid $100 in security fees and $29 per day for parking and checked in at 7p.m. that night and I was still charged for a full night.
Stayed 2 nights in Oct 2024

10/10 Excellent

LaChonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great a Chicago location
Very convenient to Chicago Airport and Fashion Outlets of Chicago along with great restaurants, conference center and theater/arena. Easy commute with the train.
Stayed 1 night in Aug 2024

2/10 Terrible

Mark

Disliked: Staff & service, property conditions & facilities
Pure ripoff
Stayed 1 night in Sep 2024

10/10 Excellent

Neida

Stayed 2 nights in Oct 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to overnight- free shuttle to airport.
Stayed 1 night in Oct 2024

10/10 Excellent

Gabino

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about our stay would definitely recommend
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

VIVIAN, Astoria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
It’s good with all the needed things for a weekend trip.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jesus

Stayed 2 nights in Oct 2024

10/10 Excellent

Iraida

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 5 nights in Oct 2024

4/10 Poor

Abony

Traveled with partner
Disliked: Staff & service, amenities
I reserved a bundled hotel and flight package through Expedia that was supposed to include shuttle services, but we didn't receive any. Your website clearly indicates that shuttle services are part of the hotel amenities, yet it doesn't mention that this applies only to those who book their flights through O’Hara. Additionally, our king-size room had the smallest television I've ever seen, the bathroom exhaust fan wasn’t functioning, and the lamp on the right side of the bed was inoperable. When we visited the bar in the restaurant, they were unable to serve us because they didn't have any clean glasses. We ended up waiting for other guests to finish their drinks and had to ask for the check before we could place our order, and there couldn’t have been more than 15 to 20 people there at the time.
Stayed 2 nights in Oct 2024