8/10 Good
Amelia
Traveled with family
Aug 18, 2025
Liked: Cleanliness, amenities, property conditions & facilities
We did not arrive until late evening Saturday and had our electric vehicle. Because it was dark and raining. It was difficult to see the signs regarding where to park… The receptionist stayed on the phone with us for about 20 minutes to explain where to park and all of the options… We literally hugged her when we walked in. Her name was Alyssa or Melissa. She was amazing and made us feel safe and comfortable!
The breakfast is great- many options but long line to get the custom omellette. They also offer the happy hour two free drinks including mocktails - SO cool. Love that ambiance in the center of the hotel- can breathe a little and feel less clausterfobic. The double bed room had a beautiful partial lake view AND the couch is a perfect area to get ready… very nice sized room! Centrally located close to the navy pier and mag mile- we shopped a little at ZARA. The parking structure was a little weird to find and get into but we figured it out. Fridge and microwave included. Wish they offered bottled water in room! Otherwise amazing would stay again!
Amelia
Stayed 2 nights in Aug 2025






































