6/10 Okay
Ihab
Apr 18, 2025
I was quite surprised by my experience at this Embassy Suites, especially considering it’s known as one of Hilton’s top-tier brands. First, one of the towels in my room was torn, which was unexpected for a hotel of this caliber. Additionally, the bathroom fan was broken, resulting in excessive humidity and an unpleasant odor after using the restroom.
When I asked the concierge about coffee, I was told they only had decaf available and that breakfast service was already over. I’ve stayed at several other Hilton properties—some of which are considered lower-tier compared to Embassy Suites—and they consistently offer coffee in the lobby throughout the day.
Overall, this experience was disappointing and did not reflect the standards I’ve come to expect from the Hilton brand. I do not believe it was worth the money spent at this location
Ihab
Stayed 3 nights in Apr 2025