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DoubleTree by Hilton Chicago O'Hare Airport - Rosemont

4.0 star property

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Photo gallery for DoubleTree by Hilton Chicago O'Hare Airport - Rosemont

View from property
2 bars/lounges
Lobby
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Bar
  • Free airport shuttle
  • Laundry
  • Room service
  • Housekeeping

Explore the area

Map
5460 North River Road, Rosemont, IL, 60018
  • Donald E. Stephens Convention Center
    ‪3 min walk‬
  • Rosemont Theatre
    ‪5 min walk‬
  • Fashion Outlets of Chicago
    ‪7 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Corner Room, 1 King Bed with Sofabed, Non Smoking

Corner Room, 1 King Bed with Sofabed, Non Smoking | Living area | Flat-screen TV

Corner Room, 1 King Bed with Sofabed, Non Smoking

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, 3x3 Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, 3x3 Shower)

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Yoga Room with Extra Space & Yoga Equipment

Premium bedding, pillowtop beds, in-room safe, desk

1 King Yoga Room with Extra Space & Yoga Equipment

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Bathtub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Bathtub)

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Cardio Room with Precor Trainer

Premium bedding, pillowtop beds, in-room safe, desk

1 King Cardio Room with Precor Trainer

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

DoubleTree by Hilton Chicago O'Hare Airport - Rosemont

4-star hotel in O'Hare
This hotel features 2 restaurants, 2 bars/lounges, and a fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
DoubleTree by Hilton Chicago O'Hare Airport - Rosemont offers 369 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Rosemont hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. This 4-star property offers access to a 24-hour business center and meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 13000 square feet (1208 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests at scheduled times. Parking is available onsite for a surcharge.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
BC Bistro and Lounge - This family restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Gibsons Steakhouse - This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10.95 per 24-hour period)
  • In-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 3:30 AM to 2:30 AM at scheduled times
  • Self parking on site (USD 39 per day; includes in/out privileges)
  • Valet parking on site (USD 55 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 22.95 to 32.95 for adults and USD 11.95 to 16.95 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • BC Bistro and Lounge
  • Gibsons Steakhouse

Things to do

  • Gym
  • Shopping

Family friendly

  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 13,000 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per accommodation, per stay, plus a deposit of USD 125 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22.95 to 32.95 for adults, and USD 11.95 to 16.95 for children
  • Fee for in-room wireless internet: USD 10.95 per 24-hour period (3-device limit, rates may vary)
  • Self parking fee: USD 39.00 per day (in/out privileges)
  • Valet parking fee: USD 55.00 per day
  • Pet deposit: USD 125 per stay
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Chicago O'Hare Airport Rosemont
DoubleTree Hilton Hotel Rosemont Chicago Airport O'Hare
DoubleTree Hilton Chicago O'Hare Airport Rosemont Hotel
DoubleTree by Hilton Chicago O'Hare Airport - Rosemont Hotel
DoubleTree by Hilton Chicago O'Hare Airport - Rosemont Rosemont

DoubleTree by Hilton Chicago O'Hare Airport - Rosemont Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 567 out of 1003 reviews
Rating 8 - Good. 219 out of 1003 reviews
Rating 6 - Okay. 98 out of 1003 reviews
Rating 4 - Poor. 62 out of 1003 reviews
Rating 2 - Terrible. 57 out of 1003 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Shehryar

Disliked: Staff & service
Key cards don’t work. Nobody picks up at reception. Wifi doesn’t connect. And so many more things
Stayed 1 night in Dec 2024

10/10 Excellent

Curtis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the friendly staff, unique dining options and location. Will always be my hotel of choice when visiting the area again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 7 nights in Dec 2024

6/10 Okay

Linda

Stayed 2 nights in Nov 2024

6/10 Okay

Sergio Unzueta De

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not as nice as other hotels in the area, outdated.
Stayed 4 nights in Nov 2024

10/10 Excellent

Fahlene

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at DoubleTree O’Hare for a training. Room/Bed was comfortable and clean. Instructions for complimentary shuttle from airport to hotel wasn’t clear but still appreciated when I finally figured it out.
Stayed 4 nights in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Just what we needed
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Nov 2024

10/10 Excellent

john

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good stay
Stayed 1 night in Nov 2024

10/10 Excellent

Monica, Bloomington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch comfort and Gibson’s was great and on site.
Stayed 1 night in Nov 2024

8/10 Good

Minoru

Traveled with family and small children, Business traveler
Liked: Staff & service, amenities
The staff is very friendly. But the Property is looks old.
Stayed 2 nights in Nov 2024

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

sara

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have a few videos just wish I could have recorded the smell of cat urine in the room I paid over $200 for. One night and $80 in parking that the site has advertised as free. That's not even mentioning the heater that clanked every 15 mins , sounding as if someone was breaking in. The vent in the bathroom for the steam screamed as loud as I wanted to while staying at this 2 star hotel rated at as a 4 star... never again at this fugazi establishment!
Stayed 1 night in Nov 2024

10/10 Excellent

Sherri

Traveled with group
Very nice clean hotel. Location was perfect. Literally a two minute walk from everything in Rosemont.
Stayed 1 night in Nov 2024

10/10 Excellent

Junwei

Stayed 3 nights in Oct 2024

8/10 Good

Christine

Liked: Cleanliness, property conditions & facilities
I appreciated it being convenient in the hotel bar staff were enjoyable. The rooms were warm and I had asked for a fan and never received one. I would have appreciated more timely customer service.
Stayed 3 nights in Oct 2024

8/10 Good

WEIKAI

Stayed 3 nights in Sep 2024

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice rooms and service. The shuttle to the airport was appreciated and ran in a timely manner. I would definitely stay here again.
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Watch out for the plug ins.
My biggest issue was the bed seemed smaller than a king. In addition the plugs on my bedside lamp along with thr lamp itself didnt work and so on yhe second night I was there I went to plug my phone charger into the wall and received a mild shock from the lamp plug in, I found that it was frayed at the edge. Overall not a super positive experience, the room was clean. Pictures of the frayed plug attached peior to my unplugging it. Im not normally one to leave a review but with my experience being literally ahocking I figured it was called for
Stayed 2 nights in Oct 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Leonard N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ths staff was great The food was a little expensive in the area allaround was wonderful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Randall

Stayed 1 night in Sep 2024

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities
Good location for event at Rosemont Arena. Parking is a bit confusing but hotel is noce
Stayed 2 nights in Aug 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024