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DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove

Exterior
Indoor pool
Junior Suite, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board
Courtyard
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Bar
  • Pet friendly
  • Breakfast available
$99
includes taxes & fees
Dec 17 - Dec 18

Explore the area

View in a map
1200 N Mittel Blvd, Wood Dale, IL, 60191
  • Place, 390 Golf Experience
    ‪14 min walk‬
  • Place, Woodfield Mall
    ‪9 min drive‬
  • Place, Donald E. Stephens Convention Center
    ‪14 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds

7.4 out of 10
Good
(27 reviews)
  • 225 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

8.2 out of 10
Very good
(38 reviews)
  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Non Smoking

Junior Suite, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite, 2 Double Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 300 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Patio

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Patio

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Patio

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Patio

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(8 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room with Two Double Beds

Combined shower/tub, designer toiletries, hair dryer, bathrobes

Double Room with Two Double Beds

  • Sleeps 4

View all photos for Junior King Suite

50-inch LCD TV with cable channels, TV

Junior King Suite

  • Sleeps 4

View all photos for Junior Suite with Two Double Beds

Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite with Two Double Beds

  • Sleeps 5

View all photos for King Room

Premium bedding, in-room safe, desk, iron/ironing board

King Room

  • Sleeps 2

1 KING MOBILITY ACCESSIBLE W/ BATHTUB NO SMOK

  • Sleeps 2

King Mobility Access Roll In Shower-Non-Smoking

  • Sleeps 2

1 King Mobility/Hearing Accessible With Tub-Non-Smoking

  • Sleeps 2

1 Kg Patio Mobility Access Bathtub No Smok

  • Sleeps 2

One King Room With Patio And Bathtub-Mobility Accessible Non-Smoking

  • Sleeps 2

Similar properties

View from property
Courtyard by Marriott Chicago Wood Dale
  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 1,001 reviews
Courtyard by Marriott Chicago Wood Dale

About this property

DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove

4-star Wood Dale hotel with restaurant
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Self parking is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove offers 160 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 50-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is available for a surcharge.

Business amenities at this 4-star property consist of a 24-hour business center, 5 meeting rooms, and coworking spaces. Event facilities measuring 2790 square feet (259 square meters) include conference space. This business-friendly hotel also offers a library, multilingual staff, and a garden. Onsite self parking is complimentary.

DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Garden Cafe - Onsite restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: WiFi (USD 9.95 per day)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Garden Cafe

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,790 square feet of conference space
  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 1986
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Wood Dale-Elk Grove
DoubleTree Hilton Wood Dale-Elk Grove Hotel
DoubleTree Hilton Wood Dale-Elk Grove Hotel Wood Dale
DoubleTree Hilton Wood Dale-Elk Grove Wood Dale
DoubleTree Wood Dale-Elk Grove
DoubleTree by Hilton Chicago Wood Dale Elk Grove
DoubleTree by Hilton Hotel Chicago Wood Dale Elk Grove
DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove Hotel

DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 505 out of 1016 reviews
Rating 8 - Good. 210 out of 1016 reviews
Rating 6 - Okay. 131 out of 1016 reviews
Rating 4 - Poor. 94 out of 1016 reviews
Rating 2 - Terrible. 76 out of 1016 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

JACK

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be back
Stayed 1 night in Sep 2025

6/10 Okay

Areba

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Sep 2025

8/10 Good

Christopher, West Allis

Stayed 1 night in Sep 2025

10/10 Excellent

vladimir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Alissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Everardo

Stayed 1 night in Aug 2025

8/10 Good

David McLaughlin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Danica

Stayed 1 night in Aug 2025

6/10 Okay

David

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Rose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice hotel .
Stayed 2 nights in Sep 2025

10/10 Excellent

yesie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is very clean and building. No complaints
Stayed 1 night in Sep 2025

8/10 Good

Emad

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Sean, Madison

Stayed 1 night in Aug 2025

2/10 Terrible

Pedro, Wesley Chapel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stayed 2 nights in Aug 2025

8/10 Good

Francisco

Traveled with family
It’s was good for the most part but the only thing thing we did not like was that the shower did not drain fast enough and was kind of filling up other than that. Everything was good.
Stayed 4 nights in Aug 2025

10/10 Excellent

Shelli

Stayed 4 nights in Aug 2025

4/10 Poor

Marisa

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Hilton dissatisfied

So unfortunately this wasn’t a pleasant stay. This hotel needs to be updated. He was old & dingy, there was a spider web at my room door, and the appeal was awful. I will say, the staff were friendly, but the brand itself was a no for me. I won’t be returning in the future.
Stayed 4 nights in Aug 2025

10/10 Excellent

Moise

Traveled with family and small children
Liked: Cleanliness, amenities
Big and well kept. Will definitely book again when I'm back in the Chicago area
Stayed 1 night in Aug 2025

2/10 Terrible

Sikander

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was extremely disappointing and far from what you would expect from a 4-star hotel. The Wi-Fi did not work throughout our entire stay, our beds were only made twice in the two weeks we were there, and the staff were unhelpful whenever we raised these issues. Nothing was ever resolved. Basic necessities such as a kettle (which we needed for our baby) were not provided. The central grass area was unmaintained, the room windows were dirty, and spider webs were left in the corners, showing the rooms were not cleaned properly at all. This property is absolutely not a 4-star hotel. I wouldn’t even give it 1 star. I honestly don’t know how it has achieved such a rating. Overall, this was a very bad experience, and if I could rate it 1 out of 10, I would.
Stayed 12 nights in Aug 2025

8/10 Good

Anethia

Stayed 1 night in Aug 2025

6/10 Okay

Breanna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Parking free and easy
Stayed 3 nights in Aug 2025

10/10 Excellent

Latice Williams

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Saleh, DEL. Water Gap

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty room, not working bathroom fan , very old room Picked online room number and got a confirmation, when I got there they gave me a completely different room. My room in a front of the pool area and i couldn’t fall asleep because of the smell so I left in a middle of night.
Stayed 1 night in Aug 2025

6/10 Okay

Vipin

Traveled with family

Disappointing Stay and Far Below Brand Standards

My recent stay was a significant letdown, marred by poor service, misleading amenities, and a general lack of upkeep, which is not what I expect from this brand. The issues began right at check-in. The front desk staff seemed confused and were not very helpful. A major reason we booked this hotel was the advertised airport shuttle. Upon arrival, we were told it wasn't available. We received two conflicting excuses: one staff member told us, "They have the shuttle, but no driver," while another suggested that Hotels.com might have misrepresented the service due to the hotel's proximity to the airport, claiming they had never offered a shuttle. This lack of clear information and accountability was frustrating. Our room was just okay, but needed better cleaning, with dirty corners in the bathroom tub. The AC unit was disruptively loud, and the beds were merely adequate—not the level of comfort expected from this brand. The service issues were clear when we went to the pool. There were no towels, and I had to wait over 15 minutes for anyone to appear at the front desk. When I asked, the staffer was dismissive, saying "they should be at the pool," before spending another 10 minutes searching for them. Overall, the property feels tired and needs a significant upgrade. The one positive note was the delicious warm cookies, but a cookie can't make up for service and facility failures. I would not recommend staying here until major improvements are made.
Stayed 1 night in Aug 2025