Embassy Suites by Hilton Chicago Naperville

3.5 star property

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Photo gallery for Embassy Suites by Hilton Chicago Naperville

Lobby
Reception
1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe
Free daily buffet breakfast
Ballroom

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Gym

Explore the area

Map
1823 Abriter Court, Naperville, IL, 60563
  • Morton Arboretum
    ‪5 min drive‬
  • Riverwalk
    ‪7 min drive‬
  • Riverwalk Park
    ‪7 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬

Room options

Studio, 1 King Bed with Sofa bed, Non Smoking (PURE Allergy Friendly Studio)

  • 460 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking (Accessible with Tub)

  • 520 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 520 sq ft
  • Sleeps 6
  • 2 Queen Beds

Premium Studio, 1 King Bed with Sofa bed, Non Smoking

  • 460 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • 520 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Suite, 1 King Bed, Non Smoking (Hearing Accessible)

  • 520 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Accessible with Tub)

  • 520 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • 520 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Queen Beds, Non Smoking (Accessible with Tub)

  • 520 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking

  • 520 sq ft
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 1 King Bed, Non Smoking (Accessible with Tub)

  • 460 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking (Accessible with Tub)

  • 520 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking (PURE Allergy Friendly Suite)

  • 520 sq ft
  • Sleeps 6
  • 2 Queen Beds

Premium Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • 460 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking (Accessible with Roll-In Shower)

  • 520 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Queen Beds, Non Smoking

  • 520 sq ft
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 520 sq ft
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 1 King Bed with Sofa bed, Non Smoking

  • 520 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite, 1 King Bed, Non Smoking (Hearing Accessible)

  • 460 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 520 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Suite, 2 Queen Beds, Non Smoking (Accessible with Roll-In Shower)

  • 520 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (PURE Allergy Friendly Suite)

  • 520 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Embassy Suites by Hilton Chicago Naperville

3.5-star Naperville hotel with restaurant
Along with an indoor pool, this hotel has a restaurant and a fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include a bar/lounge, a conference center, and a business center. Housekeeping is available on request.
Embassy Suites by Hilton Chicago Naperville offers 168 accommodations with MP3 docking stations and safes. Accommodations offer separate dining areas and include sofa beds. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with first-run movies and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Embassy Suites by Hilton Chicago Naperville features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and meeting rooms. Event facilities measuring 13000 square feet (1208 square meters) include a conference center. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and laundry facilities. A complimentary area shuttle within 5 miles is available for guests. Complimentary self parking is available on site, along with a car charging station.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Brickstones Grill - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Brickstones Grill

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (13,000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (56 inch wide door)
  • Phone accessibility kit
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels
  • First-run movies
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Chicago Naperville Hotel
Embassy Suites Chicago Naperville Hotel
Hotel Embassy Suites Chicago Naperville Naperville
Naperville Embassy Suites Chicago Naperville Hotel
Hotel Embassy Suites Chicago Naperville
Embassy Suites Chicago Naperville Naperville
Embassy Suites Hotel
Embassy Suites
Embassy Suites Chicago Naperville
Embassy Suites by Hilton Chicago Naperville Hotel
Embassy Suites by Hilton Chicago Naperville Naperville
Embassy Suites by Hilton Chicago Naperville Hotel Naperville

Embassy Suites by Hilton Chicago Naperville Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 627 out of 1170 reviews
Rating 8 - Good. 234 out of 1170 reviews
Rating 6 - Okay. 144 out of 1170 reviews
Rating 4 - Poor. 72 out of 1170 reviews
Rating 2 - Terrible. 93 out of 1170 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

William, Apollo beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and facilities. Room was nice, but there was some mold around the lower edges of the shower. The bed mattress seemed a bit older and worn. I did enjoy the lobby and restaurant area. Fitness center was good.
Stayed 4 nights in Dec 2024

10/10 Excellent

Heidi

Stayed 2 nights in Dec 2024

6/10 Okay

Nazir

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet: at the omelet station, there should be a cooking place for just vegetarians. All the meats get cooked on the same skillet.
Stayed 2 nights in Dec 2024

10/10 Excellent

Denton

Stayed 1 night in Dec 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were friendly and polite, the room was very clean. The hotel is pet friendly which is nice. We were able to bring our cat with us. Overall it was a an stay and will definitely be staying there again
Stayed 2 nights in Dec 2024

6/10 Okay

Maimoona

Disliked: Property conditions & facilities
Food was ok, and the shower was lame.
Stayed 4 nights in Dec 2024

6/10 Okay

Amy

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Condition of room was not great considering the price. Drapes were torn, splatter stains on the couch and the shower grout was very dirty.
Stayed 3 nights in Dec 2024

10/10 Excellent

Shondra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place!
Stayed 1 night in Dec 2024

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hits the Spot
Just passing through town and needed a nights stay - bed was comfy and that famous Embassy Omelette the next morning hit the spot (the breakfast spread alone is worth the stay). Very, very satisfied!
Stayed 1 night in Dec 2024

10/10 Excellent

Dylan

Stayed 1 night in Oct 2024

10/10 Excellent

Gunther

Liked: Cleanliness
Stayed 4 nights in Dec 2024

4/10 Poor

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Very disappointing locaton
I was very disappointed in this location. I booked it because my husband LOVES the breakfast and the evening reception. We drove 15 hours for his Graduation at Northern Illinois University in Dekalb. There were no trays for him to bring our plates to our room as we’ve done at all other locations. The bananas were brown. There was no bacon. The 1st day Michelle I think was her name fixed me two Margarita cocktails and was very sweet. Octavio should not be working in that position. He was rude to my husband twice. That was very disheartening. The the second day I asked for Margaritas again and Octavio too me they were not available. I was shocked and he said she shouldn’t have done that the day before and that he could get in trouble if he fixed the drinks. The snacks were not what we’ve had at other locations. No one came out to replenish or clean up the area. There was no one monitoring the lobby as kids just were allowed to run from couch to couch, throwing water on the floor. There was water on the elevator and we left for several hours and came back and it was still there. The Shower Gel was empty and I didn’t realize it until I had started my shower. I had to step out cold and wet and grab the small bar of soap.
There was only hummus and no chips or vegetables
Only trail mix
water on elevator floor for hours
Stayed 2 nights in Dec 2024

8/10 Good

Jillian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing. Wish shower pressure was better.
Stayed 4 nights in Dec 2024

8/10 Good

Robin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything you need
Great for pets and very friendly staff!
Stayed 1 night in Dec 2024

2/10 Terrible

Tikesha

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Lawanda

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Aa'Reyona, Grandview

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean. Staff was helpful for a family traveling with a small baby. Breakfast was amazing! Jacuzzi definitely needed in pool area and highly recommend more than 2 check in luggage carts especially during holiday season. Hotel is too top tier to only have 2 luggage carts.
Stayed 3 nights in Nov 2024

8/10 Good

Bruce

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel if you want to bring your dog along with you.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tom

Stayed 1 night in Nov 2024

4/10 Poor

Amber

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Tommy cold
Had to switch rooms due to the heater didn’t work in the room as well as holes in the curtains
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This was the most unhygienic hotel we had ever stayed. There was a box of old Chinese takeout on the floor which was stinking the room there were bottles of water in the fridge that were open and drank out of. The bed sheets and towels had stains on them. The shower didn’t have warm enough water. I went with my family and was frustrated
Stayed 2 nights in Nov 2024

2/10 Terrible

Emma

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Toni

Stayed 1 night in Sep 2024