DoubleTree by Hilton Chicago - Oak Brook

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton Chicago - Oak Brook

Reception
Reception
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Parking included
  • Air conditioning
  • Gym
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
1909 Spring Rd, Oak Brook, IL, 60523
  • Oakbrook Center Mall
    ‪2 min walk‬
  • Drury Lane Theater
    ‪12 min walk‬
  • Elmhurst Hospital - Main Campus
    ‪5 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪22 min drive‬

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About this property

DoubleTree by Hilton Chicago - Oak Brook

4-star Oak Brook hotel with 2 restaurants
This smoke-free hotel features 2 restaurants, a fitness center, and a bar/lounge. Free WiFi in public areas, free self parking, and a free shopping center shuttle are also provided. Other amenities include a 24-hour business center, a conference center, and coffee/tea in a common area. Housekeeping is available on request.
DoubleTree by Hilton Chicago - Oak Brook offers 428 accommodations with MP3 docking stations and safes. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Oak Brook hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center, meeting rooms, and limo/town car service.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 30000 square feet (2787 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite covered self parking is complimentary.

DoubleTree by Hilton Chicago - Oak Brook is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Atrium Cafe - This restaurant specializes in American cuisine and serves breakfast only. Guests can enjoy drinks at the bar.
1909 Lounge - This bar specializes in American cuisine and serves dinner and light fare. A children's menu is available. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle up to 5 mi
  • Free shopping center shuttle
  • Limo/town car service
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 16.95 for adults and USD 8.95 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • 1909 Lounge
  • The Atrium Cafe

Things to do

  • Gym

Family friendly

  • Free crib
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Conference center (30,000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool
  • Spa tub
The following facilities are closed on Friday and Saturday:
  • Indoor pool
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 16.95 for adults and USD 8.95 for children
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Chicago Oak Brook
DoubleTree Hilton Hotel Oak Brook Chicago
DoubleTree Oak Brook Chicago
DoubleTree Hilton Chicago Oak Brook Hotel
DoubleTree by Hilton Chicago - Oak Brook Hotel
DoubleTree by Hilton Chicago - Oak Brook Oak Brook
DoubleTree by Hilton Chicago - Oak Brook Hotel Oak Brook

DoubleTree by Hilton Chicago - Oak Brook Reviews

Reviews

6.8
Rating 10 - Excellent. 318 out of 1006 reviews" "
Rating 8 - Good. 180 out of 1006 reviews" "
Rating 6 - Okay. 180 out of 1006 reviews" "
Rating 4 - Poor. 158 out of 1006 reviews" "
Rating 2 - Terrible. 170 out of 1006 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

alan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smelly
Rooms were old , smelly .
Stayed 1 night in Oct 2024

10/10 Excellent

Jing

Business traveler
Liked: Amenities
Everything is good
Stayed 1 night in Sep 2024

8/10 Good

Rolland

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Kenya

Stayed 3 nights in Sep 2024

6/10 Okay

Delores

Disliked: Property conditions & facilities
When showering the water in the tub did not go down, the elevator was loud and the bed was very uncomfortable. In my opinion for the area and price the hotel can use some updates. I can say the staff was pleasant.
Stayed 1 night in Oct 2024

8/10 Good

Tiara

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Rahman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff & COOKIES!!!
Wonderful as always, great staff fun to talk to honestly , and even if there havin a bad day they still smile and give great energy, really really good people here, room is always clean and the towels are pretty soft …saving the best for last THE COOKIES!!! The best chocolate chip walnut cookie I’ve ever had!. I come to the Double Tree for 2 main reasons 1. Awesome staff 2. COOKIES!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Isabel

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight business stay.
Stayed overnight for a business trip. Good food at the bar and friendly staff. No complaints.
Stayed 1 night in Sep 2024

8/10 Good

Mary

Stayed 3 nights in Sep 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pour House and the Bar in Lobby were great. Room was clean and comfortable.
Stayed 4 nights in Sep 2024

6/10 Okay

Todd

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The beds were very comfy But the room totally outdated The paint was all peeling above the shower The vanity cabinet was all chipped up Above the window it was all peeling as well There was never any complimentary free coffee available in Lobby - was always and no water either the carafe always empty Prob will never stay at this Hilton again We come in monthly and decided to try And the room given to us was looking over the roof of all the maintenance….
Stayed 2 nights in Sep 2024

10/10 Excellent

Jaqueline

Stayed 2 nights in Aug 2024

10/10 Excellent

Shayyiq

Liked: Cleanliness
N/a
Stayed 2 nights in Sep 2024

4/10 Poor

Kenna

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first impression was not great. The employee checking us in was very rude and yelling at the customer infront of us saying he can’t help him and to leave! He proceeded to then call the customer stupid as we walked up to the front desk. I was then confused our reservation was switched to a king bed and he didn’t mention that either just to pay. He didn’t tell us about the $60 deposit either. I was to scared to ask since he was already in a bad mood. Lastly he didn’t give us any cookies which they’re known for. We came down later asked about the deposit and cookies which another employee was really sweet about. All of the elevators are so small, slow, and jerky. Our room key we had to tap a few times to work, the rooms were okay. The sink made a loud whistle noise. We wanted to get breakfast but it was blocked off on all ends with no signs so having one up could help the confusion. Also got a midnight craving for a sprite and was surprised there was no prices on anything so it was 8.50 for to 20oz bottled sodas. Pool was under maintenance which was a bummer. It was okay but not worth the price I’d stay somewhere else next time in Chicago.
Stayed 2 nights in Sep 2024

8/10 Good

Tara D

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Not clean/Needs Maintenance
Doubletree did a fantastic job renovating and making the Lobby area pristine! However, when the elevators open on the upper levels, the smell of mold hits you in the face. The first room we were booked in looked as though someone had already slept n the bed. It was made but it was very sloppy. The shower head didn't work at all, and it wasn't until we were unpacked that we realized this. I tried to call the front desk and realized the phone didn't work either. The second room looked the same, so maybe they allow sloppy room service...not sure. All in all, I will never stay here again for $170/night.
Stayed 2 nights in Sep 2024

8/10 Good

Carlos

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room furniture is a bit outdated. Clothes drawer were out of aligned. Bathroom wallpaper in peeling off. 1/2 Tub caulking was missing (wear and tear)? Missing tv remote was noticed upon entering the room. Location, lobby, breakfast area, front desk gets a solid 4. Staff are friendly and assisted well.
Stayed 4 nights in Sep 2024

10/10 Excellent

Julie, GRAYSLAKE

Stayed 1 night in Aug 2024

8/10 Good

Pamela, Merrillville

Stayed 1 night in Aug 2024

8/10 Good

Kenneth

Traveled with family
Happy with stay
Stayed 1 night in Sep 2024

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property super clean and quiet
Stayed 1 night in Sep 2024