DoubleTree by Hilton Chicago - Oak Brook

4.0 star property

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Photo gallery for DoubleTree by Hilton Chicago - Oak Brook

Reception
Premium bedding, in-room safe, desk, laptop workspace
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Reception

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

Map
1909 Spring Rd, Oak Brook, IL, 60523
  • Oakbrook Center Mall
    ‪2 min walk‬
  • Drury Lane Theater
    ‪12 min walk‬
  • Elmhurst Hospital - Main Campus
    ‪5 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪22 min drive‬

Room options

Two Double Beds

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

One King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed, Non Smoking

  • 780 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Directors Suite)

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

King Accessible With Bathtub

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

One King Bed Accessible

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

DoubleTree by Hilton Chicago - Oak Brook

4-star Oak Brook hotel with 2 restaurants
This smoke-free hotel features 2 restaurants, a fitness center, and a bar/lounge. Free WiFi in public areas, free self parking, and a free shopping center shuttle are also provided. Other amenities include a 24-hour business center, a conference center, and coffee/tea in a common area. Housekeeping is available on request.
DoubleTree by Hilton Chicago - Oak Brook offers 428 accommodations with MP3 docking stations and safes. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Oak Brook hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center, meeting rooms, and limo/town car service.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 30000 square feet (2787 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite covered self parking is complimentary.

DoubleTree by Hilton Chicago - Oak Brook is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Atrium Cafe - This restaurant specializes in American cuisine and serves breakfast only. Guests can enjoy drinks at the bar.
1909 Lounge - This bar specializes in American cuisine and serves dinner and light fare. A children's menu is available. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle up to 5 mi
  • Free shopping center shuttle
  • Limo/town car service
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 16.95 for adults and USD 8.95 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • 1909 Lounge
  • The Atrium Cafe

Things to do

  • Gym

Family friendly

  • In-room crib
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Conference center (30,000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 16.95 for adults and USD 8.95 for children
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Chicago Oak Brook
DoubleTree Hilton Hotel Oak Brook Chicago
DoubleTree Oak Brook Chicago
DoubleTree Hilton Chicago Oak Brook Hotel
DoubleTree by Hilton Chicago - Oak Brook Hotel
DoubleTree by Hilton Chicago - Oak Brook Oak Brook
DoubleTree by Hilton Chicago - Oak Brook Hotel Oak Brook

DoubleTree by Hilton Chicago - Oak Brook Reviews

Reviews

6.8
Rating 10 - Excellent. 323 out of 1008 reviews
Rating 8 - Good. 177 out of 1008 reviews
Rating 6 - Okay. 183 out of 1008 reviews
Rating 4 - Poor. 159 out of 1008 reviews
Rating 2 - Terrible. 166 out of 1008 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Very outdated! Heat broken in one of the rooms! Changed rooms twice! Bad stench!
Stayed 1 night in Dec 2024

2/10 Terrible

Kirk

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Very dirty and outdated. Pool was being repaired -no access. Staff not friendly. Cable kept going in and out. No microwave or mini fridge in room.
Stayed 4 nights in Dec 2024

4/10 Poor

David

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is ver run down
Stayed 3 nights in Dec 2024

2/10 Terrible

Brad

Stayed 1 night in Dec 2024

6/10 Okay

Bradley

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Ryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Overall stay was pleasant. Only concern was the ceiling showed signs of leak from room above (stayed on 5th floor). Coworker stayed on 7th floor and said his room was good. The 5th floor looked nice compared to what others have said about hotel floors in other reviews. Lobby was decorated nicely for the holidays. Was hoping to check out the restaurant for breakfast but didn't have enough time before my meeting. Would stay here again.
Stayed 1 night in Dec 2024

6/10 Okay

Evgeniia

Stayed 2 nights in Dec 2024

10/10 Excellent

Raymonee

Stayed 1 night in Nov 2024

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay somewhere else.
We requested a king room and were given a room with two twin beds instead. For reference in the attached photo I am 5'2 135lbs, there is no way this is a queen bed. There was no hot water for our entire stay (3 days/nights) and we had to leave and go to a new hotel so we could shower. The front desk supervisor was useless. After reading reviews later found out the hot water issue has been going on for years.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sergio

Stayed 1 night in Dec 2024

10/10 Excellent

Shada

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 2 nights in Nov 2024

10/10 Excellent

MISTIANNE M.

Liked: Cleanliness, staff & service, property conditions & facilities
Always love our stay there! Wonderful staff.
Stayed 1 night in Dec 2024

8/10 Good

Vaughn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No cookies 😥
Stayed 3 nights in Nov 2024

10/10 Excellent

Angel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff very very friendly and cordial
Stayed 3 nights in Nov 2024

2/10 Terrible

Vanessa

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very bad
It was SO cold in the room and you couldn’t control the thermostat. I stood in room 730. Also only one elevator was working. Not good.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Hotel halls and rooms are very old fashion and outdated
Stayed 3 nights in Nov 2024

6/10 Okay

Julia

Traveled with group
Liked: Staff & service
Great property if your spending time at Oak Brook Center
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
Bath drain clogged
Stayed 1 night in Nov 2024

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean facilities and helpful staff. Super close to everything in town. Would recommend for the price definitely worth it and will be returning.
Stayed 1 night in Nov 2024

10/10 Excellent

Chip

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay; unfortunately the pool was under construction though.
Stayed 2 nights in Nov 2024

4/10 Poor

Steven, Trabuco Canyon

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
The area of the hotel is nice and the lobby has been redone. The elevators feel old and noisy. The room was not redone and didn’t have convenience items like a refrigerator, multiple USB ports and electrical outlets for technology. The TV worked but the shows went in and out as if the WiFi or connection was bad. The bathroom, including tub and sink were dated. The bed had a horrible mattress and overall room was not well appointed.
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
I came for an overnight stay to catch a flight from midway the next morning. The lobby was nice and customer service was excellent. Danielle was extremely courteous and made sure we had every thing we needed. The rooms were outdated and need a serious update. Overall, the stay was good for what I needed.
Stayed 1 night in Nov 2024

10/10 Excellent

Johnny

Stayed 1 night in Nov 2024

10/10 Excellent

Sourisack

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024