DoubleTree by Hilton Chicago O'Hare Airport - Rosemont

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Chicago O'Hare Airport - Rosemont

View from property
Lobby
Exterior
Lobby
2 bars/lounges

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

Map
5460 North River Road, Rosemont, IL, 60018
  • Donald E. Stephens Convention Center
    3 min walk
  • Rosemont Theatre
    5 min walk
  • Fashion Outlets of Chicago
    7 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    6 min drive

Room options

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed

Corner Room, 1 King Bed with Sofabed, Non Smoking

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, 3x3 Shower)

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed

1 King Yoga Room with Extra Space & Yoga Equipment

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Bathtub)

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

1 King Cardio Room with Precor Trainer

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

DoubleTree by Hilton Chicago O'Hare Airport - Rosemont

4-star hotel in O'Hare
This hotel features 2 restaurants, 2 bars/lounges, and a fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
DoubleTree by Hilton Chicago O'Hare Airport - Rosemont offers 369 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Rosemont hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. This 4-star property offers access to a 24-hour business center and meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 13000 square feet (1208 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests at scheduled times. Parking is available onsite for a surcharge.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
BC Bistro and Lounge - This family restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Gibsons Steakhouse - This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10.95 per 24-hour period)
  • In-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 1:30 AM to 3:30 AM at scheduled times
  • Self parking on site (USD 39 per day; includes in/out privileges)
  • Valet parking on site (USD 55 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 22.95 to 32.95 for adults and USD 11.95 to 16.95 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • BC Bistro and Lounge
  • Gibsons Steakhouse

Things to do

  • Gym
  • Shopping

Family friendly

  • Free crib
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 13,000 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per accommodation, per stay, plus a deposit of USD 125 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22.95 to 32.95 for adults, and USD 11.95 to 16.95 for children
  • Fee for in-room wireless internet: USD 10.95 per 24-hour period (3-device limit, rates may vary)
  • Self parking fee: USD 39.00 per day (in/out privileges)
  • Valet parking fee: USD 55.00 per day
  • Pet deposit: USD 125 per stay
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Chicago O'Hare Airport Rosemont
DoubleTree Hilton Hotel Rosemont Chicago Airport O'Hare
DoubleTree Hilton Chicago O'Hare Airport Rosemont Hotel
DoubleTree by Hilton Chicago O'Hare Airport - Rosemont Hotel
DoubleTree by Hilton Chicago O'Hare Airport - Rosemont Rosemont

DoubleTree by Hilton Chicago O'Hare Airport - Rosemont Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 565 out of 1002 reviews" "
Rating 8 - Good. 222 out of 1002 reviews" "
Rating 6 - Okay. 94 out of 1002 reviews" "
Rating 4 - Poor. 63 out of 1002 reviews" "
Rating 2 - Terrible. 58 out of 1002 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities
Good location for event at Rosemont Arena. Parking is a bit confusing but hotel is noce
Stayed 2 nights in Aug 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Gavin

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
I stayed here solely because it advertised an airport shuttle. Unfortunately it ended up being so infrequent, I ended up taking an Uber. Sort of false advertising. Most hotels run them every 15 minutes.
Stayed 1 night in Sep 2024

10/10 Excellent

Adrian

Stayed 4 nights in Aug 2024

8/10 Good

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Staff were extremely helpful. A minor problem arose, but it was rectified immediately and I was extremely happy with the way it was handled. The shops in the hotel were very expensive; that would be my only gripe. Would absolutely recommend though.
Stayed 4 nights in Aug 2024

10/10 Excellent

dontae

Stayed 4 nights in Aug 2024

6/10 Okay

Tony

Liked: Cleanliness, staff & service
It's just expensive for what you get. Which is basically nothing, not even free coffee in the lobby which is an American staple. Free airport shuttle bus is good tho, runs every half hour. Lots of stuff in the area if you want - food, bars, other hotels, and a big recreation zone with cinema and bowling and stuff. So that's fine, but the hotel is just a big expensive airport hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stay was good
Stayed 1 night in Sep 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 2 nights in Aug 2024

2/10 Terrible

Reem

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never been to any hotel like this one, and for how bad it was it was expensive for how bad it was. I don’t recommend it and will never go back to it ever
Stayed 2 nights in Aug 2024

6/10 Okay

Donglian

Stayed 2 nights in Aug 2024

8/10 Good

Myrna

Liked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Amenities
Everything was convenient
Stayed 3 nights in Aug 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay!
Stayed 5 nights in Aug 2024

8/10 Good

Sarahi

Stayed 2 nights in Aug 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Aug 2024

10/10 Excellent

Mary

Stayed 1 night in Aug 2024

2/10 Terrible

Zahra

Liked: Cleanliness
Disliked: Staff & service
The staff was extremely uncooperative. The rooms had big cracks on the roof. The phone was not working so I had to go to front desk whenever I needed anything. I asked them to change my room because of the big crack and the next room had a bigger crack than the last one. So I did not move to that room. When I went back to return the keys to the new room, the staff started arguing and almost fighting with me why didn’t I move to the other room. Also, I asked help with my luggage but nobody helped me at all for just loading my bags on the cart (i was coming back from vacation so I had really big bags). It was a horrible experience with the hotel staff overall.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Marco A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional and friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was woken up repeatedly by street cars and trucks middle of the night. Windows were thin.
Stayed 1 night in Aug 2024

10/10 Excellent

Lydia

Liked: Amenities
Excellent!
Stayed 2 nights in Aug 2024

10/10 Excellent

Abbigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how clean my room was and welcoming the staff was
Stayed 4 nights in Aug 2024

8/10 Good

Shirley Tran

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant staffs are excellent. They are so nice. I love their services.
Stayed 5 nights in Aug 2024