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Embassy Suites by Hilton Chicago Lombard Oak Brook

3.5 star property

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Photo gallery for Embassy Suites by Hilton Chicago Lombard Oak Brook

Exterior
Reception
Indoor pool
Suite, 2 Queen Beds, Non Smoking, Corner | In-room safe, desk, laptop workspace, blackout drapes
32-inch flat-screen TV with cable channels, TV, pay movies

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Bar
  • Gym

Explore the area

Map
707 E Butterfield Road, Lombard, IL, 60148
  • Yorktown Shopping Center
    ‪3 min walk‬
  • Oakbrook Center Mall
    ‪4 min drive‬
  • Morton Arboretum
    ‪5 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking

32-inch flat-screen TV with cable channels, TV, pay movies

Suite, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(60 reviews)
  • 527 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 King Bed, Non Smoking

  • 570 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

9.2 out of 10
Wonderful
(5 reviews)
  • 527 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

  • 915 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Suite, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

7.8 out of 10
Good
(6 reviews)
  • 527 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(114 reviews)
  • 527 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Accessible (Roll-In Shower)

32-inch flat-screen TV with cable channels, TV, pay movies

Executive Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

32-inch flat-screen TV with cable channels, TV, pay movies

Suite, 1 King Bed, Accessible (Roll-In Shower)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Corner

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Corner

8.8 out of 10
Excellent
(13 reviews)
  • 570 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Accessible, Non Smoking (Roll-in Shower)

In-room safe, desk, laptop workspace, blackout drapes

Suite, Accessible, Non Smoking (Roll-in Shower)

  • 527 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Corner

Suite, 1 King Bed, Non Smoking, Corner | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Corner

  • 570 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Bedrooms, Accessible, Non Smoking (Hearing)

  • 915 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing)

8.6 out of 10
Excellent
(9 reviews)
  • 527 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Bathtub)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Non Smoking (Bathtub)

9.2 out of 10
Wonderful
(9 reviews)
  • 527 sq ft
  • Sleeps 4
  • 1 King Bed

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  • Pool
  • Breakfast included
  • Pet friendly
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4.1 out of 5, Very Good, (1001)
$169 nightly
The price was $188
The price is $169 total
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About this property

Embassy Suites by Hilton Chicago Lombard Oak Brook

Lombard hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free full breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a bar/lounge, a 24-hour business center, and self parking.
Embassy Suites by Hilton Chicago Lombard Oak Brook offers 262 air-conditioned accommodations with MP3 docking stations and safes. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Lombard hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Embassy Suites by Hilton Chicago Lombard Oak Brook features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Embassy Suites by Hilton Chicago Lombard Oak Brook is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton Chicago Lombard Oak Brook has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 12.50 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 10 floors
  • Banquet hall
  • Built in 1989
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 12.50 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hilton Chicago Lombard Oak Brook Hotel
Embassy Suites Oak
Embassy Suites Oak Hotel
Embassy Suites Oak Hotel Lombard Chicago Brook
Embassy Suites Chicago Lombard Oak Brook Hotel
Embassy Suites Oak Brook Hotel
Embassy Suites Oak Brook
Embassy Suites Hilton Oak Brook Hotel
Embassy Suites Hilton Chicago Lombard Oak Brook
Embassy Suites Hilton Oak Brook
Embassy Suites by Hilton Chicago Lombard Oak Brook Hotel
Embassy Suites by Hilton Chicago Lombard Oak Brook Lombard
Embassy Suites by Hilton Chicago Lombard Oak Brook Hotel Lombard

Embassy Suites by Hilton Chicago Lombard Oak Brook Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 540 out of 1032 reviews
Rating 8 - Good. 223 out of 1032 reviews
Rating 6 - Okay. 133 out of 1032 reviews
Rating 4 - Poor. 67 out of 1032 reviews
Rating 2 - Terrible. 69 out of 1032 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mara

Stayed 1 night in Mar 2025

10/10 Excellent

Baaron

Stayed 3 nights in Apr 2025

6/10 Okay

Maria

I stayed one night in room 814 with my sister who had her own reservation. We were not able to use the pool due to it being extremely overcrowded. The next day I asked if I could stay the second night in the same room with my reservation and I was told that I could, but the cleaning person came and said she had to clean room 814. I was given room 813 instead I did not like room 813. I asked the cleaning person if I could get the room serviced and I was told that she was not assigned and was told by her manage not r to clean it. I informed her that I did not want room service so early in the morning, but I assumed at some point it would be serviced. I had no clean towels or toilet paper Kleenex or paper towels in the room and none that would assist. when I when to the service desk no one was there had to leave to my event. That evening when to the pool and was there for a short period of time got in the hot but and found broken glass near the tub I was barefoot and could have gotten hurt picked up the glass when to the service desk and clerk was not there again but the cleaning lady and gave her pieces of glass and told her that the pool are near the tub was full of glass, so I again was not able to use the facility. The next morning, I still no toilet paper had to go down and ask for towels and toilet paper. And on top I was over charged for parking. Not a good experience.
Stayed 1 night in Mar 2025

10/10 Excellent

Laticia

Liked: Cleanliness, staff & service, property conditions & facilities
I love the breakfast and happy hour and the pool area
Stayed 2 nights in Apr 2025

8/10 Good

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Shawntee

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Pool wasn’t working until later after check in . That was the purpose of my stay!!!
Stayed 1 night in Mar 2025

6/10 Okay

Sheniece

Traveled with family
Disliked: Staff & service

For the Price....They could do much better !

The service from the staff was lack luster we noticed they accommodated "others" differently at the Managers reception & at breakfast in the morning (It seemed like they didn't want to help or be there) Except one AA Worker who was kind & Helpful. The rooms were not cleaned well at all we had to switch from the original room they gave us because it had very noticeable filthy areas. We moved to the next room after getting settled we found hair rubber bands a football on the side of the couch and a opened bottle of water which let us know that this room was not properly either. Overall I was disappointed in our stay as I have stayed at the embassy before and you can tell that the service and quality of the rooms has went down. I also noticed a lot of the furniture in the rooms were tattered .The breakfast and managers reception quality goes down on the weekend. We Stayed Two week days and one weekend day. On a Thursday Breakfast was the best you received silver utensils and glass plates & a wider selection of hot breakfast items & full drinks at the managers reception. On the weekend you received plastic utensils and a smaller diffrent selection of hot breakfast Items. On the weekend they move the managers reception from the bar/resturant to the atrium the drinks are half the size & watered down and you also have to pay for parking each day in which they bill to your room. They also didn't have enough security there was people running the halls
Stayed 3 nights in Apr 2025

8/10 Good

Ayesha

Liked: Cleanliness, staff & service

Doable

Overall great start. No hot water in bathroom sink and bathroom was very dark. Needed better lighting
Stayed 3 nights in Apr 2025

4/10 Poor

Daishanique

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The overall service was good and the staff was helpful. The only issue I had was with the bathroom not being clean. The option given was to move to another room with a dirty bed. I asked for someone to clean the bathroom, was denied because there wasn’t any cleaning staff (but I had just seen them pass my room), which then someone came to clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy

Clean & peaceful
Stayed 1 night in Apr 2025

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lakisha

Stayed 1 night in Apr 2025

10/10 Excellent

Brittany

Stayed 1 night in Mar 2025

10/10 Excellent

Andre

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Tom

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 1 night in Apr 2025

10/10 Excellent

April

Liked: Cleanliness, property conditions & facilities
Best place ever
Stayed 2 nights in Mar 2025

8/10 Good

Faithiea

Stayed 1 night in Apr 2025

10/10 Excellent

Sariah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an easy to check in process, the room was clean and comfortable. I appreciate the atrium area and the many tables they had that you could sit at. The breakfast was fabulous, great selection, made to order omelets, pancakes or French toast, bacon or sausage, eggs, yogurt, oatmeal, fruit, muffins, and more. The bartenders were great. I didn’t make use of the pool or hot tub during my stay. I would definitely go back.
Stayed 2 nights in Apr 2025

2/10 Terrible

Billy

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The hotel advertise, a pool, which upon check-in was closed for maintenance on a Saturday. Then we were told that we would receive a refund and canceled our stay, only to never receive the refund and never receive a response when we attempted to reach management, despite the fact that the manager at the front desk claimed we would undoubtably receive the refund within 72 hours
Stayed 1 night in Mar 2025

2/10 Terrible

Trinette

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Very nice hotel close to Chicago. Reasonable price, spacious rooms, comfy beds! Great nightly cocktail /snack service at no charge and good breakfast. The hotel is large and hosts alot of people but I found the room to be quiet.
Stayed 2 nights in Apr 2025

8/10 Good

DEBORAH, VILLA PARK

Liked: Cleanliness, staff & service, property conditions & facilities
Although the property and the furnishings are dated, it still was a comfortable space. The bed was very comfortable and we rested well. Breakfast was a little bit different, but it was still good. Of course it’s a very large hotel so there were a lot of people, including a lot of children. They were not so loud that we heard them through the walls so that was good. All in all, I’d say it was a good stay.
Stayed 2 nights in Apr 2025

8/10 Good

Richard

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
We have stayed at this hotel over 15 times in the last 6 years. The lack of attention to details (room maintenance, common area cleanliness, a parking fee that never existed before, desk staff that seem to pay more attention to one party over others, and lack of control of large groups) is getting noticed. After 11 PM I had to call the front desk about the groups of youths two nights in a row. With the parking add on fee, I am forced to consider another brand on my next upcoming travel to Oakbrook.
Stayed 4 nights in Mar 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025