Embassy Suites by Hilton Chicago Downtown Magnificent Mile

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Indoor pool
Bar (on property)
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Room service
  • Housekeeping

Explore the area

Map
511 North Columbus Drive, Chicago, IL, 60611
  • Northwestern Memorial Hospital
    ‪4 min walk‬
  • Michigan Avenue
    ‪5 min walk‬
  • State Street
    ‪9 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪38 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(115 reviews)
  • 425 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll In Shower)

  • Sleeps 4
  • 1 King Bed

Premium Suite, Multiple Beds, Non Smoking

9.4 out of 10
Exceptional
(23 reviews)
  • 425 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Premium Suite, Multiple Beds, Non Smoking, Lake View

8.0 out of 10
Very good
(9 reviews)
  • 425 sq ft
  • Lake view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

8.4 out of 10
Very good
(41 reviews)
  • 475 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite, 1 King Bed with Sofa bed, Non Smoking

7.0 out of 10
Good
(7 reviews)
  • 425 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, City View

8.0 out of 10
Very good
(35 reviews)
  • 425 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)
  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds, Lake View (High Floor)

7.8 out of 10
Good
(42 reviews)
  • 425 sq ft
  • Lake view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, Multiple Beds, City View (High Floor)

8.2 out of 10
Very good
(41 reviews)
  • 419 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Premium Suite, 1 King Bed with Sofa bed, City View

8.6 out of 10
Excellent
(7 reviews)
  • 425 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, City View, Corner

7.4 out of 10
Good
(20 reviews)
  • 475 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Presidential Room, 2 Bedrooms, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 900 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 425 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Premium Suite, Multiple Beds, City View

7.4 out of 10
Good
(13 reviews)
  • 425 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible

7.8 out of 10
Good
(23 reviews)
  • 425 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

8.4 out of 10
Very good
(8 reviews)
  • 475 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Non Smoking (Roll-in Shower)

8.0 out of 10
Very good
(7 reviews)
  • 425 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Bathtub

8.6 out of 10
Excellent
(25 reviews)
  • 425 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 419.8 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • 425 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(137 reviews)
  • 425 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

About this property

Embassy Suites by Hilton Chicago Downtown Magnificent Mile

4-star hotel in Downtown Chicago
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Buffet breakfast is free. Other amenities include a 24-hour business center, WiFi in public areas, and a business center.
Embassy Suites by Hilton Chicago Downtown Magnificent Mile offers 455 accommodations with safes and coffee/tea makers. 55-inch LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Embassy Suites by Hilton Chicago Downtown Magnificent Mile features an indoor pool and a fitness center. The hotel offers a restaurant. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Wireless Internet access is available for a surcharge.

This 4-star property offers access to a 24-hour business center, 8 meeting rooms, and limo/town car service. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Embassy Suites by Hilton Chicago Downtown Magnificent Mile is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning. The hotel offers a complimentary manager's reception on select days.
Embassy Suites by Hilton Chicago Downtown Magnificent Mile has a restaurant on site.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 14.95 per night)

Parking and transportation

  • Limo/town car service
  • Self parking on site (USD 59 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A restaurant
  • Free manager's reception

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 8 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Handrails in hallways (36 inches high)
  • Handrails in stairways (36 inches high)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (49 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 14.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 14.95 per night (rates may vary)
  • Self parking fee: USD 59 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Property Registration Number 60611, 60611, Hotel License

We should mention

Pool access available from 6:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Chicago Downtown Lakefront
Embassy Suites Lakefront
Embassy Suites Lakefront Hotel
Embassy Suites Lakefront Hotel Chicago Downtown
Embassy Downtown Lakefront Suites
Embassy Suites Chicago Downtown Magnificent Mile Hotel
Embassy Suites Chicago Downtown Magnificent Mile
Embassy Suites
Embassy Suites Chicago Downtown Magnificent Mile
Embassy Suites by Hilton Chicago Downtown Magnificent Mile Hotel

Embassy Suites by Hilton Chicago Downtown Magnificent Mile Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1304 out of 2581 reviews" "
Rating 8 - Good. 618 out of 2581 reviews" "
Rating 6 - Okay. 338 out of 2581 reviews" "
Rating 4 - Poor. 194 out of 2581 reviews" "
Rating 2 - Terrible. 127 out of 2581 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Yara

Business traveler, Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I chose it for a family trip, party of 4 with our 8 lb dog. Luckily, we ended up being only 2 due to a change in plans, as we wouldn't have fit in the room comfortably. The room was advertised as a suite for up to 6 people. The room was clean but everywhere else was dirty. The hallways, the lobby and restaurant. It was impossible to get any room service as no one would answer the phone. The hotel is next to a self park garage which is great since there is no valet service. It is a great location.
Stayed 3 nights in Oct 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, would not hesitate to visit again! :)
Stayed 3 nights in Oct 2024

4/10 Poor

Katrina

Traveled with family
Liked: Cleanliness, staff & service, amenities
Unfortunately there was a party in the room next door to me. I called security and they said they’d take care of it, but noise level did not fall enough to sleep. I tried to see if there was a bathroom fan for white noise, there wasn’t, or to turn on the heating cooling system to just blow air and this did not work either. I finally was able to sleep by putting a pillow over my head. Not ideal. While staff was friendly, I will not stay at this hotel again.
Stayed 1 night in Oct 2024

4/10 Poor

Angela

Stayed 4 nights in Oct 2024

2/10 Terrible

GInny

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was the worst I have ever had! You literally couldn’t get anyone to answer the phone, answer the text that they send you. We love Hilton properties but this was is just plain awful!! Even my 4 child ages 11-4 commented on how terrible everything was. I’m so upset I wasted $$$ here.
Stayed 1 night in Oct 2024

6/10 Okay

Juana

Stayed 1 night in Sep 2024

6/10 Okay

Lisa

Liked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

Anjela

Liked: Cleanliness, amenities, property conditions & facilities
Love this place
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Convenient for downtown Chicago
Free breakfast in the mornings was amazing especially custom made omelets. Along with evening social with free snacks and drinks. The view was amazing, inside rooms could use upgrades. Couch bed was over used with sunken cushions that kept sliding off and couch mattress had stains. Bathroom was dusty.
Stayed 4 nights in Oct 2024

10/10 Excellent

Ria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience for my family from the Philippines.
Stayed 6 nights in Oct 2024

6/10 Okay

Jiaqi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
One big issue is that the signal and Wifi services needs to be improved. I’m using AT&T, there’s always no signal in my toom. The Wifi is also unstable - I have to re-connect for many times, really annoying. Besides, the breakfast needs to be improved - the taste and variety sounds like a 3 star hotel not 4 stars. Breakfast tastes like the cafeteria in my college - very average.
Stayed 3 nights in Oct 2024

10/10 Excellent

Gemma

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very responsive. I liked its proximity to everything we wanted to do. Will likely use the same hotel next time.
Stayed 4 nights in Oct 2024

10/10 Excellent

Ezra

Stayed 1 night in Sep 2024

6/10 Okay

gemma

Disliked: Staff & service, property conditions & facilities
T
Stayed 2 nights in Aug 2024

10/10 Excellent

Markqueeta

Stayed 3 nights in Sep 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best breakfast
Great place with the best free breakfast I have ever seen.
Stayed 2 nights in Oct 2024

8/10 Good

Deepak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

luis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a remarkable experience.
Stayed 3 nights in Oct 2024

6/10 Okay

Korey

Business traveler
Liked: Amenities
Stayed 2 nights in Oct 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Oct 2024

10/10 Excellent

TARA

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to everything, easy parking access on site, great, quick service. Loved the Embassy Suites!
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Shelby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Getaway
Quick family trip to Chicago to see a Broadway show. Hotel was within an easy walking distance to the theater, as well as many great restaurants. Rooms were spacious. Beds could always be a bit softer, but nothing is ever like home :) Evening was quiet, despite a very busy hotel. Would definitely stay again if in the area.
Stayed 1 night in Oct 2024

4/10 Poor

Sarah

Traveled with family
Disliked: Cleanliness
The room was not clean, I have photos, and it smelled bad. Honestly, it smelled like someone died in it in the living room area (being in property management I have smelled this before so I can identify it.) Also, the breakfast was not very good. The eggs were wet and the hashbrowns were mushy.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tara

Traveled with family
Liked: Cleanliness, amenities
Staff was great!
Stayed 3 nights in Jul 2024