DoubleTree by Hilton Chicago Schaumburg

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Chicago Schaumburg

Exterior
Room, 1 King Bed, Non Smoking, Corner (15% Larger Room) | Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Bar (on property)
Pool

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
  • Parking included
  • Room service
  • Breakfast available

Explore the area

Map
800 National Pkwy, Schaumburg, IL, 60173
  • Woodfield Mall
    18 min walk
  • Schaumburg Indian Grill
    6 min walk
  • Roselle Station
    10 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    18 min drive

Room options

Two Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

One King Bed

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 372 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Corner (15% Larger Room)

  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 372 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 5
  • 1 King Bed

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About this property

DoubleTree by Hilton Chicago Schaumburg

4-star Schaumburg hotel close to Woodfield Mall
Along with a restaurant, this smoke-free hotel has a 24-hour health club and a bar/lounge. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a 24-hour business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
DoubleTree by Hilton Chicago Schaumburg offers 188 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies.

Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Refrigerators and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and 5 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a 24-hour health club, gift shops/newsstands, and laundry facilities. A complimentary area shuttle within 5 mi is available for guests. Onsite self parking is complimentary.

DoubleTree by Hilton Chicago Schaumburg is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
DoubleTree by Hilton Chicago Schaumburg has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12 to 18 for adults and USD 8 to 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour health club

Family friendly

  • Free area shuttle
  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1986
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 16 2024 to November 30 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12 to 18 for adults, and USD 8 to 12 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Chicago Schaumburg
DoubleTree Hilton Hotel Schaumburg Chicago
Doubletree Hotel Chicago Schaumburg
Doubletree Schaumburg
Schaumburg Doubletree
DoubleTree Hilton Chicago Schaumburg Hotel
DoubleTree by Hilton Chicago Schaumburg Hotel
DoubleTree by Hilton Hotel Chicago Schaumburg
DoubleTree by Hilton Chicago Schaumburg Schaumburg
DoubleTree by Hilton Chicago Schaumburg Hotel Schaumburg

DoubleTree by Hilton Chicago Schaumburg Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 415 out of 1003 reviews" "
Rating 8 - Good. 216 out of 1003 reviews" "
Rating 6 - Okay. 153 out of 1003 reviews" "
Rating 4 - Poor. 115 out of 1003 reviews" "
Rating 2 - Terrible. 104 out of 1003 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Ashley

Stayed 2 nights in Sep 2024

2/10 Terrible

Joana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

venny

Liked: Cleanliness, staff & service
Convenience.
Stayed 2 nights in Sep 2024

4/10 Poor

Chad

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I went there to have a nice time with my girlfriend. I wanted to go swimming, the pool was out of service. The toilet had urine in it when we first got there and water on the floor. We decided to go to the bar and get a drink and the bar is closed on weekends!? What the hell is that!? The place is very dated and old. I will never go back.
Stayed 1 night in Sep 2024

8/10 Good

Leo

Stayed 3 nights in Aug 2024

2/10 Terrible

Ricardo

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To start the iron in the room was not working. They provided a small mirror with light that was not working. We had some a/c issues come to the front to let them know, and they said they would check it out. They never show up to the room to fix the issue. When checking in and out, they didn't explain the deposit, and no, they didn't offer a receipt. I will never be staying at the hotel ever again
Stayed 2 nights in Sep 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Tanya

Disliked: Staff & service
Checked in and went to dinner. Came back to room and someone elses luggaage was in our room. When went to compain staff acted like it was our fault and said qe never checked in ( we had receipt and room key) tried to get us to pay an incidental fee again to get a new room. Took us over an hour to get any other room and convince them that we did check in earlier.
Stayed 1 night in Sep 2024

6/10 Okay

Ronald

Business traveler
Liked: Cleanliness, property conditions & facilities
Turned on TV for the first time in the morning and no signal. Called and informed no one available to silve. Moved me to another room and no signal there either. Told it is satellite tv that often doesn't work right. Mean while paying customer goes without.
Stayed 1 night in Sep 2024

6/10 Okay

Scott, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth, Jericho

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Sep 2024

8/10 Good

Taurus, Chicago

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay went very well and the staff were nice. MY ONLY complaint is that the pool was closed when we traveled and that was one of the main reasons we were visiting. otherwise we had a nice visit. cookies were DELICIOUS as well!
Stayed 2 nights in Aug 2024

4/10 Poor

Andrew

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dreadful. Avoid
Dirty tired old hotel - no redeeming features. Smells, hairs everywhere in the bathroom, no house keeping, pool closed.
Stayed 2 nights in Sep 2024

2/10 Terrible

Violeta

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for one night. The room had a musty smell to it and the next day when I went home I had bed bug bites all over my feet. The Manager said he would issue a refund and that did not happen. I have been trying to contact the property to speak to the manager again and he seems to never be there.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Stayed 1 night in Aug 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

Robaniesha

Traveled with partner
Disliked: Amenities
Went to check in room wasn’t ready or cleaned yet, water was cold, no towels and when asked we couldn’t have any until the next morning because they were dirty
Stayed 1 night in Sep 2024

6/10 Okay

De

Traveled with group
Liked: Cleanliness, staff & service, amenities
It was a pleasant stay. The quality of the room and furniture differs from other Double Trees that I’ve stayed at.
Stayed 1 night in Sep 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024

6/10 Okay

Glen

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great, convenient location, adjacent to walking & biking paths, walking distance to several food options, Starbucks, Woodfield Mall & One Schaumburg Place. Facility needs upgrades, pool out of service & room had nearly non-existent tv service, bed was great but shower needs update. No in room checkout. Prime but neglected corporate center facility needs funding from Hilton corporate.
Stayed 1 night in Sep 2024

2/10 Terrible

Christopher

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked hotel as it had advertised having a pool for our kids. Pool is under construction and no advertisement provided to inform before booking. Wouldn't have booked the hotel had we known. Building is old and rooms were dirty. TV didn't have ABC which was the only channel desired to watch a game on. Requests to deliver more towels took several hours. The two bed rooms were incredibly small compared to other hotels. Worst DoubleTree we have stayed at.
Stayed 2 nights in Aug 2024

4/10 Poor

JESUS DE LA

Disliked: Property conditions & facilities
They don’t change the towels
Stayed 4 nights in Aug 2024

8/10 Good

Sam

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Shawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay until the baseball kids were disrespectful in the pool and nothing was done about it
Stayed 2 nights in Jul 2024

8/10 Good

Jason

Stayed 3 nights in Aug 2024