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DoubleTree by Hilton Chicago Schaumburg

4.0 star property

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Photo gallery for DoubleTree by Hilton Chicago Schaumburg

Exterior
Premium bedding, in-room safe, desk, laptop workspace
Room, 1 King Bed, Non Smoking, Corner (15% Larger Room) | Premium bedding, in-room safe, desk, laptop workspace
Reception
Bar (on property)

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Pet friendly
  • Room service
  • Laundry

Explore the area

Map
800 National Pkwy, Schaumburg, IL, 60173
  • Woodfield Mall
    ‪18 min walk‬
  • LEGOLAND® Discovery Center
    ‪4 min drive‬
  • Schaumburg Convention Center
    ‪4 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪18 min drive‬

Room options

View all photos for Two Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Two Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for One King Bed

Premium bedding, in-room safe, desk, laptop workspace

One King Bed

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • 372 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Corner (15% Larger Room)

Room, 1 King Bed, Non Smoking, Corner (15% Larger Room) | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Corner (15% Larger Room)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • 372 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

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About this property

DoubleTree by Hilton Chicago Schaumburg

4-star Schaumburg hotel close to Woodfield Mall
Along with a restaurant, this smoke-free hotel has a 24-hour health club and a bar/lounge. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a 24-hour business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
DoubleTree by Hilton Chicago Schaumburg offers 188 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies.

Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Refrigerators and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and 5 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a 24-hour health club, gift shops/newsstands, and laundry facilities. A complimentary area shuttle within 5 mi is available for guests. Onsite self parking is complimentary.

DoubleTree by Hilton Chicago Schaumburg is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
DoubleTree by Hilton Chicago Schaumburg has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12 to 18 for adults and USD 8 to 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour health club

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1986
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12 to 18 for adults, and USD 8 to 12 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Chicago Schaumburg
DoubleTree Hilton Hotel Schaumburg Chicago
Doubletree Hotel Chicago Schaumburg
Doubletree Schaumburg
Schaumburg Doubletree
DoubleTree Hilton Chicago Schaumburg Hotel
DoubleTree by Hilton Chicago Schaumburg Hotel
DoubleTree by Hilton Hotel Chicago Schaumburg
DoubleTree by Hilton Chicago Schaumburg Schaumburg
DoubleTree by Hilton Chicago Schaumburg Hotel Schaumburg

DoubleTree by Hilton Chicago Schaumburg Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 405 out of 1002 reviews
Rating 8 - Good. 207 out of 1002 reviews
Rating 6 - Okay. 160 out of 1002 reviews
Rating 4 - Poor. 120 out of 1002 reviews
Rating 2 - Terrible. 110 out of 1002 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Brittany

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Rene

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staf was awesome
Stayed 6 nights in Jan 2025

6/10 Okay

Kenberly

Liked: Cleanliness
Stayed 1 night in Jan 2025

2/10 Terrible

Mike

Disliked: Cleanliness, property conditions & facilities
Blood all over the carpet, we left right away and requested a refund. Extremely gross.
Stayed 1 night in Jan 2025

10/10 Excellent

giana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is my go to hotel if I’m around Schaumburg for a stay.
Stayed 1 night in Oct 2024

8/10 Good

Nicholas

Traveled with family
Liked: Staff & service, room comfort

Affordable but dated and short staffed

Hotel was in a good location and pretty affordable for last minute reservations, my only issue was that the hotel is clearly dated and one of our rooms still needed the bathroom tub to be cleaned when we arrived (which they cleaned) . Not a bad hotel for a family of four if you just need a bed and don't plan on spending a lot of time in yiur room.
Stayed 2 nights in Jan 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Prathap

Liked: Staff & service, room comfort
This hotel is good for its cost, seems sooo underrated compared other hotels, nice place to stay for its cost
Stayed 1 night in Dec 2024

2/10 Terrible

Trusia

Disliked: Cleanliness, staff & service, property conditions & facilities
When I first arrived to the hotel everything seemed to be going just fine the attendant was pleasant however we encountered the worst incident that possibly could ever happen there were bed bugs in the bed my daughter was attacked by bed bugs and rushed to the emergency room because of an allergic reaction videotape was taken of the bed bugs and the staff was called to the bedroom I have not heard a response back from the hotel but I am trying to handle the situation with guest correspondence the worst experience of Our Lives
Stayed 2 nights in Dec 2024

4/10 Poor

Ethen

Disliked: Cleanliness, staff & service
The swimming pool was closed. We thought it was opened booked this hotel so we could go swimming. Told free continental breakfast and it was a $15 fee per person for the breakfast. I would never stay there again called to ask for free breakfast since the pool was closed never got a callback from the manager as I was told I would.
Stayed 2 nights in Dec 2024

10/10 Excellent

Chanelle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Nov 2024

10/10 Excellent

Chanelle

Stayed 1 night in Nov 2024

8/10 Good

Yesica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay only need to add microwaves to the room
Stayed 6 nights in Dec 2024

10/10 Excellent

Tiffany

Stayed 2 nights in Nov 2024

10/10 Excellent

Antonio

Very nice. Family friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Chanelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Dec 2024

10/10 Excellent

Girish Reddy

Stayed 2 nights in Aug 2024

2/10 Terrible

Angelica

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

2/10 Terrible

Sam

I reserved a room nearly a week before. I was called at six pm the day of my reservation to be informed that they would not have a room available. I was then given a space in a much worse room in a much worse area. Very unhappy.
Stayed 1 night in Nov 2024

6/10 Okay

Sourav

Liked: Cleanliness, property conditions & facilities
Breakfast was not up to standard
Stayed 2 nights in Nov 2024

2/10 Terrible

Lyle

Business traveler
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort

They fell off

I’ve stayed here in the past, but never had an experience like this. I had to constantly come out of my comfort zone to get towels to wash my body. I was only given one face towel the entire stay. Also the tv in room 430 doesn’t work as advertised. There was no signal the entire stay. The guest services was terrible and customer service was rude. I find it unfair that I’ve spent my hard earned money to a stay that I couldn’t enjoy. I’ve also witnessed people yelling and complaining early in the morning about uncleanliness and having bed bugs. My room was not cleaned one time
Stayed 2 nights in Nov 2024

8/10 Good

Paul

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel room had very thin walls so could hear the tv and conversation from adjacent room Our TV didn’t get good reception for local channels NBC, CBS, ABC
Stayed 2 nights in Nov 2024

6/10 Okay

kershawn

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

YOUBERT

Disliked: Cleanliness, staff & service, property conditions & facilities
Poorly managed with unprofessional staff. The hotel is run down and very dirty. We had 9 rooms booked for a wedding, and every single room had some sort of a problem reported. There’s a strong spice smell all around hotel. This had to be one of the worst locations I’ve stayed at.

2/10 Terrible

Shameran

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff, unreliable for early check-in even though I called three days in advance, dirty rooms and bathrooms as wells as dirty bedding and towels.
Stayed 2 nights in Nov 2024